| Confidential Position: Professional Systems Analyst |
- Support the Colorado Department of Health Care Policy and Financing by enhancing the efficiency of Medicaid and other health programs to help ensure the health of citizens while controlling costs. This comprises supporting a wide array of programs that include electronic health records management and control, health information exchanges, analytics and reporting, fraud and abuse prevention, management and administration of health care programs, pharmacy benefits, and payment methods.
|
- Analyze and evaluate existing and proposed systems and devices used for healthcare accounting.
- Perform initial analysis of business needs to determine scope and potential system and process impacts of new business initiatives and enhancements on customers, users, and the information technology organization.
- Provide subject matter expertise in healthcare accounting, business analysis, business process modeling, and requirements elicitation and documentation.
- Create comprehensive test plans execute tests, document results, and perform post implementation verification.
- Interpret business needs and translates them into system requirements.
- Author business specifications used by technical staff for system development.
- Interpret systems specifications to develop, maintain and support automated business processes.
- Provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
- Configure system settings and options, plans and executes acceptance testing, and creates specifications for systems to meet business requirements.
- Facilitate requirements workshops to elicit input from all customer stakeholders.
- Work closely with various project stakeholders to determine system specifications for changes driven by client requested enhancements and regulatory requirements.
- Support the full Software Development Life Cycle and associated tasks using agile methodology.
- Develop technical and user system documentation.
- Assist in the planning, program development, and analysis of strategies to meet ongoing records and information management needs related to access and control of health care records and associated information.
|
| Confidential Position: Senior Product Analyst |
- Supported KPA as a dealer services provider for automotive, truck, and equipment dealerships and service companies. This includes provides software development and enhancement efforts for two industry-specific product lines: Environmental Health and Safety and Human Resource Management.
|
- Worked with product owners to establish market requirements and develop detailed business centric use cases that fulfill the market needs.
- Provided accountability, transparency, and predictability supporting the development team to deliver high quality software products based on well-defined requirements.
- Lead the planning and program development, analysis of records and information management strategies to meet ongoing records and information management needs related to human resource management records.
- Managed the design and implementation of new software development and enhancement efforts, and coordinate systems installation and software testing with other technologists.
- Partnered with product owners and managers to help establish the product roadmap and release strategy.
- Defined and created effective mockups that supported requirements, user stories, and use cases.
- Provided leadership in the design, development and delivery of technology-enabled applications, products and services within a computing systems environment.
- Worked with developers and quality assurance testers to rapidly launch new platforms and new features on existing platforms.
- Provided solutions to technical issues and responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements.
- Supported the development team in meeting milestones with on-time delivery, product owner satisfaction, and high quality.
- Defined and maintained multi-year product roadmaps through an effective collaboration with product owners.
- Lead the requirement process with the agile development process, providing necessary inputs of use cases, user stories, and user interface mockups.
|
| Confidential Position: Senior Systems Analyst |
- Supported the Confidential. Department of Veterans Affairs Debt Management Center which provides accounts receivable services through a value-added approach, which empowers stakeholders to focus on the Department's core missions. This includes providing a full range of benefits and services to veterans and oversight of business activities that are consistent with national policy, law, and regulation.
|
- Provided subject matter expertise in healthcare accounting, business analysis, business process modeling, and requirements elicitation and documentation.
- Ensured that records creation, maintenance, use, and disposition were accomplished in accordance with the Federal Records Act.
- Performed initial analysis of business needs to determine scope and potential system and process impacts of new business initiatives and enhancements on customers, users, and the information technology organization.
- Provided project coordination of analysis functions, including detailed and relevant task determination, sizing estimates, issue handling and report to management on issues, risks and status.
- Interfaced with subject matter experts and end users to develop workflow process models, use cases and business rules, and to identify user interface requirements and workflows and processes.
- Facilitated requirements workshops to elicit input from all customer stakeholders.
- Worked closely with various project stakeholders to determine system specifications for changes driven by client requested enhancements and regulatory requirements.
- Prepared detailed program specifications and flowcharts, and coordinates the systems installation with the user department, ensuring satisfaction results.
- Translated technical end user processes and business, system, functional, non-functional, and information requirements to solution delivery methodology work products such as design, use cases, systems scope, and data mapping that can be used by the development and implementation teams.
- Served as liaison between the technical team, customer and project stakeholders, and end users.
- Provided project management of task determination, sizing estimates, resource management, issue handling, and reported to management on issues, risks, and project status.
|
| Confidential Position: Business Process Analyst / Records Management Specialist |
- Supported Xcel Energy in their records/information management program by implementing records/information management practices that follow best practices and develop records management service components that could be built into agency enterprise architectures. This initiative also involved the planning, controlling, directing, organizing, training, promoting, and other managerial activities involved in records creation, maintenance and use, and disposition in order to achieve adequate and proper documentation of the policies and transactions used in the effective and economical management of company operations.
|
- Configured metadata mapping that enables fast and accurate search and retrieval of physical records.
- Managed the implementation of content and records management policies intended to standardize filing, protecting, and retrieving records, reports, and other information contained on various media.
- Supported the creation and migration of various media materials into the records management system.
