Career Summary:

• 8 years of hands on experience in Business Analysis in diverse domains like Investment Banking, Insurance Retail. Currently working for JP Morgan's Order Management System for Investment Banking division.
• Worked in implementation and integration strategies within a team oriented environment, utilizing my quantitative and qualitative analytical skills.
• Experience in conducting Gap Analysis and SWOT Analysis to gain a clear understanding of the AS IS process of the system and additionally derive new user scenarios to understand the potential TO BE process to be implemented in the project.
• Comprehensive knowledge of software development methodologies such as Waterfall, RUP and AGILE SCRUM.
• Extensive experience in gathering and analyzing Requirements, modeling Business Process Flows, writing Business Requirements Document BRD , Use case Specifications and Functional Requirements Document FRD , Non-functional Requirements Specifications NFRD .
• Organized many Joint Application Development JAD Sessions and Joint Requirement Planning JRP sessions among the IT Groups, interviewed Subject Matter Experts SMEs , Stakeholders for deriving detailed functionality aspects of business process and created/updated the requirements information in an easily understandable format
• Well versed in writing SQL queries using Joins and Sub-queries in SQL Developer for data analysis and generating reports.
• Experience in Data Analysis techniques such as Data Mapping, and Decision Tree Analysis.
• Proficient in Technical writing, Business writing, Business Process Modeling and Testing.
• Experience in analyzing and creating Use Cases, Use Case Diagrams, User Stories, Data Flow Diagrams, Business Flow Diagrams, Swim Lane Diagrams, Activity Diagrams, Sequence Diagrams and other related UML diagrams and BPMN 2.0. Extensive knowledge experience using of Visio and Concept Draw Pro.
• Applied Object Oriented Analysis and Design OOAD approach to analyze the functional requirements on various projects.
• Adept in developing Wire Frames and Mock Up Screens using MS Visio, HTML and Java Script.
• Experience working on MS Visio, Excel, Power point, Word, Access, Outlook.
• Involved in creating Screen Mockups using HTML, CSS and JavaScript, conducting GAP Analysis and Impact Analysis.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Developed Requirement Traceability Matrix RTM to track and manage the requirements.
• Expertise in designing and developing Test Plans and assisting in Test Scripts.
• Strong Experience in conducting User Acceptance Testing UAT and documentation of Test Cases.
• Involved in training of end users. Documented Training Manuals for new product release.
• Experience in handling offshore requirements and working in different time zones.
• Excellent leadership and influencing skills to facilitate cross-functional teamwork in a fluid environment.
• Result-oriented, Fast Learner, excellent analytical problem solving skills and a team player with strong interpersonal, planning and coordination skills.

Technical Skills:

• Operating Systems: Windows, Mac OS
• Programming Languages: SQL, .NET, Java
• Business Modeling Tools: MS Visio, Rational Requisite Pro, Concept Draw Pro, Enterprise Architect BPMN 2.0
• Packages: Rational Complete Suite, MS Office, MS Visio, MS Project, MS Share Point, Concept
• Draw Office, Adobe CS 4, Confluence
• Testing Tools: Rational Quality Manager, Rational Functional Tester, Rational Performance Tester
• Project Methodologies Rational Unified Process RUP , Software Development Life
• Cycle SDLC , Agile Scrum and Sprint , Waterfall, RAD
• Bug Tracking Tools: Quality Center, JIRA

Professional Experience:

Confidential

Business Analyst

Confidential is an American multinational banking and financial services holding company. Worked for a project TEX, a global order management trade capturing OMS application used by JPMC Front office desks Equities Sales and Trading desks .The application is live in EMEA, APAC and NA and is used to capture the workflow inherent in the day to day business for price requests and trade ideas between the Marketers and Traders.

Technical Environment: MS Office Suite, MS-Visio, Windows XP, Rational Rose, SQL, SharePoint, Java.

Responsibilities:

• Working with the business owners to define business requirements, analyze the functional requirements and to gather the requirements from stakeholders to onboard new products/functionality and deciding on timelines with development team to set expectation of all involved parties.
• Responsible for creating Business Process flow document to get sign off from all parties and updating records Management for future references. Prepared and presented Business Requirement Document BRD and Functional Requirement Document FRD and involved in sign-off process.
• Performed Gap analysis by identifying existing methodologies, documenting the enhancements to meet the end state requirements.
• Managed day-to-day project activities and coordinate tasks with different JPM downstream and upstream dependent systems.
• Adhered Agile methodologies by using Sprint and scrum based delivery approach to shorten the release cycles via responding quickly to change and deliver high priority requirements with minimal release delay.
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams using Rational Rose according to UML methodology.
• Worked closely with the UI team to model the screens to meet User defined requirements and company standards.
• Translated the business requirements to the Dev IT teams and interacted with business to clear any development team doubts.
• Created Screen mock ups to illustrate new functional requirements and used wire frames using HTML, CSS and JavaScript to demonstrate the functionality to the users.
• Interacted with external client teams to integrate their Order Management systems with JPM system and did pre-prod testing to find any integration issues with order flow.
• Defined testing objectives and verify requirements are testable.
• Involved in Test Planning, Test pack development and test script execution for Integration, Functional and System Testing which includes executing SQL queries to retrieve data and test/compare.
• Transitioned from Waterfall method to Agile development cycle to improve productivity and continuous improvement of release cycle and work prioritization.

