Summary

• Seven years of experience in Information Technology as a Business Analyst and IT Project Coordinator.
• Perfect blend of technical expertise along with smart business assessment skills to ensure that goals and objectives of an organization are met in a timely manner.
• Extensive experience in the field of Business analysis, Business modeling, BA documentation, Process re-engineering, Data Modeling and Data Analysis.
• Equipped with effective analytical and problem solving skills and hands-on experience in creating UML Diagrams, Use case Diagrams, Data Models, Data Mapping documents, Activity Diagrams, Software Requirements Specifications Documentation, and Scope Documents
• Skilled at working in a strong team environment, and have the ability to adapt to new technologies, work environments with ease. I also have excellent verbal and written Communication skills.
• Good understanding of the Agile Software Development Life Cycle SDLC and the various aspects of Requirement Gathering in an Agile environment.
• Expertise in all phases of SDLC with different methodologies such as Waterfall and RUP models.
• Strong experience in interviewing End- Users, Stakeholders, Business Owners and SMEs.
• Experienced in documenting requirement using Unified Modeling Language Use Case and Activity Diagrams also building business Process Flow, Context Diagrams, Sequence Diagram using tools such as Visio and Rose.
• Experience in IBM Rational Team Unifying Platform containing tools such as IBM Rational Unified Process RUP , RequisitePro, ClearCase, ClearQuest and Rose.
• Good knowledge in healthcare insurance domain including EDI, Medicare and Medicaid. Profound understanding of insurance policies like HMO and PPO
• Experience in writing requirements and specification like Business Requirements Document BRD , USE Case Realization Document, Functional Requirements Specifications, Systems Design Specification SDS , Systems Requirements Specification SRS , Requirements Traceability Matrix RTM , Defect Traceability Matrix DTM , throwaway prototypes, User Guides, and Training Material.
• Strong experience in the creation of Test Plan and Test Cases from the Requirements document. Documentation of the Test Plans, Test Cases, Test Scripts, Test Procedures based on the Design Document and User Requirement Document for the Unit, Integration, Regression, Functional, Performance, and User Acceptance Testing UAT using Synergy, Rational's Test Manager and Mercury's Test Director.
• Coordinate and participate in brainstorming sessions, functional walkthroughs, status meetings, stakeholders/project team meeting, create reports, prepare and maintain meeting minutes and other administrative tasks.
• Maintain and provide support for SharePoint team sites.
• Experience with MS Visio in creating data flow diagrams and process flow diagrams.

Technical Skills

Experience

Confidential

Business Analyst

• Involved in project scheduling: Setup key milestones and project deliverables to ensure the project is on track and is successfully completed within the given timelines.
• Set up permission levels and permissions for individual users on SharePoint.
• Collaborate with the Systems Integration Testing team SIT , Data Quality Assurance Team QA and User Acceptance Testing Team UAT to facilitate data integration, testing and deployment efforts.
• Validate the requirements with the business stakeholders, developers and the internal Business Analysis team to provide suggestions and recommendations.
• Develop requirements in an Agile team environment, conducted SCRUM meetings, Joint Application Development JAD sessions and cross-team reviews.
• Work with the business stakeholders from different departments of the organization to gather requirements and complete artifacts
• Create and update Business Requirement Documents and Functional Requirement Documents
• Prepare process flow diagrams using MS Visio for the HAC Hospital Acquired Condition project.
• Provide Excel reports to business units.
• Obtain cost estimates from all development teams.

Environment: MS Office, Clearquest, Visio, SharePoint, MS SQL Server

Confidential

Business/ Data Analyst

• Developed queries using SQL to obtain weekly and monthly reports
• Maintained Requirement Traceability Matrix RTM .
• Used Rational Rose/MS Office Suite for creating use cases, workflows and sequence diagrams according to UML methodology thus defining the Data Process Models.
• Gathered requirements and prepared business requirement documents BRD .
• This Telecom project involved multiple projects for T-Mobile in New Jersey and Upstate NJ. It's a 4G network evolution plan, including network modernization and deployment of long term evolution LTE service in 2013. Ericsson has the full turnkey responsibility for the supply of equipment, deployment, integration and live migration for the deployment of T-Mobile's new combined 4G core network and will install telecom equipment to upgrade all 37,000 cell towers in the T-Mobile USA network.
• Support Project Manager in the financial aspects of the project: Cost tracking internally and externally to company 3rd party vendors
• Create financial and ad hoc reports using SAP Netweaver for executives and PM.
• Work with project team to assure quality standards are met on assigned deliverables
• Assists project team resources for issues in tool navigation, data integrity, process flows
• Monitor project deliverables, dates and deadlines provide daily reports indicating nuances and exceptions. Coordinates all tasks related to client funding, vendor bid invitations to vendor PO.
• Creating pivot tables, vlookups and other formulas in Excel to analyze and manipulate data.

