SUMMARY

• Business Analyst with 6 year’s IT industry experience in business data modeling, software requirement analysis, process modeling, process flow and quality assurance skills using the UML methodology.
• Organized many Joint Application Developments (JAD) and Joint Requirement Planning sessions (JRP), Functional Requirement Documents (FRDs), Interviews, workshops and requirement elicitation sessions, sessions with end - user/clients/stake holders and the development group.
• Comprehensive knowledge and experience in all aspects of the Software Development Life Cycle (SDLC), which includes Gathering Requirements, Analysis, Design, Development, Testing and Implementation. Proficient in Object Oriented Analysis, Design and Development.
• Expertise in the use of tools such as Rational Rose, Requisite Pro.
• Proficient in using UML in behavioral, structural and architectural modeling - in creating Use Case, State, Activity, and Class and Sequence diagrams using Rational Rose.
• Used Microsoft Visio for Business Process Modeling and Data flow diagrams.
• Worked with Rational Suite of tools to create requirements documents (Requisite Pro), visual data models (Rose).
• Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfall.
• Experience in conducting GAP analysis.
• Successful as a team player to work in conjunction with other DBA’s, testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in projects.
• Expertise in Analysis of Problem Severity, Defect tracking and reporting system.
• Strong communication, problem solving, organizational, interpersonal, and presentation skills.
• Experience in Financial Services and Insurance market

TECHNICAL SKILLS

Business Tools: Rational Suite (Requisite Pro, Rose), MS Visio, MS Project, MS Access, MS Office Suite, SharePoint, Visual Paradigm, Team Web Access, Team Foundation Server, Azure, Balsmiq

ALM Tools: JIRA, HP-ALM, Rally, IBM Rational

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, User Acceptance Testing, Business Environment and Market Research Analysis.

Methodologies: RUP, UML & Business/Data Modeling, Agile

Operating Systems: Windows XP/NT/2000, Mac OS X, DOS, UNIX, Linux

Databases: Oracle 8i/9i; SQL Server 7.0 & 2000; Access 2000, MS SQL Server, DB2

PROFESSIONAL EXPERIENCE

Confidential, Urbana, MD

Business Analyst

Responsibilities:

• Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.
• Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Prepared extensive cost - benefit analysis to support system and process changes
• Meticulously analyzed complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention
• Worked on the impact analysis and the risks during the sprint and discussed it with the stakeholders and business users to implement the solutions and avoid the similar risks in the future.
• Assisted the cross functional scrum team to work together to effectively release the application to the user.
• Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Project implemented using the Agile Methodology and worked closely with the stakeholders and business users to draft user stories and validated the acceptance criteria for the user stories for test analyst to conduct the testing successfully.
• Developed use case document to capture user experience considering the business rules.
• As a scrum master facilitated all the scrum ceremonies and meetings at the end and beginning of the sprint and created the sprint reports - Velocity report, burndown charts, release burn down and epic report.
• Maintained the JIRA board and create the boards understanding the dependencies of the business process.
• Performed manual testing on Front End and Back End.
• Performed smoke, functional, integration and regression testing of the website.
• Defined Testing priorities, Scope, and limitations of testing and set up testing environment.
• Formulated, analyzed, documented, and implemented the test strategy. Involved in writing Test Plan and Test Cases for the application.

Confidential

Information Technology Business Analyst

Responsibilities:

• Used Agile software development methodology in defining the problem, gathering requirements, writing functional and technical specifications, business system modelling.
• Part of team that focused on product issues, missed requirements and defects.
• Acted as a liaison between the business and software engineers to communicate the needs of the business.
• Participated in an agile environment by creating stories that communicated the needs of the business.
• Ensured that the groomed stories are implemented and released within the four-week agile sprint cycle.
• Took part in daily standups to analyze and escalate the causes for delay to the concerned departments for the prompt resolution of the issues.
• Conducting retrospectives, to improve the productivity of team.
• Participated in defect review meetings to for the root cause analysis, based on QA, DEV and business input.
• Worked on Equities, with Front office and Middle office, to improve trade capture, trade processing and settlement, and query in-process, pending and failed trades to trouble-shoot errors
• Provided support and assistance to QA in testing functional requirements and DEV in code development.
• Scheduled, coordinated and led demonstrations of development during sprints and during UAT defects/testing.
• Tracking dependencies and keeping stories in backlog prioritized.
• Establishing foundation for benchmarking and monitoring the progress of the team.