Business Analyst Resume
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Plano, TexaS
TECHNICAL SKILLS
- Python
- R
- Javascript
- C++
- Excel (including Macros and VBA programming)
- SAS programming statistical analysis
- ANOVA
- A/B/ Testing
- Correlation
- Regression predictive modelling clustering
- Google Data Analytics
- SAP S/4 Hana
- Tableau
- PowerBI
- Alteryx
- Microsoft SQL Server including SSMS
- SSIS
- SSRS
- SSAS
- MySQL
- Informatica
- AWS Redshift
- MongoDB
- Microsoft Access
- Adobe Illustrator and Cinema 4d
PROFESSIONAL EXPERIENCE
Confidential
Business Analyst
Responsibilities:
- Handle Ad - Hoc Requests within the Investor Loan Administration department
- Understand and interpret mortgage related data in a clear and concise manner
- Process improvement through automation
- Leveraging technology like Excel (including VBA), Python, SQL, Tableau, Project, Visio, Xceptor and Alteryx
- Create clear and eye-catching Data Visualizations
- Maintain key metrics and analytics
- Statistical Analysis of Data sets
- Data Mining and Data modelling
- ETL activities. Mainly using SSIS, Tableau and Alteryx
- Assure the integrity of data through automated extraction, manipulation, processing, analysis and reporting
- Evaluate as-is process, identify gaps and develop solutions for process improvements.
- Develop, test, implement and maintain reporting (regular and ad-hoc) that enables data driven decisions
- Create Management Reports and Dashboards for relevant stakeholders and create presentations for all levels of management
Confidential, Plano, Texas
Default Reporting Analyst
Responsibilities:
- Refresh daily trial/exception reports and resolve loan-level issues to ensure accurate default reporting.
- Engage with partners in Default lines of business to resolve process-level impediments to accurate reporting.
- Review error reports provided after each monthly transmission and correct/resolve errors within prescribed timeframes.
- Research and respond to investor requests for information or changes to reporting.
- Research and respond to internal and external audit requests, where required.
- Monitor key loan modification process milestones and requests for foreclosure holds, ensuring compliance with regulatory requirements (i.e., CFPB, HUD, etc.).
- Monitor adherence to first legal deadlines on FHA loans, ensuring that manual extension requests are made by the line of business, where applicable.
- Design and implement for various T-SQL ad-hoc requests and view.
- Design and maintain various business reports and analyze requirements from analysts.
- Using other technology like SSIS, SSRS and SSAS to organize, present and migrate data.
- Using Python and PowerBI to analyze and organize various data sets.
Confidential, Richardson, Texas
Operations Analyst
Responsibilities:
- In addition to the job duties as an Operations Associate, I have additional duties including mentoring new employees.
- Using software like ANYDOC, SQL Server and Tableau to query and aggregate these data.
- Providing documentation to inquiries and requests
- Ensure compliance with Confidential Bank’s company procedures.
- Reviewing claims and route to KFIs (Key from Image) and /or QuickApps
- Preparing audit reports to thoroughly document audit findings
- Assisting in finding non-indexed claims in OnBase
- Assigning the right HIPAA codes to the correct amounts.
- Consolidating of claims and helping workflow with various other work like reviewing transactions
- Updating provider files with NPI, TIN and address
Confidential, Richardson, Texas
Operations Associate
Responsibilities:
- Keying in EOB and other health claims given to us by our clients, which is usually providers and hospitals.
- I ensure that I minimize errors and provide quality service by inputting data in accordance to company procedures and SLA.
- Doing my job in compliance with HIPAA. I have had also to assign ICD Codes, revenue, procedure, and remark codes. This is done with OnBase software.
- Balancing all the check amounts paid by the insurance companies.
- I have had to calculate all missing values and discrepancies in deductibles, errors in discounts, incorrect coinsurance, and various other issues.
Confidential
Personal Banker
Responsibilities:
- Collaborated with vendor managers and suppliers
- Analyze purchase requisitions and reviewing for accuracy
- Make recommendations regarding suppliers and products
- Collaborating with engineers and ensuring a keeping a steady supply of optical fibers and other materials using FIFO method.
- Managing inventory and all account receivables and payables.
- I had to prepare invoices, budgetary planning.
Confidential
Intern
Responsibilities:
- Worked at various departments, mostly customer service (including opening new accounts) and Credit and Foreign Trade.
- My internship report was the Analysis of the Credit Department.
