Objective

7 years' experience as a Business Analyst, Systems Analyst, Data Analyst in Retail with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Functional Specifications, Application Design and Testing.

Summary

• Highly experienced in Defining, Gathering, Documenting, Managing requirements by conducting Joint Application Design JAD sessions and translating them to technical requirements.
• Experienced in working with Retail, CRM, B2B, B2C, E-Commerce and Retail.
• In depth knowledge of Rational Unified Process RUP , Agile and other traditional development methodologies, along with the Unified Modeling Language UML , Use Case.
• Strong understanding of Conceptual, Logical and Physical Data models and Data warehouse projects.
• Highly experienced in understanding Entity Relationship Diagram ERD .
• Excellent Analytical skills to understand the Business and Functional Requirements and communicated effectively with upper management and developers.
• Experience through all phases of the System development life cycle SDLC including analysis, development, black box testing and implementation. Experienced in performing GAP analysis.
• Proficient in interacting with Stakeholders, Subject Matter Experts SMEs , System Analysts and Technical team with excellent communication and interpersonal skills. Experienced with Data mapping, data modeling, data migration, metadata, Business Process Modeling BPMN and data flow diagrams.
• Excellent skills in writing Business Requirements Document BRD , Use case Document, Functional Requirement Document FRD and Requirement Traceability Matrix RTM .
• Experience in Graphical User Interface GUI design, wire frames, prototypes, screen mock-ups, site navigation models.
• Conducted User Acceptance Testing UAT with stake holders and business users.
• Highly experienced in broad range of technologies including business process tools such as MS Project, MS Office Suite and MS Visio.
• Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making. Excellent track record for meeting deadlines and submitting deliverables on time.
• Excellent Communication skills with ability and willingness to work towards the business and technical requirements of clients and users.
• Exceptional flexibility and ability to work independently and in a team acting as liaison between management and development team for requirements.

Technical Skills

• Engineering Software: MATLAB, LabVIEW
• Office Applications: MS Office Power Point, Excel, Word , MS Visio
• Wireframe / Prototypes / User Intefaces: Axure Wireframe Tool / iRise
• RDBMS: Oracle, DB2, SQL Server. Teradata
• Datawarehouse: Informatica Power Center Designer
• Database Tools: SQL Plus, TOAD 8.x/9.x, SQL, Data Mapping, Data Migration
• Business Intelligence: Informatica, Data Stage, Business Objects, SAS
• Testing: Mercury Quality Center 9.2, JIRA, Bugzilla

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business System Analyst

The goal of the project is to integrate and enhance the existing Web Based E-commerce platform for ordering prescriptions and other goods using ATG Commerce platform to provide Business Analytics, Product Catalog, Targeting, and Profiling. The enhanced application provides utilities for selecting products, shopping cart, checkout, payment modes, and membership login. The system is fully web enabled when a customer login and orders items by selecting from e catalogue, the data is transmitted to the application server, which in turn transmit to the process server and to the database server. Accountabilities include procuring requirements for order management system, merchandising content administration, Pharmacy, Shopping cart and Checkout modules.

Responsibilites:

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Met with client groups to determine requirements and goals. Utilized Rational Unified Process RUP to configure and develop process, standards, and procedures and create a Business requirement Document.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Prepared user training manual for merchandising team on managing commerce assets through ATG BCC Business Control Centre .
• Provide implementation assessment, strategy, and mentoring services for Rational Rose, UML and RUP.
• Analyzed data and created class diagrams and ER diagrams for designing databases.
• Suggested web security using encryption and authentication technologies for reporting and complaint filing procedures.
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Conducted JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications
• Used CMTS Change Management Tracking System to keep track of requirements in progress, and estimated and actual time for requirements
• Created Mock-up forms in MS word for better visualization and understanding of the software solution.
• Tracked change requests and monitored workload and schedule.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Custom tools upgrade client had created marketing, merchandising product tools to support their custom web application which needed to be re-architected to work with ATGs eCommerce suite
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Upgraded e-commerce web site engine by managing resources and responsible for installing new software version to increase site uptime by 3 .

Environment: Java, J2EE technology, Windows 2000 Advanced Server, UNIX / Oracle Platform, Business Objects, MS Visio, ATG, RUP, Agile, Rational Rose 2002, Rational Clear Quest, Rational ClearCase, Rational requisite pro, rational test manager

Confidential

Business System Analyst

Confidential

is a chain of off-price department stores, and it is the nation's third largest off-price retailer, Confidential. The E Commerce Enhancement project is an Agile Driven project that adds and incorporates new business rules, which translates to the business requirements, to the web based E Commerce Application and support the merchandising system.

