Summary

• Senior Business Analyst with over 10 years of diverse IT experience in Project management, Business and Systems Analysis and the application of Agile Scrum and SAFE Methodology. Leading application development and data warehousing initiatives in the Retail, Manufacturing, Pharmaceuticals, Healthcare, Finance, Start-Ups, Non-Profit and Engineering. Motivated quick-learner, detail oriented team player with excellent communication, analytical and interpersonal skills and an ability to effectively interact with the stockholders, development team as well as the onshore and/or offshore Business counterparts.
• Ability to work with functional teams in an Agile/SCRUM and SAFE environment.
• Experience in all the phases of Software Development Life Cycle SDLC , business process modeling, requirements gathering, As-Is To-Be Analysis, Fit-Gap Analysis and feasibility studies.
• Extensive experience in authoring Business Requirement Documents BRD by gathering business system requirements, defining Business Processes, GAP Analysis, SWOT Analysis, Test Case preparation, system testing, User Acceptance Testing UAT and Integration Testing.
• Expertise in requirements gathering through direct user interviews, workshops, secondary market research and databases.
• Exceptional documentation skills for writing, user stories, acceptance criteria, use cases and functional requirement documents as well as for creating Use Case diagrams, Activity diagrams, Sequence diagrams, State diagrams based on UML Methodology and business process flow diagrams using MS Visio creating wireframes and screen mock ups.
• Well versed in conducting effective and productive joint application development JAD , and joint requirement planning JRP sessions with SMEs, System Architects, and Software Developers and QA teams through project meetings.
• Strong visual modeling, business process modeling skills using Rational Unified Process RUP , Proficient in utilizing Enterprise Architect, Rational Rose, Requisite Pro, MS Visio for data mapping process flows.
• Effective in executing multiple tasks and assignments ahead of schedule
• Skilled in collaborating with executives, clients, colleagues and technical resources with diverse background.
• Proven ability as a team player and to work independently with excellent communication and people skills and presentation skills.

Business Skills

• Application of SDLC, Scrum and SAFE Agile Methodology.
• Adept at creating presentations using PowerPoint, Excel and Wireframes.
• Effectual facilitator for JAD sessions and business/technology interactions.
• Skilled in gap analysis and impact analysis.
• Familiar with Retail, Financial, Manufacturing, Healthcare, Marketing and Insurance Business Domains.
• Experience in mapping data elements for information exchange between systems.

Professional Experience

Confidential

Senior Business Analyst Agile/Proxy Product Owner

• operates as the largest chain of houseware goods specialty stores in the United States, Canada and Mexico. As a member of the part of the Omni Channel development team the focus was on:
• Re-writing the old JDA/OMS Order Management System into a new Java Web Application. The web application leveraged the merge and support of the OM Order Management process across multi concepts BedBath, BuyBuyBaby, Harmon and Christmas Tree Shop with the combination of remarkable rich functionality and unmatched flexibility improving and streamlining the user experience. Integrating the OM with the business analytics provided insight into current store product inventory, product status and sales history as well as vendor estimated lead days. Revamping the application increases the in store order efficiency, reduces time and cost and accelerates the order entry and delivery.
• Re-writing all the mobile in store mobile RF guns applications that support the OM process and Inventory tracking.
• Converting the Gift Registry web app to EXTJX 4.0 across all US BedbBath and BuyBuyBaby concepts and preparing the environments and application to be deployed to MEX Bed Bath concepts.
• IBM Rational JAZZ Team Concert products and tools are uses to support the application of the Scrum and SAFE Agile Methodologies in developing and managing the application development process.

Responsibilities:

role: Worked closely with key stakeholders throughout the organization.

• Communicated the vision of the product to the development team through user stories.
• Represented the customer's interests through requirements and prioritization of scope.
• Developed and managed the features of the product.
• Created, Managed and Prioritized the Product Backlog.
• Conducted Product Backlog grooming sessions.
• Attended Daily Scrum meetings.
• Elaborated the user stories with the development and QA.
• Responsible for ensuring user stories have meet the acceptance criteria.
• Actively assisted in the acceptance and validation of the stories by testing the delivered stories.
• Collected and managed all artifacts.
• Created screen mockups, Process flow diagrams and ER Entity Relationship diagrams.

