Operational Business Analyst Resume Profile
SUMMARY
- An ITIL Certified Business Analyst/Business Systems analyst with over 6 years of progressive experience.
- Extensive experience in Requirement analysis, Business Modeling, and Use Case development using UML methodology
- Extensive experience in gathering system requirements, defining business processes, UML modeling, sequence diagram and activity diagram.
- Strong understanding of Software Development Life Cycle SDLC , including good knowledge of RUP methodology.
- Experience in developing project plans, identifying documents, and validating requirements and reengineering process.
- Experience in complete AGILE, RUP, SDLC, Client /server architecture providing a well balanced understanding of business relationships, business requirements, worked for financial and technical solutions and help the team at all levels until final product release.
- Experience in applying Rational Unified Process RUP methodology using Modeling and requirement documentation tools such as MS Office, MS VISIO, and MS Project.
- Conduct JAD Session and communicate with Stakeholders, Development team, SMEs, System Analyst, Business Analyst and Project Manager.
- Excellent analytical skills for understanding the business requirements, business rules, business process and detailed design of the application.
- Excellent skills in Business Analysis, requirement analysis, Business modeling and Use Case development using UML Methodology.
- Experience in using Rational RequisitePro.
- Develop excellent professional skills, by working independently and as a team member in designing, developing, and implementing innovative business process and system solutions using new approaches, technology and training for Banking, Insurance and Software applications.
- Experience in manual testing, recreating errors and provide support to programmers to correct defects in the system. Facilitated UAT with the stakeholders and the business users.
- Facilitate JAD sessions with business owners, IT team Users to drive out detailed business requirements, experienced in Systems Testing, Integration Testing, and Software Quality Standards, Training, Documentation and implementation in a business environment.
- Versatile team player with excellent communication and interpersonal skills. Exceptional ability to quickly master new concepts and technologies.
- Strong Knowledge of SQL.
- Extensive process analysis, data analysis and analytics, data mapping and data modeling skills to develop solutions to complex application, business and operational problems, and by performing business process re-engineering and process improvements where necessary.
TECHNICAL SKILLS
- Requirement Tracking: Rational Requisite-Pro, Rally, Test Director, HPQC, ALM.
- Operating Systems: MS Windows NT/98/2000/XP, UNIX
- Databases: MS Access, SQL, Teradata
- Office Tools: MS Word, Excel, MS Project, MS Outlook
- Methodologies: SDLC, RUP, UML, RAD, JAD and AGILE.
- UML Diagram Tools: Microsoft Visio/Rational Rose.
Confidential
Business/Data Analyst
Responsibilities:
- Partner with Product Owners, Data Architect, Developers, and other stakeholders to deliver business value.
- Ability to work cross-functionally with Product Managers, Project Managers and technical teams.
- Schedule and facilitate all aspects of the Scrum framework, including sprint planning sessions, backlog grooming, daily scrums, and product demos.
- Analyze business processes, data and business functional requirements to help determine scope, write user stories, help create developer stories, developer task, definition of done card, and create detailed specifications for project.
- Identify and communicate potential risks to the completion of the Sprint, including resources, costs, and external dependencies.
- Use Rally, an agile lifecycle management tool, to keep track of the sprints, user stories, developer stories, developer task, and task estimation.
- Create source to target mapping for each attributes with error and warning rules.
- Use BI Uploader tool to check and do initial validation of the data those are coming from landing to staging.
- Help data architect to create logical data model by providing business dimensional model.
- Use MS Visio to connect dimension and fact tables based on the Primary key and other attributes.
- Defining data standards and client-friendly data dictionary and process documentation.
- Providing training and mentorship to fellow employees.
- Collaborate with business partners to analyze and understand business problem/need
- Use Ataccama Tool to do data profiling of sample data files provided by the business to check if all the fields are populated with correct information according to the business rules.
- Conduct technical/non-technical presentations to the management and training workshop for the clients.
- Provide timely communication to engineering and business partners throughout the Sprint.
Environment: MS Word, MS Excel, MS Visio, MS Outlook, Rally, Ataccama, Teradata, ETL tool, BI uploader tool.
Confidential
Operational Business Analyst
Responsibilities:
- Gather the requirements and detailed business policies and modified the business requirement document.
- Document business process and developing functional requirements.
- Collaborate with the technology delivery team during requirements, wireframes, mockups phases by assisting in creating process maps.
- Interact and communicate effectively with a wide verity of technical, functional, and management staff.
- Research best practices and standards for fraud prevention, security, regulatory compliance, data quality, digital archiving, and records management.
- Responsible for developing the user oriented project deliverables like UAT Use Cases, Training Manuals, Job-aids, Training end-users.
- Responsible for smoke testing prior to User Acceptance testing.
- Responsible for coordinating User Acceptance Testing sessions, pilot User Work Group sessions.
- Use prototype to demonstrate and verify the behavior of the system.
- Define business use cases and activity diagram to represent different workflow and associations.
- Create business process workflow diagram Activity diagram in Visio.
- Monitor client expectations through client involvement and communication throughout the lifecycle of the project educate clients and stakeholders on the benefits and risks associated with the project.
- Create and manage change request process and analyze the impact of the change request on the application in regards to project plan, project scope and project schedule.
Environment: MS Word, MS Excel, MS Visio, MS Outlook,
Confidential
Sr. Business System Analyst
Responsibilities:
- Elicit demands from the stakeholders and analyze them for consistency, flexibility and completeness.
- Organize workshops with Subject Matter Experts to obtain domain level information.
- Use prototypes to demonstrate and verify the behavior of the system.
- Participate in weekly meetings with line of business LOB , Developers, Project Managers and Quality Analysts to review the projects infrastructure and discuss business requirements, test planning, resource utilization, and defect tracking.
- Convert Business Requirements to the Functional Specification.
- Perform feasibility, adaptable study and risk analysis to identify the business critical areas from user perspective
- Built PNC SharePoint website with the help of an intern.
- Conduct JAD Sessions with various stakeholders to develop the Architecture of the application so that the application meets the business requirements, discuss open issues and resolve them and discuss change requests.
- Perform Feasibility, Adaptability and Risk Analysis to identify the business critical and high-risk areas of the application.
- Gather requirements through interviews, meetings, and existing documentation.
- Set up meetings, conduct Walkthroughs, JAD sessions with Management, SMEs Subject Matter Experts , vendors, users and other stakeholders to flesh-out issues and to resolve open and pending issues and to develop specifications.
- Identify and refine scope - develop scope documents.
- Analyze and document current state workflow and develop future state using MS Visio.
- Create Use Case Diagrams, Activity Diagrams, Sequence Diagrams, flow diagrams in Visio.
- Analyze and develop system requirements for Use Cases.
- Build and maintain key relationships across the department.
- Conduct gap analysis between existing and future state systems.
- Create and manage project templates, use case project templates, requirement types and traceability relationships.
- Develop Requirements Traceability Matrix RTM to trace each software requirement to test case.
Environment: Windows XP, MS Word, MS Excel, MS Visio, SQL, SharePoint, ALM, Snagit, Java, Clarity.
Confidential
Business Analyst/Data Analyst
Responsibilities:
- As a business analyst I Worked closely with cross-functional teams and with distributed system groups, including PMO, to capture financial advisory business requirements for FX and Trade analysis SDLC .
- Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
- Submitted a Best Practices report based on surveys and evaluation of various components of the online banking applications available in the industry.
- Designed Activity Diagrams to chart out the various workflows that occur during customer transactions, and presented them to the SME.
- Designed trade flow diagrams for cash and securities movement between investor, bank, stock exchange and depository participant.
- Received and analyzed Brokerage statements from prime brokers step up brokers and determined the correct amount of fees, taxes and commissions based upon the market and quantity of shares.
- Gathered high level business requirements from the various product groups through one-on-one user interviews and JAD sessions.
- Conducted Gap Analysis to ensure all requirements of the current process are met by the proposed system. Prepared As-Is and To-be models.
- Authored the Business and Functional Requirements Document, and maintained traceability from challenges to high level and functional requirements.
- Assisted the Project Manager in conducting weekly status meetings and developing the Work Breakdown Schedule.
- Modeled the business and application using RUP methodology and UML.
- Conducted workflow analysis by crafting Activity diagrams, Use Case diagrams and according to UML methodology thus defining the Data Process Models.
- Analyzed the reporting process and suggested modifications to enhance current process.
- Performed User Acceptance Testing UAT to ensure standard and proper functionality implementation.
- Researched various components of online banking applications, read several papers and surveys, and prepared a 'Best practice report' and submitted to the project manager.
Environment: Windows xp, Rational Rose, MS Word, MS Excel, MS Visio, MS Project.
Confidential
Business Analyst
Responsibilities:
- Responsible for Gathering Requirements from the Quantitative Risk Analysts QRM Team and Portfolio Managers to produce Business and Functional Requirements for a Risk Management Application.
- Perform feasibility, adaptable study and risk analysis to identify the business critical areas from user perspective.
- Conducted Various Research work on Financial Risk Assessments and Various Risks Associated in calculating the worth of Investments in it.
- Conducted Requirement analysis and Design Walkthroughs with the designers, developers and management staff.
- Participated in Meetings with the management team and the Fixed Income and Derivatives team.
- Communicate Project Requirements, Business Issues, Solution and Made Recommendation.
- Participated in Primary and Secondary Research in the Identification of User's Specifications needs.
- Produced System Diagrams, Business Requirements, Report Specifications, Workflows and other documentation as required for Project Analysis, Planning and Design
- Prepared and Reviewed Business Requirement Documents and the Technical Specifications.
- Ensured that relevant UML diagrams and Tools Requisite Pro were used in all requirement documents e.g. User Requirements, Functional Specifications.
- Developed Process Model in MS Visio and detailed Business Policies.
- Prepare Use Case Models based on Business Requirement documentation gathered through interaction with users.
- Prepared Flow Diagrams, Sequential Diagrams in MS Visio.
- Conducted JAD/RAD Sessions for understanding the workflow.
- Involved in writing Test Plan in accordance with the business requirements.
- Created Technology Evaluation Matrices to provide best-fit solutions to customers.
- Assisted the development team during the second and third iteration using the RUP model.
- Managed critical paths with Project Tracking Reports for Senior Management.
- Increased process efficiencies and reduced development cycle time across department by spearheading the implementation RUP methodology.
- Dealt with all kinds of financial instruments such as Equities, Fixed Income, Derivatives, etc.
- Worked closely with the project Manager in planning, coordination and implementing methodology.
- Responsible for Documenting in each phase of RUP Methodology, in Risk Assessment, and in validation verification of the Testing process.
- Made Presentations for Senior Managements and Business End Users.
Environment: Rational Suite RUP, UML with Rational Rose, Rational Requisite pro , MS-Visio. MS Office Suite, Oracle.
Confidential
Business Analyst/QA Analyst
Responsibilities:
- Gathered the requirements and detailed business policies and modified the business requirement document
- Analyzed systems specifications, requirements and developed use cases accordingly
- Prepared a detailed business requirement document
- Defined and documented the business process flow and functional specifications of the system
- Assisted the customer in defining the high-level functional requirements and needs
- Involved in the data movement between systems, validated the business requirements
- Implemented numerous use cases based on test strategies
- Utilized RUP to create activity diagram, sequence diagrams and workflow process diagrams
- Prepared the business workflow using MS-Visio with input, output, pre and post conditions
- Analyzed team performance with the QA manager and implemented the changes if any with respect to raising the efficiency of the entire team
- Detected defects communicated to the developers using bug-reporting tools and tracked the defects
- Evaluated and implemented QA process improvements for ongoing testing
- Involved in maintaining the Test Matrix
- Participated in weekly meetings and walkthroughs
Environment: Windows XP, MS Word, MS Excel, SQL, MS SharePoint, Test Director and HP Quality Center, Rational Req Pro
