PROFILE

• In-depth infrastructure knowledge of Web servers, Application Servers, SQL, Storage solutions, Networking infrastructure , VM ware , Security , Authentication , Replicated hardware for Disaster recovery , Data movement Integration, B2B file transfer with external partners via DMZ, Backup Archival solution , wide variety of Databases deployed on various platforms RHEL , W2K8 , AIX .
• In-depth knowledge of health care business in the member enrollment and provider line of business.
• 10 years of IT experience as a Healthcare Business Analyst and Middleware Administrator using JAVA J2EE technologies in various sectors of business.
• Facilitated JAD sessions capturing System volume metrics, SLA Expectation performance evolution. Design deploy Healthcare applications software products across 9 SDLC environments in multiple data Centers.
• Experience in managing and implementing systems for new products or processes or for enhancement of current products or processes by leveraging industry standard software delivery methodologies, practices and standards like Waterfall / Agile .
• Responsible for JAD facilitation. Gather, synthesize and prioritize requirements using Interviews, document analysis, requirements workshops, site visits, and surveys.
• Excellent writing skills in preparing business requirements documents system Requirements specifications, system design specification, functional specifications, and defining project plans.
• Worked closely with project stakeholders, SMEs, and staff to understand the requirements and specifications for new applications along with re-engineering the existing applications.
• Hands on experience with IBM Rational Software integrated tools like Requisite Pro, rational Rose for requirements management and analysis use case development, business and data modeling.
• In depth knowledge of RUP's Iterative Software Development Life Cycle process SDLC at all stages. Performing Gap analysis, SWOT analysis, Risk analysis, and Cost/Benefit analysis. Modeling the system using Use Case Diagrams, Class Diagrams, and State Diagrams
• Good understanding of JAVA and J2EE concepts along with strong knowledge of different Relational databases, and writing SQL queries. Provided Java programming support to Particular products, technical experience with client-server technologies in a J2EE. And excellent knowledge in middleware servers on Unix and Solaris platforms.
• Conducting User Acceptance Testing UAT and verifying performance, reliability and fault tolerance issues. Also familiar with testing tools to design and develop test plans and test scripts.

TECHNICAL SKILLS:

PROFESSIONAL ACCOMPLISHMENTS:

Confidential

Technical Business Analyst

Confidential The program was set up to improve Confidential value proposition and create financial opportunities by partnering with a strategic PBM company Pharmacy Benefit Management . Primary objectives of this program include Improve operating efficiencies , accelerate and differentiate PBM capabilities and maintain Cigna integrated value proposition. This program is managed under multiple work streams that include Financial Transition , Commercial Transition , Government , Home Delivery and Customer Service .

Responsibilities

• Facilitated requirements sessions to build application in 9 SDLC environments including disaster recovery environment in multiple data centers.
• Conducted JAD sessions to capture requirements for intercompany collaboration platform that involve connectivity implementation and design i.e. VPN , SFTP , Secure Email , DS3
• Facilitated requirements to build high availability solution using Jboss EAP 6.0 Cluster replicated hardware for Disaster recovery.
• Captured requirements and volume metrics for Message broker , Cognos , Datastage V9.1 , Informatics , Oracle 11g RAC , IIS 7.0 RHEL 6.4 , windows platform from business and translated them to system specifications for infrastructure architect to build the solution.
• Captured NAS, SAN, VMware requirements for setting up the environment.
• Lead the 'Integration point' Task Force team to capture volume metrics for more than 150 integration points which included extensive use of IBM Sterling B2B Gateway for file transfer and Data power for web services integration between the companies.
• Captured requirements to provide Cross company access between Cigna and its partner company by deploying Citrix solution on user desktops. This solution also fixed the Java version mismatch.
• Extensive use of Visio to create concept diagrams, swim lanes and graphical representation of requirements to infrastructure engineers and architects.
• Worked with the Enterprise Architects to understand the Logical Solution Architecture Conceptual Solution Architecture.

Confidential

This program was setup to complete the integration of Cigna Datacenters with its newly acquired Supplemental benefits partner Confidential company. This program involves migration of windows based applications to a Cigna operated Data center.

Responsibilities

• Facilitated requirement sessions to identify the hardware, software, performance and network requirements to migrate 200 TB of SAN , 50 applications and setup multiple integration points .
• Performed user access desktop analysis prior to migration and successfully migrated the users to Cigna infrastructure, this involves Print queues, Role Based Accesses, Custom software needs, DNS / DHCP connections Dongle key setup.
• Conducted JAD sessions to identify end to end application work flows and participated in architecture review sessions that provided infrastructure solution.
• Reviewed run books for the application installation instructions and identified any possible gaps in the architecture solution.

1. Captured requirements for setting up multi-protocol NAS.

Confidential

This project aims at upgrading all UDB 9.X databases running AIX 5.3 to UDB 10.5 to RHEL 6.4 platform upgrade all the CAE clients to Data Server Clients 9.X and upgrade the DB2 Connect platform to 10.5

Responsibilities

• Conducted JAD sessions with 18 Application teams and had identified multiple bottle necks that could possibly prevent the upgrade eg. Incorrect DB partition single vs multi partition.
• Coordinated with the infrastructure engineer and business to perform a proof of concept to implement Data server 10.5 clients with DB2 Connect 10.5 middleware.
• Managed complex data inventory of the impacted users and provided a consolidated list to software distribution team to upgrade the Data server clients to 9.X
• Captured inter technology inter project dependencies and coordinated with project manager to define risks and issues log . Eg Data stage V7.2 UDB 10.5

Confidential

• Worked on migrating applications deployed on WAS 5.X applications to Jboss 6.0 servers on RHEL 6.4 Platform
• .Coordinated NAS migration and complete re platform of vendor hardware to Cigna hardware.

