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Business Analyst Resume Profile

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Business Analyst

Computer Systems Analyst/Senior Business Systems Analyst/Junior Project Manager

PROFILE

  • Versatile Business Analyst/Junior Project Manager with over 8 years of experience in focusing on workflow analysis and design, business process re-engineering, interface design, process flow modeling.
  • Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets and design process and system improvement to increase productivity and reduce cost.
  • Extensive experience in gathering User and Business Process Requirements and created Business Requirements Document BRD , Software Requirement Specifications SRS , Requirement Traceability Matrix RTM .
  • Strong experience in all phases of Software Development Life Cycle SDLC using Waterfall and Agile/Scrum
  • Extensively experienced in writing User Stories, creating Use Cases, Use Case Diagrams, Business Flow Diagrams, Activity diagrams, Class diagrams and Sequence diagrams using modeling tools using MS Visio.
  • Experience in facilitating Joint Requirement Planning JRP sessions, Joint Application Development JAD sessions, and Rapid Application Development RAD sessions with the business groups, IT groups, stakeholders and client side managers.
  • Extensive experience in various testing strategies like Unit/Integration/End-to-End/User Acceptance Testing UAT and Manual testing GUI Testing, Field Validation Testing, and Functionality Testing of UI and Web Applications. Extensively worked in creating and reviewing Test plans, Test cases for quality assurance, analyzing bugs, interacting with team members in fixing errors.

PROFESSIONAL EXPERIENCE

Confidential

Title: Computer Systems Analyst

Description: Corning is building a new Corning Optical Fiber Confidential. This plant will manufacture, pack, ship and take returned optical fibers. The goal of this new design is to integrate India manufacturing process into existing commercial applications and functional processes.

Confidential

Role: Project Manager

Description: The scope of the project includes effort to complete an upgrade to EMS application from version 5.2.1 to 7.0 along with the various required components see component details in requirements section .

Confidential

Role: Project Manager

Description: Confidential is user friendly website which came up because to complete the need of users. This interface will be useful for watching quarterly release videos.

Description: Upgrade and rewrite the COF OptoCommerce application to be on the latest server and on newer technology along with few enhancements.

Responsibilities:

  • Working knowledge of Software Development Life Cycle SDLC , having thorough understanding of various phases like Requirements, Analysis/Design, Development, Testing and Deployment.
  • Often play a central role in aligning the needs of business units with the capabilities delivered by information technology, and serve as a translator between those groups.
  • Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications
  • Analyze and synthesize information provided by a large number of people who interact with the business, such as customers, IT professionals, and clients.
  • Play a Project Manager role for planning and successful execution of few projects. Also responsible for knowing what the goal of a project is, how to achieve it, resource and budget management, managing any changes to the goal and ensuring that all deliverables are aligned with the goal
  • Worked with elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, cost/benefit analysis and risk analysis.
  • Creating the Functional and Technical SRS by working with Functional SME's and Technical Analysts with the help of Office Suite and MS Visio.
  • Create the prototype for the websites using Axure tool.
  • Help QA team with test plan and test cases regarding appropriate application.
  • Involved in end-to-end business transition by training end-users, providing with user manual for application and conducting job impact assessment and business readiness analysis.

Environment: C , ASP.NET 1.1 4.5, XML, SQL Server 2005/2008, Oracle 9g/11g, Agile/Scrum, Web Services, Team Foundation Server TFS , MS Office Suite, MS Visio, MS Project, Axure, SharePoint, HTML 5.

Confidential

Loan Pipeline System

Title: Business Analyst

Description: Confidential is a high profile browser deployed application across all branches of Wachovia, allow the bank executives to communicate with customer about how long the loan process takes for approval. The system is an electronic scorecard that tracks current status of loan application and its entire history, including any related attached electronic documents, approvals, denials and any issues that may arise during its approval cycle that require additional tracking and resolution. It computes elapsed time for each step and for cumulative history.

Responsibilities:

  • Created meeting templates for the JAD/JAR sessions, acted as a facilitator to gather requirements and validated it with stakeholders/end-users/clients.
  • Worked with Technical Analyst to translate functional requirements into technical specifications and documented using Software Requirement Specification SRS .
  • Created storyboards as a tool in Agile Scrum methodology to simplify the realization of use cases which were derived from business requirements.
  • Designed Concept diagrams, Workflow diagrams, Use Case diagrams, Activity diagram using UML modeling tool Visio and documented the requirements using Business Requirement Document BRD .
  • Worked with Data analyst to analyze data elements, data flow and performed data mapping between the existing system and new system to be developed.
  • Created Test Strategy Planning TSP and assisted testing team to implement test plans during UAT kickoff.