Business Analyst

Confidential

as a traditional brick and mortar brokerage firm. Schwab offers the same services as a traditional brokerage, but the commissions and fees are lower. In addition to discount brokerage, the company also offers services as investment research, mutual funds, annuities and bond trading.

Technical Environment: MS Office, MS Visio, SQL, SharePoint, UML, Test Director, .Net, MS Access.

Responsibilities:

• Gathering high level requirements and conducted regular JRP sessions with business team owners and development IT teams to understand their product specifications/requirements.
• Extensively worked with Project Manager to determine the best practices for requirement gathering and delivery by performing Gap Analysis to identify and estimate the scope of the major change, design, and development timelines.
• Worked with Technical Lead to create Component Diagrams for different web modules to integrate requirement of different lines of business in Schwab.
• Utilized Software Development Life Cycle SDLC to configure and develop process, standards procedures and define delivery dates to business owners.
• Created Business Requirement Document BRD and Functional Requirement Specifications FRS documents
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational Rose so that developers and other stakeholders can understand the business process.
• Involved in creating a flow diagram and data migration diagram which was used to migrate data from old application to our current application.
• Providing inputs to the testing team members wherever required and helping them understand the functionality which in turn helped them to create test cases.
• Participated in the User Acceptance Testing UAT with large cross-functional teams from all lines of business
• Created and maintained an Issue log to keep track of the outstanding issues and the requirements that were changing from time to time. Conducted weekly meetings with the client to discuss the same.
• Set up definitions and process for test phases including Integration test, System test and User Acceptance Test UAT and conducted GUI testing, Functional Testing, Integration Testing and User Acceptance Testing on the application before any prod release.
• Experience in setting up test scenarios and executing on these scenarios and worked closely with testing team to make sure all the changes made to requirements documents are implemented in there Test Cases.
• Conducted demo sessions to familiarize users with the system.
• Involved in updating project's Confluence documents which was used by Support and development teams as WIKI reference page to see past and new functionality released to production.

Business Analyst

Confidential

the largest life insurers in the world. I worked for a project 'Variable Annuity' whose goal was to automate the manual process of variable annuities on firm level by customizing a product 'Annuity.net' of external vendor.

Technical Environment: MS SQL, MS Office Suite, Rational Requisite Pro, Windows XP/2000/2003, Quick Test Pro, Java.

Responsibilities:

• Conducted detailed Requirement and Gap Analysis interacting with business users, understanding their business processes, understanding their current IT architecture.
• Documented current state workflow and future application workflow by conducting meetings with business team and other stakeholders.
• Conducted one to one sessions with subject matter experts to understand the current transaction system, then analyze and document the future transaction processing system to improve customer experience.
• Used Rational Requisite Pro for the Requirement Management.
• Created Role mapping documents of roles in NYLIC and roles in Annuity.net for the external vendor.
• Involved in designing Use Case diagram, Activity diagram, sequence diagrams, collaboration diagrams using UML modeling tool Rational Rose and documented the requirements using Business Requirement Document BRD .
• Worked closely with the core technical team. Participated in review meetings. Brought out several technical issues that needed to be plugged. Interacted with the user community to enhance understanding of the business solutions without impacting the project timelines.
• Volunteered for the system monitoring, constantly monitored the new system and was an active part in reproducing and resolving the errors and issues that occurred during the implementation.
• Tracked and identified project issues and obtained resolutions by understanding the business needs and risks and defining the out of scope requirements.
• Assisted the testing team in authoring test plan and involved in writing manual test scripts for the web application.
• Worked with the testing team to create automated test scripts using QTP to test different flow scenarios.
• Facilitated UAT, coordinating large cross-functional teams situated at different demographic locations for the final testing of the application in the production environment.

Business Analyst

Confidential

that included integrations with Master Data Management MDM , Retail Merchandising System RMS and Buyer Toolkit. The goal of this project was to implement the Buyer Toolkit and then integrate all the before mentioned applications.

Environment: SQL, MS Office Suite, MS Visio, Windows XP/2000/2003, Rational Requisite Pro, Java.

Responsibilities:

• Performed extensive requirement analysis including current processes data analysis and gap analysis.
• Designed and developed project document templates based on SDLC methodology.
• Developed business requirement specification documents as well as worked with project lead in creating high-level project plan.
• Comprehensively worked with requirement gathering for Enterprise reporting system using RequisitePro.
• Designed and developed all Use Cases and designed and implemented basic SQL queries for QA testing and report / data validation.
• Developed requirement reports for day-to-day retail needs for automatic ordering under defined price limits.
• Developed strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, and process and revenue streams.
• Generated test data and metrics, communicating test status and ultimately analyzing test results.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Partnered with the technical lead in areas of research and resolution of system and process problems.
• Analyzed research on operational procedures and methods and recommended changes for improvement with an emphasis on automation and efficiency.
• Assisted the QA team in developing the entire test pack and test cases for Buyer Toolkit, Web service calls to RMS and Integration with MDM.
• Used SQL, Toad for Data Warehousing and Data Cleansing.
• Ability to work with all members of the project team, following the project through the Systems Development Life Cycle and ensuring business objectives are met.