SUMMARY

• Business Process Analysis Over 8+ years of experience in conducting and documenting the As - Is/To-Be processes and Business Process Re-engineering BPR exercises according to various methodologies - Rational Unified Process RUP and UML development methodology, Rapid Application Development RAD, agile, E2E requirements management and water-fall environment.
• Domain Analysis, Data Analysis, Business Rules, Gap Analysis, Prototyping, developing/creating business process related documents with stronger affinity to financial services, investment banking, fixed income, equities, commodities, trade cycle, ETF, securities trade processing/clearing, asset management and mortgage. Diversified profile with client base ranging from investment banking to insurance to energy sector to digital imaging to retail banking to government services
• Senior Business analyst for Trade surveillance and AML process with experience in Actimize platform models.
• Extensive knowledge and experience in Anti - Money Laundering (AML)/KYC and Operation Risk Management in the large Investment Banks and Finance Companies
• SDLC: In depth and strong working knowledge of the Software Development Life Cycle SDLC phases such as planning, analysis/design, development, and testing
• Implementation is for the following payment schemes - SEPA Direct Debit and SEPA credit transfer.
• System Compliance to NACHA/ ACH operator network FED and ACH/FED regulations for the on-line payment by third party tool, Wire/Swift Payment, Credit/Debit card transactions.
• Experience working with brokerage trade architectures products and applications
• Handle all processing of corporate actions and straight dividend events on US and Non US Stocks, Bonds, and Mutual Funds
• Prominently strong in gathering business/ functional user requirements, use cases per requirements, defining project plans, sequence diagrams, delivering project/status reports in addition to creating Business Requirements Document BRD
• Quality Assurance: Experience in conducting Joint Application Development JAD sessions with end users, expert team, QA team, and stakeholders for project related meetings
• Reviewed test scenarios and test cases for UAT and regression testing to support pre- and post-implementation of applications and production issues along with QA and other business groups, in addition to maintaining Test Matrix and Requirements Traceability Matrix RTM
• Possess reasonable understanding of different relational databases, writing SQL queries, creating tables, and generating reports
• Exceptional in building strong relationships with clientele engaging as a specialist between clients and staff
• Organized, goal-oriented, self-starter, and ability to master new technologies, manage multiple tasks independently Strong team player with excellent communication, verbal, written and analytical skills

TECHNICAL SKILLS

• Windows XP
• Oracle/SQL Server 2000
• SQL
• MS office
• Rational Rose
• Rational Requisite Pro
• OOAD
• .Net
• Test Director
• ClearCase
• UML
• Rational Suite
• MS Visio
• MS Project
• MS Visio
• Cognos BI
• MS Project
• Clear-Quest
• Rational Test Manager
• Lotus Notes R6 client
• Notes SAS
• SQL Server
• MS Visio
• MS Project
• MS FrontPage 2003
• MS Access
• Java/J2EE
• EDI
• Documentum 2.0. UML.

PROFESSIONAL EXPERIENCE

Confidential - Santa Clara, CA

Business Analyst

Responsibilities:

• Worked with Release Management, PMO, Executive Management, along with managers/staff in Development, ETT, UAT, Core Business and other areas, to plan, delivers, and track testing progress.
• Worked closely with the creation and generation of reports.
• Identified different risks such as credit risk (default risk), prepayment risk, inflation risk, and market risk. Project requirements for cash management practices adhered to accounting principles or GAAP and IFRS.
• Worked with risk management tools for mortgage loan servicing, commercial & residential mortgage, and risk analytics for MBS.
• Determined functional requirements through conducting user interviews and created business requirement document (BRD) and traceability matrix, Data Analysis and thus develop standardization of processes.
• Maintaining the Documentation of Business process.
• Closely work with multiple projects.
• Documented Requirements for Activity management, Fixed Income, Asset Management Services
• Created the Business Flow diagrams of Investment Banking, and extensively involved in Portfolio management and analyses, of Mutual Funds trading in Reference Data and Security Master
• Managed software projects in an agile delivery environment, using Clarity PPM.
• Expertise in Software Development Life Cycle (SDLC) methodologies like Agile (Scrum, Test Driven Development, Kanban), Waterfall, Scrum-Waterfall Hybrid
• Drive actionable KPI and metrics design that return accurate results to support business, team and corporate goals
• Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfall
• Act as a liaison with outside brokers during Corporate Action events to maintain high levels of service excellence.
• Gather requirements by conducting meetings and brainstorming sessions with end users and SME.
• Assisted senior business analysts in performing GAP analysis and documenting the Business Requirements. Functional Requirements and Non-Functional Requirements into Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs).
• Designed and developed Use Cases, Sequence and Activity Diagrams using UML.
• Created wireframes and prototypes of the new web interfaces to communicate development ideas to the business users and the management teams.
• Generated requirements for Capital Markets - Fixed Income Investment Management Business, Portfolio Management, Hedge funds, corporate actions, Brokerage and Trading Model within the scope of both the Front and Middle Office.
• Work with Relationship Managers to understand the client and to correctly assess the client's AML Risk Rating.
• Performed additional tasks as assigned, improving the effective administration of the AML and KYC Policies.
• Designed wealth management product by evaluating current needs of the market and competitive products
• Provided Credit Derivatives and Fixed Income Derivatives key initiatives in working with users in defining Business and system requirements.
• Business Analyst in diverse domains in Capital Markets in areas such as Fixed Income, Equities, Risk, Over The Counter (OTC) Derivative
• Extensive experience in Capital Markets, Corporate Banking, Financial Asset Management, Insurance/Mortgage Markets, and their Business Processes
• Facilitated JAD sessions with the stakeholders to elicit the requirements.
• Extensive work experience in Payments domain. Worked on Faster Payments BACS, CHAPS, EDIFACT, SEPA Direct Debit and SEPA Credit Transfer. Extensive work experience on SWIFT & SEPA messaging formats (ISO2022).
• Experience with Microsoft Test Center, JIRA
• Engage SWIFT Gateway to determine and adhere to SWIFT protocol for wire processing using MT103, MT202, MT900, and MT910 messages.
• Documented the functional specification for the payment life cycle and accounting entries for financial messages pertaining to RTGS and NEFT
• Implementation is for the following payment schemes - SEPA Direct Debit and SEPA credit transfer.
• Supported rollout iso 20022 pain messages that support payment initiation and customer report delivery.
• Developed Use case diagrams and relationships of association and composition.
• Developed key Use Cases which has significant impact on architecture of the application.
• Identify and assess new and existing risk and elevate any concerns to Capital Markets Senior Management to mitigate bank exposure or potential loss.
• Involved in migration and implementation of new Brokerage commissions system including modules for licensing checks to ensure that agents could sell securities, verification that agents were paid commissions on securities that were traded during the designated time period, creation of reporting module that provided daily and summary trade data.
• Responsible for delivering BRD's, User stories use cases and Process diagrams using ARIS and BPMN.
• Worked on the development of non-functional requirements.
• Estimated, resolved escalated the issues and risks.
• Created numerous client sponsored research reports on the landscape for wealth management, trust industry, outsourcing, mutual funds industry, and private equity market.
• Responsible for defining and designing commercial lending loan approval process which resulted in data collection and analysis compliance. Introduced Agile and RUP methodologies to reflect liquid nature of front-office improving time-to-market.
• Developed traceability matrix for visibility from FSD, BRD to Test case and defects.
• Validated, categorized and prioritized the requirements.
• Coordinated with the project manager regarding the planning of the releases.
• Worked as a scrum master and facilitated concurrent releases and designed Kanban's.
• Reviewed Test Strategy, Data Analysis Test Plan and Test Cases documents with the Testing Team and provided my inputs to the team.
• Experience in Technical writing
• Utilized data to create dashboards and performance matrices for review.
• Reviewed and signed off test cases as a delegate to Application Business Owner.
• Wrote SQL queries to generate ad-hoc reports, validate to maintain data integrity.
• Created multiple SharePoint site collections using the different templates based on the needs, created user guide and trained the business users.
• Worked on time estimations in the See Now Do application for the all phases of the project.

