Summary

Seasoned business analysis and project management professional with MBA. Internet and web technology project experience since 1995 first as a programmer/developer 5 years , and then over 10 years as a BA/PM, IT business analyst, senior IT business analyst, and senior business systemsanalyst. eCommerce Experience: Content Management Product Management / Product Catalog Store Locators / Google Maps / Geolocation Order Management Credit Card / Secure Payment Personally Identifiable Information PII Account Management User Authentication SSO MFA User Profiles / Personalization Business Analysis Skills: Business Case Definition Requirements Elicitation Management Functional Requirements Use Cases and User Stories Non-functional Requirements Specification User Interface Prototyping User Experience / User Centered Design Process Mapping / Modeling Functional Testing Other Role Skills: Team leadership skills leading and motivating team of business analysts and web designers Client facing skills proven in client facing roles across a number of different clients and organizational levels Presentation skills able to present confidently to senior levels Workshop Skills able to plan, organize and run large workshops Training Skills - able to train on a variety of technical and non-technical subjects Facilitation Skills able to facilitate large groups from different organizations / backgrounds / seniority Strong teamwork ethic with a proven ability to work collaboratively A focus on results and a flexible, 'can do' approach Specialties: Business analysis, project management, and business integration in eBusiness and eCommerce environments.

Experience

Senior Business Analyst

Confidential

Senior Business Systems Analyst - Mortgage

Confidential

Contract position through TTI working at Ditech Mortgage formerly Ally Financial/GMAC Mortgage . Marketing Data Mart Working with business and technical teams on mapping data from two Loan Origination systems. Defined business and system requirements for the marketing team in the form of a BRD, multiple system specification documents and a traceability matrix. Assisted the QA team with the development of test cases. Intranet Project Created multiple, detailed Power Point documents that were presented and distributed to senior management. Researched intranet best practices, provided vendor analysis, and created comps for the presentations

Senior Business Analyst - Health Insurance

Confidential

Contract BA/PM assignment through Magic Hat Consulting. Worked within a cross-functional businessteam involved in an enterprise-level migration project. Managed the team's MS Project-based project plan and SharePoint site. Created PowerPoint documents for senior management presentations. Developed project-level artifacts such as project charters. Assisted business analysts in gathering requirements from business units.

Senior Business Systems Analyst - Mortgage

Confidential

software solutions for Ally Financial's GMACmortgage.com site: Lead requirements gathering sessions and engaged the internal clients on a regular basis. Worked closely with the information architect and the UX team in order to verify that the wireframes and visual mockups reflected the business and system requirements. Combined visual mockups and use cases into Functional Requirements Specifications FRS documents that were then provided to developers prior to each sprint. Created technical artifacts such as web services data mapping documents.

Senior Business Analyst - eCommerce

Confidential

Senior IT business analyst specializing in launches of new partner e-commerce sites, and complex, high-profile projects.

Business Analyst - eCommerce

Confidential

IT Business Analyst designing and implementing business and systems solutions in a rapidly growing and evolving e-commerce business.

IT Consultant

Confidential

Provided clients with technical direction and guidance as well as managed IT consulting assignments for a variety of clients. A couple of assignments included: Innovation Philadelphia - Acted as the interim IT manager while assessing the IT manager role, interviewed candidates for the role, and presented four final candidates to upper management. Wrote RFP, proposals and other business level documents for a Marketing director. GlaxoSmithKline - Served as the technology liaison for a multinational group for a seven-month project. Gathered user requirements for a long-term database integration project. Managed Lotus Notes and MS Access databases, an intranet, and an extranet.

Business Integration Project Manager - eCommerce

Confidential

Project manager responsible for the acquisition, integration and management of major seller accounts for the Half.com site.

Group Leader, Instructional Design/Web Development Group

Confidential

Managed the development and implementation of web-based applications for internal and external groups using prototyping and Rapid Application Development RAD methodologies. Acted as theBusiness Analyst for many of the projects. Developed a variety of database-driven web sites for internal academic groups and business units. Evaluated, selected, implemented, maintained and supported various computer-based systems in distributed computing and client/server environments. Managed third party vendor relationships.

Volunteer Experience Causes

Drexel Alumni Social Media Ambassador

Confidential

Volunteer as a Social Media Ambassador by building awareness and promoting Alumni Relations events through social media.

Volunteer

Peaceful Paws Giant Dog Placement Services

Confidential