Other Projects Include

• DR Position App remediation Refresh the identified infrastructure in datacenter to a standard technology position to support priority 1 application disaster recovery strategy.
• DMZ Expansion for DR Enable modernization and standardization across primary and secondary datacenter for Corporate and portal connectivity.
• Legacy Compute Access Zone Complete VLAN Remediation deconstructs legacy hosts off of network.
• True care Casenet Software Implementation Worked with True care Vendor in implementing their software at Cigna.
• Clustered file System Captured requirements for POC for implementing Clustered file system on SAS Grid at Cigna.
• Implementing CA Introscope and Spectrum at Enterprise level to all the applications.

Confidential

Healthcare Business Analyst

Currently working as a technical business analyst for Healthcare Provider application which plays a major role in the claim processing system by interacting with the claim processing engines. This application is used to maintain demographic data for health care providers.

• Created UML diagrams such as Use case diagrams
• Communicated and interacted on regular basis with Project Managers Lead Business analyst , and Development team , during different stages of product Life cycle .
• Conducted JAD sessions for effective communication of views between stakeholders and gathered business requirements.
• Ensured that all the artifacts are in compliance with corporate SDLC policies and guidelines prepared BRD and converted into functional specification using require management tool.
• Worked closely with business understanding the business need behind the project , expanded these needs into requirements and provided businesses requirements document and got the requirements reviewed and agreed upon by stake holders , evaluate suitability of the requirements and request waivers as needed . Version controls the deliverables and manages requirements thru change controls. Provided Estimates to PM , complete all deliverables on Time solicit signoffs on UAT results, ,

Enrollment Management

This system deals with receiving input data directly from the plan sponsors through various media. The input data is reformatted and processed via mainframe jobs and updated in database.

• Running Multiple files to update in database on the same business day
• Worked as a Technical Business analyst for gathering the business requirements on below projects
• Convert file format from 4010 to 5010.
• Setting up dedicated processing path for major customer files.

File Transfer

• Conducted one on one interviews for various clients and gathered the business requirements for the file transfers and coordinated with various Technology team for the clients to set up the connection.
• Worked as a technical business analyst in interacting with the end customers in setting up the secure file transfer connection.
• Liaison between infrastructure admins and business stake holders to translate the requirements into system settings.

Confidential

WebLogic Administrator/Support

Responsibilities:

• Install, configure and administer ORACLE WebLogic 8.1 in various environments.
• Configuring and Administering JDBC, JMS, JNDI in WebLogic Server 8.1.
• Install and configure Microsoft IIS, Apache, Tomcat Web Server in various environments.
• Configured and administered WebLogic server with Oracle9i database.
• Used Ant scripts to Deploy the applications like formats of WAR, JAR and EAR in WebLogic 8.1.
• Deployed the applications on multiple WebLogic Servers and maintained Load balancing,
• High availability and Fail over functionalities.
• Configured Connection Factory and Distributed Queue as JMS system resources.
• Configured Node manager to remotely administer Managed servers.
• Configuration and administration of Connection pools for JDBC connections.
• Monitored and administered Weblogic Server Instances with WLST scripting and by creating the Python scripts.
• Configured JDBC connections and data sources for Oracle database server 9i.
• Extensively developed NDM application configuration and integrated with existing WebLogic environment.
• Monitored error logs, fixed problems and tuned parameters in WebLogic environment.
• Involved in configuration management, software deployment, change management, performance monitoring, and application maintenance.
• Worked Extensively on HP Open View Monitoring tool and analyzed the performance.
• Developed Perl Scripts for taking back up of the Databases
• Used configuration wizard and Admin Console extensively to create and manage WebLogic domains.
• Involved in Blade Migration from Solaris to Unix/Linux from development to production.
• Setting up the cluster environment for WebLogic Server integrated with multiple workflows.
• Configured and deployed applications in various work environments like Development, System Test, QA and Production.
• Research and Troubleshooting of emerging application issues, from WebLogic configuration to code issues.
• Configure JNDI server as repository for EJB Home stubs, JDBC data source, JMS connection factories, queues and topics.
• Configured JDBC connections and data sources for Oracle database server 9i.
• Applying the patches and Maintenance Pack to the WebLogic servers.
• Testing and profiling to measure the performance of the applications.
• Involved as primary engineer for highly clustered and UNIX based applications.
• Supported on call schedule for Production Support.

Environment: WebLogic Server 8.1,Weblogic portal, JDK1.5, J2EE, JRockit 8.1, JSP, Servlets, EJB, LDAP, JDBC, XML, Oracle9i, IBM MQ 5.x, Ant1.5.1, Win2K, Solaris, Linux, CVS.

Confidential

Application Developer

Environment : EJB , JSP ,JMS, Servlets, Weblogic and Oracle8i

Team Size : 10

Role : Application Developer

Project Description :

• This project is a web based reporting application . The existing application gathers all the
• Transaction data from different ATM Machines and allows managers to view general reporting information of all the ATMs through the Web Browser and not require the installation of a client or exhaustive training .
• The Web reporting application is being built in Java. The backend database is Oracle. This application mainly concentrates on ATM availability, Transaction types and Volume, On-us Not On-us Transactions, Average With Drawl Amount etc. .The reports will be accessing data in the
• Transaction log which contains most of the prevalent information for managers.

Responsibilities:

• Coded Servlets and Jsp .
• Weblogic Admin Support Maintenance
• Domain Creation using Weblogic Server .
• Development and production Environment configuration ORACLE WebLogic Server 8.1 Clustering
• Routine Incident, Change Release Management Activities
• Troubleshooting Server hung, JDBC Connection Failure, proxy plug-in issues.
• Performance Tuning and Monitoring