Environment: C , WCF, XML, Silverlight 3.0, SQL Server 2008, Web Services, Team Foundation Server TFS , MS Office Suite, MS Visio, MS Project, IIS 6.0.

Confidential

Title: Business System Analyst

Description: Upgrade and rewrite the Bids and Transfers Application to be more accessible for end users, update log in verification credentials, apply selected and approved enhancements to increase functionality, move from version .Net 1.1 to 3.5, and move the application from a Window's 2000 to a Window's 2008 server.

Responsibilities:

  • Gathered User and Business Requirements through interviews, surveys, prototyping and observing
  • Extensively worked with Project Manager to determine the current best practices for requirement gathering
  • Performed GAP Analysis to Identify and estimate the scope of the project, design, development
  • Created and maintained an Issue log to keep track of the outstanding issues and the requirements that were changing from time to time. Conducted weekly meetings with the client to discuss the same
  • Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word
  • Created User Requirement Specifications URS , Business Requirement Document BRD and Functional Requirement Specifications FRS documents
  • Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational Rose so that developers and other stakeholders can understand the business process
  • Designed Context Diagrams, Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams using MS Visio
  • Elicited requirements from teams to create Functional Specifications Document
  • Conducted Walkthroughs with the Business Stakeholders for the Sign-Off procedure
  • Involved in analysis of the technical specifications of the current system and the future state, performed Gap analysis
  • Adept at mentoring the business stakeholders and technical team on the system functionalities
  • Wrote SQL queries to extract data from the tables and for validation of data
  • Assisted in building a business analysis process model using Rational Rose and Visio.
  • Performed requirement analysis, developed all the use cases and workflows.
  • Worked with QA team to design test plan and test cases for User Acceptance Testing UAT .
  • Developed Use cases for all the surrounds interacting with the enrollment system. Also assisted Testing Team in coming up with appropriate test cases.
  • Assist the technical team in understanding and developing the appropriate functionality.

Environment: MS Visio, SQL, SharePoint, UML, JAVA, MS Office Suite Word, Excel, Access, Power Point, Outlook , Rational Suite Rational Rose, Requisite Pro, Clear Quest .

Confidential

Title: Business System Analyst

Description: Confidential to get a quote on how much premium the user would have to pay depending on the user's personal information, history and policy duration. I worked on enhancing the quote generation system for the insurance software developed for one of the clients. The enhancement involved collecting additional data from the user for the purpose of quote generation, validating the user address information, updating the point system depending on the user entered data in order to generate a quote

Responsibilities:

  • Created Business Requirement Specifications BRD and Functional Requirement Specifications FRS documents
  • Created UML Diagrams like Use Case Diagrams and Activity Diagrams using MS Visio and created wireframe diagrams.
  • Used the guidelines and artifacts of the Rational Unified Process RUP to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the Software Life Cycle SLC .
  • Directed and managed the Change Control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project
  • Wrote standard and complex SQL queries to perform data and graph validation to meet user needs.
  • Involved in Test Case/Test Plan development of based on Business Requirements, performed Black Box, White Box Testing and User Acceptance Testing.

Environment: JAVA, XML, Oracle, PLSQL, MS-Visio, MS Office Suite, Load runner

Confidential

Title: .NET Developer

Description: NET technologies for worldwide Group. This frame provides all common functionality required for various ecommerce storefronts and Call centers required for different regions across the world. All the regions will extend this frame work for their storefronts. Regions can develop their specific functionality rapidly using this frame work

Responsibilities:

  • Development of components using C and ASP.NET Framework Classes.
  • Developed various Web Forms using ASP.NET pages.
  • Winforms were used to develop Admin tool.
  • User controls are developed to customize functionality.
  • Create dynamic HTML pages with JavaScript and CSS for their Intranet software product.
  • Extensively used .NET features like Grid View, Details View and dialog objects
  • Developed the application in agile scrum methodology.
  • Developed connectivity to RDBMS using ADO.NET.
  • Developed stored Procedures, triggers, views for data access and manipulation.
  • SQL Server is used to design and develop tables.
  • Developed detailed reports using SQL Server Reporting Services SSRS
  • Development using IIS as Web Server.

Environment: ASP.NET, AJAX, C .Net, ADO.NET, SQL Server 2005, HTML, IIS, UML

TECHNICAL SKILLS

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