EXPERIENCE:

Confidential

Business Application Programmer Staff

• Attended and Participated in Project discussions with Project Managers and Process Owners.
• Gathered/Documented Enhancements/System Change Request Impact s on Federal Acquisition System FSSOnline/FSS19 Mainframe Applications -FAME Project.
• Possess strong documentation skills and experience preparing the following key artifacts: Business Process Document BPD , Functional Requirement Document FRD , Requirement Traceability Matrix RTM , Release Scope Document, Meeting Notes and User Guides for the GSA-Federal Acquisition System FSSOnline/FSS19 Mainframe Application -FAME Project.
• Acted as a liaison between Stakeholders, Developers and Users- translating requirements int functional/system specifications.
• Strong experience in gathering and analyzing business and functional requirements.
• Proven background in business process reengineering and reverse engineering.
• In depth knowledge of SDLC and Rational Unified Process.
• Experience with Excel, Work flows, MS Office, MS Visio, Quality Center, and Rational Requisite Pro.
• Strong written and oral communication skills with solid organizational abilities.
• Experienced with Use Case development.
• Experienced with software testing including preparation of Test Plan, Test Cases, Test Data and identify/report defects.
• Strong data analysis and problem solving skills
• Can Lead and/or direct the efforts of specialists on project s .

Skills Utilized:

Software Windows NT TCP/IP PVCS Tracker Version Manager, Serena Business Manager, Application Life Management ALM , Savvion Process Modeler, Microsoft Suite, FSSOnline, FSS19, Mainframe, RUP Suite, Mercury Quality Center.

Hardware IBM PC

EXPERIENCE:

Confidential

Senior Business Application Analyst

• Attend and Participate in Project discussions with Project Managers and Process Owners
• Gather/Document Requirements
• Document Enhancements/System Change Request Impact s on Federal Acquisition System FSSOnline/FSS19 Mainframe Applications .
• Create key artifacts: Release Scope Document, Requirement Traceability Matrix, Use Cases, and Test cases documentation for the GSA-Federal Acquisition System FSSOnline Application
• Act as a liaison between Developers and Users- translating requirements int functional/system specifications.

Skills Utilized:

Software Windows NT TCP/IP PVC Tracker Version Manager, Microsoft Suite, FSSOnline, FSS19, Mainframe, RUP Suite, mercury Quality Center Hardware IBM PC

Confidential

Principal Subject Matter Expert

• Senior Business Analyst for the SSA office of Disability, working with Clients and Customers t implement the HIT Prototype. This project is designed t utilize information technology t electronically request and obtain health records or medical information from an identified healthcare provider t adjudicate disability claims.
• Facilitate RAD/JAD sessions with numerous SSA Clients.
• Collected Data required for population of the Disability database via interviews and ad hoc data collection techniques.
• Validated, formatted and documented the collected data.
• Created the System Requirement Specification document.
• Created the 'Medical Report' als known as the CCD or Continuing Care Document used in the interoperability of medical records between SSA and the healthcare Provider.
• Created the Business Process workflow documentation
• Participated in the National Health Information Network planning and analysis meetings in preparation for SSA HIT Prototype project t connect t the NHIN Trial Implementation in 2008.
• Participated in several healthcare workgroup sessions- certification CCHIT , coding HCPCS , standards HITSP , security and privacy HIPAA .
• Senior Business Analyst for the Lockheed Martin Office of Systems Electronic Services, supporting SSA Offices of Child Support and Enforcement and the Division of Architecture.
• Support Software Development in gathering and documenting requirements for the Websphere migration and Conversion of SSA Integrated Registration System for Business Services Online BS .
• Support Software Development for the OCSE Migration of Internet Applications Reimbursable Release 1 based on changes from the client.
• Attend/facilitate JAD, RAD and Work stream sessions with functional process owners.
• Great communication and writing skills.
• Responsible for the Meeting Minutes
• Create key documents e.g.
• Project Scope Agreement,
• Detail System Specifications,
• Detail Functional Requirement,
• Updates t Change Control database using Access tool.
• Assist in Analysis, Process identification, Documentation, Planning and Research
• Provide architectural analysis support for the SSA Uncommon framework maintenance and Web Service.
• Research Various technologies including Schematron and RuleML
• Create diagrams using tools Microsoft Visio/PowerPoint etc
• Assist in the creation of a Domain Model for the Internet Social Security Benefit Application.
• Meet very tight schedules/deadlines

Skills Utilized:

Software Rational Software Architecture RSA tools Windows NT VISI Microsoft Office tools Word, Excel, PowerPoint,

Confidential

• Principal Subject Matter Expert for the Lockheed Martin AWSSC CESA017W331062PSM Contract-Medicare Modernization Vision.
• Support for Medicare Part D Releases 2.2, 3.0, 4.0, and 5.0-Office of Retirement and Survivors Insurance Systems ORSIS .
• Gather and document requirements for the Medicare Operational Database Storage.
• Attend/facilitate work stream sessions with functional process owners.
• Act as a liaison between Users and Developers-translating requirements int functional/system specifications.
• Design and document test scenarios in preparation for manual/automated testing.
• Create Release Impact Analysis documentation.
• Perform manual testing and verification of system processes.
• Develop the procedure and User guide for the implementation of the Medicare Operational Database Storage throughout SSA.
• Accomplishments include an Associate Commissioner's Citation from the Office of Retirement and Survivors Insurance Systems ORSIS -2007.

