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Business Analyst Resume

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Plano, TexaS

TECHNICAL SKILLS

  • Python
  • R
  • Javascript
  • C++
  • Excel (including Macros and VBA programming)
  • SAS programming statistical analysis
  • ANOVA
  • A/B/ Testing
  • Correlation
  • Regression predictive modelling clustering
  • Google Data Analytics
  • SAP S/4 Hana
  • Tableau
  • PowerBI
  • Alteryx
  • Microsoft SQL Server including SSMS
  • SSIS
  • SSRS
  • SSAS
  • MySQL
  • Informatica
  • AWS Redshift
  • MongoDB
  • Microsoft Access
  • Adobe Illustrator and Cinema 4d

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Handle Ad - Hoc Requests within the Investor Loan Administration department
  • Understand and interpret mortgage related data in a clear and concise manner
  • Process improvement through automation
  • Leveraging technology like Excel (including VBA), Python, SQL, Tableau, Project, Visio, Xceptor and Alteryx
  • Create clear and eye-catching Data Visualizations
  • Maintain key metrics and analytics
  • Statistical Analysis of Data sets
  • Data Mining and Data modelling
  • ETL activities. Mainly using SSIS, Tableau and Alteryx
  • Assure the integrity of data through automated extraction, manipulation, processing, analysis and reporting
  • Evaluate as-is process, identify gaps and develop solutions for process improvements.
  • Develop, test, implement and maintain reporting (regular and ad-hoc) that enables data driven decisions
  • Create Management Reports and Dashboards for relevant stakeholders and create presentations for all levels of management

Confidential, Plano, Texas

Default Reporting Analyst

Responsibilities:

  • Refresh daily trial/exception reports and resolve loan-level issues to ensure accurate default reporting.
  • Engage with partners in Default lines of business to resolve process-level impediments to accurate reporting.
  • Review error reports provided after each monthly transmission and correct/resolve errors within prescribed timeframes.
  • Research and respond to investor requests for information or changes to reporting.
  • Research and respond to internal and external audit requests, where required.
  • Monitor key loan modification process milestones and requests for foreclosure holds, ensuring compliance with regulatory requirements (i.e., CFPB, HUD, etc.).
  • Monitor adherence to first legal deadlines on FHA loans, ensuring that manual extension requests are made by the line of business, where applicable.
  • Design and implement for various T-SQL ad-hoc requests and view.
  • Design and maintain various business reports and analyze requirements from analysts.
  • Using other technology like SSIS, SSRS and SSAS to organize, present and migrate data.
  • Using Python and PowerBI to analyze and organize various data sets.

Confidential, Richardson, Texas

Operations Analyst

Responsibilities:

  • In addition to the job duties as an Operations Associate, I have additional duties including mentoring new employees.
  • Using software like ANYDOC, SQL Server and Tableau to query and aggregate these data.
  • Providing documentation to inquiries and requests
  • Ensure compliance with Confidential Bank’s company procedures.
  • Reviewing claims and route to KFIs (Key from Image) and /or QuickApps
  • Preparing audit reports to thoroughly document audit findings
  • Assisting in finding non-indexed claims in OnBase
  • Assigning the right HIPAA codes to the correct amounts.
  • Consolidating of claims and helping workflow with various other work like reviewing transactions
  • Updating provider files with NPI, TIN and address

Confidential, Richardson, Texas

Operations Associate

Responsibilities:

  • Keying in EOB and other health claims given to us by our clients, which is usually providers and hospitals.
  • I ensure that I minimize errors and provide quality service by inputting data in accordance to company procedures and SLA.
  • Doing my job in compliance with HIPAA. I have had also to assign ICD Codes, revenue, procedure, and remark codes. This is done with OnBase software.
  • Balancing all the check amounts paid by the insurance companies.
  • I have had to calculate all missing values and discrepancies in deductibles, errors in discounts, incorrect coinsurance, and various other issues.

Confidential

Personal Banker

Responsibilities:

  • Collaborated with vendor managers and suppliers
  • Analyze purchase requisitions and reviewing for accuracy
  • Make recommendations regarding suppliers and products
  • Collaborating with engineers and ensuring a keeping a steady supply of optical fibers and other materials using FIFO method.
  • Managing inventory and all account receivables and payables.
  • I had to prepare invoices, budgetary planning.

Confidential

Intern

Responsibilities:

  • Worked at various departments, mostly customer service (including opening new accounts) and Credit and Foreign Trade.
  • My internship report was the Analysis of the Credit Department.

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