SUMMARY

• 8+ years of extensive Senior Scrum Master and Agile Business Analyst experience in IT Industry, with solid experience in business process analysis/modeling, business requirements gathering, database design and development of Web Based, and Client/Server applications.
• Facilitated Product Back log Grooming, Sprint Planning, Envisioning, and Retrospective.
• Successfully guided development teams through the transition from waterfall to Agile developments.
• Well - versed with leading industry tools like Jira, Version1, Caliber, MS Visio, MS Word, MS Excel and MS PowerPoint to develop various project deliverables.
• I have used the Confidential Quality center, Confidential Maximo, Remedy (similar to service now) for tracking RFC, IM Tickets and SR.
• Analyzed the existing reports of the reporting system in the database. Checked the consistency of the data after ETL process using SQL queries.
• Hand-on experience with creating, and maintaining Business Process Definition Documents (BPDs) and Functional Specification Documents (FSDs).
• Excellent understanding of Data services, Data ETL using SQL query tools and applications.
• Expert in Adobe Developer XDP, Designing Form Templates Static and Dynamic interactive forms.
• Excel in fast paced environment, working with cross-functional teams, experience in prioritizing to deliver on requirements.
• Adopt and enforce Scrum rules, removing impediments and fostering self-management.
• Experienced in managing projects in various technologies like .NET, JAVA, SAP, JDE, Maximo, Mainframe, etc. with extensive hands-on experience on Mainframe Platform.
• Effectively implemented Defect tracking tools such as TFS, JIRA and GIT.
• Have in-depth knowledge of Software Development Life Cycle (SDLC) methodologies, assisting and working as Scrum Master on several projects, vast experience working in Agile, Waterfall, RUP methodologies. Primarily in Agile methodology. Handling Scrum team offshore and onsite.
• Excellent analytical, Problem solving, decision-making and presentation skills with ability to co-ordinate activities in a fast paced team environment.
• Strong experience on Agile (Rally, JIRA) and waterfall software development methodology, SDLC, and Business Analysis practices.
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.

TECHNICAL SKILLS

Agile: Scrum Master, Sprint Planning, release Planning, Scrum Meet, Retrospective, Story estimation, Client Demo, Agile metrics, Migrating project to Agile, Continuous Integration, TDD, ATDD, BDD, FDD, Pair Programming, Agile Games, Training People on SCRUM.

Methodologies: Waterfall, Agile/Scrum, Six Sigma

RPA Tools: Automation Anywhere, Blue Prism

Project Model: SCRUM, SAFe, Scrumban, XP, waterfall

Project Management: Creating Project Matrices, People Management, Release Management, Risk Management, Leave management, Training people on Agile.

Agile Tool: JIRA

Version Control: SVN, Microsoft Visual Source Safe

PROFESSIONAL EXPERIENCE

Confidential, Monroe, Louisiana

Business Analyst / Scrum Master

Responsibilities:

• Document and communicate market and business needs to applicable stakeholders.
• Provide support for telecom systems integration.
• Developed business use cases and tested them against the requirements and development
• Worked as a scrum master, Facilitated transition from Waterfall to Agile worked alongside IT and PMO management to outline SCRUM and Agile practices.
• Creating Invoices in Adobe Forms and Sending Adobe forms as PDF attachment in Email.
• Expert in Adobe Developer XDP, Designing Form Templates Static and Dynamic interactive forms..
• As a BA, scrum team for Customer Management journey.
• This provides APIs for mobile banking to support onboarding, acquisitions, security fraud events contact, profile/preferences.
• Supported consumer and small business customer segments.
• Created stories for additional layer of customer authentication for high risk transactions for internal and third-party vendor use.
• Implementing the HR Offer letter forms (HCM forms) by interactive Adobe Forms with Webdynpro.
• Invoke XDP into Adobe process, Generated PDF in SoapUI and Analyzing the Output.
• I have used the Confidential Quality center, Confidential Maximo, Remedy (similar to service now) for tracking RFC, IM Tickets and SR.
• Worked heavily on SQL Server database to extract data and build Business reports.
• Working with Product Manager to streamline the current adobe analytics engagement process.
• Developed XDP, Web Server Connection, Assembly DDX and watermark.
• Development of Adobe Forms from Scratch, Migration of Smart Forms/Scripts to Adobe Forms as per requirement.
• Performed complete analysis of existing systems in organization and corresponding business process for sales and marketing.
• Facilitation of functional testing in Oracle utilities customer care and billing, CC&B application, which is integrated with multiple applications such as Salesforce, Workday, Maximo, GIS etc.
• Performed extensive Requirement analysis and developed use cases and workflows.
• Implemented Adobe Forms (PDF), Webdynpro objects, Workflows.
• Interacted with business operations, understand business model, involved in gathering requirements, communicated business process, translated needs into salesforce terms, developed data model, defined objects and relations.
• Analyzed requirements utilizing various methods. (E.g. sample data from SQL queries, Screen Shots, reports, prototype screens, sourcing information, and other data models.
• Track, escalate and remove impediments. Report at daily Scrum of Scrum meetings. Track burn down, issues and progress in Jira .
• Involved in preparing project documentation like project status, project plan, schedules, process documentation, team information and project closure documents.
• Documented the functional specification for each operational report and secured approval from business stakeholders.
• Followed Agile SDLC methodology and part of the Advance scrum team.
• Working as a Scrum Master with new Agile teams and helped them transition into Scrum.
• Validated the test data in DB2 database on Mainframes using SQL queries.

