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Sr. Business Analyst Resume Profile

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PROFILE SUMMARY:

  • 7 years of IT experience and as a Business Analyst. Worked with more diversified domains like Banking, Finance, Federal Real Estate, State and Local Government Educational Projects.
  • Relevant with all phases of software development life cycle SDLC and test methodologies. Ability to work both independently and in cross - functional team environments.
  • Worked with Agile with Scrum, RUP and Waterfall methodologies.
  • Experience in quality analysis including development of Test Plans, Test Cases and execution of Test scripts.
  • Extensive experience in gathering Business and Functional Requirements, developing Use Cases, Cost benefit analysis, Risk analysis, modeling Businesses Processes, reengineering business processes.
  • Had MBI Security Clearance with Low Risk on 30th November 2009 by GSA. This investigation meets or exceeds the HSPD-12 requirement.
  • Proficient in writing Business Requirements Document, Use Case Specifications, Functional Specifications, Customer Requirement Documents and Workflows using Requisite Pro and MS Word.
  • Worked in SharePoint Web Content Management System and Enterprise Content Management System.
  • Ability to analyze functional requirements, translates them into test cases, and prepare a Detailed Test Plan Specification utilizing knowledge of the functional application, Reviewed Test Cases and Documentation. Had been a mediator between external and internal customers, capable of interpreting their requirements.
  • Facilitated User Acceptance Testing UAT with the business users.
  • Experienced in working with various groups, departments, lines of business, vendors, project teams and teams located across countries.
  • Excellent communication skills, clear and concise documentation skills and more attentive towards the intricacy of requirements.

TECHNICAL SKILLSETS:

  • Development
  • Eclipse IDE 3.2, Eclipse Helio
  • Testing
  • Manual Testing, WinRunner, Test Director, ClearQuest
  • Data Access
  • SQL Developer, MySQL, Sql Plus, Toad, MS Access
  • Content Management System
  • SharePoint Enterprise Content Management ECM, Web Content Management WCM
  • Management Tools
  • MS Project, MS Visio, MS Office, Requisite Pro
  • PDF Forms
  • Adobe LiveCycle Designer 8, Adobe Acrobat 6
  • Server
  • JBOSS, Tomcat
  • Version Control
  • Subversion svn, Mercurial, Visual Source Safe VSS
  • Web Development Tools
  • HTML 4.01, XHTML 1.0, CSS 2, JavaScript 1.7, Jquery, JSP, JSF, Adobe Creative Suite 5, Gomez Web Analytic
  • Operating systems
  • Microsoft Windows XP/7

EXPERIENCE DESCRIPTION:

Confidential

Sr. Business Analyst/OA Product Manager

The Mission Solutions Group delivers complex technology-based mission services, specializing in innovative engineering and management solutions for customers who require day-to-day precision. Its main customers include Confidential the General Services Administration, the Intelligence Community, and other agencies.

Responsibilities:

  • Conducted detailed and comprehensive Business Analysis by working with end users and other stake holders to identify the system, operational requirements, and proposed enhancements
  • Had meeting with all IT group members for communicating managing expectations and to discuss various means for integrations with current system using an adoption through execution strategy in Agile.
  • Updated the specifications document with the new functionality requirements
  • Identified the Business Logic, User Requirements and test-objectives to develop Test plans, Test cases, Use Case Scenarios for Occupancy Agreement OA Tool
  • Wrote SQL queries to extract and transform data, worked with relational tables, and built table views to support report development
  • Created views for specific columns on a table to maintain privacy of a customer data
  • Involved in the analysis and improvement of business processes in the area of Statement Processing by analyzing data required from the legacy system for Rent Calculations, Lease Period, Space Allotment, Summary of Billing Procedures
  • Involved in comprehensive testing of the system to check it satisfies functional specifications
  • Created High Level Test Scenarios, Test Cases and Test Scripts for the new requirements
  • Assisted project manager to formulate release strategy by working with the data team, development team and test team to keep track of deliverables and schedule
  • Setup, co-ordinate conduct system UAT testing with my team of Business Analysts and end-users.
  • Involved in user acceptance and user training sessions, and creating user reference manuals
  • Contributed towards the creation of Product Support Documents and User Training Manuals. Involved in project coordination activities, including project scheduling and resource distribution
  • Verified and validated all the build or release related issues and resolve then through discussion with business analysts with the users approval

Environment: Windows XP, Agile Environment, Scrum, MS Office, Rational ClearQuest, Visual Source Safe, UML, Toad, SQL Plus, MS Visio, Requisite Pro, Adobe Captivate.

Confidential

Sr. Business Analyst

Responsibilities:

