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Business Analyst Resume Profile

Profile:

  • Results-driven consultant with 6 years' experience in Business Analysis, Web based Project, Software Product Development and Implementation.
  • Knowledge of Pharmacy Benefits, Supply chain Manufacturing, Telecommunication and Insurance Domains
  • Understanding of the WMS,TMS, MES ERP System , Material Management, Forecasting and Planning aspects of the Supply chain
  • Experience in understanding the Business Process Flows, Case Tools, and Business Analysis.
  • Experienced in several SDLC Methodologies including Waterfall, RUP and Agile Software Development.
  • Knowledge of SCRUM and Product Backlog.
  • Experienced in multiple system design and modeling methodologies such as Rational Unified Process RUP .
  • Responsible for gathering requirements for Commercial Off-The-Shelf COTS software packages.
  • Experience with STLC.
  • Extensive knowledge in Requirement Gathering Analysis through user interviews, workshops and existing systems documentation and procedures.
  • Adept at creating, editing, and coordinating extensive communication networks through the facilitation of Joint application design JAD sessions.
  • Experience with Software as a Service SaaS .
  • Proficient in interacting with business users to identify information needs and initiating process changes and creating Use Cases, Use Case diagrams, Activity Diagrams, Class diagram, Sequence diagram based on UML methodology using tools like Rational Rose and MS Visio.
  • Generated Traceability Matrices to ensure that all the requirements are covered by the test cases.
  • Assisted in creation of Work Breakdown Structures WBS , Project Schedules and Project Timelines
  • Strong experience in data analysis, mapping, extraction and manipulation of data in SQL.
  • Experience in Core functional ETL processing extract, transform, and load .
  • Experience in MS Project and Office to manage schedules, deadlines, resources and collaborate on the project.
  • Participated regularly in Walkthroughs and Review meetings with Project Team.
  • Handled regular deployment issues across development, production and test environments.
  • Closely worked with QA team in delivering detailed Test Plan and Test Cases.
  • Highly involved with system testing and integration testing.
  • Coordinated User Acceptance Testing UAT , developed and maintained quality procedures and ensured that appropriate documentation was in place.
  • Acted as a liason between the technical staff and users staff and management .
  • Organized weekly Project Status and Task Review meetings.
  • Excellent analytical and communication Skills, documentation skills, team problem solving ability and analytical skill.
  • Ability to work independently with minimal supervision and also a great team player.
  • Experience in HR Management Systems.
  • Experience in implementing ITIL processes.

Technical Skills:

Programming Languages

C, C , SQL

Web Technologies and Tools

HTML, XML, CSS, ASP, ASP.NET, JSP, JavaScript, Dreamweaver

Database

MS SQL Server 2005/2008, MS Access

Operating Systems

Windows 95/98/200/XP/Vista/7, Ubuntu

Business Modeling Tools

MS Visio, Rational Rose

Methodologies

UML, SDLC and Agile

Multimedia

Adobe Photoshop, Macromedia Flash

Personal Skills:

  • Excellent written and oral communication skills with the ability to communicate appropriately in business and technical situations at all levels.
  • Outstanding technical, analytical, problem-solving and leadership skills with experience managing small to mid-size teams.
  • Willingness to learn new concepts and ability to articulate alternative solutions and reasoning behind the alternatives.
  • Able to communicate effectively with multifunctional teams, programmers, and technical staff at all levels.

Professional Experience:

Confidential

Role: Business Analyst

Responsibilities:

  • Used UML to document AS IS and TO BE flows, sequence and activity diagrams, process flow diagram, wire frames and mock-ups to explain the business needs.
  • Identified project stakeholders and user classes by practicing Stakeholder Analysis.
  • Gathered the high-level business requirements by implementing several elicitation techniques including individual interviews, document analysis, requirements workshops, site visits, business process analysis, use cases or user stories, scenarios, event lists, competitive product analysis, task and workflow analysis.
  • Assist in the merger between Express Scripts and Medco, with migration of clients and ensuring proper logging of tickets.
  • Streamline business processes related to migration and, ensure proper flow and transparency of information across the different management areas.
  • Responsible for gathering requirements from users and performing data mapping on the application and testing the application as per the specs.
  • Simultaneously work on multiple clients over the course of my tenure, proficiently multitasking on more than 5 updates at a time.
  • Specify the business requirements according to standard templates, clear, and concise language adhering to the domain under consideration.
  • Act as a SPOC between the senior management and the issue resolution teams. Created daily reports for the Sr. Management using advance excel functions such as Pivot Tables, Macros, Object Embedding and Dashboards.
  • Working alongside six sigma black belts creating forecast models, planning for resource allocation, conducting data validation/ correction, and database design and updates.
  • Worked on univariate and multivariate forecast models. Conducted Trend analysis, and generated reports highlighting various performance metrics such as Turnaround times, lag times, work load distribution, etc.
  • Mapped flow of tickets and assignments of tickets to report to the senior management in order to scale the turnaround times.
  • Responsible to for conducting impact analysis, GAP analysis, documentation, communication and implementation of Change Requests made.
  • Prepared Use Case scenarios for a clear understanding between the vision document and stakeholders using MS Visio.
  • Facilitated functional requirement gathering from system users and prepared business requirement documents BRD .
  • Co-authored detailed Functional Specification Document.
  • Maintained the Requirements Tractability Matrix RTM .
  • Used the guidelines and artifacts of Rational Unified Process RUP to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the SDLC.
  • Created WBS, Project Schedule and Project Timelines using MS Project.
  • Elicited the Business Logic, User Requirements and test-objectives to develop Use Case, Test plans, Test cases, Scenarios.
  • Coordinated UAT. Highly involved with Unit testing, System testing and Integration testing.
  • Participant in different phases of STLC.

