Technical Business Analyst Resume

Objective

Enthusiastic Analyst and dedicated employee with integrity, strong work ethic and great leadership skills.
4 years of experience with strong analytical skills adept at conceptualizing solutions that align advanced analytics with business strategy.
Equipped with excellent communication skills, work ethics, and possesses a strong team player with a record of accomplishment.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Technical Business Analyst

Confidential

Responsibilities:

Involved in complete software development lifecycle experience (SDLC) from business analysis to development, testing, deployment and documentation.
Utilized various business intelligence tools to identify and monitor current and potential customers.
Executed SQL queries on underlying databases to generate reports for business users.
Maintained and updated business intelligence tools and databases.
Configured data extraction and scheduled refreshes both incremental and complete refresh depending on the data to improve performance of Tableau reports.
Logged in all bugs, tasks and wrote user stories in JIRA Management tool. With the help of JIRA used to track the development stages
Experience working in a project environment: requirements gathering, testing, development, production, data quality assurance.
Demonstrates strong business acumen and effective communication across functions within an organization.
Participated in daily and weekly meetings to help Reporting and Analytics team troubleshoot towards meeting project timelines.

Business Intelligence Analyst

Confidential

Responsibilities:

Participated in JAD sessions with key stakeholders, SME’s to gather and document requirements.
Identified and created use cases from the gathered user requirements and prepared a comprehensive business requirement document (BRD) & functional requirement.
Generated standard and custom reports to summarize business, financial and economic data.
Analyzed competitive market strategies through analysis of related product, market and share trends.
Provided technical support for existing reports, dashboards, and other tools.
Coordinated with SMEs to make sure that all the business requirements are addressed in the application.

Corporate Travel Manager

Confidential

Responsibilities:

Using experience gained back in India I was able to join Confidential and help grow their business.
I have been involved with all facets of the business starting from attending calls, emails, airline negotiations, creating complex International Itineraries, filing ARC reports etc.
Hands on Experience with International Tariff, exchanges And refunds.
Manage high profile VIP clients with their complex travel requirements and delivering exceptional customer service
Pro - actively reach, identify, and target new revenue generating opportunities through use of growing industry network
Proven track record in a solution selling capacity within the travel industry