SUMMARY

• Over 6 years of Industry experience as Business Analyst/Business System Analyst in Financial Services, Mortgage Industry, Healthcare and Banking Operations.
• Have Dynamic personality, excellent communication & interpersonal skills. Good planning and organizational skills, initiative, strong work ethics and willingness to work hard towards achieving career objectives and company goals.
• Experience in design and development of financial applications, gathering business requirements and delivering technical solutions.
• Utilized techno - functional skills to provide executive management the development and implementation of interactive Business tools and Strategic analysis- vital for use in decision-making.
• Working knowledge of Software Development Life Cycle (SDLC), Sequential, Incremental, Evolutionary, Iterative (RUP) & Agile methodology with thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Writing Use Cases, UML Diagrams using Rational® Rose and MS® Visio, Requirements management using Rational Unified Process Rational® Requisite Pro, Defect tracking using Rational® Clear Quest.
• Experience in project meetings, reviews and audits.
• Extensive knowledge in gap analysis, SWOT analysis, cost benefit analysis, feasibility studies and impact analysis and Return on Investments analysis (ROI)
• Self motivated, diligent, ability to adapt to new environments and situations quickly, good grasping ability, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.
• Strived to understand not just the technical needs of the client but also gained an understanding of the business, worked as Team making it sure that the work done by team members are delivered on time. .
• Prepare artifacts such as Vision Statement, Use Case Model, Use Case Specification, Supplementary Specification, Process Flow Diagram, Sequence Diagrams, Storyboard, Glossary and Requirements Plan.
• Testing expertise, Strong knowledge & experience in Integration, Functional, System, Regression, End to End & User Acceptance Testing

TECHNICAL SKILLS

Design Methodologies: SDLC, UML, RUP

Business Analysis Tools: RUP, Rational Rose, MS Visio

Change Management: Rational ClearQuest, Test Director

Project Management: Microsoft Project, Microsoft Office

Languages: PL/SQL, T-SQL, HTML

Databases: Microsoft Access, Oracle 11g, SQL Server

Operating Systems: Microsoft Windows 95/98/NT/2000, XP

Testing Tools: HP Quality Centre, Automation, Load Runner, QTP

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Conducted JAD/JAR sessions between the business users and the Subject Matter Experts to define AS-IS and TO-BE of business function
• Documented business and technical requirements, use case scenarios/narratives and diagrams of the credit card business lifecycle
• Interacted with Development and QA Teams to ensure overall quality of the software
• Reported weekly status to manager and client using MS Project.
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Facilitated the weekly meetings and with the review teams to continuously improve the QA process for the application development
• Used power point presentations for conducting walkthroughs with the stakeholders.
• Coordinated theUser AcceptanceTest(UAT)and monitored the creation of Test cases by using a traceability matrix so that all the requirements developed, adhered tobusinessrequirements.
• Performed manual front-end testing to check all functionalities of different modules.
• Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director.
• Assisted in the preparation of test plans and test cases for the new trading system.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Designed the look-n-feel requirements of the application through mockup screens wire framing using MS Visio, for better illustration of the application to research

Confidential, Dublin, OH

Business Analyst

Responsibilities:

• Gathering the requirements from business owners, clients and SMEs.
• Composed requirements and acceptance criteria.
• Participated in multiple joint application development JAD sessions with product owner and SME to elaborate the requirements.
• Used Quality Center to capture all the requirements and to develop use cases based on those requirements.
• Prepared mockup screens and wireframes to clearly showcase the workflow of requirements.
• Worked on the ICD 9 CM and 10 CM codes for billing purposes in pharma division.
• Worked on HIPPA X 12 transactions 4010 and 5010 Edi Transactions and test cases.
• Generated weekly status reports and Adhoc reports to monitor the progress and identify critical points.
• Provided support to another project pertaining to an Internal Council using MS SharePoint for content management and collaboration utilizing the Agile SCRUM processes and artifacts.
• Worked on hospital information systems and electronic medical records
• Created process flow documents to elaborate user experience, taking into account the business objective.
• Developed the business case, performed ROI and gap analysis to support a proposed solution to a business problem and provided options based on client priorities.
• Held several KT sessions with developers and QA team to explain the requirements.
• Worked with QA team to prepare test cases, test plans and test strategies.
• Created Business Acceptance Testing document with high level test cases.

Confidential, Malvern, PA

Business Systems Analyst

Responsibilities:

• Gathered high level business requirements and mapped the required documents between the front-end, middle-ware and back-ends based on IFX standard
• Worked closely with Subject Matter Experts (SME’s) in correctly mapping the documents using XML
• Prepared Functional Requirement Documents ( FRD’s) with use cases diagram and detailed definition of various fields used in the service
• Supervised and assisted in collecting user requirements, workflow analysis and creation of Functional and Technical Requirement Specification document including Gap analysis.
• Formed a bridge between the Project Manager and various teams with effective participation and presentations
• Worked closely with QA team in fixing the bugs and resolving the issues
• Facilitated as a liaison between the developers and management, was instrumental in resolving conflicts between stakeholders and technical development teams.
• Communicated with business users, developers, and other project members across multiple geographical locations (Offshore, India).

Confidential

Business Analyst

Responsibilities:

• Gathered business requirements based upon scope of the project and documented them textually and within models based on IFX standard
• Interviewed Subject Matter Experts (SME’s) by asking detailed and focused questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people
• Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities
• Documented the requirements in Rational® Requisite Pro
• Formed a bridge between the Project Manager and different teams with effective presentations
• Analyzed business requirements and segregated them into high level and low level Use Cases diagrams using Rational Rose
• Participated in JAD and brain storming sessions
• Worked closely with the QA team in fixing bugs and resolving the issues
• Participated in User Acceptance testing with the business users.