Sr. Business Analyst Resume Profile
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SUMMARY
- Experienced professional with over 15 years of continued progression in project management, Lean Six Sigma, business analysis and information management with key accomplishments supporting highly competitive industries, including automotive, retail, financial and communications. A strategic planner with a consistent record of success utilizing a fact-based, process-oriented approach driven toward aggressive goals in support of cost minimization, optimal service standards and organizational objectives.
- Spent the last four years David has worked as a SharePoint Engineer, Sr. Business Analyst and Project Manager almost exclusively on Microsoft SharePoint Projects at large Fortune 1000 companies on strategic projects. Have als begun utilizing Office 365 t revitalize a nonprofit IT footprint and bring efficiency and effective communication t the international volunteers of limited technical experience.
SKILLS
Technology
- Microsoft Certified Technology Specialist, certified in Microsoft Office SharePoint Server configuration, with a record of installation, and customization in small, medium and large environments as well as Office 365.
- Full tenant management on Office 365.
- Have configured and trained end users on Microsoft Project Server 2010 and SharePoint O365/2013/2010/2007.
- Proficient in Microsoft Office Suite products including Visual Basic, MS Project, MS Visi and FrontPage ,various Line Of Business systems including i2 Transportation Manager, Supply Chain Strategist , Microsoft SQL Server, Microsoft Office SharePoint 2007/2010 and Microsoft Project Server 2010.
- Developed and supported operational, financial and metric databases
- Well-versed in supply chain based software needs for application across multiple industries and utilized this knowledge t partially define the functional design of supply chain analytical and operational tools.
- Process Improvement
- Functioned as a Fulfillment Black Belt, supporting Supply Chain objectives of maximizing fill rates for over 3,000 products in a vertical, international manufacturing environment.
- Successful in tw years of a Lean Six Sigma environment driving cost-out initiatives, fill-rate improvement and inventory reduction and tw years as Lean Lead in a department of 80 Engineers.
- Streamlined project management operations for an IT consulting company dealing with software and hardware customization in a Microsoft shop environment. Detailed and documented the in-house communication plan with Microsoft Consulting Services for shared project responsibilities.
- Managed a vender compliance process for metric analysis, vender review and procurement review for Lead Logistic Provider functions for tw major automotive manufacturers.
- Business Analysis
- Developed business requirements documents for development hand-off for large scale manufacturing and internet facing retailers.
- Utilized business process mapping t develop and implement structured workflows for process automation and improvement.
- Designed complex models for major automotive manufacturers comprising of inbound material management and intra-plant material management, production scheduling, utilizing third-party and dedicated fleets, off-site sequencing scheduling, and packaging management.
- Provided operational needs assessment and business process mapping.
- Created and implemented test plans for business requirements in a quality assurance environment.
- Project Management
- Implemented a Project management Information System for a global engineering firm t assist local governments in managing projects utilizing Microsoft Project Server 2010 and SharePoint 2010.
- Managed a team of over 60 in distribution center design, location and implementation for a major automotive manufacture's multiyear reorganization of their inbound logistics solution.
- Project Manager and Server Migration Organizer for a government Infrastructure Domain Migration project. Responsible for managing and coordinating project timelines and migration schedules for a team of 9 consultants, providing analysis and management of client expectations, hours and project costs.
- Performed engagement and project management functions for a customer migration of workflows from LiveLink t Microsoft Office SharePoint Server environment
- Managed cross-functional team of varying responsibility levels in a full intranet delivery.
- Analytical Problem Solving
- Designed complex transportation models for major automotive manufacturers comprising of inbound material management and intra-plant material management, utilizing third-party and dedicated fleets, off-site sequencing scheduling, and packaging management.
- Provided operational needs assessment and process mapping details for design of crossdock and warehouse facilities t aid in facility purchase, construction and operation.
- Designed supply chain solutions for home delivery of product throughout North American and the Caribbean of finished custom-made and ready-to-assemble cabinets.
- Supervised the warehousing and distribution services of a regional automotive parts distributor.
- Finance
- Reviewed and managed production of multi-million dollar operating plans in excess of 70 million annually.
- Created and analyzed business cases for large scale supply chain adjustments centering on customer-focused parameters.
- Performed on-demand pricing for market tests and new business analysis including additional product lines, sourcing of commodities and operational relocations.
- Facilitated purchasing bid process for large transportation spends throughout North America.
EXPERIENCE
Engagement Mgr/SharePoint Engr - CONFIDENTIAL
Sr. Business Analyst - CONFIDENTIAL
Sr. Business Analyst/PM CONFIDENTIAL
Sr. Engineer - CONFIDENTIAL
Six Sigma Black Belt - CONFIDENTIAL
Project Manager - CONFIDENTIAL
Logistics Coordinator - CONFIDENTIAL
Asst. Warehouse Manager - CONFIDENTIAL
CONFIDENTIAL SharePoint Engineer / Developer
- Open-ended consulting agreement t perform Tier II support for user base, manage business requirements and design ECM solutions t support operational needs.
- Requirements solicitation and documentation
- Problem resolution
- SharePoint configuration
- Guided ECM strategy and implementation
CONFIDENTIAL
Communications / IT Director Board Member
- Board member responsible for internal communication and ECM.
- Requirements solicitation and documentation from US and Kenyan based resources
- Office 365 tenant management includes Exchange, SharePoint, AD, Office 2013, and Yammer
- Fundraising management
CONFIDENTIAL
Project Management Information System
- Business Analyst on a six month engagement for a local government's engineering bureau implementing a project management information system based on a Project Server and SharePoint platform. Performed activities such as requirements gathering, training and engagement management.
