TECHNICAL SKILLS

• HTML/CSS
• SAAS
• Bootstrap
• JavaScript

PROFESSIONAL EXPERIENCE

Confidential, Coconut Creek, FL

Business Analyst

Responsibilities:

• Serving Small Businesses with web design and Shopify store maintenance
• Marketing consulting, clarify business objectives, identifying target market and most appropriate marketing strategy, identify opportunities for streamlining and automation

Environment: Shopify, Canva, Social Media (IG, FB)

Confidential, Boca Raton, FL

Business Analyst

Responsibilities:

• Rapid familiarization with in house HR systems for various functions around employee performance
• Responsible for writing functional and technical requirements, as well as use stories for a Waterfall/Agile hybrid Environment (Not all teams had migrated to Agile at that point)
• Conducts discovery sessions with various business and IT groups within the organization during massive changes of procedures
• Participates in Vendor meetings to assist the organization with feature evaluation and making sure key functionality will not be affected.
• Advocates for the organization’s benefit
• Responsible for writing test cases and test scripts according to specific and stringent requirements set by the organization
• Collaborates efficiently with teams of developers, architects, testers, users.
• Reports progress, challenges and recommendations to Project Managers and stakeholders
• Designs and runs SQL queries for data analysis and test cases
• Environment: MS Office suite including MS Visio, MS Access.
• Waterfall as well as Agile - SCRUM.

Environment: MS Office Suite, TFS, In house systems, vendor systems.

Confidential, Boca Raton, FL

Business Analyst

Responsibilities:

• Data Analys and documentation to assist in transitioning Mexico Office duties to the US for over 25 applications.
• Conducts personnel interviews in Spanish and English to gather data to validate needed access and adherence to audit requirements, rapidly builds report with various teams.
• Documents and map user access, coordinates and assists with access tests for smooth and successful transition

Environment: MS Office suite, multiple In-house applications.

Confidential, Coconut Creek, FL

Product Owner/Business Analyst

Responsibilities:

• Under the direction of the Operations Management, work to define and maintain the product’s roadmap
• Manages the product backlog, prioritizing based on changing requirements
• Product is an in-house centralized software with integration with several vendor solutions, each with its own API definition.
• Works to define requirements to map out and transform data for seamless integration of inbound and outbound data streams.
• Creates and manages test scripts including data samples to be used during testing and UAT
• Participates and advises on database design, UI/UX design, performance, and security for web applications
• Assists SCRUM master by removing obstacles, assures information flow and surfaces new requirements for each sprint.
• Records and tracks agile boards, roadmaps, reports, sprint reviews, and defects on TFS
• Versatile technical Business Analyst with excellent analytical, writing, and editing skills.
• Experienced working with a broad range of software and hardware systems.

Environment: Agile-SCRUM. MS Office, TFS (Team Foundation Server), MS SharePoint, MS Visio, Asana.

Confidential, Weston, FL

Technical Writer

Responsibilities:

• Assisted with the creation, training and distribution of SharePoint sites for the department’s projects.

Environment: MS Office, IBM BlueWorks (Process Modeling tool), MS SharePoint

Confidential, Fort Lauderdale, FL

Business Analyst

Responsibilities:

• Assisting small business owners with Technology solutions for business growth
• Marketing consulting, clarify business objectives, identifying target market and most appropriate marketing strategy, identify opportunities for streamlining and automation
• Assisted A Marc In Design, a local floral shop increase summer revenue by 60% and the highest in the last 5 years Approach: Web design, Facebook and LinkedIn Engagement, as well as an advanced profile at the Wedding Wire, a prime portal to market to Brides, and Developed CRM process, including sales copyright for responses and follow ups.

Environment: WordPress, HTML/CSS, JavaScript.

Confidential, Miami, FL

Sr. Business Analyst

Responsibilities:

• Responsible for business requirements ( MD050, BRD ) which were easy to read and effective in depicting the needed functionality.
• Use of visuals such a mock screens and Visio Charts to make the document legible by the business and workable by the Development teams.
• Breaks down concepts into user stories
• Writes Use Cases and prepare sessions for walk through
• Lead cross-functional teams to analyze and describe the operational impact and opportunities for technology changes.
• Effectively Identify conflicting requirements and propelled acceptance of enterprise level priorities.
• Manage expectation and keep all levels of the business accountable for delivery, approvals and decisions made which impact the project directly or indirectly
• Early and effective identification of risks accompanied with recommended mitigation measures and submitted to the PM
• Jointly works with QA and Development teams to ensure the project stays on track and every member of the team has the needed resources.
• Writes test cases and assist with defect tracking and resolution while staying within scope
• Closely works with assigned Project Manager joining efforts to make the project successful according to both IT and the business measures of success
• Versatile technical writer with excellent analytical, writing, and editing skills.
• Experienced working with a broad range of software and hardware systems.
• Conducts UAT sessions and user training. Prepares training materials such as user guides and at-a-glance docs.
• Provides the necessary leadership for project success.
• Builds strong relationships with all levels of business, both tactical and strategic,
• Builds strong collaborative relationships with the IT personal including Developers, QA personnel, trainers and Project Managers

Environment: ERP, integration, web services, web portals, cloud computing. Heat, Jira, Crystal reports, SQL, Microsoft Excel, Project, PowerPoint and Visio, Oracle 11i.