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Sr. Business Information Analyst Resume Profile

VA

Summary

  • Application / Business Analyst Business Information Systems / Applications Development Implementation / Delivering Results
  • Solutions-focused financial / IT professional with proven diversified experience overseeing the development and implementation of critical business systems and applications as well as accounting and business support functions to meet organizational demands. Able to work with cross-functional teams to align project strategies, work plans, and business applications and systems to achieve project deliverables and corporate objectives. Keen ability to reorganize, streamline, and strengthen business information systems to capitalize on potential growth opportunities. Outstanding communication skills interface effectively with senior management, staff, peers, and information users. MBA Graduate.

Core Competencies

Optimal Business Solutions

Business Systems Assessment

Applications Testing

Process Improvements

Reporting Requirements

Resource Planning

Software Applications Development

Performance Measurements

Costs / Budget Management

Professional Experience

Confidential

Data Warehouse Consultant

Lead the analysis, design, development, testing, and implementation of software applications to support a managed healthcare company serving 34 million medical members and offering a broad range of medical and specialty products. Organize and manage communication processes for assigned projects that consist of committee reporting, written internal and external reports, and verbal presentations. Analyzes and reports on complex business problems to be solved with automated systems or other resources. Provide expertise in identifying, evaluating and developing procedures that are cost effective and meet user requirements. Act as a resource to users of business applications and procedures.

Selected Highlights

  • Responsible for partnering with internal and external business clients and IT to fulfill information needs and support business decisions.
  • Primary duties may include, but are not limited to: Instructs, directs and reviews work of less experience data warehouse analysts.
  • Maintains information policies and procedures to support current and future data information needs.
  • Ensures proper data definitions, ownership, use and integrity of data.
  • Analyzes more complex business user needs, documents information requirements, facilitates the identification of potential gaps in available data and collaborates with business areas to determine best means for acquiring the data needed.
  • Collaborates with IT resources on the creation and maintenance of the content of the data warehouse.
  • Collaborates with IT resources and data owners to define business objectives and definitions for databases including business rules, sources, purge archive criteria, and reload schedule.
  • Establishes and maintains excellent knowledge of data warehouse data structure design, definitions, capabilities, programming languages, and data integrity issues.
  • Completes metadata assessment and reviews feedback to determine changes needed.
  • Ensures that data definitions are clear and current, and communicates changes to data definitions to all users.

Confidential

Sr. Business Information Analyst Provider Data Quality

Lead the analysis, design, development, testing, and implementation of software applications to support a managed healthcare company serving 3.2 million patients covering a14-state territory. Organize and manage communication processes for assigned projects that consist of committee reporting, written internal and external reports, and verbal presentations. Analyzes and reports on complex business problems to be solved with automated systems or other resources. Provide expertise in identifying, evaluating and developing procedures that are cost effective and meet user requirements. Act as a resource to users of business applications and procedures.

Selected Highlights

  • Perform detailed requirements gathering, analysis, and process and data flow diagramming for simple processes of moderate complexity, considering the relationship between processes. Identify risks and multiple solutions.
  • Evaluate and test complex new/modified programs, applications and/or operating systems to ensure adherence to operational specifications. Monitor system and business functionality and performance. Document and track product defects.
  • Recommend improvements to existing procedures and business processes. Influence others to follow existing procedures.
  • Utilize various data sources and quality tools to determine causes of quality issues.
  • Maintain documentation of provider data quality standards, business rules, and quality mechanisms by creating Train the Trainer PowerPoint presentations, and provider data management procedural documents.
  • Ensure compliance of current license and support agreements and requirements are met.
  • Read and interpret conceptual, logical, and physical models to include context diagrams, data flow diagrams, process flow diagrams, data dictionaries and logical flow charts.
  • Write, revise, and verify test plans for moderately complex systems in a software application.
  • Use appropriate methods to resolve moderately complex business and design issues.
  • Develop and run complex queries and reports for business analysis and trends. Perform data base updates.
  • Functions as a liaison for IT and the business and other cross functional resources and departments.

Confidential

Sr. Business System Application Analyst
  • Lead the analysis, design, development, testing, and implementation of software applications to support the largest
  • integrated health care provider in southeastern Virginia and northeastern North Carolina serving more than 2 million
  • residents. Coordinated training efforts for new processes developed. Organize and manage communication processes
  • for assigned projects that consist of committee reporting, written internal and external reports, and verbal presentations.
  • Monitor software performance to determine whether adjustments need to be made.