Skills Utilized:

• Software Windows NT VISI Microsoft Office suite MAPS Medicare Operational Data Storage, Business Intelligence Repository SharePoint Intranet Directnet, PAIRS, Test Director
• Hardware Mainframe COBOL, IBM 4380, IBM OS390, IBM ES9000, DB2, File Aid, TSO/ISPF, JCL, SQL

Confidential

Senior Application Systems Analyst

• Serve as a Senior Application System Analyst on a mainframe with large-scale front and back end processing.
• Analyst for the billing system replacement and enhancement projects.
• Gathering and documenting requirements.
• Facilitating work stream sessions with functional process owners and users.
• Translate requirements int functional/system specifications.
• Liaison between technical staff and users during software development and testing activities.
• Develop and implement test plans, as well as coordinate system implementation.
• Share on-call production support responsibilities.
• SOX Control documentation.
• Focus on Analysis and Design Deliverables such as PMD/PDD, PDR, and URD, Interfaces and Programs identification ensuring that User portion of PMDs have appropriate business language.
• Facilitate the formation of User groups and Steering Committees and scheduled Peer Reviews.
• Establish communication on a regular basis t ensure Designs have n adverse effect on other systems/processes and address the root cause.
• Provide Quality assurance and ensure there are n change controls or IRTs that are a result of incomplete analysis or oversights.
• Provide and demonstrate thorough understanding of Business Processes using flow charts and ERDs.
• Produce quality project documentation per project schedule.
• Establish and follow individual task lists with target dates with actual work ending up within 10 of work estimates.
• Ensure that the Project/IRT exists in time recording tool and time is tracked t the appropriate entry.
• Update Tracker with investigator notes, phase due dates, and current phases.
• Create Test Plans, conduct testing, and execute test plans.
• Assure stability and accuracy of supported systems.

Skills Utilized:

• Software Windows NT TCP/IP PVC Tracker VISI COGEN Microsoft Office EXCEED Office suite
• Hardware IBM PC IBM Mainframe Sharepoint Intranet Directnet

Confidential

Business Analyst

• Business analyst and developer working with business side and IT analysts t create a new customer service application.
• Work closely with the business systems analyst in the customer service department t analyze the incoming call volumes and type of issues and percentage of first call resolution.
• This data was used t generate requirements and specification for a call center Express Track customer service automation application.
• Serve as Business Analyst of the SPEC Team Design , while in the process of developing the Express Track System-the system t allow ONLINE operation for Bell Atlantic customers.
• Perform heavy analysis during the full life cycle development of the Express Track System with extensive updating of the desired DB2 tables.

Skills Utilized:

• Software COBOL, DB2, Windows NT VISI Microsoft Office suite
• Hardware IBM PC, IBM Mainframe

Confidential

Data Analyst

• Performance and requirements evaluation of mainframe programs throughout the medical clearing house.
• Member of the electronic billing team analyzing and assessing system impact due t modifications and or changes t the electronic claims transmission sub system.
• Performed requirements gathering and analysis as well as detail functional and technical specification creation.
• Analyze and design of Medical Claims Business Processes.
• Audit and Conduct Performance evaluation of COBOL programs designed t edit and transmit files t Medical Insurance Clearing houses.
• Analyze and prepare detail design documents for programs scheduled for development or modification.
• Prepare Test Scripts, and resolve System Test Defects Issues.

Skills Utilized:

Software COBOL, JCL, Windows NT, UNIX, MS Office

Confidential

Business Analyst

• Business process reviews and evaluation of the healthcare practice.
• Member of the billing team analyzing and assessing business process impact due t automation, modifications and/or changes t the medical claim processing.
• Performed business process reviews and analysis aimed at improving the overall performance, and practice management.
• Review, Analyze, Design, and Document Medical offices Business Processes.
• Perform automation of healthcare claims reporting for medical practices.
• Experience with major Claims adjudication system/processes i.e., Private insurance, Medicaid/Medicare, MMIS systems in 270/271 276/277/277U, X12 transactions in 836, 820, 834

Skills Utilized:

• Software CBSI, Medicare, Medisoft, Medical Manager, Windows NT, UNIX, MS Office
• Hardware IBM Mainframe, PC