SUMMARY

• Experienced in gathering business requirements, evaluating data sources, data flow modeling, object modeling, business process modeling, case analysis, workflow analysis, functional decomposition analysis & testing various methodologies.
• In depth knowledge in waterfall methodology, agile scrum methodology and RUP methodology Use Cases and Software Development Life Cycle (SDLC) processes
• Skilled in all phases of Software Development Life Cycle (SDLC) including Estimation, Requirement Analysis, Design, Construction, Review, Test Plan Preparation, Unit Testing, System testing, Release Management, Implementation, Maintenance and Support
• Experienced in interacting with businessusers to identify their needs, gathering requirements and authoring Business Requirement Documents (BRD), General system Design, Functional Requirement Document (FRD) and Software Requirement Specification (SRS) across the deliverables of a project.
• Experienced in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, design, and Rapid Application Development (RAD) sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project's exposure to forces of change and work closely with stakeholders and Subject Matter Experts (SMEs).
• Performed GAP analysis and Requirements Traceability Matrix (RTM), and proficient in creating and documenting use cases.
• Strong understanding of Project Management tools, and ability to understand internal and external business problems.
• Developed strong client relationships through ongoing communications with senior management to address needs, status, and resolve issues that are consistent with project goals and objectives.
• Experienced in providing clarification on requirements to technical and test teams and reviewing test cases and ensure alignment of Test cases with requirements.
• Expertise in Agile methodology in gather requirements and working with the development and testing team. Produce requirements and system work products including and data flow diagrams, Use cases/User Stories
• Explicit experience on functional testing including reviewing test plans, compiling results, and supporting test users.
• Experienced in providing clarification on requirements to technical and test teams and reviewing test cases and ensure alignment of Test cases with requirements.
• Experience in User Acceptance Testing with UAT cases and designed User Stories to explain the business flow to the business and walkthrough along the project.
• Expertise in implementing basic SQL queries for testing, retrieving data and data validation using SQL queries like Joins, Views, Sub queries & Aggregate functions like max, min, sum, average with good understanding of Stored Procedures, Functions & Triggers.
• Experience in working with QA team and reviewed their work from time to time to make sure the work done is in alignment with the desired specifications.
• Highly motivated self - starter with excellent communication, presentation, and interpersonal skills, can perform well both independently and with a team, always willing to work in challenging and cross-platform environments.

TECHNICAL SKILLS

Project Methodologies: Agile SCRUM Framework, RUP, Waterfall

Operating Systems: Windows XP/10/11, UNIX

Languages: C, C++, Java, SQL

Databases: Oracle, MS SQL Server, MS Access

Requirement Management Tools: JIRA

Business Applications: MS Project, MS SharePoint, Confluence, Microsoft Office SuiteWord, Excel, PowerPoint, MS Outlook

ETL/Reporting Tools: Informatica

PROFESSIONAL EXPERIENCE

Confidential, Aurora, IL

Sr. Business Analyst

Responsibilities:

• Performed BRD analysis to interpret and recommend database objects to meet stakeholder requirements
• Interacted with client user teams at various associate levels to analyze current processes and to design business processes utilizing UML as well as documented process flow diagrams utilizing Visio
• Interacted with the Users, Designers and Developers, SMEs, Project Manager to get a better understanding of the Business Processes
• Worked in collaboration with the project stakeholders throughout all SDLC phases to ensure timely delivery of specified business solutions
• Helped Business Analyst in conducting Brainstorming Sessions with customers and therefore identifying technical feasibility analysis of the software
• Was able to understand business goals and business context and translated them into technical specifications
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project
• Extensively involved in maintaining requirements traceability and communicating any changes to these requirements to different business groups and programmers
• Performed GAP analysis to derive requirements for existing systems enhancements.
• Performed requirement gathering for adding the new fields in the application
• Critically evaluated information gathered from multiple sources and reconciled conflicts.
• Conducted Data Analysis running SQL queries and using Pivot Tables and Pivot Charts from Microsoft Excel
• Translated business requirements into functional requirements and approaches for developers. Frequently communicated with developers to resolve technical issues. Ensured 100% of Scrum Activities were tracked, kept up to date and reported.
• Worked closely with QA team in different phases of testing such as System testing, Functional testing and Regression testing.
• Designed custom fields and business rules as per the requirements on the standard systems
• Analyzed client requirements and defined the enhancements as user stories with the user acceptance criteria
• Interacted with the testing team to explain the functionalities for the testing phase
• Responsible for identifying and documenting business rules and creating detailed Use Case
• Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions and status of the project using JIRA
• Serve as Scrum Master for the Development team, leading Sprint Planning meetings, Sprint Retrospectives, Sprint Reviews and Daily Scrum Calls
• Responsible for documenting and distributing the minutes of meetings (MOMs) to the Program Manager and other team members
• Involved with the Project Manager in Project Management Documentation and got MS Project experience

