SUMMARY

• Qualified Professional with 8+ years of extensive experience in the field of Business Analysis, working with the technical staff to implement Management and Staff's Business Requirements into the Software Applications in Financial and Insurance domains.
• Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross - platform environments.
• Experience in Asset Management, Wealth Management and Insurance domains with Web, Windows, Data Warehousing Applications Development.
• Highly proficient in working with users to Gather Requirements, Analyze them and subsequently use Rational Project and design tools such as MS Visio to model the requirements.
• In-depth knowledge of creating Use Cases, Functional Design Specifications, Activity Diagrams, Logical, Component and Deployment Views to extract Business Process Flow.
• Extensively used Rational Tools for UML, Tracking and Reporting and applied the Rational Unified Process in all areas of Software Development Life Cycle.
• Interviewed SMEs and Stakeholders to get a better understanding of client business processes and gather business requirements.
• Conducted JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications
• Gathered and documented Non-functional requirements.
• Conducted Requirement Gathering Sessions, Feasibility Studies and Impact Analysis and organized the Software Requirements in a structured way using SharePoint to manage the Requirement Documents.
• Interacted regularly with the Development Team, Database Designer, System Administrator and the Higher Management to meet the deadlines of Project milestones.
• Worked in close co-ordination with the testing team in developing test plans and test cases from functional and business requirements.
• Performed User Acceptance Testing (UAT).
• Expertise in understanding and supporting the client with Project Planning, Project Definition, Requirements Definition, Analysis, Design, Testing, System Documentation and User Training.
• Used Bugzilla for tracking and prioritizing defects for enhancements after base lining the requirements.
• Used Rational ClearCase for Version Control of Requirement Documents.
• Well versed in writing queries/Scripts for Data Analysis and QA reporting and testing.
• Good knowledge of Workflows and Content Management Tools.
• Experience in Change Management Process (Identify, Analyze, Evaluate, Plan, Implement, Review and Close).
• Excellent skills in Project and Performance Management to support Strategic Planning, Goal Setting, Strengthen Accountability, Enhance Decision Making, and Improve Customer Service.
• Experienced in using Microsoft Office SharePoint 2007.
• Experience in writing complex SQL queries to understand the data and reverse engineering the legacy applications.

TECHNICAL SKILLS

• Software/Hardware: OOAD (OOA/OOD)
• RUP
• UML
• SDLC
• Waterfall
• QA
• WAP
• CVS
• TEAMMATE
• MS Access
• SQL Server
• MySQL
• Windows 98/2000/XP/7
• HTML basic DHTML basic XML
• MS Office Suite-Excel Macros
• Project
• Visio
• Adobe Photoshop
• Flash
• Rational- Rational Rose
• Rational XDE
• DOORS
• Crystal Reports
• SharePoint

PROFESSIONAL EXPERIENCE

Confidential, Columbus, OH

Sr. Business Analyst

Responsibilities:

• Interacted with the business users and gathered requirements for the business definition.
• Created Functional Requirements Document (FRDs), Functional Specifications Document (FSDs) and Traceability Matrices for different applications developed in-house.
• Evaluated many 3rd party vendor applications and helped the business users in making SW acquisition decisions.
• Involved in the stack sessions, and met with all stake holders to understand, articulate, and document the requirements.
• Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.
• Worked on projects which used RUP and Waterfall methodologies.
• Acted as a Subject Matter Expert (SME) on many occasions to explain in brief to the business users about the internal systems.
• Facilitated JAD sessions with the management, developers and analysts from all the dependant systems/applications and business users to refine functional requirements and to perform the Impact Analysis.
• Created mock up diagrams using MS VISIO and provided the screenshots replicating the changes to the User Interface (UI) as per the requirements.
• Created spread sheets using MS EXCEL in data gathering stages for requirements mapping.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the specifications for the product.
• Performed GAP Analysis, designed new business process flows, and documented various business scenarios.
• Conducted informal Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues and change requests.
• Supported FileNet application testing activities like Performance Testing, Failover Testing, and Troubleshooting
• Worked on MS Visio to design and create Process Flow Charts, Activity diagrams with Swim Lanes, Data Flow Diagrams and Use Case Diagrams.
• Prepared PowerPoint slides to effectively communicate with the business users and stake holders in the meetings.
• Served as a Business Liaison between the Business Users and the Developers helping them in understanding the Functional behaviour of the Internal Systems.
• Conducted Cross-functional meetings to discuss the impacts from cross functional systems.
• Helped the Business Users while performing the UAT testing and helping them resolve the defects in the environment.
• Created Testing Requirements Document (TRDs) and Test Case Scenarios to test functional changes to the system/application as per the Project requirements.
• Interacted with the testing team while developing the Functional test cases and Regression test cases.
• Facilitated Partner integration testing through triaging and routing the defects on a daily basis.
• Coordinated with the testing team while Smoke Testing at the time of deployment

