SUMMARY

• IT professional with 9+ years of experience. Effective leader and active participant in managing various aspects of full life cycle project including requirements gathering, scope, milestones, risk management, requirements analysis and GAP analysis.
• Experience in working with product owners, project managers, stakeholders and subject matter experts (SMEs).
• Experience in Identity and Access Management project (IAM) and Role Based Access Control (RBAC) implementation.
• Excellent understanding and knowledge of Identity and Access Management System
• Excellent understanding and knowledge of Identity and Access Management (IAM) and Role Based Access Control (RBAC)
• Proficient in Business Requirement gathering, Business Process flow, Business Process Modeling (BPM), Process Redesign, Business Process Reengineering, Business Change Management, Documenting Enhancement Requests, Automatic and manual testing, etc. with a keen awareness of developers and end - users needs and able to dealt with user groups at all levels efficiently
• Excellent Understanding of Governance, Risk and Compliance
• Good understanding of SOX and HIPPA controls
• Well - versed with SDLC processes ranging from Waterfall to Agile methodology
• Proficient in planning and execution of projects in time critical environment
• Exceptional communication, people, documentation, analytical and problem solving skills
• Understanding of ITIL (Information Technology Infrastructure Library) and Project Management fundamentals
• Experience with Change Management process
• Good understanding of Role Based Access Control (RBAC) on different server platforms such as Windows, SQL, Oracle and UNIX.
• Familiarity with password management tools, entitlement management systems, security event and monitoring tools
• Understanding of security administration and access control with one/more platforms: Active Directory, DBMS and UNIX

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

IAM Business Analyst

Responsibilities:

• Served as a Liaison between business group and technology teams to have clear understanding of the business needs
• Analyzed current Identity Management System (OIM)
• Created Business Requirements Document (BRD) for Sailpoint IIQ implementation
• Created detailed Business Process Flows for SailPoint IIQ implementation
• Created Functional Requirements Document (FRD) for on boarding Authoritative Applications onto Sailpoint IIQ
• Created Functional Requirements Document (FRD) for on boarding Target Applications onto Sailpoint IIQ
• Created detailed Use Cases for an application on boarding onto Sailpoint IIQ
• Worked closely with the architects/developers by giving key inputs to develop Technical Design Document (TDD)
• Created Requirements Traceability Matrix (RTM)
• Worked with the developers to Configure Application Definition (Details, Schema & Correlation) and test connections in Sailpoint IIQ
• Experience designing and creating User Records in ServiceNow for new users.
• Experience in migration project of Asset records from IBM Maximo to ServiceNow platform.
• Engaged in ServiceNow requirements (Technology Services, On-boarding services etc.) for application development, design and deployment
• Assigned identity to service/functional accounts (Non-Correlated) in Sailpoint IIQ
• Worked with the developers to configure and run tasks in Sailpoint IIQ
• Created Business and IT Roles in Sailpoint IIQ
• Worked with the developers to configure identity mapping and Account mapping in Sailpoint IIQ
• Created Policies (SOD, Account, Activity & Advanced) in Sailpoint IIQ
• Validated Identity cubes in Identity Warehouse to make sure Identity Attributes, Application Account Attributes, Roles
• Entitlements and Policy violations for the identity are aggregated and populated in Sailpoint IIQ
• Validated attributes marked as Entitlements for a particular application are populated in the Entitlement Catalog
• Participated in process governance review of Change Management, Incident & Problem Management in ServiceNow.
• Worked with the developers to configure Access Certification
• Experience Configuring and managing AzureAD Connect, AzureAD Connect health, Microsoft Azure Active Directory.
• Worked with the developers to configure customized Lifecycle Events, Business Processes and Life Cycle Manager in Sailpoint IIQ
• Dealt with large amount of data and ran multiple queries in SQL
• Documented User Acceptance testing (UAT) test cases to verify and validate each system specification and requirement with system design
• Worked jointly with development team and end users to make sure functionality of an application meets client requirements
• Created internal and ad-hoc Data reports for Identity attributes with the help of SQL queries

Confidential, San Jose, CA

IAM Analyst

Responsibilities:

• Conducted interviews with the application teams to onboard applications onto SailPoint
• Worked with the application teams to complete onboarding questionnaire
• Created Functional Requirements Document (FRD) as an input to developers to configureSailPointsystem
• Created detailed Use Cases for application on boarding onto SailPoint
• Helped technical team by performing front end configuration in SailPoint
• Responsible for tracking the entitlements and SOD violations for applications to be on boarded onto SailPointsystem
• Coordinated the end to end onboarding of an application through the different phases of SDLC
• Having Experience of troubleshooting of user account provisioning between legacy Client directories and CSC active directory and LDAP directories
• Documented detailed process flows for the application onboarding to SailPoint
• Responsible for gathering and documenting entitlement and job roles, SOD violations, SOX Narratives, list of Notifications, and list of reports for application onboarding.
• Involved in brainstorm sessions to automate processes and reduce application on boarding time
• Managed multiple priorities as well as effectively deliver solutions
• Developed recommendations for improvement
• Worked with clients to achieve timely problem solution

Confidential, Fort Worth, TX

IAM Analyst

Responsibilities:

• Conducted interviews with Application stakeholders to on board applications
• Created Functional Requirements Document (FRD) for on boarding Target Applications onto SailPoint
• Documented front end configurations for on boarding Target Applications onto SailPoint
• Created detailed Use cases for on boarding Target Applications onto SailPoint
• Created detailed Process Flows for on boarding Target Applications onto SailPoint
• Developed SQL queries to analyze the data
• Support the efficiency and cost effectiveness of the Access Management Program
• Work with clients to achieve timely problem solution
• Analyze and define efficient and cost effective IT solutions that support client business processes and functional requirements for IT projects
• Worked with the team to automate the application on boarding process
• Manage multiple priorities as well as effectively deliver solutions
• Provided recommendations for improvement
• Deliver presentations, demonstrations and training for application systems

Confidential, NY, NY

IAM Analyst

Responsibilities:

• Responsible as IAM Systems Analyst for multiple projects in the Identity Management Team
• Gathered business requirements for SailPoint (SailPoint IdentityIQ)
• Responsible for driving requirement gathering meetings with stakeholders for SailPoint 2.5 project.
• The primary objective of this project was for having a better Annual Access Review report. The requirements were to:
• Build a new Distributed Security Administration File Import and Validation portal.
• Coordinating with them to get customized feed files for gap correction in user access.
• Responsible for SailPoint 2.6 project to:
• The LCM events include joiner, transfer and leaver.
• Approver or reviewer of BRD, FRD, Technical Requirements Document and Test Plan Documents for SailPoint projects based on Project Charter.
• Responsible for clarifying Functional requirements to the offshore QA team.