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Business Analyst Resume Profile

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SNAPSHOT:

  • Experienced IT leader with 13 years of global experience Confidential
  • in Project Management, Business Analysis, Operations, and Six Sigma.
  • Experience in team leadership, stakeholder management, and process adherence through project lifecycle from concept through project execution and warranty support.
  • Experience managing large-size complex projects to medium-sized projects with budget of 1.5 million to 500k applying PMBOK concepts to create Status reports, Cost Benefit Analysis CBA , Cost Estimation, Work Breakdown Structure WBS , Reporting and Project Planning.
  • Experience in creating and managing project communication plan, developing project approval and demand management process.
  • Experience in AGILE methodologies and SCRUM in implementing the Business Process.
  • Experience managing cross functional teams spanning across geographies, vendor management.
  • Experienced as an implementation manager, have led clinical documentation software implementation for over 40 North American Hospitals and Ambulatory Clinics.
  • Excellent writing skills in preparing Story Cards, Business Requirement Specification BRS , User Requirement Specification URS , System Requirement Specification SRS , System Design Specification, and Functional Specification.
  • Knowledge of business process analysis and design, reengineering, process rationalization, cost control, capacity planning, and performance measurement.
  • Experience in analyzing business needs, gathering requirements, gap analysis, and testing software applications.
  • Experience working with Executive Management on the implementation of the Company's strategic and operational plans.
  • Flexible, innovative and able to thrive in a fast-paced, growth-oriented and time-critical environment.
  • HIPAA Six Sigma Green Belt certified.

IT FORTE

MS Project, Clarity, Quality Center, Rational Requirements Composer, Rational Team Concert, QTP, Snagit, SQL, Balsamiq, FluidUI, MS Excel, MS Word, MS Visio, online meeting tools.

KEY PROJECTS EXECUTED

Confidential

Project Solutions Lead

Budget: 1.5 million

  • The scope of this project was to improve security standards of IT Platform websites used by Nationwide's professional users.
  • Developed, maintained, and tracked project plans including WBS, schedule, scope, risks, and change management throughout SDLC.
  • Managed solution scoping for implementing IT security for Sales and Service Center SSC , Retail Service Center RSC and Investor Service Center ISC in an Agile software development environment.
  • Partnered with Information Risk Management team and Business for requirements management from project initiation through implementation to empower technical teams to produce the best possible security solutions.
  • Managed migration of users from legacy system.
  • Coordinated work of test teams and monitored their performance during performance and integration testing.
  • Coordinated infrastructure deployment.
  • Compiled test metrics for reporting and optimizing delivery schedule.
  • Created project processes and templates that allowed the project team to operate within the Agile methodologies.
  • Produced dashboards to graphically display progress associated with requirements of the project.
  • Managed the work backlog for the Business Analysis and Technical teams.
  • Performed requirements auditing with every iteration and created standards and checklists for development team to better understand documentation expectations.

Environment: Agile, Rational Requirement Composer, Rational Team Concert, SharePoint, Clarity, Quality Center, MS Office Tools, Visio, Snagit, SQL.

Confidential

Project Manager

Budget: 1 million

  • Acusis acquired SPI, another clinical documentation company in June 2011. This project was aimed at migrating all of SPI's existing customers who are on multiple platforms to AcuSuite platform.
  • Steering end-to-end migration of data and users to AcuSuite platform.
  • Developed transition strategies and change management strategies.
  • Conduct stakeholder and impact analysis.
  • Managed onshore and offshore development team.
  • Monitor and track project status and provide periodic status updates to key stakeholders.
  • Lead project meetings, identify key risks and take appropriate actions steps to resolve issues.
  • Own issue resolution from start to finish by monitoring unresolved issues and ensure prompt resolution with robust and proper escalation.
  • Interacting with Architects, Test Lead, Business Analysts and Technology Lead to monitor the overall progress of the projects and planning of various releases.
  • Researched existing application, performed GAP and Risk analysis, and evaluated benefits of migration.

