SUMMARY OF EXPERIENCE

• Eight plus years of experience as a Business Analyst in Designing, Testing and Implementing systems in Financial Services and Retail Supply Chain Merchandising .
• Results oriented professional, well-versed and highly skilled in best practices and tools related to business analysis, process design and requirements elicitation with attention to detail.
• Strong analytical capability and ability to multi-task in order to implement IT solutions in accordance with corporate initiatives and IIBA-BABOK standards and procedures.
• Extensive experience on SDLC processes using Agile and Waterfall methodologies.
• Effective communication skills to liaise between IT and Cross-functional business areas

COMPUTER PROFICIENCY

• Retail Software Systems JDA-Manugistics, SCAN Warehouse Management system , EDI, ACT International Trade Compliance tool , Oracle MDM solutions Site Hub and Data Relationship Management DRM
• Financial Software Systems Eagle STAR, Eagle PACE
• Languages SQL
• Operating Systems Windows XP/Vista, Mainframe, MS-DOS
• Testing Tools HP Quality Center
• Reporting Tools Cognos 10
• Utility/Office Tools MS Office Suite including MS Access and MS Visio
• Others MKS Integrity, Team Track, Visual Source Safe, Sharepoint

WORK SUMMARY

Confidential

Role: Senior Business Analyst

Responsibilities: Performed Business Systems Analysis by eliciting Business and Functional Requirements for implementing / upgrading Supply Chain and Merchandising system solutions.

• Created a BA Plan and Work Breakdown Structure to document BA tasks and estimates during the Initialization stage of IT projects.
• Facilitated workshops with Business users and IT SME's to elicit Business and Functional requirements.
• Performed Stakeholder Analysis, and created Business Process Maps to document 'As Is' and 'To Be' process flows.
• Created Business Requirements Documents BRD , Functional Requirements Documents FRD for IT projects including cross-functional projects using BABOK tools and techniques such as State Diagram, Context Diagram, Logical Data Modelling, Decision Trees, Use cases, Prototyping and Scenarios.
• Performed Requirements Prioritization by utilizing Lean Six Sigma tools such as SIPOC and BA Solution Selection Matrix.
• Created Business scenarios, Test Pans and Test Scripts for performing QA / UAT.
• Performed QA Testing on multiple IT projects.
• Coordinated User Acceptance Testing with Business SMEs and Technical teams.
• Created Training documentation and conducted user training on major system enhancements.
• Worked on trouble shooting and resolving post implementation issues.
• Created project documentation, including Requirements and Testing documents in accordance with Sarbanes Oxley standards and procedures.
• Actively participated as a committee member on multiple BA committee process improvement initiatives.
• Presented my Success Story on a project at Business Analysts and Project Management Community of Practice meetings.

Confidential

Role: Business Analyst

Responsibilities: Performed Business Systems Analysis for Upgrading and Customizing an existing Portfolio Accounting system.

• Conducted Stakeholder analysis required to conduct JAD sessions.
• Elicited business requirements for the Upgrade project using Scope modeling techniques such as Context Diagram and Process Mapping.
• Created Functional design documents for the proposed software solution to bridge gaps.
• Created and documented test data and test cases in HP Quality Center along with logging tracking defects.
• Created Requirements Traceability Matrix to trace defects identified during testing back to their corresponding business objectives.
• Performed Reconciliation and validation of output using financial formulae and SQL queries.

Confidential

Role: Business Analyst

Responsibilities: Performed Business Systems Analysis for Upgrading and Customizing an existing Portfolio Accounting system.

• Performed GAP analysis between the legacy portfolio management system and the new system.
• Elicited Functional requirements by conducting workshops and using business analysis tools such as Data Modeling, State Diagrams, Prototyping
• Led a team of Business Analysts on-site and off-shore for documenting functional requirements.
• Tested bugs fixes, hotfixes, patches, while performing System Integration Testing UAT
• Planned, coordinated and conducted change management training for phase one of the implementation

Confidential

Role: Business Analyst

Responsibilities: Performed Business Systems Analysis for replacing legacy Portfolio Accounting system with new software.

• Performed gap analysis between legacy systems and the new portfolio accounting software
• Conducted in-depth analysis and evaluation of key business requirements to identified areas needing customization to fill in the gaps.
• Partnered with software and database development teams to map business requirements to system capabilities and drive the technical solution.
• Conducted structured walk-throughs with all stakeholders including end users to verify and validate business and functional requirements.
• Created UAT test scripts and partnered with the end users to execute UAT.

Confidential

Role: Summer Intern

Responsibilities: Worked on Process Improvement measures to streamline the process of applying for NSE membership followed by streamlining the process of evaluating applications received.

• Adopted the DMAIC process for understanding and analyzing the process pain points.
• Analyzed trading and membership systems and workflows
• Performed Root cause analysis to identify areas for improvement.
• Recommended an approach to simplify and streamline the existing workflow and improve level of accuracy for Trading and Membership related activities.

Confidential

Role: Business Analyst

Responsibilities: Worked on financial data applications for credit ratings and ensured quality of the software solution.

• Worked closely with the Business SME's to identify and analyze requirements..
• Elicited and documented requirements using standard SDLC templates.
• Designed Use Cases for the software development team.
• Successfully tested and implemented the software solution.
• Trained end-users on the new data capture software.