Confidential, Manhattan, New York City

Scrum Master / Agile Business Analyst

Responsibilities:

• Organized and facilitated project planning, daily stand-up meetings, sprint and release planning, and other agile development related activities.
• Established a Business Analysis methodology around Agile (SDLC) methodology.
• Establishes a product vision and roadmap to help position the organization for growth and scalability.
• Responsible for end-to-end project management covering complete project life cycle.
• Working between business and IT to finalize the requirements and then converting them to functional specifications..
• Schedule and scope management for multiple projects running using Agile / Scrum methodologies.
• Providing status reports, burn down charts, velocity and business value charts to business and product owners.
• Used MS-Visio for flow-charting, Use- Case process model and architectural design of the application.
• Created Artifacts and defined Milestones and iteration plans for Inception and Elaboration phases of SDLC.
• Used Lean and Kanban measuring the work in progress.
• Conducted Joint Application Development (JAD) and interview sessions to elicit requirements from the users and subject matter experts.
• Facilitated Sprint Retrospective after each Sprint to determine what went well, what did not go well and what could be done better.
• Laid out the Agile best practices and coached the entire organization in Agile methodology.
• Planned each Sprint and helped the Dev Leads to pick appropriate velocity in each sprint.
• Conducted Sprint Demo wherein the team would present the developed User Stories to the stakeholders and ensured that the stories would pass in the first presentation each time.
• Organized Scrum of Scrum meetings and reported team metrics (team velocity, burn down rate, risk and mitigation plans) to the Directors and VPs.
• Trained the team to author test cases at a very detailed level for user stories to ensure adequate test coverage.

Confidential, Philadelphia, Pennsylvania

Agile Business Analyst / Scrum Master

Responsibilities:

• Produce and explore requirements in collaboration with product owner, scrum master and project manager at the level of detail required for Sprints.
• Lead daily scrum standup meetings, ensuring usefulness and adherence to scrum practice..
• Helped the teams in Story Mapping, User Story writing and Task Estimation to fit Sprint Goals and helped the teams in effective Agile Scrum-work management on a day to day basis on the Kanban board in JIRA software.
• Facilitates scrum ceremonies, sprint planning, daily scrum, sprint review, sprint retrospective and other agile activities, backlog refinement, release planning, story writing workshop, project kickoff meeting.
• Worked with Product Owner on the Product Backlog in creating and prioritizing the work.
• Drive weekly backlog grooming sessions with the team, ensuring work items are estimated and ready-for-work per the Product Owners priorities.
• Work with BA to create user stories and personas to establish requirements.
• Analyzed and elaborated user stories for upcoming development sprints and made them ready for development team analysis.
• Implemented and maintained JIRA for Agile project management.
• Facilitated JAR and JAD sessions, Transformed the Business Requirements Document (BRD) into Functional Requirements Document (FRD).
• Reviewed functional, Non-functional system requirements and constructed a conceptual design.
• Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Involved in generation and execution of SQL queries.
• Conducted business and system analysis during an integration project to reduce duplicate processing and data storage of travel reservation system.

Confidential, Mooresville, NC

Scrum Master / Agile Business Analyst

Responsibilities:

• Organized and managed the Sprint Planning/ Demo and Retrospective activities at the end of every Sprint.
• Followed Agile SDLC methodology and part of the Advance scrum team.
• Facilitated sprint planning sessions, conducted sprint reviews (retrospect) and demo the final product at the end of the sprint.
• Document and communicate market and business needs to applicable stakeholders.
• Identify and define product requirements that align to product strategy for moderately complex problems.
• Ensure requirements traceability to product strategy.
• Write very concise User Stories with Acceptance Criteria for the Product Backlog.
• Created business requirement documents and integrated the requirements and underlying platform functionality.
• Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Organized theScrumofScrums(SoS) calls and escalated all cross-track issues and facilitated inter-track issue resolution.
• Coordinated and participated in daily scrums, Backlog refinement, grooming, sprint planning meetings, Sprint reviews, and retrospectives.
• Facilitate scrum ceremonies (backlog-grooming, sprint planning, retrospectives, sprint kick-off, bug triage, daily stand-ups).
• Updated Agile tracking systems to provide transparency on product and sprint backlogs.
• Worked on creating issues like epic, stories, task, bugs and new projects.
• Prioritize and create user stories in product the Product Owner, Business Stakeholders, and delivery team to understand business needs and identified appropriate solutions.
• Created, managed and collaborate the meeting notes, blog posts, project documents in Confluence.

Confidential, St. Louis, Missouri

Business Analyst

Responsibilities:

• Documented the functional specification for each operational report and secured approval from business stakeholders.
• Build Platform features, user stories, and maintain backlog with priorities, using Rally and JIRA platforms; Drive HLD, Low Level, and Integration (SOAP, REST, JSON, XML etc) Designs.
• Helping team members in complex business flow understanding, providing resolutions for high priority issues.
• Maintained Microsoft Project document like scheduling, project timelines, reporting, status update to client, and presentation to client.
• Analyzed the existing reports of the reporting system in the database. Checked the consistency of the data after ETL process using SQL queries.
• Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
• Modelled Use Case Diagrams, Activity Diagrams and Data Flow Diagrams using MS Visio.
• Facilitated meeting discussions between business users, business analysts and technical analysts.
• Followed a systematic approach to eliciting, organizing, and documenting requirements of the system.
• Directly managed multiple projects involving multiple team sizes.
• Performed detailed analysis of business processes and workflow in conjunction with business owners and subject matter experts to develop recommendations for improving the efficiency and effectiveness of the company's business practices.
• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation.