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Business Analyst Resume Profile

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MD

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EXPERIENCE

Twenty years of experience in systems analysis, technical support, infrastructure management, database administration, programming and troubleshooting.

SECURITY CLEARANCE:

Renewable State Department SF 86 expired 10/2009 and DOD Secret Clearance

SKILL SUMMARY

Technical Knowledge:

  • PowerBuilder versions 4-10
  • PL/SQL, C, Pascal, dBase/Clipper
  • Netware, GroupWise, Lotus 123
  • Java, Cold Fusion, Stylus Studio
  • Lotus Notes, OutlookMicrosoft Office Suite Word, Excel, PowerPoint
  • Wordperfect, PHP, MySQL
  • Crystal Reports

Business Management/Support Services:

  • Technical Support
  • Helpdesk Services
  • Process Reengineering
  • Quality Assurance
  • PC /Mac Tech

PROFESSIONAL EXPERIENCE

Senior Computer Scientist

CONFIDENTIAL

  • The TRIS system comprised of a database with over 250 tables and 40 megabytes of PowerBuilder code. The code used business rules and several layers of inheritance including PFC and a custom layer. The back end was an Oracle 10G database. ObjectCycle was used for version control and reports were written with Crystal Reports.
  • Expertise in programming client/server applications:
  • Maintained several complex client/server applications written in PowerBuilder. The main suite of modules had 4 levels of inheritance PFC, PFE and 2 user layers . The data entry module handled 27 different form versions.
  • Knowledgeable in PL/SQL Programming:
  • Developed and debugged several PL/SQL packages over 2500 lines long. Wrote many triggers some were used in audit functionality others set 'flags' preparing the data for an automatic process. Created and tuned many views and queries.
  • Skilled in Analysis:
  • Interviewed the clients to ascertain their business procedures to formulate software functional requirements.
  • Experience with Providing Technical Support:
  • Provided direct support to users of data applications and assisted the web support hotline with higher level technical issues.
  • Quality Assurance Specialist:
  • Responsible for unit testing and integration testing of data applications and data product testing.
  • Experience in Business Process Reengineering:
  • Part of a team that reengineered the TRIS from a Clipper system to a Client Server system.
  • Management and Staff Competency:
  • Managed a programming team as the lead programmer. Experience with multi-tasking and complex, multi-faceted, time-sensitive assignments.

Senior Programmer/Analyst/PC Tech/LAN Manager

CONFIDENTIAL

  • Worked in several similar positions as a Clipper Programmer analyst. It was customary for Clipper programmer staff to sever as PC support, manage the network and administer any groupware.
  • Expert Clipper Programmer:
  • Within a team of 25 programmers, as senior staff, wrote the more technically challenging functions and created and maintained the larger applications.
  • Seasoned Business Analyst:
  • Interviewed the office teams, analyzed business processes, and created Clipper applications to maximize efficiency and performance through automated systems.
  • Experienced PC Technician:
  • Serviced PCs and Macs. Administered Novell LANs and email systems such as Outlook, cc:Mail and Groupwise.
  • Management and Staff Competency:
  • Managed Clipper programming teams as the lead programmer. Trained programmers to perform PC Tech tasks.

CONFIDENTIAL

PROFESSIONAL TRAINING

  • Introduction to Power Builder - course held at CBSI Headquarters, 1998
  • Courses in dBase III , Basic, C, Pascal and , PhP, PL/SQL, Montgomery College, Rockville, MD
  • Numerous Clipper, Netware and management courses/seminars
  • Unix-based Spectrometer FTIR Usage Course, Perkin-Elmer Corporation, Ridgefield, CT

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