| TECHNICAL SKILLS - Operating System: Windows 2000/XP, IBM Mainframes , OS/390,Mid-Tier Platform on Mainframe Express MFE ,TSO/ISPF
- Database: VSAM,DB2
- Languages: Cobol, JCL, CICS ,Easytrive
- Version Control: Endevor
- Tools Worked: File Manager, Zeke , Endevor ,Dump Master, SAR,File Aid
- Product Used: Vantage and worked for Allstate
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| professional Experience Confidential Role: Sr. Business Analyst Role/Responsibility in Project: - Responsible for working with various business units to analyze and define requirements to develop the service/product that meets the strategic needs of the Business.
- Worked on various annuities projects like death benefit, client correspondence letters, Fund mergers, Surrender processing, riders
- Collaborate and define solutions for each project.
- Use SQL extensively for data analysis and data minning
- Document Functional Flow using Visio tool and preparing Use Cases.
- Document the Functional Requirement Document using Microsoft Word tool as per Insurance standards.
- Worked with the stakeholders in analyzing Business Requirements and preparing System requirement documents.
- Worked on re-engineering projects prepared system test plans, requirement documents and test cases.
- Helped clarifying acceptance criteria for developers and testers
- Developed training and support material using Microsoft office tools and shared with the team through SharePoint.
- Provided support/training to offshore team with their queries on Vantage application.
- Provided Initial data analysis, to the development team to resolve defects or production issues and recreate the issues.
- Built wireframes, Process flow diagrams, data maps, data dictionaries
- Involved in defining and scoping the project gathering business requirements and documenting them using Microsoft Word, PowerPoint Visio tool.
- Participate in daily status calls and coordinate between technical team and business users to provide quick solutions.
- Interact with business user and third-party vendors to discuss about the business requirements and defect resolution.
- Involved in individual and group review of business requirements with development, QA and support teams through PowerPoint presentations.
- Involved in developing and maintaining traceability matrix in Microsoft excel for weekly/monthly management review.
Environment Tools : Vantage-one, Mainframes, Ms-Excel, MS-Word, MS-PowerPoint, Visio, Google Docs, Vantage one, Sharepoint Confidential Role: Business Analyst Role/Responsibility in Project: - Key analyst as a member of the Agile SCRUM team directly interfacing with the business
- Worked with the stakeholders in analyzing Key Business Requirements and mapped them to Epics, Feature and Sub-features
- Worked on story grooming and building acceptance criteria for mobile applications
- Helped clarifying acceptance criteria for developers and testers
- Provided support to the SCRUM team during sprints
- Built wireframes, Process flow diagrams, data maps, data dictionaries
- Involved in defining and scoping the project gathering business requirements and documenting them
- Participate in daily stand-ups and coordinate between technical team and business users to provide quick solutions.
- Interact with business users, applications development teams and third-party vendors to discuss about the business requirements and defect resolution.
Environment Tools : Android apps, Rally, Ms-Excel, MS-Word, Visio, Google Docs, SalesForce.com Confidential Role: Business Analyst Project Description: Role/Responsibility in Project: Worked under the Financial Services - Preparing business documents and getting approval from the business managers.
- Involved in analysis, design and testing functional requirements.
- Preparing Functional requirement document, Traceability and test plan documents.
- Preparing use case diagrams, process flow diagrams and data flow diagrams.
- Gathered user and business requirements through open-ended discussions and conduction detailed interviews with business user's stakeholders and subject matter experts SME .
- Providing assistance post deployment sanity checks during Production Releases
- Monitoring daily jobs and verifying generated reports during batch.
- Involved in defining and scoping the project gathering business requirements and documenting them.
- Leading daily status calls and coordinating between technical team and business users to provide quick solutions.
- Interacting with business users, applications development teams and third-party vendors to discuss about the business requirements and defect resolution.
- Testing online CICS screens and backend tables or files data flow.
- Verifying and validating rejected and exception reports.
- Performing UAT testing QA.
- Creating, reviewing and approving business requirement documents, use cases, issue logs, project status documents, scope change documents, mapping specifications.
- Developed new Insurance fixed and variable annuity products
- Providing death claim benefits to the users of the John Hancock by developing the Vantage Software
- Worked on complex Enhancements to modify the software
- Provided Vantage Software training to the client JOHN HANCOCK.
- On-Site Project for three months Oct 2010-Jan 2011 at Boston. To solve client queries, to interact and build relations with the client, to get trainings on the client products.
Environment: IBM Mainframes, Cobol, JCL, VSAM, CICS, DB2, SQL |
| Confidential Role: Developer/Production Support Experience - Experience application contains Auto and Property lines premium, claim and reserve information for Allstate companies for the last 10 years. Data is used to analyze Allstate current product offerings and base projections for new offerings or rate increases. Also provides a Menu Driven ISPF Panel System for the user community to satisfy their ad-hoc reporting needs. The menu driven system allows user to select the data items they need to create summarized files. The primary functions of the Experience System are:
- Collect policy level historical premium and loss data passed from MAX and Closing to be store in Record Code Files
- Calculate Earnings, Excess Losses, Incurred Losses and other calculated variables.
- Create Reports and special files.
- Delivering data to Users via SAR, SAS files, EXCEL and paper.
- Providing a Menu Driven System for the users to select data from Record Code files.
Role/Responsibility in Project: - Worked on the analysis, design, coding phases.
- I hold the responsibility of doing the enhancements and providing support for the Experience system.
- Involved in the production support by submitting Auto and Property Collections through JRS.
- Understanding the client's requirement for the design, development and subsequently documenting
- Analyze the impact of adding the new Fields in already existing programs.
- Enhancing the existing system to add new business features to the Experience system as per client requirement.
- Create/Enhance the jobs by using the JCL and Procs.
. CIS Commercial Information System CIS is a Back End Application for the reporting and analysis of Commercial Data. It brings together Policy Master, Premium, and Claim data that include Inception to Date data going back as far as 1974. This application is part of the Month End Close and is critical to the delivery of Commercial Data for Commercial Clients. Primary Functions of CIS system are: - Data collection
- Report Generation
- File Transfer
Role/Responsibility in Project: - Involved in the production support team and giving support to the onsite team.
- Coded various SAS programs for the generation of reports.
- Create consolidated documents of program and job changes.
Environment: IBM Mainframes JCL,COBOL, DB2,Assembler Language,SAS |
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