SUMMARY

• Over 7 years of experience as Business Analyst on large time boxed projects with strong domain knowledge in Commercial, Investment Banking and Health care industries.
• Extensive experience in training corporate and independent clients on subjects like Business Analysis, Business Process Re - engineering, Business Process Modeling and other core areas of Business Analysis like, Enterprise Analysis, Effective Requirement Gathering, Skills to survive as a BA(for clients on job) and SOA(Service Oriented Architecture).
• Excellent knowledge in HIPAA Standards (HL7), EDI Transactions (4010), ICD-9 Codes.
• Working expertise in Software Development Life cycle (SDLC), Project Life cycle, Business Process Modeling (BPM), Six Sigma and in Software Development Methodologies including Rational Unified Process (RUP), Waterfall, and Agile.
• Actively used Joint Requirement Planning (JRP), Joint Application Development (JAD) and Rapid Application Development (RAD) sessions with Business users, SME’s and Stake holders alike in gathering requirements, collating and analyzing them to identify the real business need and facilitating the development of a customized solution which delivers maximum cost and usability benefit to the client and company.
• Extensive knowledge and working experience in converting business requirements into UML diagrams using Rational Rose and MS Visio and also managing and tracking those requirements.
• Experience in process modeling using Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams.
• Extensive experience in producing documents like Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Creating Request for Proposals (RFP), creating Requirements Traceability Matrix (RTM).
• Experience in developing and imparting pre and post implementation training, conducting GAP Analysis, User Acceptance Testing (UAT), SWOT Analysis, Cost Benefit Analysis and ROI analysis.
• Driven by creative ideas and backed by strong Analytical and methodical problem solving skills, identifying causes, corrective actions and providing innovative solutions, building strategic partnerships with senior business leaders and getting commitments to actions from individuals at all levels.
• Experience in Use Case Analysis, creating Key performance indicators (KPI), Enterprise Risk Management, Business Continuity Planning (BCP), and Change Management.
• Knowledge in Business Intelligence, Business Architecture and Data Warehousing including Data Analysis and Data Mapping.
• Extensive experience on Excel, Word, PowerPoint, MS Project, MS Visio, Rational Suite and SQL.
• Highly motivated self-starter with excellent communication, presentation and interpersonal skills, can perform well both independently and with a team, always willing to work in challenging and cross-platform environments.

TECHNICAL SKILLS

Business Tools: Retalix, Proxis Store Manager Classic, TeleTracker Business Suite

Microsoft Tools: MS Project, MS Visio, MS Office, MS Outlook, MS FrontPage

Databases & Languages: Oracle, MS Access, .NET, MySQL, SQL, HTML, Java, XML

Testing Tools: Mercury TestDirector, WinRunner, LoadRunner, Rational Robot, QuickTest Professional

Methodologies & Standards: RUP, Six Sigma, SDLC Agile, QA, HIPAA, MediCARE Software, ezclaim, Medicaid

Operating System: Windows 95/98/NT/2000/XP, UNIX, Linux

Tools: Adobe Acrobat, Business Explorer, Toad, Data Warehousing

Skills: Rational Rose, Rational Requisite Pro, Rational Clear Quest, Snagit, Rational Unified Process, UML, SOA, Business Process Modeling, MS Visio, MS Word, MS Excel, PowerPoint, MS Project, MS Access, MS Outlook, ERWin 4.5, SharePoint, Cognos, Crystal Reports Visual Basic 6.0, Java, Object Oriented Programming, C++ .Net, UNIX, Windows NT/ 2000/ XP, MS SQL Server

Financial: SAP/FICO, Quick Books, ARC Manager

PROFESSIONAL EXPERIENCE

Confidential, TX

Business Analyst

Responsibilities:

• Developed the High Level Project Requirements (HLR) for a very large project.
• Modified and used Project Templates to gather the requirements and carry on the project.
• Coordinated the project team for JAD and BRD Sessions.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs and insured that critical requirements are not missed
• Coordinated activities between business unit and technical staff, developed new methods, policies, and procedures to meet the business needs.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology.
• Prepared Functional Design Specifications (FRS) employing Use case scenarios, sequence diagrams, DFDs and class diagrams.
• Identified and clearly defined functional issues and supported IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle.
• Documented the Requirement Traceability Matrix for tracing the Test Cases and requirements.
• Documented and assisted the QA Team with the Test Plan.
• Developed Data Conversion Strategy using ETL functions for converting data from the existing site to the new site.
• Assisted Project Manager to complete the project approval process.

