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Business Analyst Resume Profile

Minneapolis, MN

Professional Summary:

  • 8 years of experience as Business Analyst with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis.
  • Possess strong understanding of Software Development Life-cycle SDLC : Analysis, Design, Development, Testing and Implementation and the methodologies including Rational Unified Processing RUP , Agile and Waterfall methods.
  • Adept at gathering requirements by organizing Joint Application developments JAD and Joint Requirement Planning sessions JRP , Brain Storming Sessions, Interviews, workshops and requirement Elicitation sessions, sessions with end-user/clients/stake holders and the development group.
  • Excellent documentation skills including writing Business Requirements Documents BRD and Functional Requirement Document FRD as well as designing business models and process flows based on UML methodology using Context, Use Case, Sequence, and Activity diagrams in MS Visio.
  • Adept at creating Use Case Diagrams, Activity Diagrams, Business Process Models, Work Flow Diagrams, Data Flow Diagrams, Flow Diagrams Business and Navigation , Sequence Diagrams, Process Flows Business and System using Unified Modeling Language UML and Rational Unified Process RUP and UML modeling tools such as MS Visio and Rational Rose.
  • Excellent experience in interacting with the Development and the testing team, and familiarizing them with the requirements and, demonstrate the same with the Business users and Senior Management.
  • Strong business acumen, strategic thinking, communication, interpersonal and presentation skills, adept at creating, editing, and coordinating extensive communication networks.
  • Experience in developing Test Plan, Test Cases and Traceability Matrix as per the business process requirements to match the functionality requirements and UML diagrams.
  • Experience in Facilitating and conducting UAT as well as training users on new system functionality.
  • Knowledge of testing techniques like black box, white box, peer and self-unit testing.
  • Knowledge in Analysis of Bug Severity, Bug tracking system and Bug Reporting.
  • Demonstrated Project management skills to ensure on-time and cost effective project completion.
  • Extensive experience in conducting Gap Analysis, SWOT analysis, Cost - Benefit, TCO, ROI, and Businesses Processes Re-engineering.
  • Strong understanding of Service Oriented Architecture SOA , Web Services, Object Oriented Analysis OOA , Use Case and UML Concepts.
  • Familiar with the AS-IS and TO-BE system. Ability to relate requirements to the existing functionality, all the while, exploring chances for scope of improvement for the application within the budget.
  • Knowledge in developing SQL and PL/SQL codes through various procedures, functions in Oracle.
  • Proficient in MS Office Suite Word, Excel, Access, Power Point , MS Visio.
  • Exceptional ability to maintain and build client relationships, ability to comfortably converse with all facets in the client's organization for requirements and validation.
  • Strong leadership skills and team work ability lead technical and sales teams in functionality and performance.

TECHNICAL SKILLS:

Tools

MS Visio 2007/2003, IBM ReqPro, UML, HIPPA, RUP, DOORS, Hl7, EDI, Quick Test Pro 10.x/8.x, , Quality Center 9.2/8.0, Clear Quest

Databases

Oracle 8i/9i/10g, DB2 8.0/7.0/6.0, SQL Server 2000/2005/2008, MySQL, MS Access, MS Excel, Data Warehouse.

Rational Suite

RUP, UML, Rational Rose, Rational requisite Pro, Rational Clear Case, Rational Clear Quest

Utility Tools

TOAD 8.5, SQL Assistant, SQL Query Analyzer, SQL Server Management Studio, SQL Plus, SQL Loader, SQL Developer

Packages

MS-word, MS-Powerpoint, MS-Frontpage, MS-Visio, MS-Project, Word , Access, Power Point, Excel

Operating Systems

Windows 95/98/2000/XP, Linux and UNIX.

Programming languages

SQL, PL/SQL, Java2.0, J2EE, C, C , XML, HTML, Visual Basic 6.0 HTML, XML, JSP, Java Script

Middleware

DCOM, IBM MQ, ORB.

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Roles Responsibilities:

  • Manuals for customers
  • Delivered functional walkthroughs and UAT sessions, and assisted the development of User
  • Participated in website redesign UI prototyping, mockups, development and deployment
  • State Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio and Rational Rose
  • Devised graphical depictions of Use Cases, Business Process Diagrams, Use Case Diagrams,
  • Diagrams, Sequence Diagrams and ER Diagrams.
  • Executed UML modeling and constructed UML specifications such as Use Cases, Activity
  • until successful completion.
  • Developed and documented timelines for Project Delivery and managed projects and resources
  • documentation by productively interacting with users.
  • Verified user requirements, managed Change Control Process and updated existing
  • changes and participated in Stakeholder Management to communicate effectively.
  • Organized Joint Application Development JAD sessions with IT groups, identified the key
  • appropriate scope for the technical team to develop prototype and overall system.
  • Devised BRD after collecting Functional Requirements from System Users which provided
  • by coordinating with the Project Manager and Technical Lead.
  • Interviewed business users to accumulate requirements and analyzed the feasibility of their needs
  • Reviewed data movement deliverables and participated in the approval process.
  • power users to cater to their needs for reports and multidimensional cubes.
  • Analyzed the business process and user requirements by closely working with business and
  • Extensively involved in each phase of the development process from Inception to Transition.
  • Maintained up-to-date changes in the documents by working on Version Controlling
  • Resolved reported bugs and technical issues by interacting with developers

Environment: SQL, SQL Server, Oracle, HTML, Windows Forms, Win Runner, Rup

Confidential

Position: Business Analyst

Responsibilities:

  • Analyzed Business Requirements, developing tracking and enhancing them into functional
  • requirements using Rational Requisite Pro as a requirements tool.
  • Presenting client requirement to project team members through clear project plan presentation.
  • Worked as liaison between IT and business community to communicate requirement in most
  • effectively through technical solutions.
  • Worked on HIPAA transaction codes specifically on EDI 837 medical claims , 835 medical
  • claim payments , 276 claim status , 277 claim status response , and 834 premium payments to
  • incorporate enhancements to existing efforts on capturing and mapping.
  • Experienced working on member provider management along with Fiscal, waiver program, and
  • federal reporting.
  • Established new requirements for administrative transactions with implementation in compliance
  • with Patient protection and affordable care act ACA
  • Documented the meeting minutes from meetings and stored the artifacts in the appropriate
  • placeholders and SharePoint for both the teams to review.
  • Developed business required documents BRD based on JAD sessions for project.
  • Worked in GAP analysis to understand the difference between both the billing systems and
  • documented the GAPs in GAP analysis spreadsheet.
  • Used UML and RUP best practice methodologies along with supporting toolset including
  • Rational Ross.
  • Created Used Case Diagram and Activity Diagram to provide better understanding of process to
  • developers and other team members.
  • Gathered the requirements and transformed them into high-level Process-Flow Diagram using
  • PowerPoint.

Environment: Windows XP Professional, MS Excel, MS SharePoint, RUP, UML, SQL, JAVA, Rational Rose, Requisite Pro, MS Office suite, MS Visio, MS Project

Confidential

Position: Business Analyst

Responsibilities:

  • Implemented an integrated RUP solution with complete line of traceability for all the artifacts of web development projects.
  • Responsible for designing future state processes for HIPAA 5010 transaction processing EDI's
  • 837 and 835.
  • Analyzed HIPAA 5010 related to 837,835, 834. Transactions and performed gap analysis
  • between HIPAA 4010 and 5010.
  • Knowledge of ICD-9-CM and ICD -10-CM coding and claims processing.
  • Involved in the creation and maintenance of the Workflow plans and artifacts.
  • Prepared Business Process Models that includes modeling of all the activities of the business
  • from the conceptual to procedural level. Followed top down, leveled technique for building
  • Business Process Models.
  • Worked on provider management as liaison to understand and follow the requirement.
  • Conducted SWOT Analysis for better market understanding and fool proof project
  • implementation.
  • Implemented quality assessment on product development process based on Quality principles and
  • policies.
  • Worked on Digital Electronic health record modules for the health care provider.
  • Documented Requirement Traceability Matrix RTM for requirement elicitation and linkup to
  • deliverables.
  • Worked with the individual sub-project managers to translate these into PRDs Product
  • Requirement Documents for the development teams.
  • Examined, analyzed and model Test plans Use Case Model cases Test procedures based on
  • RUP methodology.
  • Designed and Developed Quality Assurance standard and processes to all levels of project team.
  • Performed Gap analysis for the modules in production, conducted feasibility study and performed
  • impact analysis for proposed enhancements.
  • Verified the functional aspect as per the Business Process and validated the interfaces with the
  • other systems and data conversion from the existing system.
  • Involved in walkthroughs and meetings with development team to discuss related issues.
  • Used Rational Rose to visually determine the proper structure, key elements and optimal design for database and to aid efficient creation of tables, stored procedures.
  • Critically evaluated the information gathered from multiple sources during requirement gathering
  • and analysis and responsible for tracking, tracing and managing requirements using Rational
  • Requisite.
  • Used MS Project for various planning and budgeting activities.
  • Wrote clear, concise detailed System Requirements Specification SRS documents and user
  • documentation in accordance to guidelines and standards of a level where developers can
  • interpret, design and develop the application with minimum guidance.

