SUMMARY

• Around 8 years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, and Application Design.
• Highly proficient in working with Users and Stakeholders to elicit, analyse, communicate and validate requirements using JAD, JAR, and Brainstorming sessions.
• Solid knowledge and experience of Business Process Engineering/Re - engineering (BPR).
• Expertise in using various tools like MS Visio for Functional Flow Charts, Business Process Diagrams.
• Comprehensive understanding of the Organizational Framework that help to map the AS-IS and TO-BE model using the GAP Analysis, and plan effective approach to build/buy solutions to the business problems/needs/opportunities.
• Skilled in Object Oriented Analysis and Design with experience in creating Use Cases, Class Diagrams, Activity Diagrams, Object Diagrams, State Diagrams, Sequence Diagrams, Unified Modelling Language (UML) using MS Visio.
• Experienced with various domains such as Banking/Finance.
• Experienced in gathering user requirements, analysing and preparing Project Deliverables such as Project Charter, Business Requirement Document (BRD) and Functional Requirement Document (FRD) and proposed changes for process improvement using Rational Requisite Pro.
• Demonstrated ability to work actively in different phases of Software Development Life Cycle (SDLC) using Waterfall & Agile.
• Proficient in transforming Business Requirements into Functional Specifications, focusing on workflow analysis and design, business process reengineering, user interface design, portal design, and process flow modelling.
• Expertise in Client Relationship Handling, Project and Release Management, Configuration and Change Management, Defect Tracking and Control.
• Solid experience in defect reporting using Test Director, Quality Center and JIRA.
• Excellent skills in Process Flows and Swim Lane Diagrams.
• Proficiency in writing SQL Queries to extract data from databases.
• Sound knowledge in conflict management and configuration management.
• Proficient in broad range of technologies including business process tools such as MS Word, MS Excel, MS Access, MS PowerPoint, MS Visio.
• Enjoys analytical work, interaction with clients and is committed to delivering high quality and timely results.
• Excellent Interpersonal skills and a good team player
• Assisted in closing gaps and TARs for associated Stories in each individual Sprint.
• Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application.
• Assisted in the development of Project Impact and Process Control Plan documents.
• Assisted in testing associated Sprint Stories for Acceptance Signoff, using Archer RSA (Configuration Management System).
• Sound knowledge in Rally tool to create & document user stories.
• A result oriented professional with experience in diversified business sectors including Retail/Banking/Financial. O Good understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle(STLC), Bug Life Cycle (BLC).
• Experience in Business Process Redesign, defining vision documents, interacting with stakeholders, understanding user requirements and articulating into User Requirements Specifications (Use Cases).
• Experienced in conducting Joint Application Development (JAD) sessions, project meetings, reviews, walkthroughs, and customer interviews.
• Significant experience in conducting User Acceptance Testing (UAT).
• Experienced in Software testing life cycles, like developing Test plan and Test cases from functional and business requirements and writing and executing system and UAT test
• Knowledge of Bug reporting using HP Quality Canter /ALM (Application Life Cycle management)
• Ability to manage multiple tasks while meeting deadlines.
• Expertise in writing Business Requirements Document (BRD), Functional Requirements Documents (FRD), Non-Functional Specification Document, System Design Document, Use Cases, Screen Mockups, and manuals.
• Strong Knowledge of Waterfall and Iterative Software Development Life Cycle (SDLC) methodologies such as Rational Unified Process (RUP) and Agile.
• Expertise in feasibility requirements analysis, design, construction, testing, implementation of UML Methodology.
• Skilled in Gap Analysis using AS-IS and TO-BE business process, SWOT analysis and cost/benefit analysis.
• Experienced in developing Test Plans, Test Cases, Scenarios and Strategies as per business requirements to match the functional requirements and UML diagrams.
• Experienced in writing SQL queries to extract data from various databases for data analysis and generating reports as per the formal specified Subject Matter Experts (SME's).
• Extensive knowledge of defect tracking tools such as Quality Center Jira, Bugzilla to report bugs.

PROFESSIONAL EXPERIENCE

Confidential, NJ

Business Analyst

Responsibilities:

• Created technical debt backlog, collated and tracked defects, and communicated defects to the development team.
• Conducted PCI-DSS Business and IT Security Gap Analysis, by suggesting PCI credit card processing gap remediation.
• Led Value Stream mapping sessions enhancing capacity and data protection provisioning, diminishing the sum of time to benefit, and convey on quality data lined up with Information Risk Management practices.
• Gathered requirements and translated them into Business requirement Specifications (BRS) and Functional Requirement specifications (FRS) documents.
• Conducted meetings/interviews and facilitated JAD sessions with Stakeholders to collect business requirements.
• Analyzed requirements, coordinated with business owner, Ul team and Development team to make sure that the requirements are gathered and understood completely.
• Maintained and verified the Requirements Traceability Matrix.
• Interacted with the SME's to clarify queries or issues regarding the product.
• Participated in the analysis of user interface design efforts; participated in design sessions, documented and validated recommendations.
• Developed Use Cases, Workflows, and Screen Mockups using Microsoft Visio.
• Directed high-level requirements gathering sessions with Business Owners, Users, Departmental Heads, SMEs and end customers for elicitations by means of JAD sessions, Interviews, Surveys, Focused Groups, and Brainstorming Sessions.
• Produced business cases, functional specifications, data validation mapping, SRS, BRD, FSD, non-functional specifications, use cases, RTM, mockup Screens and user stories for web and mobile application changes and enhancements.
• Facilitated Scrum of Scrum for offshore teams and assisted RTE in facilitating PI Planning meetings, PI demos and PI Retrospectives.
• Experienced in Enterprise Business Analysis, Process Workflows, Change Management, Requirements Management, Software Usability, Information Architecture, Risk Management and maintaining SLAs.
• Conducted Use Case reviews and Gap-Analysis, aiding the process of risk identification and mitigation early in the project.
• Communicated with project manager and development team on regular basis during different phases of product life cycle.
• Compared the test results with the given functional specifications and documented all the deviations from the expected results.
• Used Quality Center for defect tracking and reporting.
• Identified software defects and interfaced with developers to resolve them and provided support to the Test team.
• Created Test Scenarios for User Acceptance Testing (UAT).
• Follow-up with end users after the application transition. Acted as a point of contact for any issues or clarifications.
• Managed KYC progress by reviewing client's KYC information to correlate with documented search results while analysing cases for effective dispositions.
• Responsible for ensuring smooth delivery of regular executive business AML/KYC presentations/reports and the final outputs for ad-hoc projects KYC enhancements to the on boarding process in conjunction with the understanding and supporting the frontline user and customer experience.
• Implementation of risk rating module to support AML risk.
• Prepared GAP analysis and Risk analysis via Document Analysis and Interface Analysis to understand the new business model and additional functionalities to be incorporated in agreement with the online processing compliances.
• Created Use-Case diagrams, Activity, Sequence diagrams, Data Flow Diagrams, ER Diagrams using Bizagi Modeller.
• Led ETL workshops to comprehend requirements for Data Warehouse Design (Extraction, Transform and Load) activities on the databases and worked closely with the Product Owner for master data management.
• Coordinated between Business and Marketing teams to document specifications for Primary or Down-sell Credit card products offered for different market segments.
• Analysed and monitored credit card application and reported possible risks to the management and ensured compliance.
• Worked with integration services for exchanging and assessing data from disparate sources like Excel, CSV, flat files, and Text Format Data and integrating them into data marts. Implemented SQL queries to perform basic CRUD operations.
• Integrated the various OLTP to the OLAP by using Informatica as an ETL tool.
• Created a mapping artefact that maps every one of the fields in the HTML pages to XML labels, which are then mapped with the tables and section names in the database and associated with performing customer side approval on the new framework.
• Conducted manual testing, Smoke testing, Black Box testing, Regression testing and User Acceptance Testing (UAT) in conveying testing standards and created test cases, test scenarios and test plans using HP QC ALM.
• Experienced in LIBOR concepts in syndicate lending and good understanding of spreads in different market conditions.

Confidential, Stamford, CT

Business Analyst

Responsibilities:

• Great effort in regression testing the information or data using SQL skills, data governance and carrying data stewardship skills creating data dictionaries.
• Assisted the execution of CCAR stress testing framework including gathering requirements of multiple stress scenarios and defining data elements required by stress tests.
• Involved in all the phases of software development life cycle (SDLC).
• Analyzed documented, and managed all the project requirements and changes to the requirements throughout the software development lifecycle using requisite pro.
• Work closely with business owners and stakeholders to outline business requirements.
• Wrote functional requirements and coordinated with the development team, project manager and product manager.
• Managed multiple teams, conducted daily status meetings, and provided status reports to the managers.
• Interacted with the stakeholders to gather user requirements and their expectations from the system
• Reviewed and documented the requirements in Business Requirements Document (BRD), Functional Requirements Documents (FRD), and Frequently Asked Questions (FAQ) and conducted JAD Session.
• Defined Project Scope and worked with the development team to create User Stories as per requirements.
• Participated in User Acceptance Testing (UAT) and Quality Assurance.
• Conducted User Acceptance Testing (UAT) to ensure all the business requirements have been fulfilled by the application.
• Involved in development phase meetings for Business Analysis and Requirements Gathering.
• Managed user stories and conducted Scrum Ceremonies throughout the product development life cycle.
• Played active role in file transferring and file processing from mortgage to banking Division.
• Ensured that the modifications suggested by the users were incorporated into the Application.
• Facilitated Joint Application Development (JAD) requirements gathering sessions.
• Performed GAP analysis and SWOT Analysis.
• Conducted and participated in status meetings to collect data from business users.
• Performed gap analysis between "AS-IS" model of the legacy system and the "To-BE" model to identify the gaps, logged issues relating to the identified gaps and worked with the SME to get clarifications.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed.
• Created process flows and use case diagrams using Microsoft Visio.
• Implemented business modeling using Microsoft Visio to develop mock up screens for the applications.
• Developed UML use case model for the application and prepared the detailed workflow diagram based on the proposed enhancement for the system.
• Tested the GUI functionality of the application.
• Performed a wide range of quality tests to ensure that software has met specified standards and end user requirements.
• Interacted with the development team for the regular updates of the project.
• Amended project meetings release meetings, and QA status meetings.