• Analyzed and collected business requirements identified system interfaces and created the requirements specification document.
• Conducted peer reviews of work items produced at various stages of the project.
• Worked with the data and technical architects to translate business requirements into technical specifications.
• Provide the data warehouse team with information to support the analysis of the data requirements for reporting.
• Communicate with various teams and stakeholders, escalate technical and managerial issues at the right time and resolved conflicts.
• Follow established documentation and project execution procedures.
• Provide level of support as needed.

Environment: Microsoft Windows, Rational Team Concert, Rational Requirements Composer , Rational Quality Manager, Java/J2EE, AS400, Eclipse, Web services, Snagit, Wireframes, IRise, Balsamiq.

Confidential

PM/Lead Business Intelligence and Data Analyst - Consultant

The project scope was to implement and deploy a Data Warehouse/Business Intelligence solution supported by Infor10 Epiphany. The solution was to optimize and increase the effectiveness of the Sales and Marketing operations by bridging interactions between multiple business units and channels across all ASCO European and Asian operation units. The goal of the project was to eliminate the effort that comes with trying to manually consolidate, manipulate, analyze, and create reports on existing data across all European and Asian operating units. Establish a consolidated view of all Sales data across all European and Asia. Provide an in-depth analysis, management and reporting of specific product data based on cost, derived profits, pricing and new product/market analysis. Improve collaboration and reporting capabilities across all European and Asian locations. Enhance visualization of business /sales information and insight.

Responsibilities:

• Lead the efforts of the client architecture team in defining the Business Intelligence / Data Warehouse end-to-end architecture.
• Developed project plans and managed project schedules.
• Performed effort estimation for various Data Warehouse activities.
• Conducted peer reviews of work items produced at various stages of the project.
• Conducted and coordinated project status meetings.
• Lead and participate in gathering business requirements, analysis of source systems, define underlying data sources and transformation requirements.
• Worked with the data architects to translate business requirements into technical specifications Assisted in the design of the data models, and development of the Metadata for Data Warehouse and Analytical Reporting.
• Investigative and resolved data issues across platforms and applications, including discrepancies of definition, format and function.
• Oversee migration to production Coordinates training and implementation activities.
• Provided user support during pilot and initial part of rollout.
• Drive the effort of process improvement to optimize data integration and ensure data quality and normalization across source systems.
• Communicate with various teams and stakeholders, escalate technical and managerial issues at the right time and resolved conflicts.

Environment: Microsoft Windows, Java/J2EE, SQL, PL/SQL, Oracle, XML, Web services

Confidential

Lead Business Analyst - Consultant

A division of Emerson, ASCO is one of the World's Leading Manufacturer of Solenoid Valves. The scope of the project was to provide the Engineering department with an application that was to be used as a Central Product Information Repository. Keeping all engineering products information together the application was giving the engineers the flexibility to manage the complex and often unique relationships within the data for a given product. Tracking of product requirements was a challenging task for the engineering group as they had to search for product data across multiple systems. Not only did product engineers wanted to ensure that their product requirements tracked correctly but also they wanted to ensure that those features solve the problem that engineers originally had, with nothing gets lost in translation. The application has built-in product requirements traceability and leverages an extremely easy and powerful data model not only can product managers/engineers can see what parts and components are associated with specific products but help them easily make enhancements to new products

Responsibilities:

• Analyzed and collected business requirements identified system interfaces and created the requirements specification document.
• Involved in all phases of software development life cycle in RUP framework.
• Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence Diagrams. Hence developed and documented conceptual design of Application in System Specification Document.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.
• Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.
• Provided documentation such as requirements management plans, functional requirements, test plans and test cases.
• Incorporated the best practice methodologies as advocated by the Rational Unified Process.
• Designed and analyzed Business Process Model, Use Case model and test procedures based on RUP methodology.
• Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners stake holders and document analysis, represented them in requirements traceability matrix RTM using Requisite Pro. Performed user interviews, JAD sessions.
• Wrote user requirements specification URS and Functional requirements specification FRS Documents as per the Business requirements and process flow.
• Designed and developed project templates based on SDLC Methodology
• Developed UML Use Cases for the application using Rational Rose and prepared the detailed Work flow diagram based on the proposed enhancement for the system.
• Developed modules in the HR department for educating and training the user about the new system.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis.

