Sr. Business Analyst Resume Profile, TN - Hire IT People

Business Analyst experience in the healthcare industry

Skills Summary:

Extensive experience in healthcare system implementations
Demonstrated ability to communicate well with customers and all levels of the organization
Contribution of Medicaid system knowledge to advise internal team as well as external customers
Above average ability to apply technical skills to meet business goals
Excellent skills in MS Access, Excel, Visio, Word, SQL, Golden, Silk Central Test Manager, Silk Central Issue Manager
Self starter that requires limited guidance

Professional Experience:

Confidential

Business Support Analyst

Develop business requirements for print vendor project. Includes new requirements and updates to existing functionality.
Provide technical and business support to member enrollment team
Create test cases and test change requests for HealthSpring Enrollment system
Monitor and troubleshoot issues with inbound and outbound files to/from print vendor
Primary business liaison to print vendor
Create and publish periodic reports, as well as any necessary ad hoc reports

Confidential

Database Management

Sr. Business Analyst

Gathered and documented requirements for new product designed to improve provider enrollment process and centralize all HCA provider data
Provided guidance and recommendations to all members of the team for improvements to product
Provided input regarding project schedule and updated project plan
Collaborated with HCA corporate team including facilitating requirement efforts to ensure successful and quality delivery of functional requirements
Assisted HCA corporate team with completion of testing new product and analysis of business requirements

Confidential

Sr. System Consulting Analyst

Team Lead for Security, Letter Generation and Global requirements for Medicaid claims processing system. This is an 80 million dollar Java/Oracle based web portal system.
Provided guidance and recommendations to all members of the team for improvements to product
Testing Lead for Provider functional area. Developed testing plan, standard for test scripts, wrote and approved test scripts
Create, edit and execute SQL statements utilizing Golden to create test data and validate test results
Coordinated with User Interface team to develop HTML prototypes
Back-up functional lead for Provider, Security, Letter Generation and Global requirements
Collaborated with offshore team in India including facilitating requirement efforts to ensure successful and quality delivery of functional requirements
Updated and approved use cases written by offshore team

Business Analyst

Lead trainer for Medicaid pharmacy on-line processing system implementations including training for internal and external clients for the state of Massachusetts
Prepared 90 of training materials for PDCSx2 Prescription Drug Card System Phase 1 and 50 of training materials for Phase 2
Collaborated with internal and external customer to identify business requirements
Analyzed business requirements and provided recommendations for improvements
Organized processes for massive testing efforts including developing and maintaining databases for defect tracking
Wrote and executed system test plans to test business and functional processes
Supported post-implementation including on-site support and resolving pharmacy and software vendor issues by telephone
Assisted team members with gaining a better overall knowledge of the system
Wrote portion of proposal to acquire turnover of Medicaid MMIS