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Business Analyst Resume Profile

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FL

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PROFESSIONAL SUMMARY

Accomplished business systems analyst. Highly effective and adept at facilitating communication among functionally diverse groups, capable of delivery of all aspects of a system roll out, including but not limited to system set up, documentation, and training, as well as provide functional business support.

PROFESSIONAL EXPERIENCE

Confidential

  • Manager OASIS Program Training Successfully delivered training program of four separate Procure to Pay systems Ariba P2P, Oracle Financials, Fieldglass and Vertex
  • Delivered weekly status updates to upper management and stakeholders
  • Created and managed training strategy, curriculum, audience analysis, logistics and satisfaction measurements.
  • Managed project plan, milestone tracking, issue resolution/escalation and prioritization of all training workflow to manage overall implementation plan.
  • Managed the development of the training materials by off-shore instructional design consultants.
  • Collaborated with the Communications Manager in the development of the communications plan, drafting and release of all end-user communications.
  • Elicited requirements from business users and subject matter experts to accurately capture business process and system customizations in the preparation of and delivery training documentation.

Confidential

  • Vice President Financial Systems Support Manager Successfully managed the delivery of production support for US, Canada and Latin America while simultaneously serving as lead business analyst for Oracle iExpenses upgrade, RBA enhancements and Markview imaging enhancements.
  • Delivered milestone tracking, issue resolution/escalation and prioritization of workflow to ensure production support and managed enhancement release activities.
  • Principal liaison among business, technology, and infrastructure groups for key projects to enhance post-execution service delivery, documented and unit tested enhancements requests.
  • Lead change management analyst. Coordinated the maintenance of the development, testing and production environments.
  • Developed communications plan and managed all end-user related system communications.
  • Responsible for operational readiness assessments.
  • Developed and implemented OIE Rules Based Audit and Markview Image Enablement.
  • Responsible for quarterly Sarbanes-Oxley assessment reponses as well as internal and external audits.
  • Managed team of functional business support analysts.

Assistant Vice President - Business Analyst

  • Lead business analyst providing functional support for the US, Latin America and Canada regions covering all Oracle Financials modules including TARs and business critical/severity issues.
  • Lead business analyst responsible for the Fixed Assets and iExpenses modules in the Oracle Financials system upgrade from v.11.5.9 to v.11.5.10, and global implementations of Oracle iExpenses and the upgrade to OIE.k.2.
  • Lead business analyst responsible for training of end-user groups and regional support teams.
  • Interfaced with business users to document scope, business processes, business system requirements, and process flows. Created use cases and test scripts.
  • Delivered onsite support to end users post-Go Live.

Confidential

Global Project Adminstrator

  • Prepared weekly status reports for team meetings.
  • Created and maintained Oracle Financials Initiative webpage.
  • Managed Sharepoint documentation database.
  • Prepared GL training materials coordinated and led multiple end-user training sessions.
  • Coordinated employee/consultant on/off boarding, meetings, travel schedules and purchases for department.

Confidential

Assistant Vice President - Global Project Administrator

  • Managed all global program documentation. Designed and implemented new database repository/gate-keeping process for document storage based on internal project life-cycle methodology.
  • Prepared and edited all governance related documents and presentations, such as weekly Project Status and monthly Steering Committee presentations.
  • Prepared all training plans and user materials and delivered training session on multiple Oracle Financials modules.
  • Liaison between North and Latin America support teams and offered specialized support to LA C team.

Confidential

Project Office Adminstrator

  • Managed schedules and prepared travel schedules for Program Manager and Project Manager.
  • Effectively handled issue escalation and resolution regarding Project Team issues.
  • Prepared monthly status PowerPoint presentations and progress reports for all Corporate Technology projects for Senior Management's review.
  • Served as liaison to the Oracle User group - designed to further enhance post-implementation service.
  • Coordinated meetings, travel schedules and purchases for department.

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