SUMMARY

• 10+ years of expertise in Project Management, Business Analysis, Resource/Vendor Management and Scrum/SDLC management
• Strong knowledge on Data Analysis, Hadoop Stack, SQL, IT Infrastructure
• Excellent Product Management skills and Analytics Road Map
• Strong analytics skills, good understanding of statistics and interest in machine learning techniques
• Managed client interaction and designed clear scenario diagrams and use case diagrams
• Excellent communication skills with ability to lead & build strong relationship with clients and partners
• Developed & maintained the Technical Specifications, Functional Specifications and Testing Plans
• Skilled leader with expertise in Team Building and Vendor Management
• Designed and lead the large complex software systems for various domains

TECHNICAL SKILLS

Web Application Development: ASP.Net, C#, WCF, MVC 4.0, ADO.Net, HTML, Jscript, JQuery and XML

Big Data Ecosystems: Hadoop, Hive

Database Development: Stored procedure, Triggers, ER Diagrams, Functions using SQL 2012 & Oracle 9i

Application Servers: Internet Information Services 7.0 (IIS)

Platforms: Windows 8.1, Windows Server 2008, Windows CE 5.0,.Net 4.0, Visual Studio Team Suite 2013

Other software skills: Visio, MS Project, SharePoint 2010, MS Office 2013, ALM, SDLC, Google Docs and Facets

Expertise: Project Management; Resource Management; Vendor Management, Process Improvement, Agile and Waterfall Methodologies

PROFESSIONAL EXPERIENCE

Confidential, Foster City CA

Business Analyst 3/Program Manager

Responsibilities:

• Program Owner for Asia Pacific project. Involved in stand up meetings and task allocations
• Implemented Programs for Cashbacks for Validation and Production environment
• Conducted Technical Review for new Programs setup
• Managed Client configuration/File Transmission and reporting setup
• Generated detailed Micro strategy and Tableau Reports for clients
• Tracked project status, resource requirements, issues and priorities
• Managed Scheduling, resource allocation and sprint execution
• Conducted statement credit tests and Product Release validations
• Participated in end user acceptance testing (UAT) and training

Confidential, San Jose CA

Business Analyst

Responsibilities:

• Product Owner for AIB project. Involved in daily stand up meetings, sprint planning, creating and managing user stories and task allocations
• Managed Scheduling, resource allocation, and sprint execution
• Worked on Cost and Revenue Data Analysis for Braintree using Teradata and Amazon Redshift SQL
• Worked on Bubble chart, Drill down analysis using tableau desktop
• Translated the business requirements to functional specifications and coordinated with analytics development team for building analytics product
• Identified the most relevant sources of data/information needed to address the key issues on a project.
• Analyzed “Accounting for Financial Instruments (AFI)” standards
• Identified, assessed, mitigated risks and issues during various phases of the sprint
• Tracked project status, resource requirements, issues and priorities
• Worked on analyzing Hadoop cluster and different big data analytic tools including Hive
• Hands on experience in VPN, Putty, winSCP
• Drove effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.

Confidential, San Jose CA

Business Analyst

Responsibilities:

• Interacted with Project Sponsors, Program Managers & development teams to deliver complex projects
• Developed team requirements for tools, process and documentation
• Coordinated communication between UX, PMs and Project stakeholders on daily/weekly basis
• Used excel sheet, flat files, CSV files to generate Tableau adhoc reports
• Managed Functional Specification Document (FSD) and reviewed Technical specs
• Did Requirements gathering, scheduling, resource allocation, and coordination of teams
• Scrum Master for daily Triage meeting and managed sprint planning
• Worked on Data analysis and Generated SQL reports for management team using SQL server
• Lead the effective and efficient delivery of large and complex projects.
• Drove effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
• Anticipated bottlenecks, made tradeoffs between business needs and technical constraints
• Identified, assessed, mitigated risks and issues during various phases of the sprint
• Tracked project status, resource requirements, issues and priorities

Confidential, Bellevue WA

Business Analyst/Technical PM

Responsibilities:

• Designed & delivered paid - search monetization. Reported project’s health to PMO (Program Management Office)
• Did cross-team collaboration between different teams in Bing Ads and ran experimentation for research related to paid-search monetization. Managed customer expectations and priorities
• Created adhoc reports to users in Tableau by connecting various data sources.
• Managed Functional Specification Document (FSD) and reviewed Technical specs
• Created and managed project and delivery plans. Managed project issues and risks
• Acted as a Scrum Master for daily Triage meeting and performed sprint planning
• Supported the Product Owner and Delivery Manager in grooming the product backlog
• Scheduled sprint planning and daily standup meetings
• DidRelease Managementwith daily deployment of services & content to production servers
• Did Data Architecture, Data Visualization and Experimentation Design for revenue enhancements
• Participated in quality management reviews as outlined by PMO & Enterprise Architecture Review Committee
• Created pivot tables and charts using Excel worksheet data from external sources.
• Designed and developed process around Production Deployments and builds
• Managed Big Data sets to solve complex business problems, analysed data and generated management reports
• Lead Bing/Yahoo Traffic management, Data analysis & managed release schedules

Confidential, San Francisco CA

Business Analyst

Responsibilities:

• Developed Functional Specification Document (FSD), SRS as per PMO standards
• Analyze the business requirements and estimate the effort in man hours required to complete the task
• Designed clear scenario diagrams, use case diagrams and reviewed Technical specs
• Acted as scrum master and conducted daily triage meetings to resolve bugs and issues.
• Managed Release Schedule and Tracked Deliverable Milestones using MS Project
• Providing System Testing support and post production support.

Confidential, Seattle WA

Technical Business Analyst

Responsibilities:

• Principal liaison among Technical, Nautical, Purchasing & Finance Departments with respect to data management & tracking to facilitate safe & efficient management of fleet maintenance activities/cost control
• Developed policy on the assignment of components & spare parts to the databases & monitor the entry of such data
• Developed Mobile/PDA applications for portable stock management on different ships using Windows CE 5.0, web services, C# and Oracle 10i database
• Developed and maintained multiple websites for goods inventory, spare parts tracking and purchasing staff management, using C#, Asp.net, SQL server 2008 and Oracle 10i
• System Administrator for the AMOS (Asset Management Operating System). Responsible for system access and security; user configuration control, data export/import and software vendor liaison
• Assisted users in extracting useful reports and information from the system. Develop new ways of manipulating and displaying information to solve issues identified by users
• Did automation testing for feature areas using C#, VSTS and filed bugs using TFS bug template
• Managed vendor team to develop and automate test scenarios

Confidential, Seattle WA

Business Analyst

Responsibilities:

• Developed website portal catering to grants provided for schools using C# and Asp.net
• Developed database to support website portal using SQL server 2008
• Developed test automation framework to validate user scenario
• Normalized existing database and wrote stored procedure to fetch the business data using SQL server2008
• Generated SQL reports and did data analysis for management team using SQL server 2008
• Exposed consumer services using WCF services

Confidential

Business Analyst

Responsibilities:

• Developed Functional Specification Document (FSD) as per PMO standards
• Analyze the business requirements and estimate the effort in man hours required to complete the task
• Designed clear scenario diagrams, use case diagrams and reviewed Technical specs
• Managed project schedule using MS Project
• Managed multi-region Sun Microsystems Learning Centre for Confidential
• Generated SQL reports and did data analysis for Confidential ’s management team using SQL server 2008
• Developed monthly financial reports for management in Excel using pivot tables
• Developed audit process for tracking Prometric transactions
• Managed SharePoint sites, organized and uploaded marketing and development content

Confidential

Software Engineer

Responsibilities:

• Developed website for maintaining 'Payroll System' using ASP.net and C#
• Developed Payroll System Database using SQL Server
• Worked as an IIS Admin & Network Admin

Confidential

Student Assistant

Responsibilities:

• Developed website for maintaining 'Online Student Profile' using ASP.net, C# and SQL Server 2008
• Developed online training module for the university to integrate with careers department services in ASP.net & C#
• This site also generated RSS feeds to on campus placement companies to share student data using XML