Environment: MS Office, MS SharePoint, Quality Center, SQL Server, Facets, MS Project, MS Visio,

Unix, HTML, Mainframes and Rational Clear Quest, Windows XP.

Confidential

Position: Business Analyst

Responsibilities:

  • Carried out Rapid assessment for 20 applications such as CBM, DUR, Order processing etc for the MEDICARE D and commercial business and presented a SWOT analysis.
  • Participated in various Healthcare presales initiative for EHR applications.
  • Researched and understood the claims adjudication and reimbursement systems based on HIPAA
  • X12 4010 standards.
  • Created business use-cases, flow diagrams and validated business rules and data elements for
  • EOB and Adjustments application.
  • Participated in developing test plan, test scripts, and developed UAT test cases associated with
  • the functional requirements.
  • Worked on Pharmacy Benefit Management PBM with electronic prescribing, mail service
  • prescribing, formularies, plan design, clinical management, and pharmacy networks.
  • Created business use-cases, flow diagrams, and validated business rules and data elements for
  • EOB and Adjustments application.
  • Created Business Information Rules Matrix for Claims regression automation capturing various
  • products and capabilities for the MEDICARE-D business.
  • Continues supervision over implementation of client requirement through Requirement
  • Traceability Matrix RTM
  • Created end-to-end scenarios and process flows for testing Medicare-D business.
  • Created Healthcare and Medicare-D training material for onshore and offshore teams.
  • Presented approach for Model driven testing to the client.
  • Provided with functional specification of electronic health record in compatibility with other
  • business requirement and processes such as following the rule of ICD-10 and HIPAA regulations.

Environment: Windows XP Professional, MS Excel, RUP, UML, Rational Rose, Requisite Pro, MS Office suite, MS Visio, MS Project

Confidential

Sr. Business Analyst

Responsibilities:

  • Hands-on experience and good understanding of the hospital system including Registration,
  • functions.
  • Scheduling, Radiology, Laboratory, Pharmacy, Patient Accounting, HIM, Claim Processing
  • Identified risks, problems, requirements and concerns of the Hospital in order to comply with
  • ICD-10 changes. Actively worked on Data analysis and Report analysis with respect to ICD-10 impact.
  • Performed baseline assessment of Hospital-Provider systems and related interfaces. The existing
  • comply with HIPAA as well as ICD-10 requirements.
  • service level agreements and/or policies and operational business procedures for readiness to
  • Gathered requirements by conducting interviews with end users. Prepared use cases, functional
  • rules according to their perspective.
  • system requirement specifications so that developers can understand the business process and
  • Identified potential business problems and UAT implementation problems.
  • Highly involved in documenting department workflows and process flows with respect to
  • applications. Analyzed System flows of various department of the hospital.
  • Collected the information related to ongoing application upgrade and their impact on ICD-10
  • benefits and risks of ICD-10 code application.
  • implementation and created awareness within the departments regarding the need, impact,
  • Involved in providing education about the ICD-10 codes and 5010 standards, its requirements,
  • data and prepared documentation for implementation.
  • complexity and accuracy to Physicians and Nurses of the hospital. Re-Organized the collected
  • Figured out the requirement of training in various departments of the hospital based on their daily
  • work.
  • Performed impact analysis on applications for deadliness of ICD-10 conversion. Additionally,
  • accurate, meaningful and standardized data and reporting
  • was also responsible to meet the information demands of our business users by delivering timely,
  • Mapped the collected data with the existing data provided by the hospital departments. Also,
  • Used Word, Excel and Visio as a working tool and SQL scripts/queries for data verification and
  • validation.

Confidential

Business Analyst

Responsibilities:

  • Used Rational Unified Process RUP methodologies and Unified Modeling Language UML
  • Wrote Use Cases, Business Flows and Work Flows Diagrams for effective plans.
  • Developed business requirement specification documents, business process models in RUP todocument existing and future business processes.
  • Analyzed the technical specifications and business requirements.
  • Defined Core Business Rules and Core Business Validations for the entire application.
  • Documented Functional Requirements for business level components, user interface, and systemsecurity.
  • Conducted interviews with key business users to collect requirement and business processinformation.
  • Facilitated and managed Joint Application Development JAD sessions with committee ofSME's Subject Matter Experts from various business areas.
  • Used MS Visio for creating Use Cases, and Supplementary Specification Documents.
  • Used Rational Rose for creating the Use Cases Diagrams, Activity Diagrams, Class Diagrams, and Sequence Diagrams.
  • Documented and delivered Functional Specification Document to the project team.
  • Involved in benchmarking activities to identify best practices.

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