Selected Highlights

  • Work closely with a customer and business analyst to identify and execute process improvements and best practices
  • in application development and implementation.
  • Perform the analysis of business impacts on the release of new applications to determine compatibility and functionality with customer's existing business processes.
  • Plan and coordinate hardware / software configurations, installations, and upgrades to support critical business applications.
  • Provide input for selection decisions based on vendor / product analysis to ensure software meets technical requirements and performance measures.
  • Coordinate all phases of the project lifecycle to include data gathering, design, development, testing, training, and
  • deployment of business applications.

Confidential

Application Analyst

Lead the analysis, design, development, testing, and implementation of software applications to support a managed healthcare company serving 1.3 million patients covering an 11-state territory. Coordinated training efforts for new processes developed. Organize and manage communication processes for assigned projects that consist of committee reporting, written internal and external reports, and verbal presentations. Monitor software performance to determine whether adjustments need to be made. Perform end-user PC support that includes identifying and resolving help desk issues for assigned applications.

Selected Highlights

  • Work closely with a customer and business analyst to identify and execute process improvements and best practices in application development and implementation.
  • Perform the analysis of business impacts on the release of new applications to determine compatibility and functionality with customer's existing business processes.
  • Plan and coordinate hardware / software configurations, installations, and upgrades to support critical business applications.
  • Provide input for selection decisions based on vendor / product analysis to ensure software meets technical requirements and performance measures.
  • Serve as a liaison between human resources, department managers, and information technology services to modify users' security access for various business applications.
  • Coordinate all phases of the project lifecycle to include data gathering, design, development, testing, training, and deployment of business applications.

Confidential

Assistant Financial System Analyst

Provided end-user support accounting division for all financial software applications. Developed micro-level plans to identify, plan, and resolve financial system issues to ensure project milestones were successfully completed. Generated recurring monthly financial and operational statistics to support cost accounting. Performed accounting LAN support and maintenance.

Selected Highlights

  • Key participant in developing and implementing the annual planning and budgeting process to ensure resources were available for financial software applications.
  • Analyzed and interpreted financial information to provide recommendations regarding trend areas for future application development.
  • Established and maintained strong, productive working relationships with business and functional group members to align objectives, resources, and expectations to deliver financial applications.
  • Performed end-user software training throughout each accounting division to increase productivity and performance.

Confidential

Financial Analyst

Provided financial support for multiple departments that consisted of developing annual budgets, project expense tracking, variance analysis, and expense and revenue forecasting. Prepared and distributed monthly, quarterly and year-end financial reports in support of all projects, financial statements, and the audit review process. Interpreted financial data for positive and negative impacts. Partnered with department heads to prepare annual operating plans.

Selected Highlights

  • Managed annual trades division overhead budget including labor and material projections to track and allocate resources to support project initiatives.
  • Reviewed and analyzed profit-maximization strategies and trends to understand the best use of budget dollars.

Confidential

Financial Systems Administrator / Payroll Specialist

Managed financial reporting systems for one of the world's premier media companies. Processed weekly payroll transactions by transmitting EFT and checking insurance files. Reconciled garnishment account to general ledger. Led legacy payroll system year-end balancing. Prepared weekly, monthly, and quarterly federal and state payroll tax summary sheets. Troubleshooted and maintained financial reporting requirements. Designed financial reports for measuring operational / business performance.

Selected Highlights

  • Worked as part of a team on various companywide financial reporting initiatives that included identifying and resolving financial reporting issues that led to upgrading / updating financial systems.
  • Reconciled and maintained Employee Stock Purchase Plan ESPP deductions, providing monthly and year-end ESPP reports for management.
  • Maintained financial structure reporting documentation that included chart of accounts, reporting tree structure, and summary ledger.

Confidential

Junior Accountant

Prepared journal entries, general and subsidiary accounting ledgers, business personal property and sales / use taxes and licenses. Researched and analyzed transactions to resolve budget problems. Acted as a liaison between the Division Directors and Finance. Instrumental in closing the financial records at the end of the accounting period monthly / quarterly / yearly .

Selected Highlights

  • Planned and prepared various types of budgets to allocate resources and evaluate operational performance based on variance analysis.
  • Analyzed financial performance metrics on past, present, and future operations to identify development opportunities and areas where improvement was needed.
  • Prepared financial schedules, account reconciliations, and detailed financial statements and reports for analysis, financial reporting, and decision-making.

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