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Business Analyst Resume Profile

Summary

  • Career Targets: Business Analyst, Lead Business Analyst Preferred Industry: Any
  • I have over 14 yrs of experience as a Business Analyst in providing efficient effective solutions helping organizations achieve increased productivity in the market place. Demonstrated skills in project resource management/planning, standardizing processes, analyzing existing processes, re-engineering processes, understanding industry trends recommending best courses of action for clients partner companies. Experienced in all phases of the systems development life cycle.
  • Core Knowledge Skill Areas
  • Project Management Project Resource Planning
  • Business Analysis
  • Business Requirements Identification Development
  • Visual Paradigm
  • Process Improvement
  • Excellent Written Oral Communication Skills
  • Time Management Personal Organization Skills
  • Presentation Development

Software Skills/Tools

Edraw, Sugar CRM, CATS, Covisint Connect, CRT, Test Track, Blue Print, Visual Paradigm for UML 8.0, Visual Paradigm 3.2, SharePoint, MS Office 2003, 2007, 2010 Excel, Word, Outlook, PowerPoint, Visio, MS Access, etc. , TeamCenter, TeamConnect, WebFOCUS, e Vista, eTracker, COBOL II, IMS DB/DC, MS FrontPage 98, DB2, SQL, JCL, Xpediter, File-AID/MVS, STROBE

Career History

Confidential

Business Analyst

  • Coordinated GM Supplier on-boarding globally for EDI Compliance: EDI or WebEDI
  • Coordinated testing of trading partnership setups
  • Reviewed supplier test files sent to Covisint for accuracy approval to move suppliers to production
  • Escalated non-compliant suppliers suppliers declining EDI Compliance to GM within guidelines timeframe set by GM
  • Updated EDI Compliant supplier information on CATS for move to production
  • Maintained strict consistency diligence in reporting supplier EDI Compliance status to GM

Business Analyst

  • Re-engineered processes for the City of Detroit Income Tax ITAX Building Safety Engineering Environment BSEE Divisions
  • Gathered scribed business requirements from JAD sessions for the AS-IS Model of the ITAX Divisions Tax Returns' Processing. Created AS-IS flows of the existing processes for Audit Financial Reporting, Taxpayer Services, Corporate Audits, etc. Coordinated facilitated JAD Sessions with customers to capture requirements for the TO-BE process of the Returns Processing. Documented Created business requirements, process flows including Business diagrams, Data Flow diagrams, Process Maps, UML Diagrams, User Interfaces, etc. for the TO-BE processes of the ITAX Divisions Tax Returns Processing
  • Identified Contractor application forms for permits licenses required for Boiler, Elevator, Electrical Mechanical sections of BSEE Division. Identified documented steps to complete Contractor application forms, application processes for each application form, data fields, data sources, etc. to implement online application of permits licenses. Identified business systems rules for Contractor applications for permits licenses
  • Interviewed coordinated sessions with City of Detroit stakeholders to capture record business needs, bottlenecks pain points

Confidential

Business Analyst

  • Coordinated activities with Business Support Specialists in executing task completions following standard operating procedures
  • Gathered business requirements to develop Data Migration process from other systems to PCAM, EAM, QAS, etc. WebFocus reports
  • Collaborated with departmental managers to deploy established data migration strategy with end-users to deploy PLM Enterprise Global BOM Change GBC

Key deliverables:

  • Populate ETL Extract Transfer Load for departmental managers to validate BOM structures prior to uploading to GBC
  • Coordinated with non ETL locations SA, Europe, Asia, etc. to populate data migration templates per Visteon customizations
  • Weekly progress reported to executive management
  • Maintained standards for plants part names prior to migration to GBC
  • Assisted coordinated UAT testing provided ETL production support
  • Trained PD Engineers MDS Analysts in using ETL tool to validate BOM structures in preparation for load to GBC. Reviewed error logs from loads to GBC TEST PROD environments. Released parts in GBC from working level to frozen. Assured that company compliance was communicated, implemented monitored on an ongoing basis
  • Coordinated development of WebFocus reports delivery timing with customer/functional groups developers
  • Tested, developed procedures/processes offered recommendations for ongoing improvement/enhancements of updated processes
  • Identified /or analyzed business problems with WebFocus Reports developed procedures for solutions to problem

Confidential

Business Analyst, Strategic Portfolio Specialist

  • Gathered published monthly metrics on AOS operations support performance
  • Maintained updated AOS Operations TeamConnect website
  • Published communications to application groups about systems issues month-end moratoriums
  • Recommended process improvements enhancements to resolve recurring incidents
  • Monitored mainframe application performance
  • Analyzed probe STROBE results to determine root cause of poor program performance recommended performance improvements enhancements to application team
  • Followed up with application team s to track implementation of performance enhancement recommendations to determine report projected annual savings to application team its management
  • Collaborated with business partners, business customers systems to gather metrics for Green Belt 6 Sigma projects for process improvements best practices for online batch processes
  • Resolved system, training, application issues

Business Analyst, Programmer Analyst

Confidential

  • Gathered requirements for enhancements initiatives using a formal systems life cycle methodology, developed program specifications
  • Analyzed, designed, developed action diagrams test plans. Identified reports screen outputs produced by the system to develop write business requirements for enhancements
  • Coded tested programs executed system testing
  • Managed cross-module coordination for large initiatives in excess of 2000 hours of development

Lead Technical Analyst, Programmer

Confidential

  • Ensured Y2K compatibility of all bar-coding hardware software used in Ford manufacturing plants globally
  • Created test cases coordinated necessary vendor changes for over 100 various pieces of equipment in test lab
  • Received Client recognition award for outstanding contribution
  • Supported a major critical project 5000 hours containing complex cross-module software changes necessary for the successful launch of Ford prototype plants globally
  • Worked directly with vendors to ensure proper installation configuration of all radio frequency equipment
  • Coordinated all aspects of the systems development life cycle, from gathering business requirements, specification design, coding, testing production support

Confidential

  • Processed daily cash/check withdrawals, cash/check deposits, mortgage payments
  • Opened/closed checking/ savings accounts, branch balancing, ATM balancing
  • Performed strategies to attract customers sell numerous banking products
  • Assisted customers in completing Residential Mortgage applications, Student Loan Applications, etc.
  • Performed all activities provided any assistance required in the daily functioning of the bank

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