Environment: Rational Rose, Rational Req Pro, RUP, MS Office Suite 2000/2010, .Net, SQL Server, Bloomberg, Yield Book, Factset, Charles River, MarketAxess, Trade Web, Triton and many financial tools

Confidential, Bloomington, IL

Sr. Business Analyst

Responsibilities:

• Involved in Inception Phase and prepared vision statement and documented the capabilities of the legacy systems
• Involved in initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Identified new customer acquisition procedures by meeting with SMEs and developed business requirements specs.
• Worked with clients to better understand their needs and present solutions using structured SDLC approach.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Analyzed data and created class diagrams and ER diagrams for designing databases.
• Suggested web security using encryption and authentication technologies
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Created Mock-up forms in HTML for better visualization and understanding of the software solution.
• Tracked change requests and monitored workload and schedule.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Used MS Visio for Process modeling, Process mapping and Business Process flow diagrams.
• Helped multiple project teams of technical professionals through all phases of the SDLC using technologies including Oracle, Erwin, Data Stage, Data Warehousing, WebSphere and COGNOS.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Identified various frequently used modules with in the application as well as the peak user volume for load testing purposes.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.
• Helped in creating end user manuals and procedure manuals.

Environment: Java, J2EE technology, .NET, ASP.NET, SQL Server, Windows 2000, Oracle, MS Visio, RUP, Rational Rose 2002, Rational Clear Quest, Rational ClearCase, Rational requisite pro, Rational test manager, Rational Robot

Confidential, Plainview, NY

Business Analyst

Responsibilities:

• Followed a structured approach to gathering and formalizing Business Requirements expressed by Managers, Process Owners and Operational Users of the information system.
• Analysed Business Requirements and System Architecture/Design.
• Conducted JAD sessions with end-users to identify user requirements and also to collaborate with developers for application development.
• Involved in designing User Interfaces for developing prototypes.
• Captured system requirements by writing Use Cases.
• Developed procedures for processing of data and made process flow diagrams.
• Involved in reviewing Entity Relationship, Data Flow, State Transition and Class Diagrams with the Systems Analyst.
• Analysed the As Is system to prepare a To Be system concept.
• Captured core business process information, business rules, business entities and other relevant information.
• Assessed risks, costs and potential benefits of alternative business processes.
• Developed Functional Specifications and Quality/Testing Requirements.
• Developed Requirements Traceability Matrix (RTM) using Rational Requisite Pro to trace each software requirement.
• Interfaced with developers to identify and resolve technical issues and bugs in the software to validate end-user requirements.
• Developed Test Cases to validate the requirements and documented the Traceability Matrix for Test Cases and Requirements.
• Involved in Customer Relationship Management (CRM) as well as Vendor Selection and Management Process.
• Interacted and communicated clearly with Development, Testing and Production teams concerning Release Management Policies and Procedures.

Environment: Java, J2EE technology, Windows 2000 Advanced Server, UNIX / Oracle Platform, SQL, SQL Server, MS Visio, RUP, Rational Rose 2002, Rational Clear Quest, Rational ClearCase, Rational requisite pro, rational test manager, Rational Robot

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• AE gained total control of its multichannel business. The new Confidential Group) Coordinated participation and sign-off of various business partners and customers.
• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
• Thoroughly studied the requirements for the process re-engineering
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Followed solely RUP methodologies during the course of the project.
• Created Data Stage jobs to Extract, Transform and Load data into Data Warehouses from various sources like relational databases, application systems, temp tables, flat files etc.
• Designed and developed use cases, activity diagrams, and sequence diagrams using UML.
• Used the Data Stage Designer to develop processes for extracting, cleansing, transforms, integrating and loading data into data warehouse database.
• Used different ad-hoc analysis, the Reports assist in defining strategy for each customer category.
• Informatica was used for ETL process and Business Objects 6.5.1 & XI R2 are used for Reporting duties.
• Extensively involved in the modeling and development of Reporting Data Warehousing System
• Was involved in the creation of new E-Commerce Products (Arrival Notices and Customized Reporting)
• Accumulated system requirements from various departments through surveys and interviews.
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Performed Data Mapping, Logical Data Modeling, Created Class Diagrams and ER diagrams and used SQL queries to filter data
• Created technical design documentation for the data models, data flow control process, metadata management.
• Worked on exporting data using Teradata.
• Wrote detailed specifications for various reports generated using COGNOS
• Analysed the data collected and process maps to determine the root causes and identify opportunities.
• Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies
• Created Business Requirement Documents and integrated the requirements and underlying platform functionality.
• Interfaced between Business new product builders and System platform builders.
• Worked with systems area to translate business needs into system requirements.
• Made sure the test cases and test process guarantee accountability to business and systems requirements.
• Involved in the testing phase right from the Unit testing to the User Acceptance testing.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Use Cases and other Process Flow Models were designed using Visio and Rational Rose.

Environment: RUP, UAT, GAD (Gap Analysis Document), MS Visio, Java, J2EE technology, .NET, ASP.NET, SQL Server, Windows 2000 Advanced Server, UNIX / Oracle Platform