- Requirements solicitation and documentation via Microsoft Team Foundation Server
- Training documentation preparation and classroom instruction
- SharePoint and Project Server configuration
- SharePoint and Project Server security configuration and maintenance.
CONFIDENTIAL
Corporate Intranet with Social Focus
- Business Analyst for a Northeastern Ohi manufacturer where an intranet with custom features was built on a SharePoint 2010 infrastructure.
- Requirements solicitation and documentation
- Training documentation preparation and classroom instruction
- Developed and recorded reusable introductory and training videos for the customized environment.
- Performed user testing on custom features
CONFIDENTIAL
Board of Directors Extranet
- Project Manager and Business Analyst for collaboration portal for an International Manufacturer's Board of Directors. Activities included project manager and business analyst functions for the requirements gathering, selection, testing and implementation of a third-party collaboration tool t be used for Board of Director collaboration.
- Documented high level, sensitive content management process
- Designed and implemented user preferred portal look, features and functionality
- Trained Executive and Board level users
- Configuration of third party tool t meet corporate needs including use with iPad
CONFIDENTIAL
Collaboration Intranet Implementation
- Business Analyst for collaboration portal for an International Manufacturer with 17,000 global users. Activities included requirements gathering, training, governance documentation, testing and implementation of a SharePoint intranet used for global collaboration.
- Requirements gathering for a 17,000 user environment
- Supported SharePoint Administration team as a flex resource
- Assisted governance team via guidance t define and implement information architecture and taxonomy
- Governance assistance via guidance and governance committee input.
- Assisted adoption team in generating corporate buzz via training, surveys, competitions and value-based presentations
- Training via classroom setting, lunch and learn webinar and one on one.
- Included creation of training documentation and classroom curriculum.
- Managed content and site governance for corporate portal designated for 'sensitive content.' Defined and implemented access requirements and governance procedures t comply with PCI standards and internal separation of duty requirements.
CONFIDENTIAL
Requirements Gathering, Design, Testing
- Business Analyst for external facing extranet for an International Manufacturer t manage Service Requests. Activities included requirements gathering, testing and implementation of a SharePoint extranet used for North American customers.
- Requirements gathering for Service Request Management extranet t allow customer t log, monitor and interact with their respective service requests
- Included
- Documenting Line of Business requirements for content reliability and security.
- Wireframing of design options
- Mockups test design options and define development gaps
- System Integration Testing and User Testing
- Assisted governance team via guidance t define and implement information architecture and taxonomy
- Governance assistance via guidance and governance committee input.
- Training via classroom setting, lunch and learn webinar and one on one.
- Included creation of training documentation and classroom curriculum.
CONFIDENTIAL
Domain Migration
CONFIDENTIAL for a government Infrastructure Domain Migration project. Responsible for managing and coordinating project timelines and migration schedules for a team of 9 consultants, providing analysis and management of client expectations, hours and project costs.
CONFIDENTIAL
Live Link t SharePoint Migration
- Performed engagement and project management functions for a customer migration of workflows from LiveLink t SharePoint workflow. This entailed the creation of out-of-the-box, SharePoint Designer and Visual Studi workflows.
- Managed the project process from cradle t grave including weekly status reports and periodic stakeholder report-outs.
- Performed EM role t ensure client satisfaction and expectation satisfaction.
- Developed requirements documents from multiple client interviews and real world monitoring.
- Created workflow requirements for processes ranging from Simple through Complex State Machine.
- Customized SharePoint interface t meet client expectations
- Developed composite applications
- Branded client sites
- Created custom templates
CONFIDENTIAL
POC Project
- Managed the installation, creation and training for a SharePoint Proof of Concept. The POC goal was t develop an intranet site supporting 13 distinct workgroups at least three pages deep.
- Managed the project process from cradle t grave including weekly status reports and periodic stakeholder report-outs.
- Installed and configured SharePoint environment
- Performed requirements gathering and document preparation for nine business segments.
- Developed simple and complex workflows samples t highlight SharePoint capabilities.
- Conducting in-person training classes for end users and site administrators
- Created various training course material, including a class curriculum presentation, detailed training guide and quick reference guides
- Customized SharePoint interface t meet client expectations
- Developed composite applications
- Branded client sites
- Created custom templates
CONFIDENTIAL
iConnect Project
- SharePoint intranet/extranet solutions designed t pair providers with consumers. This project contained a large workflow and InfoPath component.
- Oversaw the requirements gathering process and results for fellow business analysts
- Performed EM role t ensure client satisfaction and expectation satisfaction
CONFIDENTIAL
Architectural Design Session Training Material
- Managed the project process including weekly status reports and periodic stakeholder report-outs.
- Supported in completion of an Architectural Design Session focusing on SharePoint and Workflow
- Coordinated a high-level recommended training schedule and curriculum for SharePoint end users and site administrators
- Created a flexible lesion plan t establish key training points and recommended talking points
- Coordinated training with pre-existing content sources for training support
CONFIDENTIAL
Access DB Conversion
- Managed the conversion of an Microsoft Access Database t a SQL Server 2003 database serving ASP pages over an intranet.
- Managed a Access conversion t a SQL server / aspx web frontend
- Responsible for requirements gathering and customer approval
- Performed an iterative development review session t test and verify functionality and expectations.
CONFIDENTIAL
Architectural Design Session POC
- Supported in completion of an Architectural Design Session focusing on SharePoint and Workflow
- Gather Requirements for a POC build including multiple workflows
- Utilized a complex InfoPath form creation t interact with workflow
SharePoint Configuration Projects
Have had multiple experiences installing and configuring SharePoint