Responsibilities:

• Gathered business requirements and understand the business process flow and designed UML diagrams based on requirements analysis, specifications.
• Interacting with the stakeholders to get a better understanding of client business processes and gather business requirements.
• Assist the eCommerce Site support team with production support ticket management/triage
• Managed the Business/IT relationship with the technical support and engineering departments.
• Developing detail project plans covering the entire systems development life cycle, and associated project budgets.
• Involved in conducting analysis by customers segments and competitive segments. Also responsible for providing analytical, strategic, and tactical solutions to create a better customer experience.
• Fulfill Ad hoc research requests from all areas of the business for insights into Consumers, Products, Rates, Economic Drivers, Competitors, etc.
• Performing business analysis activities at the strategic, operational, and organizational level working with key users in the continual improvement of business processes within the merchandising, planning, and/or allocations areas
• Explore business and technology alternatives in order to optimize and or augment existing IT business solutions.
• Partner with product managers and business analysts to help prioritize and plan production fixes for monthly code releases.
• Enhanced and supported web internet and e-commerce systems.
• Held meetings with business analysts and business owners on new functionality requests and production issues and develop technical specifications based on standard specification development.
• Reviewed Charter Documents/Business Requirement Documents and prepared Use-Case Specifications and System Requirements Specification.
• Functioned as the primary liaison between the Business team, Operations, and the Technical team throughout the SDLC.
• Created business process workflow diagrams Activity diagrams in VISIO.
• Linked business processes to organizational objectives, perform critical path analysis, and identify opportunities for business process improvement
• Created Business Use-Case Models after accessing the status and scope of the project and understanding the business processes
• Used MS Project to manage schedules, deadlines and resources and collaborate on the project.
• Interacting with the developers on resolving the reported bugs and various technical issues.

Environment: Windows 2000/XP, Microsoft Office SharePoint 2007, Rational Requisite Pro, MS Office, SQL Server, MS Project, MS FrontPage 2003, MS Access, Quality Control, Oracle 9i, Documentum 2.0.,UML.

Confidential

Business Analyst

The aim was to implement Confidential to power the clients' storefront. Using ATG applications such as Confidential the client will re-launch commerce site to leverage ATG's e-commerce engine and personalization solutions. In switching to Confidential delivering to customers a consistent, integrated, multi-channel e-shopping experience

Responsibilities:

• Conducted one to one interviews with Portfolio Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
• Experience with Commerce Component Packages tax processing, payment processing, etc
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders and gathered user and business requirements for the B2C and B2B web based application.
• Implemented an integrated RUP solution with complete line of traceability for all the artifacts of web development projects.
• Involved in gathering merchandizing and inventory management requirements
• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Responsible for establishing and implementing firm's ecommerce initiatives
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Established and developed a partnership with ecommerce and web firms to develop additional business
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams / State Chart Diagrams according to UML methodology thus defining the Business Process Models
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Responsible for creating Business Process Modeling and Work Flow Diagrams.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Analyzed data and created class diagrams and ER diagrams for designing databases.
• Suggested web security using encryption and authentication technologies for reporting and complaint filing procedures.
• Generated UML based use-case diagrams and data flow modeling to provide the development team with a better view of the requirements.
• Designed/developed object model, user interface and some systems interfaces
• Incorporated Rational Unified Process RUP to create Business Requirement Document Specifications using MS Visio and MS Word.

Environment: Java, J2EE, HTML, Weblogic, Windows 2000 Advanced Server, DOORS, UNIX / Oracle Platform, Caliber suite

Confidential

Business Analyst

Target Corporation has over 1400 stores in 47 states and is among the biggest players in the Confidential . The solution was required to result in cost savings, improved sales tools, easy integration with mobile devices, smooth integration between disparate systems, and electronic audit trails

Responsibilities:

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Development in Issue Tracking System in MS InfoPath, Excel and custom web parts and Led development efforts for a Service Request.
• Worked with Data Warehouse in the development and execution of data conversion, data cleaning and standardization strategies and plans as several small tables are combined into one single data repository system MDM Master Data Management .
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Analyzed data and created class diagrams and ER diagrams for designing databases.
• Suggested web security using encryption and authentication technologies for reporting and complaint filing procedures.
• Developed UI document with UI designs and mock-ups through wireframes. Utilized Story boards and screen mock-ups to obtain client feedback and approval. Suggested changes when the user interface was confusing or needed rewording.
• Involved in coordinating payment procedure through banking certification.
• Developed function specifications for modifications of POS system for multiple chains.
• Worked with tools such as Amdocs CRM/Clarify, MS Project, UML and MS Visio.
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Gathered rules for message integration between terminals.
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams.
• Created Mock-up forms in MS word for better visualization and understanding of the software solution.
• Tracked change requests and monitored workload and schedule.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.

Environment: Java, J2EE technology, Mac OS X, UNIX / Oracle Platform, MS Visio, RUP, Rational Rose 2002, Rational Clear Quest, Rational ClearCase, Rational requisite pro