Environment: SAP NetWeaver, MS Excel , MS Visio

Confidential

Business Analyst

• Create and maintain project plan using MS Project, maintain project documentation project charter, requirements documentation create financial report project budgeting, coordinating UAT and various admistrative task.
• Implemented Unified Modeling Language UML methodologies for process modeling and developing use cases. Developed Use Cases, Sequence diagram, State diagram, and Activity diagram
• Contract management and Risk/Issue Management.
• Work collaboratively within the unit and with the members of the Bell Tower Initiative project teams, to ensure that the coordination needs of the project are met and executed efficiently
• Review results of unit, integration, system testing results and facilitate user acceptance testing.
• Coordinate implementation of PeopleSoft FMS, HCM, HCS, CRM, Hyperion, EPM modules.
• The University undertook project to implement Oracle PeopleSoft Enterprise Resource Planning system ERP . The initiative serves a community of 22,000 staff and students and touches every operation in the University including finance, human resources and student administration and will help the University fulfill its mission to serve the educational needs of New Jersey.
• Performed the role of a liaison between Business Units and Technical Solution Developers.
• Understand and articulate Business Requirements from SME interviews and workshops and translate requirements into Business Requirement Specifications BRS . Involved in conducting JAD with SMEs, Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking sessions as a facilitator to gather requirements from the business area.
• Involved in creating Test Plans and created Test Cases from the BRD, FRD and design document to cover overall quality assurance. Conducted Functionality testing, Integration testing, Regression testing, UAT. Generated weekly and monthly reports and submitted to the Team Leads and Manager for reporting status report and analyzing purpose.

Environment: Oracle PeopleSoft ERP, MS Projects, MS Visio, Blackboard, MS Office, RUP, Rational Rose

Confidential

IT Project Coordinator

This project involved migrating membership history and other related functionalities within the GroupFacts system to NMS New Membership System and migrating Claim Engine ClaimFacts to NASCO for Medigap plans that fall under the health insurance domain.

Responsibilities:

• Prepare and maintain project plans, issue trackers and risk assessment logs and support Project Managers in other project related activities.
• Involved in project scheduling: Setup key milestones and project deliverables to ensure the project is on track and is successfully completed within the given timelines.
• Prepare and maintain meeting minutes and follow up on the action items.
• Coordinated and participated in weekly status meetings with the project teams to review / resolve issues and help with other admistrative tasks of the project.
• Administered and maintained Project documents Project Status Reports, Project Plans, Risk and Issue logs within the Organization's central documentation repository such as Sharepoint, BEN Business Engine Network and PlanView.
• Generate and publish financial, resource time tracking and spend analysis reports which were used by the higher management in their board /gate review meeting presentations.
• Schedule project status meetings prepare agendas for weekly status meetings.
• Gather estimates from various application teams to better plan the budget that will be needed to be allocated for the upcoming phase of the SDLC cycle.
• Assisted Project Managers in preparing presentations using PowerPoint, creating pivot tables in excel.

Environment: MS Share Point 2007, MS Projects, MS Visio, Informatics, MS Excel MS PowerPoint

Confidential

IT Project Coordinator

The primary goal of this project was to enhance and migrate the suite of web applications of Koch Entertainment and its associated databases to new production environment. Other goals of this migration effort include separation of websites from the data and externalizing the hard coding within the websites in order to make administration and further migrations in the future easier.

Responsibilities:

• Worked closely with Project Managers to create, review and maintain project plans, key milestones, deliverables, issue tracker, budget planning/tracking and reporting to ensure the projects were delivered on time and met the expectations of the business user community.
• Coordinated and participated in weekly status meetings with the project teams to review / resolve any project barriers.
• Involved in Contract management and content management.
• Participate in preparing and maintaining proper documentation on MS SharePoint including status reports, risk analysis, track issues issues/action items, and other documents for all the stages of

Environment: MS Share Point 2007, Windows2000, Win Runner, MS SQL Server, Oracle, UNIX, Quality Center

Confidential

Business Analyst

Medtronic is the world leader in medical technology providing lifelong solutions for people with chronic disease. Its mission is to contribute to human welfare and grow in the areas of biomedical engineering.

Responsibilities:

• Proactively communicate status reports in regular status meetings regarding progress, problems, schedule and fiscal knowledge to management.
• Used SQL to generate reports for researching usage trends of different applications on the server.
• Served as a primary interface among developers, testing team and project managers on system issues and change requests.
• Lead the development of User Acceptance Test Plan UAT , scripts and assisted end-users during test execution.

Environment: Java, Linux, MySQL, Apache, PERL, MS Visio, MS Outlook

Confidential

Business Analyst

The scope of the project was to upgrade their existing web-based loan application system to include additional functionality features.

Responsibilities:

• Documented use case specifications on the basis of requirements gathered from stakeholders
• Analyzed and collected business requirements, identified system interfaces and created requirements specification document.

Environment: SQL, Oracle, MS-Project, MS-Visio, UML, Rational Requisite Pro

Confidential

Lecturer