Confidential

Business Systems Analyst

Responsibilities:

• Completed risk assessments for High-Risk Clients, Trusts, Limited Liability Companies, Private Corporations, Partnerships, and Foundations/Charities while working with the Global Financial Crimes Compliance unit in mitigating or escalating client-associated risk.
• Investigated defects and interacted with developers to resolve issues.
• Reported and tracked defects in Bugzilla.
• With a successfully transitions projects to business-as-usual status.
• Provided research and analytical recommendations to facilitate the creation of Business Requirement Documents.
• Identify problems or needs, and develop solutions or systems with some precedent.
• Performed operational and compliance audits including risk assessment to assess adequate and effective internal controls, including compliance with SOX 404, BSA/OFAC regulations, BASEL I & II Rules.
• Performed comprehensive due diligence on newly on-boarded and existing client's utilizing database exploration, in depth online research and identity-verification software for financial crimes activities screening purposes on an initial and periodic basis.
• Explicate legal documents of client entities such as operating agreements, formation documents, and articles of in corporation, state business registrations and trust agreements of Limited Liability Corporations, Limited Partnerships, Foundations, Associations, Corporations and Trusts for compliance.
• Experienced in CCAR Regulatory Reporting and CCAR Stress Testing for Banking Balance Sheet Asset management.
• Coordinate with Risk Officer, Compliance Officers, their teams and Line of Business (LOB) General or Regulatory Counsel on cross-LOB issues.
• Prepared and analysed AS-IS and TO-BE in the existing architecture and performed Gap Analysis. Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Perform Customer Due Diligence, KYC, Risk Rating, investment screening and selection, for the private client group, as per bank's Compliance and AML guidelines
• Understood Fixed Income, Bonds and Bond Trading Cycle, Equities and Equity Trade Cycle, Derivatives (Options and Futures), Portfolio Management, Wealth Management, and Sales and Marketing.
• Involved in requirements gathering and preparing the business requirements and system requirements documents.
• Interacted with users to understand Business logic and User requirements.
• Evaluated information gathered through surveys, workshops, task analysis, and business process description. Managed system requirements and requirements traceability matrix (RTM), and scenarios using Requisite pro.
• Used Rational Rose to carry out business modeling, use case diagrams, and activity diagrams.
• Actively participated in enhancement meetings focused on making the website more intuitive and interesting.
• Analyzed customer issues and reported all issues to the project manager.
• Written test scripts and perform User Acceptance Testing (UAT).

Confidential

Business Analyst

Responsibilities:

• Conducted User Acceptance Testing (UAT) to ensure all the business requirements have been fulfilled by the application.
• Involved in development phase meetings for Business Analysis and Requirements Gathering.
• Great effort in regression testing the information or data using SQL skills, data governance and carrying data stewardship skills creating data dictionaries.
• Assisted the execution of CCAR stress testing framework including gathering requirements of multiple stress scenarios and defining data elements required by stress tests.
• Supported CCAR and BASEL data acquisition teams to validate and reconcile data coming from various systems.
• Involved in eliciting the requirements using interviews, document analysis, requirements workshops, and business process descriptions.
• Proactively communicated and collaborated with external and internal customers to analyse information needs and functional requirements and delivered business requirement documents, and use cases.
• Created process workflows and prepared screen mock-up and interface designs.
• Successfully engaged in multiple initiatives simultaneously.
• Acted as a liaison between business team, technology team and also support unit.
• Assisted QA team in writing Test Plan and Test Cases.
• Creating data flow diagrams and data mapping for various processes in the project life cycle.
• Implemented functional and technical designs of reporting systems by working in conjunction with the ETL, Support, BI Reporting and Business teams to ensure alignment with current and future business and IT strategies and opportunities.
• Integrated data from disparate systems to give holistic reporting across Global information solution centre.
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Enhanced the existing online banking application by improving its GUI, making it more users friendly.
• Involved in the business analysis of data for the test cases and scenarios.
• Interacted with the stakeholders to gather user requirements and their expectations from the system
• Reviewed and documented the requirements in Business Requirements Document (BRD), Functional Requirements Documents (FRD), and Frequently Asked Questions (FAQ) and conducted JAD Session.
• Defined Project Scope and worked with the development team to create User Stories as per requirements.
• Participated in User Acceptance Testing (UAT) and Quality Assurance.
• Involved in creating the excel sheets with all the data to be used in manual test cases.
• Performed different kinds of testing such as functional testing, regression testing, system testing and user acceptance testing.
• Investigated software bugs and interacted with developers to resolve technical issues.
• Organized and participated in weekly meetings and review workshops.
• Performed GAP analysis and SWOT Analysis.