  • Elicited, analyzed documented requirements by interacting with business users, SME's, users and managers to create complete and correct requirements specification documentation
  • Conduct weekly meetings to bring together bank technical, business, functional, management, vendor Checkfree and host customer relationship management groups to plan, analyze, track and resolve issues related to the data conversion project. Track individual discussion items to completion until the project moved into testing and deployment phase
  • Implemented data analysis sub-projects by working with business, architecture, vendor and ETL teams to aid in business decision making
  • Single point of contact for Internet Bank Retail and Small Business with Host Customer Relationship Management. All IB customers' relationship with their products and accounts is through this application
  • Elicited the requirement and helped the vendor design the migration of existing Customer Identity Vault to the new Internet Banking site
  • Worked with TRMIS Security to track and implement safe data transfer practices throughout the project
  • Supported TSYS Credit Card conversion to Fidelity/RM specifically with its impacts on Internet Banking
  • Along with the Business Line supported the GreenBook project another project that dealt with mails to customers
  • Created business use case, functional FRS and technical specifications
  • Applied Unified Modeling Language UML methodology to create use case diagrams and sequence diagrams in Rational Rose
  • Assisted the PM in developing Use Cases and project plans and also managed changes to the scope of the project
  • Elicited requirement, coordinated and designed development of sub-project for providing relationship number of customer for conversion to Checkfree
  • Drive resolution of Relationship Management application issues including working with different application teams like loans, deposit
  • Contributed to development of migration plan for Retail and Small Business Internet Banking documentation by the vendor
  • Contributed to the development of deployment checklist for production
  • Lead resolution of design/functional issues related to data conversion
  • Created test validation process document and test scenarios for data conversion for both retail and small business. Verified integrity of data as accounts was migrated. Did end-to-end testing of processes like transfer and bill payments when process is initiated via online application. Verified in the host that data was updated correctly in system of records. Worked with vendor to create reports for the migration of customers. Did data analysis to find problem accounts that need to be checked
  • Tested/contributed to testing of cross-project impacts on data conversion. Created test cases for Internet Manager/Product conversion modules
  • Coordinated activities for every conversion into SIT, BAT, PAT including planning and coordinating file transfers, database backups. This required not only project planning skills beside co-ordination skills but also understanding the project schedules of the RM project as well as Internet Banking schedules. This required domain knowledge, data conversion project knowledge, project planning, cross-project knowledge and analysis and co-ordination skills throughout the project
  • Hosted deployment meetings prior to every conversion to enable a success Internet Banking application data conversion

Environment: Windows XP, MS Office, Agile, Scrum, Rational Requisite Pro, Visual Source Safe, QC, Toad, SQL Plus, MS Visio.

Domain: State Local Education Criminal Justice

Confidential

Business Analyst DigitalBridge is the leader in Digital Ecosystem Transactions to enable Protected Information Sharing. They offer Digital Ecosystem Transaction Solutions to the Government and Public Sector, focusing on developing solutions for the integrated education, justice/homeland security and healthcare.

Responsibilities:

  • Analyzed and documented Business Requirements for Zone Integration Server ZIS , a JSP application portal. Created use cases, activity diagrams and sequence diagrams using UML. Coordinated with the team members to discuss the scope of the project
  • Using detailed knowledge of application features and functions then assessed the scope and impact of business needs throughout the analysis and completion of all enhancements specifications
  • Worked on PDF forms to be prepared for the Justice Department using the DigitalBridge common AJAX framework, which displays the Warrant details according to the options selected. Extracted the HTML from this XML 1.0 framework for UI design. Converted the dynamic Digital Warrant Forms in PDF format which were to be used in the Application Packets
  • DigitalBridge received certification from the Schools Interoperability for its Zone Integration Server 2.0 in March 2008. My Team got awarded for its sound SIF Student Interoperability Framework Certified product application
  • Designed Transcripts for the Students Data Integration. Prepared UI Style Guides for all the portals.
  • Assisted in data analysis, data validations and involved in data modeling. Responsible for scheduling meetings with users, SME's and stakeholders to identify problems, resolve issues and improve the processes
  • Prepared RFP for a Washington Hospital healthcare project. Got requirement for developing IMR Internal Medical Reports generator
  • Worked on requirement collection and documentation for IMR and defined the project scope in Agile Environment
  • Assisted in Project Management, by preparing the statement of work SOW process, ensure that we meet the SOW quality and delivery expectations of our client, prepared documentations for SOW
  • Contributed in information mapping by provided enhanced description of the work decided in the business meeting and supported Process Development. Provided statement of work and maintain change request/approval forms. Monitored the scope and progress of work, allocation and direction of work, kept a track record of the team reports and checked the documents submitted by the team members
  • For the Education Department Conducted competitive analysis research on the Students data using Adobe Presenter 7, for the number of students enrolled in one school is more than the other. Had initially 2,000 student's data for analysis and carried on further analysis after reporting the first group
  • Conducted cross-browser testing for compatibility, W3C validation testing and resolved the bugs
  • Conducted heuristic evaluations and usability testing for the Super Portal and DigitalBridge website

Environment: Windows XP, Agile, MS Office, Rational ClearQuest, Visual Source Safe, MySQL, MS Visio.

Confidential

IT Developer

Responsibilities:

  • Worked on project. PetroBonus Bharat Petroleum Corp. Ltd. is the largest loyalty program in the country with over 17, 00,000 members. The Petro Card is accepted across 67 cities in over 2,804 petrol pumps in India. Designed logo with the title Speed for their promotional media marketing.
  • Developed Rich Internet Application for which was a dynamic flash based application with its products ranging from 400 different varieties
  • Worked on multiple JSP applications with Direxion-Sol. clients
  • Created dynamic emails for giant travel clients like Cox Kings Travels, Taj Hotels, Maruti Udyog Automobiles, SmartFleet BPCL, and Idea Cellular. Emails that will capture images and data from the database by using VB Script, they will be stored virtually and will be send to more than 200 users at their different email ids. This format to be followed for all the mailers to be prepared at DIREM

Environment: Windows 2000, HTML, DHTML, Eclipse, ASP, JSP, VisualBasic, VB Script, JavaScript, CSS, DTP Quark Express, MySQL, Adobe Flash ActionScript 2.0, Adobe CS2, InDesign, FTP, Fireworks, Web Statistical Analysis.

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