SUMMARY OF QUALIFICATIONS

• Business Analysis with 20 years of process improvementexperienceand expertise in the following areas:
• Troubleshooting
• Technical support
• Organizational Skills
• Developing reporting tools
• Training and Development
• System Installation
• Test Plan Development
• MS Office Suite
• Sox Audit
• Captiva
• InputAccel
• Dispatcher
• .Net Programming
• Microsoft Office
• SQL
• Visual Basic
• COBOL/JCL
• VBscript
• Easytrieve
• Retention Systems

PROFESSIONAL EXPERIENCE

Confidential

Forex Trader

• Developsand records trading plans by logging performance results and making iterative process improvements.
• Performs technical analysis and evaluates statistical indicators to identify and capitalize on market opportunities.
• Analyzes market and economic trends, and developments to formulate effective and profitable trading strategies.

Property Manager

• Created a rental management system using office applications.
• Coordinated repairs among various trade groups to renovate houses and prepare them for rental.
• Locates distressed properties for purchase and estimates the renovation cost of property.
• Evaluates and compares market value of property in an effort to determine purchase.
• Secures financing to rehab homes and purchases properties to retainor sale.
• Manages multifamily properties in the greater Cleveland Area.
• Evaluates new tenant applications through intensive screening process.
• Responsible for rent collection, filing evictions and court appearances.
• Resolves tenant concerns and resolves issues consistent with the terms of the lease agreement.
• Solicits and evaluates bids for vendor services including landscapers, heating services, plumbing services and general maintenance teams.

Confidential

Captiva Administrator

• Responsible for improving the processes surrounding the amount of paper that is used and stored firm wide.
• Implemented a new Captiva document process that decreased the amount of misplaced or lost documents.
• Created test plans describing the scope, resources and schedule of intended activities for software installs and coordinated all the various stakeholders.
• Served as a communication lead between cross functional teams to implement and support new technologies and process improvements.
• Utilized various utilities to extract data from the data warehouse to create metrics and other reports for business use.
• Created documentation and training materials for customers, support staff and training sessions.
• Performed routine audits of system metrics to look for potential process improvements.

Confidential

Manager Finance Technology

• Primary responsibility was to analyze business processes and to use technology to implement process improvements.
• Established a data process to use OCR technology to capture remittance data and post to the accounting systems.
• Coordinated the communication between cross functional teams such as IT, Treasury, Accounting and SOX to implement and support process improvements and existing applications.
• Member of the Corporate AR Baldrige National Quality Award team that served to improve organizational performance practices, capabilities and results.
• Member of the SOX audit team that pperformed audits in compliance with SOX.
• Developed interfaces between SQL server databases and the legacy databases to facilitate information sharing.

Confidential

Computer Consultant

• Consulted with users to gather requirements for implementing new financial processes into the credit card system.
• Analyzed financial processes and mapped out strategies for implementation
• Performed maintenance functions on the existing systems.
• Inventoried potential Y2K problems and assessed the possible financial implications.
• Reprogrammed, tested, and re-implemented the effected processes.
• Performed system wide test to further ensure Y2K compliance
• Inventoried outside suppliers/vendors interfaces to make sure Y2K compliance are met externally.

Confidential

Imaging Coordinator

• Performed many of the responsibilities as an Applications programmer from below and
• Maintained a state-of-the-art image processing system used primarily as a means to inventory customer remittances and invoices.
• Maintained related networks, databases, network connections and developed new support applications as needed.
• Develop and maintain processes to transfer data from mainframe computers to a Windows NT/SQL Server environment using FTP and custom written programs
• Functioned as a departmental PC support person

Applications Programmer/Analyst

Confidential

• Developed, maintained and updated financial-related computer applications.
• Functioned as a systems analyst, taking full responsibility for all month end processing.
• Coordinated data integration activities from new divisions and vendors
• Managed accounts receivable/EDI processing.
• Enhanced EDI processing to reduce manual paperwork and implement paperless office technologies
• Implemented an optical character recognition process to match Customer/vendor invoices and expedite receivable processing reducing operational costs.
• Prepared custom financial reports for senior management