Confidential, NJ

Sr. Business System Analyst

Responsibilities:

• Facilitated Joint Requirement Planning sessions with SME's in understanding the Requirements pertaining to Fast Cash.
• Analysed the as is Fast Cash feature and worked on the gap analysis
• Performed requirement elicitation from various stakeholders and prepared business requirement document (BRD).
• Reviewed existing solution including other dependent products and shared the understanding with the product owner.
• View holdings in the portfolio in terms of market risks - equity, fixed income, currency, and commodities etc
• Designed wealth management product by evaluating current needs of the market and competitive products
• Experience in Technical writing
• Managed Supported the deployment of tested PL/SQL code into production, as well as post-implementation support activities
• Assisted the technical leads in translating application functionality into application architecture and defining the dependency among various applications.
• Collaborated, discussed, and debate various diverse investment strategies using professional online brokerage accounts.
• Validate corporate action announcements, inclusive of Key dates and rates
• In depth knowledge about Software Development Life Cycle (SDLC) using Agile, Kanban, Scrum and Waterfall.
• Supporting Account Receivables, Payables, Fixed assets, General Ledger, Order Management
• Experience and knowledge of accounting practices especially involving sub ledger and general ledger postings/transactions
• Performed stakeholder management and led the discussion to arrive at consensus.
• Analyzed the existing reports of the reporting system in the database. Checked the consistency of the data after ETL process using SQL queries.
• Maintained version release documentation for the DMS application in Dropbox and Confluence.
• Experience on financial concepts and principles in Fixed Income, Equities, Derivatives, MBS Loans, Security Lending, Commercial Lending, Credit Risk Analysis
• To build a Collateral Management Platform to assist the front-office trading desks by providing a tailored repo matching solution and collateral optimization.
• Design, create and deliver relevant KPIs to executives including root cause analysis, inventory management, material procurement and availability, cost, and finished product lead times
• Identify and assess new and existing risk and elevate any concerns to Capital Markets Senior Management to mitigate bank exposure or potential loss.
• Processed accounts payable/receivable transactions,
• Completed successful turnaround of ongoing project that was over budget, off schedule and needed change management guidance on deployment and stakeholder management
• Performed Asset Management assessment and developed project plan, client deliverables, data model, tool changes and process documentation
• Created defect tracking using HP QC and JIRA and reviewed them in subsequent iterations of the application development process.
• Have in-depth knowledge of Software Development Life Cycle (SDLC) methodologies, assisting and working as Scrum Master on several projects, vast experience working in Agile, Waterfall, RUP methodologies
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements.
• Executed test cases wherever required
• Created numerous client sponsored research reports on the landscape for wealth management, trust industry, outsourcing, mutual funds industry, and private equity market.
• Performed Requirement Analysis and developed Use Cases, Activity Diagrams using MS Visio.
• Managed the requirement life cycle by creating and managing the stories, epics and business tasks
• Led the sprint planning meetings and provided the team enough stories to work for the given sprint.

Confidential, NY

Sr. Business System Analyst

Responsibilities:

• Facilitated Joint Requirement Planning JRP sessions with SME's in understanding the Requirements pertaining to Loan Origination to Loan Processing.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents BRD using Rational RequisitePro.
• Managed and supported in an effective manner the Operations volumes for: new offices, clearing agent invoices, trade settlements, P&L accountability, asset movements for all investment accounts and brokerage products
• Participated in functional design sessions, creates and executes SQL test scripts, and aids in the solution of data issues.
• Validated the test data in DB2 database on Mainframes using SQL queries.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead. This module included Online Bill Payments, Transfers, Online Bank Statements Check Images, email Wireless Alerts
• Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team
• Due to Business Needs and timelines of project, Data Analysis, Business approach to Agile (Scrum) Instead of Waterfall methodology.
• Create story board of back log items in Agile and develop item according to business needs.
• Knowledge of Accounts Payable, Accounts Receivable and Reconciliation best practices
• Extensive use of JIRA to create user stories.
• Developed metrics on Key performance Indicators KPI for the business.
• Constant interaction with Capital Market business users for job shadowing, understanding certain issues which I need to deal with for completing Proof of Concept and BRD.
• Collect and submit voluntary corporate action event election against agents, depositories and stock loan counter parties.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Performed Requirement Analysis and developed Use Cases, Activity Diagrams using Rational Rose
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
• Originated various reports and report formats for from the General Ledger GL, cash flow and P/L statements
• Documented Requirements for Activity management, Fixed Income, Asset Management Services
• Extensive experience in Capital Markets, Corporate Banking, Financial Asset Management, Insurance/Mortgage Markets and their Business Processes
• Involvement in designing and implementation of future modules to be deployed (including Covenants, Risk Based Pricing, Limits, Collateral Management and other automation opportunities)
• Strong Subject Matter expertise in Fixed Income, Equities, Equity Trading Cycle, Portfolio Analysis, Bonds and Bond Trading Cycle, Bond Pricing, Derivatives, Portfolio Management and Wealth Management.
• Prepared UML Diagrams such as Activity, logical, Component and Deployment views to assist development and engineering in understanding the requirements using Rational Rose.
• Conducted Functional Walkthroughs, User Acceptance Testing UAT, and supervised the development of User Manuals for customers.
• Modified Fixed Assets workflow to ensure proper accounting required for reporting
• Maintaining SQL Script for creation of Database Objects using VSS Visual Source Safe.
• Various versions of the documents generated during the project were maintained and managed using Rational ClearCase and performed defect tracking using Rational ClearQuest.
• Tested the final application for Usability testing to verify whether all the User Requirements were catered to by the application.
• VBA Developer
• Worked as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation. large cross functional project and support teams.
• Prepared visible columns and formulas; imported data from SAP and exported data for metrics.
• Worked directly with investment bank group to develop and implement priority solutions.

Confidential, NJ

Sr. Business Analyst

Responsibilities:

• Worked with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Review Commercial loan documentation to ensure enhancements are meeting the proper audit standards.
• Developed a new Credit Card application which was all automated and replacing existing system
• Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized. Responsible for defining and designing commercial lending loan approval process which resulted in data collection and analysis compliance
• Knowledge of different asset classes, Asset Management, OTC Derivatives (Futures & Options), cost & competitive analysis, and pricing techniques.
• Strong knowledge in Fixed Income, Capital Markets, Money markets, Trading Systems, Derivatives Equities, US government Treasury Securities (Municipal Bonds, Stocks Trading Cycle, Margin Requirement, Mark to Market, Hedge Funds.
• Integrated Requisite Pro with Rational Rose to provide all teams visibility and maintain traceability among requirements, use cases and change requests.
• Knowledge in broad range of financial practices and principles ranging from financial analysis, corporate valuation, equity/capital market research, financial modeling, forecasting, and budgeting to trend analysis, investment banking, asset allocation, portfolio management, risk analysis and derivatives.
• Extensive work experience in Payments domain. Worked on Faster Payments BACS, CHAPS, EDIFACT, SEPA Direct Debit and SEPA Credit Transfer. Extensive work experience on SWIFT & SEPA messaging formats (ISO2022).
• Implemented Straight Through Processing using industry standard ISO-XML Payment instructions between bank and its customers using ISO 20022 XML.
• Worked in the environment involving Agile PLM (Product lifecycle management) Administration and configuration and customization, this includes the discussion and understanding the customer issues and defining the Agile Users/ Workflows/ Roles and Privileges.
• Implemented the entire Agile Methodology of application development with its various workflows and activities
• Worked in the environment involving Agile PLM (Product lifecycle management) Administration and configuration and customization, this includes the discussion and understanding the customer issues and defining the Agile Users/ Workflows/ Roles and Privileges.
• Responsible of creating the Meta data mapping for Anti money laundering (AML) under their financial crime & compliance program and know your customer (KYC) for Confidential
• Implemented layouts for Suspicious Activity and Pattern analysis under AML regulations
• Expertise in Performance Management, Asset Management, Credit Management, Client reporting and implementing its benefits.
• Created Confluence-based API documentation.
• Implemented and developed procedures for JIRA upgrade
• Worked as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation.
• Managed all the requirements effectively and made them available to all team members.
• Authored Data Flow diagrams, Sequence diagrams and Business models
• Created requirements analysis and design phase artifacts using Requisite Pro, activity diagrams and Sequential diagrams.
• Implemented Front End to a Fixed Income Derivatives Trading System, including trade blotter and interfaces to risk management, accounting, and middle and back office.
• Excellent understanding of Data services, Data ETL using SQL query tools and applications.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application and managed them using Rational Requisite Pro.
• Conducted knowledge gathering/user story gathering sessions with stakeholders from the Wealth Management
• Coordinated activities with project manager and various other teams using MS Project.
• Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies.
• Interacting with the developers to report and correct bugs.
• Prepared detailed reports of the Bugs, Pass-Fail report, Comparison Chart