Environment: MS Access and MS Excel 2010, UML, MS SQL Server 2008, CBM, TeraData, Rational Rose Requisite Pro, MS Visio2005, COTS, HTML, Load runner 8.0, Oracle, Sharepoint, Win Runner 8.6 , Test Director 8.0.

Confidential

Role: BA SCM

Responsibilities:

  • Worked on the up-gradation of the existing database including merging of several different data marts and building a new database so that managers can see all the information all together and then managed the database.
  • Implemented the full SDLC including requirements gathering, documentation, development and quality assurance.
  • Conducted user interviews, gathered requirements, and analyzed the requirements using Rational Rose Requisite Pro RUP.
  • Identified, performed research, investigation, analysis, definition and documentation of business processes.
  • Responsible for identifying and documenting business rules and creating detailed Use Case.
  • Conducted workflow, JAD, Process diagram and GAP Analysis to derive requirements for existing system enhancement.
  • Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specification and product knowledge.
  • Coordinated the UAT.
  • Worked on managing data using the several Data Warehousing techniques.
  • Experience in creating design documentation related to system specifications including user interfaces, security and control, performance requirements and data conversion.
  • Developed project timeline.
  • Worked on enhancement of the existing clinical system
  • Experience with Microstrategy Reporting.
  • Implemented Model N enhancements for ensuring smooth integration with the company's existing data.
  • Experience in FileNet Enterprise Content Management ECM System.
  • Helped with organization of the whole project using HP PPM.

Environment: MS Visio, RUP, .NET 3.0, MS SQL server 2008, MS Access, MS Power Point, MS Excel, Mercury Quality Center

Confidential

Role: Business Analyst

Responsibilities:

  • Responsible for planning, forecasting, resource optimization and scheduling Driver and Vehicle for inbound transportation of Toyota Georgetown, KY .
  • Developing SQL queries, SQL Reports and Dashboards SQL Server Reporting Services for logistics data.
  • Developing user interactive web applications to track logistics data using SQL,VB.Net, C , XML, API
  • Responsible for analysis and utilization of continuous improvement tools to design Supply Chain Solutions in current and future operations.
  • To implement company methodologies and tools to design transportation operations.
  • Performed GAP analysis and documented the AS IS TO BE processes and ensure a proper implementation.
  • Created WBS, Project Schedule and Project Timelines using MS Project.
  • Responsible for gathering requirements from users and performing data mapping on the application and testing the application as per the specs.
  • Developed and maintained quality procedures and ensured that appropriate documentation was in place.
  • Prepared Use Case scenarios for a clear understanding between the vision document and stakeholders using MS Visio.
  • Responsible for conducting weekly meetings with stakeholders and production group in order to meet milestones and highlight areas of concern.

Environment: MS Access and MS Excel, UML, MS SQL Server, MS Visio, HTML,

Confidential

Role: Business Analyst

Responsibilities:

  • Gathered high level requirements and developed scope of the project.
  • Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing new sites.
  • Performed the requirement analysis, impact analysis and documented the requirements.
  • Followed a systematic approach to eliciting, organizing, and documenting requirements of the system.
  • Reviewed the Joint Requirement Documents JRD with the cross functional team to analyze the High Level Requirements.
  • Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
  • Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
  • Planned and documented procedures for data processing and prepared data flow diagrams for the application.
  • Worked on ETL
  • Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology.
  • Prepared Functional Design Specifications FDS employing Use case scenarios, sequence diagrams and class diagrams.
  • Documented Test Cases and assisted the QA Team with the Test Plan.
  • Documented the Traceability Matrix for tracing the requirements and the Test Cases related to them.
  • Prepared Demo on SharePoint for various businesses to get new approvals.
  • Experience with IVR
  • Designed workflows and allocated permissions within SharePoint.
  • Performed Unit Testing and User Acceptance testing and documented detailed results.
  • Provided input scope, goals, risks, constraints, timelines and interfaces to PM for project planning and control.
  • Participated in requirement gathering for the COTS software package.

Environment: Windows 7, ASP. NET, SQL Server 2005, MS Project 2007, MS Access 2010, HP Quality Center 9.20, RUP, COTS.

Confidential

Role: Business Analyst

Responsibilities:

  • Reviewed and analyzed the business requirements document to derive the functional specifications document and assisted in the preparation of System Requirement Specifications.
  • Participated in requirement gathering for the COTS software package.
  • Facilitated functional requirement gathering from system users and prepared business requirement documents BRD .
  • Co-authored detailed Functional Specification Document.
  • Responsible for gathering requirements from users and performing data mapping on the application and testing the application as per the specs.
  • Data Mapping of Pro-V Care profiles against Physicians and Pharmacists Database.
  • Prepared Use Case scenarios for a clear understanding between the vision document and stakeholders using MS Visio.
  • Created WBS, Project Schedule and Project Timelines using MS Project.
  • Maintained the Requirements Tractability Matrix RTM .
  • Used the guidelines and artifacts of Rational Unified Process RUP to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the SDLC.
  • Performed GAP analysis.
  • Participant in different phases of STLC.
  • Understood the Business Logic, User Requirements and test-objectives to develop Use Case, Test plans, Test cases, Scenarios.
  • Highly involved with Unit testing, System testing and Integration testing.
  • Coordinated UAT.
  • Developed and maintained quality procedures and ensured that appropriate documentation was in place.
  • Responsible for conducting weekly meetings with stakeholders and production group in order to meet milestones and highlight areas of concern.

Environment: MS Access and MS Excel 2003, UML, MS SQL Server 2008, VB.NET, ASP.NET, Rational Rose Requisite Pro, MS Visio2005, COTS, HTML, Load runner 8.0, Oracle, Win Runner 8.6 , Test Director 8.0.

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