Environment: Windows, MS Office, MS Visio, JIRA, Azure Devops, Confluence, MS Outlook, MS-SQL, MS Project and JIRA

Confidential, VA

Sr Business Analyst

Responsibilities:

• Translate business requirements into technical data requirements and specifications, identify gaps, and create implementation plans
• Liaison between business and technology partners to define project scope, determine methods to elicit functional requirements, gain stakeholder alignment and ensure benefits realization.
• Analyze complex system requirements, existing business processes and develop cost-effective solutions.
• Facilitate requirement workshops with Business partners and Architects for application implementation and upgrade.
• Prepare detailed functional and technical requirements and collaborate with technical team and business to determine appropriate solutions to deliver on the product plan/vision.
• Perform intricate activities related to User-Centered Design Analysis, Interaction Design, including workflow analysis Visual Design, page design and rapid prototyping, User research and validation.
• Single point of contact for requirement and design clarifications for technical /testing teams during development and testing phases and lead UAT, traceability and consensus building.
• Execution of day-to-day activities, status reporting and resolving any requirements clarification from technical and testing team during development, testing and deployment
• Have working knowledge of all phases of agile management and implementation. Ability to develop and track a project from inception to deployment.
• Manage and coordinate with multiple resources to provide complete, accurate and timely audit evidence to internal and external auditors.
• Work closely with senior managers across a variety of operating units as well as will be at the heart of the business and facilitate improvements in conjunction with the management team
• Review risk management, control and governance processes and then identify improvement opportunities.
• Dedicated and agile Scrum Master committed to ensuring that teams work in accordance with established rules, values, processes, and practices.
• Ensured the scrum teams lived agile values and principles and followed client required processes and practices.
• Spearheaded multiple Agile ceremonies such as Sprint planning, daily standups, Retrospectives, Story Refinement and Release Planning.
• Tracked and communicated multiple projects progress to stakeholders and management.
• Removed obstacles and managed risks to enable team efficiency and effectiveness.
• Ensured 100% of Scrum Activities were tracked, kept up to date and reported.
• Have working knowledge of all phases of agile management and implementation. Ability to develop and track a project from inception to deployment.

Environment: Windows, MS Office, Confluence, MS Visio, JIRA, Azure Devops, MS Access and SQL Server

Confidential

Business Analyst

Responsibilities:

• Driven and challenged business units on their assumptions of how they will successfully execute their plans.
• Proactively communicated and collaborated with customers to analyze information needs and functional requirements.
• Facilitate Release Planning, Sprint Planning, Grooming, Retrospective, Sprint Demos, Stakeholder Engagement and daily Scrum.
• Worked closely with Product Manager, System Analyst and Development team to sign off feature file test cases as part of Agile ATDD (Acceptance Test Driven Development) process.
• Adapted agile process earlier than scheduled and Adhere to Agile Methodologies through entire software development process.
• Collected requirements using requirements workshops and JAD’s sessions.
• Decomposed high-level information into specific details, abstracted up from low-level information to a general understanding.
• Delivered the following artifacts to customers as needed: Business Requirements Document, Use Cases, GUI, Screen and Interface designs.
• Handled how to interpret customer business needs and translate them into application and operational requirements.
• Served as the conduit between the customer community and the software development team through which requirements flows.
• Created Requirements Traceability Matrix and maintained throughout the project.
• Collaborated with Developers and Subject Matter Experts to establish the technical vision and analyze tradeoffs between Usability and Performance needs.
• Was liaison between the business units and software development /support team.
• Assisted the Testing Team to prepare test scenarios and test cases.
• Assisted testing team on Defect Management Life Cycle and actively involved in User Acceptance Test.
• Conducted detailed and comprehensive business analysis with the Agile methodology.
• Reviewed Unit testing results, creating Test Plan, performing System Testing, Partner Plan Testing, and supporting User Acceptance testing.
• Worked with the respective client functional lead to ensure knowledge transfer in services used and service operations and resolved issues in team retrospective meetings.
• Worked with UAT Testing team in conducting User Acceptance Testing, End-to-End Testing, and Integration Testing and recommended improvements.

Environment: Windows, MS Office, MS Visio, Azure Devops and SQL Server