Business Analyst Resume Profile ,IA - Hire IT People

Strengths

Outstanding communication skills and client service skills with the ability to manage multiple clients, projects, and responsibilities.
Recognized as an effective communicator and ability to work effectively independently or in a team environment.
Strong qualifications in staff leadership, process design, UAT testing and system upgrade implementation.
Proven ability to improve operations through technology and efficiency improvements.

Experience

Business Analyst

Confidential

Assist the business by gathering requirements and working with Project Managers on small to intermediate projects.
Responsible for completing client requests regarding rule changes, rating, form administration, etc.
Responsible for managing production releases and defect resolution.
Responsible for developing processes and procedures for UAT testing.
Assist in developing and testing system enhancements .
Professional Liability Operations Team Lead II

Confidential

Responsible for compiling and analyzing management and administrative reports ensuring compliance with carrier and company policies and standards.
Review and create team documents including quotes, transparency and disclosure documents and privacy documents.
Responsible for analyzing and reconciling discrepancies regarding data feeds to carriers.
Assist with systems upgrades and UAT testing.
Responsible for a team of testers to ensure systems have been tested thoroughly and accurately and all errors/bugs have been reported to IT and fixed prior to implementation.
Responsible for reviewing and analyzing system issues and reporting to IT for solutions.
Professional Liability Underwriter II
Responsible for writing new business, renewals and midterms for multiple states and product lines.
Analyze competitor's product and pricing to ensure competitiveness within the market.
Responsible for mentoring and training of new colleagues in the department ensuring policies and department archives are maintained and accurate.

Confidential

Professional Liability Underwriter I

Evaluate and interpret professional liability applications according to carrier guidelines in order to determine acceptable underwriting risk.
Review applications, quote prices, collect premium, and issue policies according to corporate and carrier guidelines.
Maintain 95 efficiency rating on all internal and carrier audits.

Confidential

Team Lead

Responsible for compiling daily and monthly manager reports.
Reviewed reports and analysis regarding team production ensuring that team and corporate goals in processing/underwriting are met.
Responsible for maintaining relationships with outside vendors and internal departments regarding appraisals, titles, and funding.
Assisted in the development of team members by providing feedback to individuals by setting team goals and objectives.
Client Broker Relations May 2005 March 2006
Mortgage banking experience supported corporate sales force by working directly with account executives and clients and managing and processing 3 million monthly in loan applications.
Accountable for processing, verification, review of loan applications and credit reporting data reviewing title reports and appraisals according to corporate guidelines rules and procedures reviewing and requesting all documents required from clients and underwriting loan applications