SUMMARY

• A seasoned Business Analyst with over 7+ years of extensive experience working in various SDLC methodologies like Agile/Scrum and Waterfall with exposure to the Banking/ Finance and Airline Industries
• Solid understanding of Business Requirement gathering, Business Process Flow, Business Process modelling and Quality Assurance
• Proven excellence in analyzing business processes, eliciting requirements, defining business needs and translating it to BRD, FRD, and Technical Requirement Documents
• Experienced in Preparing Business Process Models (BPM) that includes modelling of all the activities of the business from the conceptual to procedural level
• Experience in conducting weekly and monthly business review meetings to keep SME’s, Stakeholders, product managers, executive staff and team members apprised of goals, project status, resolving issues and conflicts and conducting Sprint Demos
• Vast experience in conducting and documenting theAs - Is/To-Be processes andBusinessProcess Re-engineering (BPR) exercises
• Experienced in Scrum Practices like User Stories, Backlog Grooming, Release Planning, Sprint Planning, Sprint Review and Sprint Retrospective
• Extensively experienced in using JIRA/ Team Foundation Server (TFS) for bug tracking and reporting the modification requests
• Experience in maintaining Product backlog and Sprint backlog for a sprint
• Experience in Acceptance criteria, Product Increment (PI) and good understanding of test-driven development (TDD)
• Proficient in creating Use Cases, Activity Diagrams, Business Process Diagrams, Class Diagrams and familiarity with UML concepts
• Created Requirement Traceability Matrix preparation and requirement walk-through with the technical team
• Extensive experience in conducting Impact Analysis, SWOT analysis, Cost Benefit Analysis and Risk Analysis
• Experienced in translating UI/UX team as per clients graphical requirements to reality by creating Mock-up Screens
• Created Data Requirements, Data Mappings and Data Flow Diagrams
• Strong knowledge of SQL, data analysis and data validation using SQL, SSIS and SSRS Reports
• Hands on experience in Test Plans, Test Cases, Test Scenarios and Test Strategies to ensure Quality Assurance and to test all the business requirements
• Extensive Knowledge in User Acceptance Testing (UAT) with the appropriate stakeholders, clients andbusinessusers
• Experience in conducting User Acceptance Testing (UAT), Regression Testing and documentation of Test Cases with experience in test planning using HP ALM
• Experience in Test Planning, Test Preparation, Test Execution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements
• Creating different charts/dashboards using reporting data in Tableau, Power BI and Cognos in order to present valuable insights to higher management and stakeholders

TECHNICAL SKILLS

• JIRA
• Visio
• User Storiesand Use Cases
• SDLC Methodologies - Waterfall
• Agile
• BRD
• FRD
• SRS
• BPMN
• UML Diagrams(Use Cases
• Activity & Sequence Diagrams)
• Requirements Workshop Facilitation - JAD Sessions
• MS SQLServer
• SSIS
• SSRS Reports
• Clarity PPM
• Test Plan and Testcases
• User Acceptance Testing (UAT)
• Change Management

PROFESSIONAL EXPERIENCE

Confidential - McLean, VA

Business Analyst

Responsibilities:

• Worked with client to determine user requirements and goals at requirement elicitation stage using Agile Methodology
• Facilitated all Aspects of scrum framework, including product backlog, release backlog, sprint planning session, daily scrum meeting, sprint reviews and sprint retrospectives and documented acceptance criteria
• Constantly involved in tracking the team velocity and sprint/release progress
• Extensively used INVEST model to break down epics to user stories. Also, interfaced with development team to clarify requirements. Made sure the stories were groom ready and iteration ready
• MaintainedBurn up and BurndownChartto know the progress of work with time
• Lead the backloggroomingmeetings across each sprint for enhancements/changes in the user stories for updating in the next sprint
• Conducted Gap Analysis to access the strengths and weakness for the proposed project and documented the various components
• Created and maintained Requirements Traceability Matrix (RTM) for tracking requirements with test cases and confirming the testability of all the requirements
• Tracked best practices, bottle necks and scope for improvement in team operations through the sprint retrospective sessions
• Improved Agile Project Management processes through the implementation of business case templates to enhance project visibility
• Resolved Impediments and Dependencies faced by thescrumdevelopment team
• Created UI mock-ups and worked on Wire frames
• Used Microsoft Visio for process mapping, business process flow diagrams and to develop Business Process Modelling (BPM) and Data Flow Diagrams (DFD)
• Performed extensive Data Analysis, Data Requirement Analysis and Data Mapping using SQL
• Used JIRA to plan, track and report issues and tasks on a predefined workflow
• Developed test plans and test cases for ensuring requirements were being met
• Performed UAT onbusinessrequirements, technical specifications, and product knowledge

Confidential -Chicago, IL

Senior Business Analyst

Responsibilities:

• Worked on business application and processes, collected end user requirements and suggested the improvised business process model as per AgileMethodology
• Created, maintained and sorted the Product backlog items according to priority and business needs
• Created and maintained the Business Requirements Document (BRD)
• Translating high-level business requirements into functional specifications for the technical teams by managing the change in specifications
• Created Business Requirements for new projects, enhancements, and defects through User Stories and Acceptance Criteria in Team Foundation Server (TFS) and Jira.
• Responsible for all aspects of userstorydevelopment, including requirements gathering,storywriting, and UI/UX design
• Collaborate with product design team to createwireframeand clear product requirements
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Worked with QA team for designing Test plan and Test cases for User Acceptance testing (UAT) before the final release
• Attended daily SCRUM and guided QA and Developers regarding the defects, Technical Specification Documents and Mapping Documents
• Coordinated User Acceptance Testing (UAT) including system testing, integration testing, functional testing
• Regularly interacted with the Testing team for executing the Test Plans, providing Test Data, creating Test Cases, and resolving issues upon detection of bugs and collecting the Test Metrics
• Conducted Sprint demos at the end of each sprint

Confidential -Springfield, MA

Business Analyst

Responsibilities:

• Conducted Requirements Gathering Sessions and worked closely with the business users to capture the business requirements
• Facilitated all the Scrum meetings and ensure all the artifacts are visible to the scrum development team and the stake holders
• Effectively Time boxed Daily Scrum meetings, maintained the record and analysed all the scrum activities in the ScrumRetrospectivemeeting along with scrum development team
• Played a crucial role in setting up User Acceptance Criteria for both functional as well as technical user stories
• Developed and analysed the Sprint/Product backlog in order to calculate the teams velocity and track sprint progress. This was then utilized for planning of the upcoming sprints
• Created Traceability Matrix to ensure all requirements were being met
• Performed Gap Analysis in theBusinessand Feasibility Analysis to estimate the Cost and Benefits
• Effectively managed the Work status of the sprint Cycle through Sprint Burn-Down Chart and Release Burn - Down Chart.
• Ensured time-boxing of the events and solved the impediments that the team is facing
• Facilitated defect review meetings involving all stakeholders to review defects and set priorities as per client requirements, ensuring accuracy and conform to deadlines
• Conducted sessions with business units and stakeholders to define project scope, to identify the business flow and existing systems being impacted
• Gathered and documented UX/UI (visual) requirements (using Microsoft Excel and PowerPoint), created simple UX designs and UI wireframes
• Created business process models using BPMN on Current State and Future State for functional and technological process improvements
• Worked with SQL queries for data manipulations and maintained end-to-end data mapping and data conversion spread sheet
• Used JIRA to plan and track the sprints
• Involved in identifying high leveltestscenarioswhich covers allbusinessrules of application
• Worked extensively with the QA team for designing Test Plan, Test Scripts and Test Cases

Confidential - Oklahoma City, OK

Business Analyst

Responsibilities:

• Conducted interviews, meetings during the process ofRequirementGathering
• Facilitated JAD sessions with business and technical units to fine tune, prioritize and detail requirements and use cases
• Created Process Work flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD)
• Created High-Level Use Cases fromBusinessRequirementsand created UML Diagrams like Use Case and Activity Diagrams using MS Visio
• Managed requirements through the use of Requirements Traceability Matrix (RTM)
• Performed As-Is and To-be analysis on the existing system and created the business process workflows based on Business Process Modelling Notation (BPMN)
• Identified and documented the scope of each individual existing & new Products to ensure all requirements are captured for the Business Process Re-engineering (BPR)
• Performed risk analysis of the requirements to identify the keybusinessrisk areas for the project and developed solutions for dealing with these constraints
• Performedbusinessprocess re-engineering by analysing thebusinessrequirements and changes in work flow
• Used SQL queries to manipulate the data in the database and generate reports
• Involved in Data Warehousing process including analysing, extracting, transforming and loading data
• Created and maintained data mapping document (s) in reference to the claim process transactions
• Performed functional, regression and performance testing in user acceptance test (UAT) environment and approval of the application
• Coordinated with QA Testing Team to test various test scenarios involving Test Plans, Test Cases, and Test Scripts

Confidential

Junior Business Analyst

Responsibilities:

• Worked as an interface between Business Users and the different teams involved in the application development for better
• Collaborated on creation of documents such asBusinessRequirements Document (BRD),Business System Design (BSD), Functional Requirement Document (FRD), System Requirement Document (SRD) and Requirement Traceable Matrix (RTM) documents
• Created Use-Cases, User Interface documents and functional/requirements specification documents to documentbusinessneeds
• Held JAD sessions with stakeholders, end users and SME, QA Analysts to determine the critical business processes and developed key functional and technical requirements
• Conducted Feasibility Study and GAP Analysis before implementing a new feature
• Communicated with the stakeholders throughout the lifecycle of the project, constantly updating them on benefits and risks associated with the project
• Created sample Wire frames for better understanding of the system by Business and technology teams
• Performed Requirement Analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM)
• Collaborated with QA team to create and implement test plan and test cases for User Acceptance Testing (UAT)