Confidential, NY

Business Analyst

Responsibilities:

• Followed a systematic approach to eliciting, organizing, and documenting requirements of the system.
• Reviewed the Business Requirement Documents (BRD) with the cross functional team to analyze the High Level Requirements.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Developed process flows depicting business activities, and performance metrics.
• Conducted interviews, meetings and JAD sessions with financial advisors during the Requirement Gathering process.
• Planned and documented procedures for data processing and prepared data flow diagrams for the application.
• Responsible for chargeback debit memo department, Investigates cause of debit memos and handled relevant correspondence to the airlines, hotels, car renting companies, banks, credit card companies, customers and other line agencies for settlement of the chargebacks.
• Used different software e.g. ARC Manager—software for electronically process and settle memos, Sabre Online-- unique workflow application, and Amadeus - leading transaction processor, to analyze the company’s outstanding debit memos and possible recovery.
• Worked for information gathering, analyzing the information gathered, and documenting as of functional or business requirements. And used various research techniques, financial and accounting tools and techniques to find out the current market position as well as the future predictions.
• Used in proper way of ‘HRMS by Sage’ software for personnel management
• Provided input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning and control.
• Involved in various business operations and helped the organization to achieve cost-effective services with increased quality, efficiency and satisfied customer service.
• Successfully utilized project management software to increase recovery rate. Developed various short term recovery projects and implemented.
• Performed User Acceptance testing and documented results.
• Trained customer team on new processes and operational procedures

Confidential, Lake Mary, FL

Business Analyst

Responsibilities:

• Analyzed software requirement specification documents. Created processing model diagrams in UML/Visio using the business process information captured in the business context analysis documents.
• Elicited requirements by employing information-gathering techniques (e.g., Interviews, surveys, business process analysis), competitive product analysis, reverse engineering of existing systems, etc.
• Participated in the corporate wide BPR roadmap process to define the “To be” process based on Design for Six Sigma Methodology.
• Developed functional requirements and a proposed data warehouse strategy for supporting employee compensation and compliance reporting/analytics.
• Involved in defining the scope of the project, gathering business requirements and documenting and managing them using Rational rose and Rational Requisite Pro respectively.
• Presented high level requirements and interaction diagrams using use cases, to user groups, as well as documenting requirements and getting them reviewed and base lining the same.
• Analyze business requirements and segregated them into high level and low level Use Cases, activity diagrams using UML methodology.
• Prepared Business Workflow models that cover "How" business processes are accomplished.
• Involved in process modeling, reviewing and writing URS and Functional Requirements.
• Participated in periodical Joint Application Development (JAD) sessions with the management and IT teams.
• Interviewed business experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical communities.
• Utilized Rational Unified Process (RUP) to configure and develop processes, standards, and procedures.
• Performed UAT and Performance testing on the application.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for analysis, presentation and documentation throughout the project.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Built Portfolio models for clients and back tested models to analyze return on portfolio versus S&P500.
• Analyzed securities with the aid of research reports and presented recommendations to supervisor.
• Determined the benefit of using covered call option to increase portfolio return.
• Reviewed the asset allocation of existing portfolios to determine the need for rebalancing based on portfolio models.
• Performed cost basis analysis for securities sold for tax purposes.
• Gained in-depth understanding of market conditions and investment opportunities through conference calls and proprietary research reports.
• Managed current and prospective client information using Sales force and researched on the securities especially stocks and mutual funds.
• Experience in stock selection process involved looking at Confidential research reports of various companies across all the industries. On the other hand, Morning Star rating and analysis was used for evaluating mutual funds.
• Analyzed this information and presented my report to the financial advisor. The advisor would then make the final decision to invest their client’s money in various securities.
• The portfolio as a whole was back tested using Thomson software to observe its return compared to the market. The performance of the same portfolio against S&P 500 was compared for the past ten years.
• Analyzed the performance of the existing portfolios every quarter. An opinion such as Buy, Sell or Hold would be formed based on the economic trend and the performance of the company or the fund in the past year and the outlook for the next quarter.
• Participated in the corporate wide BPR roadmap process to define the “To be” process based on Design for Six Sigma Methodology.
• Developed functional requirements and a proposed data warehouse strategy for supporting employee compensation and compliance reporting/analytics.
• Involved in defining the scope of the project, gathering business requirements and documenting and managing them using Rational rose and Rational Requisite Pro respectively.
• Presented high level requirements and interaction diagrams using use cases, to user groups, as well as documenting requirements and getting them reviewed and base lining the same.
• Analyze business requirements and segregated them into high level and low level Use Cases, activity diagrams using UML methodology.
• Prepared Business Workflow models that cover "How" business processes are accomplished.
• Involved in process modeling, reviewing and writing URS and Functional Requirements.
• Participated in periodical Joint Application Development (JAD) sessions with the management and IT teams.
• Interviewed business experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical communities.
• Utilized Rational Unified Process (RUP) to configure and develop processes, standards, and procedures.
• Performed UAT and Performance testing on the application.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for analysis, presentation and documentation throughout the project.

Confidential, Houston, TX

Business Analyst/Data Analyst

Responsibilities:

• Involved in gathering Business Requirements for new models through JAD sessions, E-mails and Surveys.
• Performed extensive Use Case analysis.
• Performed extensive Business Process Modeling using Swim-Lane diagrams, Sequence diagrams, Workflow diagrams and Activity diagrams using MS Visio.
• Conducted Feasibility Analysis to study the benefits of using the application thro’ Data Flow Diagrams and used Trace-ability Matrix to find out the best possible technologies to be used.
• Coordinated with all Allstate agents to gather requirements for the application and managed them using Rational Requisite Pro.
• Involved in Gap Analysis and ROI Analysis of existing policy management system with the Enterprise system.
• Integrated Requisite Pro with Clear Quest and Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests.
• Coordinated with Quality Analyst to develop test plans and performed UAT.