Skills

Please use this table to list the skills noted in the Required/Desired section of the requirement. In addition, please respond with the years of experience for each skill and the last time each skill was used. Add or delete rows as necessary.

Employment History

Confidential

Business/System Analyst

Responsibilities:

• Involved in understanding ACScurrent business, policies, procedures and systems.
• Created Process Flow Diagrams using MS Visio.
• Conducted multiple JAD sessions with ACS/MIS User's from different departments and Managers to identify business rules, functional requirement and non-functional requirements.
• Created Functional Requirement Specifications following the Agile Methodology using MS Word/Visio.
• Ability to analyze and interpret written and numerical information
• Created Wireframes/To-Be Screens using MS Visio/SnagIt/MS Paint and conducted wireframe walkthroughs with users and Managers to get a sign off.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional Requirements.
• Created Use Case Diagrams and Activity Diagrams using MS Visio to outline the To-Be screens and To-Be processes respectively.
• Performed data analysis
• Participated in Daily/Weekly Scrums to report the daily work status.
• Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any.
• Involved in creating Test Cases and performed Manual Testing.
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.

Confidential

Business Analyst

Responsibilities:

• Involved in understanding ISO New England'scurrent business, policies, procedures and systems.
• Created Process Flow Diagrams using MS Visio.
• Conducted multiple JAD sessions with ISO User's from different departments and Managers to identify business rules, functional requirement and non-functional requirements.
• Created Functional Requirement Specifications following the Agile Methodology using MS Word/Visio.
• Created Wireframes/To-Be Screens using MS Visio/SnagIt/MS Paint and conducted wireframe walkthroughs with users and Managers to get a sign off.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional Requirements.
• Created Use Case Diagrams and Activity Diagrams using MS Visio to outline the To-Be screens and To-Be processes respectively.
• Performed data analysis
• Participated in Daily/Weekly Scrums to report the daily work status.
• Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any.
• Involved in creating Test Cases and performedManual Testing.
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.

Confidential

Sr.Business Analyst

Responsibilities:

• Involved in understanding YellowBook current business as well as their current systems.
• Created As-Is Business Process Models using MS Visio.
• Conducted JAD sessions with YellowBook Customer's, Sales Rep, Sales Manager, Campaign Analysts and Analysts Managers to identify business rules, functional requirement and non-functional requirements.
• Ability to analyze and interpret written and numerical information
• Created Functional Requirement Specifications following the Agile Methodology using Rational Requisite Pro.
• Created Wireframes/To-Be Screens using MS Visio and conducted wireframe walkthroughs with customers/ sales reps/campaign analysts to get a sign off.
• Created Page Flow Diagrams documenting the navigation of the application from one page to the other.
• Performed data analysis
• Created Use Case Diagramsand Activity Diagrams using MS Visio to outline the To-Be screens and To-Be processes respectively.
• Participated in Daily Scrums to report the daily work status.
• Executed weekly SQL queries, to pull reports needed by the business.
• Conducted Requirement walkthroughs with Developers and QA team to help them understand the requirements and identify feasibility issues, if any.
• Ability to analyze and interpret written and numerical information
• Involved in creating Test Casesand participated in Manual Testing.
• Maintained Traceability Matrix between requirements, Use Cases and test cases.
• Used Rational Clear Quest to track defects.
• Conducted Bug Triage with QA and Development team to go over the defects using Rational Clear Quest.
• Created Release Notes to support the monthly releases.

Confidential

Business Analyst

Responsibilities:

• Created As-Is Business Models , required for auditing purposes as well as to be used as standard operating procedures, by meeting with SME's from underwriting, finance, customer service, marketing customer / end user and fulfillment departments.
• Met with Business owners from Prudential Insurance Service provider and Aon Insurance Service administrator so as to capture the Level Term self-service portal requirements.
• Created Wireframes for every screen of self-service portal including Wireframes for all potential error scenariosdepicting the interaction of the customer with the application.
• Authored the Functional Requirement Documentand conductedFunctional Requirement Document walkthroughs with the Business Owner's and took a sign-off.
• Involved in brainstorming sessions with the SME's from underwriting, finance, customer service, and fulfillment departments so as to identify the changes required in back-end application processing system AS/400 .
• Executed SQL queries for data validation
• Met with marketing team to identify and document requirements for Level Term Rate Calculator.
• Performed data analysis
• Created To-Be Business Models based on UML Methodology.
• Worked closely with the web development team to help them understand the requirements and supported the implementation efforts by answering questions of the developers related to the business or requirements.
• Identified Use Cases and wrote Use Case Narratives.
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements
• Conducted a workshop to educate the Aon employees on Business Modeling, Requirement Gathering Techniques and Creating Wireframes.

Confidential

Business Analyst

Responsibilities:

• Worked with different business users to develop Vision Document and Business Requirement Specifications and gathered Business and Functional Requirements.
• Documented the AS-IS Business Workflow adhering to UML standards.
• Participated in JAD Sessions for gathering requirements from SME's. Played the role of a Facilitator as well as Scribe in the JAD session.
• Documented Meeting Minutes from the JAD Session as well as responsible for getting a sign-off on them from the JAD participants.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional Requirements.
• Identified Use cases from the Functional Requirements and wrote Use Case Specifications and created TO-BE Business Process Workflow diagrams Activity diagrams in MS VISIO.
• Created Use Case Diagrams using MS VISIO in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
• Managed all the requirements and making requirements available to all team members.
• Wrote Test Cases and walked the QA team through the Test Cases to make sure they understood them properly.
• Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.
• Co-coordinated the UAT with the SME's to make sure that all the Business Requirements are addressed in the application

Business Support Responsibilities:

• Worked with the Business clients to determine new document types and associated Indices. Completing all life cycle documentation, from Charter to implementation and UAT plans. Working with the appropriate Vendors to create the same indices for document committals to understand their business problem, analyzing the problem and coming up with solutions to overcome the problem.
• Handled2nd user support when 1st level help desk is unable to resolve user issues for all FileNet related applications. This included training of the users.
• Maintained a database of User Licenses in order to keep in compliance with the purchased licenses. This entailed working with IT Security and the FileNet System Administrators.
• Run weekly SQL queries to pull reports needed by the business.
• Attended the Daily Production Meeting to identify any issues that can impact the systems that I support.