- Identified all key users and their roles and assign roles and responsibilities to different instances of content categories and types.
- Defined workflow tasks coupled with messaging so that content managers are alerted to changes in content.
- Participated in and provided input into the design, re-design and development of technology products and applications.
- Lead and contributed to the specification and software design phases of the software development life cycle.
- Created and managed objects that represent physical items such as documents, folders, and subfolders to create a virtual document warehouse.
- Enabled fast and accurate search and retrieval of physical records through metadata configuration.
- Translated business objectives into detailed business requirements, design, use cases, systems scope, and data mapping to feed the technical requirements and development for the records and information management system.
|
| Confidential |
| Position: Business Process Analyst / Contract Administration / Records Management Specialist |
| Supported TRICARE Management Activity in the records and information management program by finding ways to minimize routine records and information management scheduling activities, by developing planning and evaluation tools, and by using automated tools to support records and information management. Supported the collection and preservation of official classified and unclassified records, both paper and electronic versions, relating to day-to-day and operational documents. Supported the development of standards for the Electronic Records Management system. |
| Records Management - Served as the senior records manager responsible for leading, planning and managing the records and information management program for mission and administrative records, regardless of medium or format.
- Served as the senior technical expert on electronic and non-electronic records management issues.
- Facilitated communications among these offices in matters relating to records and information assets and the management of risks to those assets.
- Worked proactively with legal counsel to ensure that records and information assets are managed to ensure government accountability, protect the interests of the public, and mitigate records-related litigation risks.
- Lead the transformation of records management processes to address the challenges posed by electronic records.
- Participated in the planning process for all major information systems to ensure that records management functionality appropriate to the records and information assets they support is included in system design.
- Advised program managers on metadata requirements necessary to achieve this functionality.
- Planned, organized, directed, reviewed, coordinated, and established controls for all records and information management activities.
- Ensured that records creation, maintenance, use, and disposition were accomplished in accordance and guidance of the Federal Records Act.
- Ensured the development, establishment, maintenance, and monitoring of effective systems of administrative control for safeguarding all records and information management practices.
- Ensured that personnel are knowledgeable and kept current about records management principles and requirements, and that they receive records management training appropriate to their needs.
- Directed a staff of records management professionals responsible for the implementation of the records management program.
- Served as the representative to NARA in matters relating to records and information management.
|
| Business Analysis - Responsible for end user support and repository administration for the document management application.
- Experienced using the Documentum Administrator for planning, setting up, and maintaining the infrastructure for the Enterprise Content Management System in support of Tricare Contract Management.
- Experienced in writing knowledge base articles on recurring issues to help users resolve their own issues.
- Expertise in Structured Query Language SQL and Documentum Query Language DQL to run queries.
- Performed initial analysis of business needs to determine scope and potential system and process impacts of new business initiatives and enhancements on customers, users, and the information technology organization.
- Provided project coordination of analysis functions, including detailed and relevant task determination, sizing estimates, issue handling and report to management on issues, risks and status.
- Supported the full Software Development Life Cycle and associated tasks such as documenting requirements, functional specifications and other client documentation using agile methodology.
- Provided domain expertise on content models, architectures, taxonomies, and process improvement.
- Interfaced with subject matter experts and end users to develop workflow process models, use cases and business rules, and to identify user interface requirements and workflows and processes.
- Worked closely with various project stakeholders to determine system specifications for changes driven by client requested enhancements and regulatory requirements.
- Prepared detailed program specifications and flowcharts, and coordinated the systems installation with the user department, ensuring satisfaction results.
- Translated technical end user processes and business, system, functional, non-functional, and information requirements to solution delivery methodology work products.
- Produced defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.
|
| Confidential |
| Position: Technical Communications Specialist |
- Provided technical written communications leadership to the project teams as a technical documentation expert in support of the modernization, enhancement and upgrading of the Information Technology Infrastructure.
|
- Developed, implemented and enhanced document and records management programs, both to ensure compliance with all legal requirements and to provide department staff with effective, easy-to-use processes for maintaining and retrieving information vital to operational objectives.
- Developed, revised, and updated various types of technical communication products, technical manuals, standard operating procedures, work instructions, diagrams, plans, guides, and reports that are affected with the infrastructure upgrades.
- Applied of technical writing concepts and standards to technical communication products.
- Ensured documentation, online help, and user assistance is created in accordance with production standards.
- Analyzed and synthesized information from multiple sources, including diagrams, technical information from existing documentation, consultations with engineers and subject matter experts into a technical communication product.
- Tested draft documentation, online help, and user assistance against latest product builds throughout the development cycle to ensure completeness and technical accuracy of all procedures and tasks.
- Analyzed the technical requirements of Requests for Proposals RFPs , Requests for Quotes RFQs , Requests for Information RFIs , Sources Sought Notices SSNs , and other client solicitations for software engineering or IT services related type of bids.
- Conceptualized, wrote, and reviewed compelling documents while maintaining compliance with technical requirements, including past performance documentation, capabilities descriptions, and management and project plans.
- Maintained a library of proposals submitted to customers and prospects.
- Provided guidance, work leadership, and supervision to less-experienced technical writers.
|
Privacy Policy