Confidential, CA

Business System Analyst

Responsibilities:

• Coordinated with the business partners in conducting the UAT User Acceptance Testing.
• Closely involved in defining project scope and identifying discrete enhancement efforts as individual tasks or sub-projects and prioritizing them.
• Responsible for analysing and translating business requirements for the development of business rules and system rules for Retail banking. Performed in-depth analysis and gathered business requirements for client’s website redesign project
• Documented existing business process using UML based activity diagrams.
• Analysed web site usability using data gathered from the existing website.
• Followed Iterative approach for the enhancement effort and divided the requirements in two phases for phased development as suggested in the RUP.
• Acted as a liaison between stakeholders: National City user Experience Developers, Business Users and managers, from business side, and software development team to gather requirements.
• Developed Prototypes and conducted requirement walkthroughs with technical team to communicate requirements to them.
• Worked with FAs and RAs to conduct Credit Risk Measurements like calculation of RWA Risk Weighted Asset. Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle
• Worked closely with UAT Team with the business users and took sign off
• Coordinated usability workgroups for the re-designed site prototypes, conducted feasibility study and performed impact analysis for proposed enhancements.
• Documented Requirement Traceability Matrix in Excel sheet for traceability of requirements through test cases.
• Very closely involved in all phases of SDLC from gathering requirements to testing.
• Created User Acceptance Test Plan and coordinated UAT for the site redesign project
• Used Cognos BI for operational reporting.
• Worked closely with developers for analysis of the application.
• Created test plans/scripts and performed UAT

Confidential, MA

Business System Analyst

Responsibilities:

• Identified, researched, investigated, analysed, defined and documented business processes.
• Served as a liaison between the business team and the technical team by identifying, understanding, and documenting their needs
• Provide customer service and support for Property Casualty risk management needs.
• Designed and developed, Use Cases, Activity Diagrams, Sequence Diagrams, Visio and Business Process Modelling
• Designed and developed Project document templates based on SDLC methodology.
• Conducted user interviews, gathered requirements, analysed the requirements by using Rational Rose, Visio and Requisite pro - RUP
• Worked extensively with Risk Management, Mortgage Loan Servicing, and Commercial and Residential mortgage, CMBS, MBS
• Mortgage Pre-payment risk, Risk Analytics for MBS, Loan Servicing, Loan Origination, MBS, CMBS, and Secondary Mortgage Market
• Escrow and Reserve Administration, Escrow processing, Escrow Analysis, Non-Escrow Loans Collateral Inspection and Monitoring, Property Inspection, Income and Expense Statement Review, Inspection Report
• Analysing the existing reports, reporting system
• Maintained on-going technical assistance and provided help desk support to customer's mainframe systems software that included problem determination and resolution. Executed volume/load/acceptance/performance testing.
• Wrote database interface specifications and documented in Data Manager data dictionary
• Utilized detailed knowledge of application features; functions assess scope and impact of business needs throughout analysis.
• Extensive use of MS Office tools like MS Access, MS Word, MS Excel, and MS PowerPoint MS Project for data migration in to the CI System Knowledge Data Base in Microsoft Share Point.
• Acted as a resource in understanding how IS carry out business functions and assists in ensuring the timely and effective implementation
• Developed timelines for project delivery, and managed projects and resources to successful completion
• Liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships
• Assisted in development of training materials for new technology and process improvement