Environment: Agile, MS Project, SharePoint, Quality Center, MS Word, MS Visio, MS Live Meeting, SQL

Confidential

Project Manager

Budget: 550k

  • Interfacing AcuSuite EMR application with EPIC for Clinical Documentation and Patient Information exchange.
  • Developed project plan and schedule.
  • Managed onshore and offshore development team.
  • Played a key role in the planning, testing, and implementation of system enhancements.
  • Worked with a cross functional and diverse team of business users and developers to enable accurate communication of requirements and ensure consensus.
  • Improved project management processes using CMMI methodologies.

Environment: Clarity, Quality Center, SharePoint, MS Word, MS Visio, WebEX

Confidential

Project Manager/BA

Budget: 750k

  • eTranscribe is a web-based clinical documentation solution for hospitals, clinics, and individual doctors. Each category of users that exist in a hospital scenario uses the single integrated platform including physicians, Health Information Staff, and IT team. Based on specific role and access privileges, each user sees their respective interfaces and features.
  • Prepared and managed project plan and schedule.
  • Created and reviewed functional specification document.
  • Managed onshore and offshore development team.
  • Coordinated with Developers, Business to review customization and testing requirements.

Environment: Agile, MS Visio, SharePoint, MS Word, MS Project, Quality Center, QTP

Confidential

Project Manager/Business Analyst

  • Radware is a radiology reporting platform that combines advanced speech recognition technology, data capture, multi-site workflow and structured reporting in a single platform. This next-generation platform provides real-time speech recognition and dictation, correction workflow, printing, faxing, coding, peer review, integrated clinical content and extensive administrative tools.
  • Developed project plan and schedule.
  • Liaised with business and functional owner during high-level review sessions to derive at action plans.
  • Performed GAP analysis of business rules, business and system process flows, user administration.
  • Conduct JAD sessions with stakeholders throughout SDLC to resolve open issues.
  • Worked with QA team to validate test plan and test cases for UAT.
  • Validate technical designs created by IT developers against functional specifications.

Environment: MS Visio, MS Word, MS Project, MIS, RadWare, Quality Center

Confidential

Project Manager/Business Analyst

  • AcuSpeech is a front-end speech recognition solution that expands on Dragon Naturally Speaking Medical, which gives clinicians flexible options for dictating, editing, and reporting.
  • Evaluating various frontend speech recognition engines available in the market and benchmarking.
  • Responsible for compiling business requirements, performing user acceptance testing.
  • Designed and implemented workflow process using lean six-sigma DFSS concept.
  • Provided product training to customers and product support post implementation.

Environment: MS Visio, MS Excel, MS Word, Quality Centre, GoToMeeting

Confidential

Project Manager/Business Analyst

  • AcuSpeech is an integrated backend speech recognition software designed to streamline clinical documentation for healthcare enterprise. This intelligent speech recognition software turns clinical dictations into formatted draft documents. AcuSpeech includes integrated components for enterprise-wide Voice capture, speech recognition, proprietary medical language models based upon billions of medical words, grammar and statistical language models, thus ensuring the technology meets the quality standards of the industry.
  • Coordinating with research and software development team in developing and integrating speech technology to Acusis work flow in a cost driven model.
  • Evaluating various speech recognition software in the market and understanding end-user needs.
  • Reporting evaluation results, implementation plan and strategies to senior management.
  • Providing product support and training to end users and customers.

Environment: MS Visio, MS Excel, MS Word, Quality Centre, WebEX, SQL, HTML

Confidential

Quality Controller/Business Analyst

  • WordScript application provides content driven formatting solution for clinical documentation. The software backed by a formatter takes care of client-specific formatting requirements enabling users to document reports in one standard fashion, thereby providing innovative solution for manual formatting errors, speed, user productivity enhancement and better quality for clients. FileFlow manager is a web based workflow management tool for supervisors and managers.
  • Responsible for gaining a good understanding of user needs and accurately representing them in a well-documented software functional specifications document.
  • Generated test plans and test specifications.
  • Managed and coordinated the User Acceptance Testing and created documents to support training.

Environment: UML, MS Visio, MS Excel, MS Word, MS Access, Rational Tools, Test Director, MIS, SQL.

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