Environment: RUP, Rational Requisite Pro, Rational XDE, Rational Rose, MS Visio, Test Director

Confidential

Business Analyst - Consultant

Ameriquest is a mortgage company with over 250 branch offices serving 46 states. ASAP is Ameriquest's new loan origination system. It gathers the key elements of the loan origination process lead management, application processing, underwriting, closing and funding into a single system, which will replace the current systems, SNAP and Empower. The system allows for both purchase and refinance loans, automating stipulation creation, processing and closure.

Responsibilities:

• Conducted sessions for understanding business expectations and for gathering requirements from various SMEs Subject Matter Experts
• Created functional requirement specifications FRS for Loan Management, Appraisal and Pricing modules
• Facilitated and participated in joint application development JAD sessions for communicating and managing expectations with the business users, senior management and end users
• Analyzed business requirement documents and developed use cases, use case diagrams, activity diagrams, state chart diagrams
• Transformed underwriting guidelines into pricing rules
• Performed impact analysis on vendor management system due to changes in loan manager module
• Aided JAD session follow-ups for project plan updates and gained consensus for User Acceptance Testing requirements
• Worked with the Quality Assurance Team to test different releases and to develop test plans and test cases
• Worked with UAT team to validate the developed application meets the business requirements
• Conducted training sessions for the end users and documented various training manuals
• Production support - to end users as well as development team during initial system deployment
• Analysis and resolution of end-user queries and bug reports

Environment: Java/J2EE, SQL, PL/SQL, Oracle, XML, Webservices, Enterprise Architect, Rational Requisite Pro, QuickTestPro QTP , UML, MS Visio, Rational Unified Process RUP , MS Project, MS Office-PowerPoint and Excel, Weblogic 8.1

Confidential

Business Analyst - Consultant

Active Health is an information-driven care management company that enables doctors and patients to work together to make better clinical decisions. The Clinical review System Project deals with the Patient Cases reviewed by Doctors, Nurses and Panelists there by providing the feedback with the Patient cases for various Health Insurance Companies.

Responsibilities:

• Created use case models and UML diagrams to reflect use case narratives
• Acted as liaison between Information Systems group and Business User group
• Conducted business requirements, functional and technical walk-through meetings
• Adherence to Rational Unified Process RUP to define the development life cycle
• Developed end-to-end staggered approach for a phased roll-out of the entire application in conjunction with the business desk
• High-level functional and gap analysis
• Made presentations to business users and other stakeholders outlining system changes and expected benefits.
• Assisted project manager in tasks related to project implementation
• Worked across all levels of management to track project requirements and ensure compliance in development effort.
• Reviewed and evaluated all enhancements before delivery and deployment to ensure its meeting the standard criteria
• Documented test plans and test cases and established testing guidelines and procedures for unit and integration testing
• Participated in the bug review meetings, Updated requirement document as per business user feedback and changes in functionality of the application.
• Randomly checked along with the QA team the main functionality of application.

Environment: Requisite Pro, MS Visio, VSS, LoadRunner, WinRunner, ORACLE, J2EE, Java, Windows NT

Confidential

Business Analyst - Consultant

Confidential was an application that managed the end-to-end clinical trial process featuring a dynamic screener module allowing versioning and screen reassessment, appointment scheduling, reminder call service, integrated faxing and advanced reporting. Telerx was using an old FoxPro based screener program that they customized and adapted for each individual clinical trial. Besides two months of custom programming before each trial the FoxPro application could not be adapted to meet the changing needs of the drug trials. With 100 operators constantly accessing the trial screeners, FoxPro was pushed beyond its performance capabilities, and as a work around they broke the application into several copies that greatly complicated reporting. The application was a new web based automated Clinical Trial Screening process that helped address the FoxPro shortcomings while providing a bigger scope of functionality, with add hock capabilities of creating and customizing trial screening questionnaire on a per drug basis with the added benefit of preselecting or eliminating candidates from trials based on prescreened health history as well as his/hers direct answer.

