Business Analyst Resume

SUMMARY

Highly analytical and results - driven business analyst with seven years of experience in process improvement, and an excellent ability to communicate findings with technical and non-technical audiences.
Excellent stakeholder management, and requirement gathering skills.
Proficient in Jira,Excel,SQL, and data visualization tools.
Willing, able, and enthusiastic about learning new processes, methodologies and/or technologies.

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential

Responsibilities:

Carried out elicitation and requirements gathering, business requirements documentation, with stakeholders and subject matter experts, to capture accurate user stories and use cases.
Fostered communication between stakeholders, engineering and marketing, which resulted in improved speed of feature development life cycle by 30%.
Participated in the implementation and enhancement of 30+ system solutions.
Conducted user research and interviews, creating wireframes and collaborated with cross-functional teams to ensure the product met the desired objective and was developed and launched successfully.
Developed four different user stories for a new product, leading to a more focused marketing plan, which resulted in an ROI increase of 35%.
Facilitated two training and development presentations to enhance professional competencies.

Operations Analyst

Confidential

Responsibilities:

Identified business needs of the company through effective stakeholder engagement.
Participated in performance analysis and provided periodic reports to the Operations Manager.
Led planning sessions to ensure business process improvements were well communicated and understood by the team, to be able to work effectively from current state to future state.
Achieved buy-in of all relevant stakeholders using excellent interpersonal skills, showing the ability to work effectively and adeptly with individuals at all organizational levels.
Harnessed excellent planning, organizing, and prioritizing skills, to multi-task and deliver assignments in a fast-paced and demanding environment, which resulted in over 100% improvement in the numbers of Peloton bikes assembled daily.

Team Lead

Confidential

Responsibilities:

Acquired in-depth knowledge of internal business processes of the organization and used that to effectively identify integration, security, scalability, and performance requirements.
Provided guidance and leadership to junior operations analysts, leadership teams and non-technical teams.
Led strategy sessions to implement integrated business process improvements and documented the planning discussions and agreements while providing consultative services to support the development of business policies and procedures.
Performed analysis and identification of requirements for data, reporting and integrations and conducted workflow and gap analysis for operational support processes.
Identified stakeholders, elicited and documented business requirements, and communicated functional requirements for the implementation of business solutions.

Business Analyst

Confidential

Responsibilities:

Developed several business operations improvements in collaboration with cross-functional teams technical ability and subject matter expertise by analyzing the impacts of proposed changes to technology and processes of the organization and limiting its impact.
Analyzed business and operational metrics to ensure optimal processes and provided input to feasibility studies for standard development projects and enhancements.
Prepared functional system and program specifications to support the technical team with integrations of functional processes, process and data requirements.
Developed user test cases and validated test results during test and acceptance stages while also creating functional testing and project status reports.
Performed end-to-end business process analysis and design for the company’s vendor platform and worked with vendor feedback, business development team and stakeholders on the functional design to ensure business and project goals were met.

Jnr Business Analyst

Confidential

Responsibilities:

Supported technical reporting team in the understanding of functional, data and reporting requirements.
Conducted a process analysis and identified opportunities for improvement, resulting in a 25% increase in efficiency in feed disbursement, reducing waste by 15%.
Created financial models to support decision making for various business initiatives and sales pipelines.
Developed and presented recommendations to senior management based on data analysis and industry trends.
Performed end-to-end business process analysis for the farm and redesigned the staff management platform and sales dashboard to improve internal business processes and sales.