Objective

• I am seeking position that enables me to
• Apply experience and acquired abilities in the areas of research, analysis, creative thinking, problem solving, and writing to assist clients through numerous means to understand problems or challenges, diagnose root causes, assess costs and benefits of feasible alternatives, and craft meaningful solutions
• Work as member of a collaborative team to assist employer or clients to formulate strategies, clarify priorities, identify business opportunities and leverage key enablers e.g., technology to realize business improvement
• Explore new areas of business service, refine existing skills and develop new skills.

Career Summary

I have spent my entire career as a management consultant for major Confidential My areas of experience are far reaching but they can be summarized by a few common themes: problem solving, change management, performance improvement, client service, and delivering promised results. I am not an IT professional but at Booz Allen, I worked extensively as a business analyst on many projects to leverage investments in IT in order to achieve business-driven results. At Price Waterhouse, I led process reengineering projects and technical training projects for the Center for Performance Improvement. At Coopers Lybrand, I supported and/or led many consulting and training development/delivery projects for the Center for Total Quality Management. I am widely viewed as possessing excellent writing skills. I have repeatedly demonstrated the ability to combine structured analysis and creative thinking to diagnose problems, craft solutions, and deliver written products to clients, and assist clients with efforts to implement recommended solutions.

Project experience

Confidential

Senior business analyst within BAH's Strategy, Technology Innovation ST I team.

• Analyst/Writer Confidential Business Architecture project. Wrote chapter for Army policy publication on Master Data Management. Wrote report sections on data mapping, canonical data models, SOA data strategy, and data governance.
• Business Analyst/Consultant - Key author of Concept of Operations CONOPS document, cost/benefit analysis and business case for 100M Army Enterprise Resource Planning ERP project. CONOPS included As Is analysis, project deployment plan, legacy system retirement plan, recommended software components, end-state vision, etc. Business case provided quantitative and qualitative business justification for a major IT investment.
• Business Analyst/Consultant Designed/wrote Request for Proposals RFP for Army client to procure ERP solution. I designed proposal solicitation strategy and evaluation methodology e.g., evaluation sources and criteria, weightings, scoring procedures, templates . I prepared summary evaluation guide for Army client proposal team.
• Business Analyst Assisted with development of business process models i.e., Value-added chain diagrams, Event-driven Process Chains for Army Enterprise Architecture project using ARIS Business Architect product
• Project Manager - Managed team of 6- 12 on BPR project for Metropolitan Washington Airport Authority. Developed project methodology. Managed staffing, scheduling, budgeting. Supervised delivery of As Is business process analysis.
• Project Manager - Managed team 6-10 on PeopleSoft HRMS 8.8 implementation for Washington Area Metro Transit Authority. Managed 3m budget. Completed initial design and conference room pilot for HR and Base Benefits.
• Project Manager - Managed team of 6 on HR strategy project for Social Security Administration. Analyzed failed PeopleSoft HRMS project. Presented findings/recommendations to senior SSA commissioners. Recommended going forward strategy for realization of HR modernization goals.
• Business Analyst/Project Lead Assisted New Jersey Transit Authority to develop implement HR modernization strategy. Conducted HRMS market analysis. Wrote project business case analysis. Developed HR/payroll functional requirements. Developed IT solution acquisition strategy. Wrote RFP for purchase of automated HR solution.
• Business Analyst/Consultant - Performed post-implementation assessments of PeopleSoft HRMS implementations at Departments of Labor/State. Both had completed project initial phase but experienced delays, overruns and/or managerial difficulties. Provided CIO's with managerial audit results and recommendations for future project direction and priorities

Confidential

• Project Manager/Lead Consultant - Led BPR teams at the IRS, PTO and other Gov't clients. Developed business transition plans. Facilitated client redesign teams. Trained teams in creative problem solving and process mapping techniques. Provided day-to-day guidance to teams. Advised management. IRS team identified 2million in savings
• Team Lead/Business Analyst - Led team of 5 analysts on the 1st performance audit ever of the U.S. House of Representatives. Authored/supervised development of two major audit reports for retail and commercial-like services e.g. office supply store, gift shop, photography services, and recording studio . Wrote the recording studio audit report, which was selected by the project's Managing Partner as the model for all 15 audit reports included in the project. Identified savings of 2.5 million achievable through streamlining, outsourcing, and policy revisions.
• Project Manager/Trainer As key member of PW's Center for Performance Improvement, I led many training development projects in support of IT initiatives e.g., PeopleSoft HRMS implementations at DOL, VA, and EPA .

Senior Consultant, Manager

• Project Manager/Consultant/Author Authored book entitled, Process Improvement - A Guide for Teams, published by C L. Managed all aspects of product development. Book was foundation for C L's process improvement consulting services and was used by many government and commercial clients e.g., DOE, FDA, and NationsBank . Book was leveraged to generate substantial consulting revenues for C L Center for Total Quality Management.
• Consultant/Training Developer Supported BPR project for AlliedSignal. Developed series of cycle time reduction workshops for senior leadership, leveraging principles of strategic planning, business process re-engineering, TQM, and change management. Program delivered to thousands of AlliedSignal employees and hundreds of global suppliers.
• Task Lead supervised team of 8 - 10 auditors/systems engineers for payment reconciliation contract audit for Defense Logistics Agency. Developed project methodology. Designed training curriculum for project staff. Trained project staff. Managed scheduling/work assignments. Recovered approximately 3M for . Government.
• Task Manager/Business Analyst - for a business modernization project for Commandant Marine Corps. Led team of 60 USMC officers in HQ staffing analysis. Reduced overhead structure at C Headquarters by 20 .