Responsibilities:

• Experience with Software development life cycle SDLC methodology, Framing out Business Transaction rules and related Documentation, creating Test Plans based on Functionality and Business rules.
• Conducted Surveys and Brainstorming sessions with SMEs for requirement gathering and prepared User Requirement Specifications document.
• Performed Gap Analysis of the As-Is and Should-Be process within the organization to analyze and fill the existing gaps in the business processes.
• Documented the Use Cases and Activity diagrams using MS Visio to understand the requirements and communicate them to the development team.
• Implemented an integrated RUP solution with complete line of traceability for all the artifacts of web development projects.

• Involved in the creation and maintenance of the Workflow plans and artifacts.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Worked with the UI team to create the User Interface screenshots to be presented to the Business.
• Examined, analyzed and modeled Test plans Test procedures based on RUP methodology.
• Performed Gap analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.
• Involved in walkthroughs and meetings with development team to discuss related issues.
• Used Rational Rose to visually determine the proper structure, key elements and optimal design for the database and to aid efficient creation of tables and storing procedures.
• Wrote clear, concise detailed system requirements specification SRS documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.
• Performed User Acceptance Testing UAT to test the functionality of the application.
• Coordinated with the development team in documenting End User Manual.

Environment: UML, Use Case Analysis, MS Visio, Rational Rose, MS Word, MS Power Point, MS Excel

Confidential

Business Analyst

Developed the proprietary sales tool used to enroll participants into the defined contribution retirement plans. A new personal asset diversification service designed to help people safely earn more on their investments for retirement. The application is an asset diversification program offering a high level of personal, one-on-one service to help evaluate and respond to each participating individual's concerns and needs in planning for retirement. The evaluation, or personal profile, is used to create a personal retirement investment portfolio that offers the potential for higher rewards than fixed income investments.

Responsibilities:

• Interacted with business users and department heads SMEs to generate and review business case, work closely with them on determining the scope of application, portfolio management and analysis
• Thoroughly documented the needs of the assigned customer group from the business and technical perspective
• Gathered requirements through integrated JAD sessions, workshops and number of brainstorming sessions with SMEs
• Created BRD and Requirements Traceability Matrix to clearly communicate needs of the solution to internal and external users
• Worked extensively on Enterprise Architect for business modeling, documenting and requirements management
• Created a vision document to explain user demographics, profiles, environments and requirements.
• Designed business models, technical design documents TDD , functional specification documents FDD that served to identify requirements communicate information between teams. Ensured that all non-trivial requirements were specified.
• I was responsible for authoring and maintaining Use case and Use case diagrams during analysis to capture the requirements
• I was responsible for executing test plan, writing various test scripts, prepared test cases, performed GUI Testing, functional integration Testing
• Conducted user acceptance tests UAT to ensure that requirements were reasonably met
• Supervised the fellow analysts in development of User Manuals
• Involved in software bug identification, and managed build processes for the Test Environment

Environment: Oracle, UML, Use Case Analysis, MS Visio, Rational Rose, MS Office, MS-Project

Confidential

Business Analyst

Confidential is the nation's largest mutual fund company and a leading provider of financial services. It is No. provider of 401-K retirement services. It provides clients the ability to manage their retirement portfolios online. The clients may log on and securely trade stocks, mutual funds, bonds, transfer funds and perform other account management tasks. Worked on the interface redesign for two projects:- enhancement of equity trading and portfolio display components.

Responsibilities:

• Developed and implemented modified RUP approach in interfacing and interviewing different stakeholders to gather and document requirements.
• Identified Use Cases and created Use Case, Activity, Sequence, collaboration diagrams and Wireframe using MS Visio
• Worked extensively with GUI team for designing the screens and assisted in developing screen shows, and prototyping of the user interface and usability testing.
• Acted as liaison between Information Systems group and Business User group.
• Conducted business requirements, functional and technical walk-through meetings. Defined user and system requirements for existing and proposed system during existing system integration and new system development initiatives.
• Developed test plans and performed testing of the various customer fields and tested the message behavior functionality. The messages are tracked in the system using proprietary tools.

Environment: Requisite Pro, UML, RUP, MS Project, MS Access, Visual Basic, BEA WebLogic,