SYNOPSIS:

• Presently working with Confidential as Senior Business Analyst / Project Manager / Onsite Coordinator
• 10.5 years of Technology and Business and Quality Analysis, Functional Consulting, Data Analysis, Onsite Coordination and Project Management experience with Kaiser Permanente, WellPoint Inc., Intel Corporation, Cisco Systems Inc., Dell Inc., Ford Motor Company as major international clients
• Experience in 24 Projects dealing with multiple domains
• Well conversant with Change Driven Scrum as well as Plan Driven Waterfall approach of Software Development
• Experience in the capacity of Scrum Master and also as Product Owner
• Gaining experience in the field of Business Process Management and Big Data
• Manage and Lead the Analysis, Development Implementation of custom applications
• Customization, Configuration and Implementation experience with two ERP products: MFG-PRO QAD and Ramco e-Application previously known as Marshal as Functional Consultant
• Experience in application built on .Net Technology as Sr. Business Analyst
• Experience in web-based application built on J2EE Technology as Lead Business Analyst
• Experience in Balance Scorecard Performance Measurement Project as Business Analyst
• Experience in defining the scope for implementation of CRM Salesforce.com while interacting with the Business Managers and BU Heads

EMPLOYMENT PROFILE

CONFIDENTIAL

PRESENT PROJECT DETAILS:

Role: Senior Business Analyst, responsible for Business Analysis, PMO Activities and Report Generation

• Key Accountabilities:
• Business Analysis

Conducting 'CONFIDENTIAL

• on the Client's Pharmacy Business Process and Functionality within the whole gamut of Business Architecture framework
• Helping the Client to streamline their Business Process further
• Creating Playbook and 'As-Is' Business Requirement Documents
• Gearing up for Requirement Workshop to elicit new Requirements and changes from End Users and Business Managers
• Project Management
• Executive Assistance to the Director as Part of the PMO team
• Incident Management, well conversant with Remedy Tool
• Defect Management, helping the Defect Management Team to close the defects faster, thus accelerating the preparedness for the next major Release
• Helping the Client Director to streamline the Incident and Defect Management Process, ensuring seamless operation
• Well conversant with HP Quality Centre
• Analysing the Incidents, Developing and Maintaining Management Reports
• Idea Management
• Conducting iDEA Workshop
• Managing, Packaging and Presenting selected Ideas to the Client

PREVIOUS PROJECT DETAILS:

CONFIDENTIAL

Role: Senior Business Analyst and Onsite Lead Coordinator, responsible for Knowledge Transition from Client Team for the Healthcare Management Applications

Key Accountabilities:

Business Analysis

• Interacted with the Client SMEs to understand the Business and Functionality of the Modules
• Guided the Java and SQL Lead with the Business Knowledge to understand the Business Process while they are looking at the Codes/SPs/Packages/Jobs
• Guided Offshore Team during documentation of System Information Document SID
• Prepared SID, Reviewing the SIDs developed by Team Members, finalizing SID
• Onsite-Offshore Coordination and Project Management
• Provided update to Management on the Progress of the Project by calls and Weekly Reports
• Identified Road Blocks and Risks and discuss with Management on the Mitigation Plan
• Client Handling and coordination
• Knowledge Transition Management
• Facilitated the process of enabling a team of Module SMEs within UST
• Facilitated Reverse KT to Client SMEs
• Coordinated with Client SMEs to obtain Sign-off
• Facilitated internal Teach Out once Client Sign-off is obtained
• Created a systematic Knowledge Management Base

PREVIOUS PROJECT DETAILS:

CONFIDENTIAL

Role: Project Manager and Senior Business Analyst, developing an intranet site for the client

Key Accountabilities:

• Project Management:
• Spearheaded the Team and the Project by managing each Development Iteration
• Guided the Team during each Sprint Planning Meeting
• Helped the Team to understand and come up with the Definition of Done
• Conducted Daily Scrum, Addressed each road-block Team faced during each Scrum Meeting
• Monitored, reviewed and discussed any improvement possibilities after each Sprint Reviews
• Guided and mentored the Team in each stage of the Project initially, while making every effort to empower them
• Business Analysis and Requirement Management:
• Requirement Elicitation by conducting Workshops, prepared Initial Requirement Documentation in form of BRD
• Lead discussion in each Requirement gathering session and guided the Team to understand every intrinsic aspect of Client's need
• Helped the de-facto Product Owner Business Analyst Team Member with the Product Backlog as well as Sprint Backlog
• Helped Team in creating User Stories, Workflow Description, User Interface Prototypes, Playbooks, User Guide
• Client Relationship Management while ensuring that the Team moves from 'order taker' mode to 'delivering the best possible business value' mode

PREVIOUS PROJECT DETAILS:

CONFIDENTIAL

Role: Consultant Business Analytics, exploring data, helping to gain insight to drive Business Decision making

Key Accountabilities:

• Collated data from different sources to churn out the required information, understanding patterns
• Analysed information to understand the Business Needs and thus helping in making effective Business Decision
• Designed new Reporting Scorecard and Dashboard while conducting As-Is Study, Gap Analysis, Requirement Elicitation, Documentation, preparing Wireframe

PREVIOUS PROJECT DETAILS:

CONFIDENTIAL

Role: Analytics Consultant for developing BI and Reporting Application

Key Accountabilities:

• Designed a Reporting Scorecard, Dashboard and Reporting Engine
• Conducted As-Is Study, Gap Analysis, Requirement Elicitation, Documentation
• The solution would enable different User Groups at different levels of hierarchy to publish reports and dashboards, monitor outcomes and drill down the issues at the lowest possible level

PREVIOUS PROJECT DETAILS:

CONFIDENTIAL

Role: Project Manager and Business Systems Analyst of the Content Management Application of Ecommerce Platform

Key Accountabilities:

• Project Planning and Execution
• Taken care of multiple activities: Release Management, Production Issues Management, Business Requirements Analysis, Preparing Team Roster for different activities, Business Communication, Engaging in Business Interlocks
• Prepared Problem Determination Procedure PDP Document
• Worked in the capacity of Product Owner from Content Management Team during Quarterly Development and Release
• Facilitated proper Transition Management from client team to UST Team, documenting in the form of Application Management System Manual and System Maintenance Knowledge Transfer Document

PREVIOUS PROJECT DETAILS:

CONFIDENTIAL

Role: Lead Business Analyst and Domain Consultant for Innovation Practice Team

Key Accountabilities:

PREVIOUS PROJECT DETAILS:

CONFIDENTIAL

Worked as Sr. Business Analyst to define the scope boundary and Resource Allocation for Healthcare Project keeping in mind the budget and time constrain

PREVIOUS PROJECT DETAILS:

CONFIDENTIAL

Role: Sr. Business Analyst

Key Accountabilities:

• Worked as Product Owner
• Conducted Workshops, prepared Initial Requirement Documentation in form of BRD
• Prepared, owned and maintained Product Backlog and Sprint Backlog
• Created User Stories, Workflow Description, User Interface Prototypes, Storyboard

CONFIDENTIAL

A leading education and training company offering a range of services that include creating educational and training content of global relevance designing and executing large learning initiatives and setting up the requisite infrastructure

Role: Project Manager and Lead Business Analyst

CONFIDENTIAL

An Information Technology Services, Consulting and Outsourcing Company, focused on Solutions and Services in the Enterprise Application Space EAS in the Transaction, Analytics and Collaborative Solution Layers.

Role: Business Analyst

CONFIDENTIAL

A leading software product company in India, offering ERP products Ramco e-Application, previously known as Marshal , e-Business and networking solutions, having global presence

Role: Functional Consultant

CONFIDENTIAL

ISO/TS16949:2002 certified, world class manufacturer of seamless tubes, tube based products alloy steels

Key Accountabilities:

• Worked as the Production In-Charge
• Accountable for manufacturing and materials planning

CONFIDENTIAL

An ISO certified Indo-Japanese Technical Collaboration located at Mumbai-Silvassa, manufacturing Industrial Measuring Equipment

Key Accountabilities:

• Worked as the In-charge of PPC Department, reporting directly to the General Manager Production
• Accountable for Production Planning and Control of all the product line to handle multiple products and their associated factors, to control and monitor the orders with minimum W.I.P. and downtime
• Responsible Materials Planning Have found ways to save raw materials for our PCM processes
• Streamlined the PPC system as a whole and its associated processes related to Materials, Stores etc.

Key Highlights:

Converted the manual system into MS-Excel spreadsheet by identifying and streamlining different PP related procedures

CONFIDENTIAL

A media conglomerate, with eleven publications and three news channels

Key Accountabilities:

• Coordinated the supply chain activities in all the production associated departments for smooth operations during day and night shifts along with the co-ordinating with other production plants
• Managed Plant operations, as Shift In-charge, leading a team of 15 Engineers, Monitoring raw materials, shop floor work in progress, components and finished stock
• Worked as SAP end-user, involved as a team member to make the employees understand and be convinced of the benefits of SAP implementation in the organisation their responsibilities/ benefits

CONFIDENTIAL

100 export oriented unit, deals in manufacturing and exports of Fasteners to Europe and USA

Key Accountabilities:

• Monitored production scheduling and supervising the production dispatch of finished products to maintain JIT deliveries
• Handled the supply chain, interacting with the vendors while dealing with the quality issues and delivery schedules

OTHER ACCOMPLISHMENTS

• Attended 2 days BA Convention at Bangalore Jul.'13 , met and discussed with the Industry Leaders on the Disruptive Technologies
• Certified Process Practitioner CPP Level I in Business Process Management BPM , trained by Steve Towers, BP Group Lead Coach Apr.'09
• Certified Quality Engineer CQE from Indian Institute of Quality Management IIQM , Jaipur Aug.'02
• SAP Functional Training PP Module from United Systems InfoTech Pvt. Ltd, Mumbai Sep.'02
• In two consecutive appraisal cycle current and previous in UST-Global, awarded with the Rating E Excellent Contributor
• In the last two appraisals in Ramco Systems, awarded with the Rating AEE Always Exceeds Expectations
• Received Appreciation from the Customer as well as from Management of Ford Asia Pacific for contribution to the Business Process Improvement in projects with Ford Motors
• Acknowledged as Pride of Ramco as a part of the ITC e-Choupal Project Team
• National Scholarship holder for obtaining high percentile in Xth and XIIth Board Examination