EXECUTIVE SUMMARY

Process Improvement Analyst Business Process Management Consultant.

Project Manager and Business Analyst for large, complex IT projects/systems.

1. Designed the Enterprise Business Rules strategy methodology for multiple fortune 500 companies.

2. Developed Methodology for defining, documenting, managing, and automating business processes and business rules.

3. Experience using advanced Business Process Management BPM and Business Rules Engine BRE technology.

4. Proven ability to architect and engineer complex systems that are flexible, easy to maintain, reuse code and business rules, and that align to business objectives.

5. Solid experience leading and carrying out all phases of full SDLC lifecycle enterprise system development, from planning, analyzing, designing, building, and testing new web and Client/Server applications, to maintaining and modernizing legacy Mainframe applications.

6. Extensive knowledge with e-commerce in trading products or services using computer networks, such as the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange EDI , inventory management systems, and automated data collection systems.

7. Managed cutover plans is to minimize disruption, analyze technical challenges, plan resolution sessions with relevant teams, to manage, Coordinate, Lead, Analyze, and communicate these findings to stakeholders for risk and mitigation cutover phases.

SKILLS

• Excellent analytical, problem-solving, and decision-making skills.
• Excellent verbal, oral, and written communication skill and excellent presentation skills.
• Exceptional interpersonal skills with ability to gain the confidence and respect of senior executives.
• Proven ability to work with all levels of management, and the most senior of Subject Matter Experts/SME.
• Experience with Six Sigma, Project Management, and System Development Methodologies.
• Experience using Enterprise Architecture Framework to align systems with business.
• Ability to work independently and organize workload with minimal direct supervision.
• Strong technical, management and leadership skills.

EXPERIENCE SUMMARY

• Experience designing Business Process/Business Rules Integration strategy for Fortune 500.
• Lots of experience with Business Process Management BPM , Business Rules Management BRM ,Knowledge Management KM , Business Intelligence BI , and Data Warehousing DW .
• User Acceptance Tester UAT to reduce or eliminate change requests, and drastically reduce project costs, reduced the cost of developing the application, ensured that the application behaved exactly as expected.
• Extensive experience with the Business Rules approach BRE Business Rules Engine technology.
• Familiar with Customer Relationship Management CRM , and 1-to-1 Personalization.
• Assist Fortune 500 Company designing Business Models, Business Process Models, and Business Rule Models to help the Company document, assess, test, and certify that proper processes, rules, and controls are in place.

TECHNICAL SUMMARY

Microsoft Office, Visio, MS Project, ABT Project Workbench, SourceSafe, and Lotus Notes, Enterprise Business Process Modeling Simulation BPM/Business Rules Engine, BRE/Server Business Rule Engine Business Rule, Process Modeling, Unified Modeling Language/UML, BPMN/ Business Process Modeling Notation, BRML/ Business Rule Markup Language, Visual Modeler, very familiar with object-oriented analysis design relational multi-dimensional databases, SAP/modules, Project, PowerPoint, Crystal Reports, JDEdwards-E1/webMethods/SCWC/PeopleSoft /Gentran/GXS/SAP Trading Partner Network, Peregrine, Data Interchange Client, Oracle OneWorld, Sage/Remedy Administration, HRIS /HRMS Technology Systems, web Methods/SCWC/PeopleSoft/Gentran Workflow services, Gentran Analyst, Gentran Integration Server, EDIINT adapter, Flat File Adapter, SAP adapter, GIS, JDE Grower Management, PeopleSoft Applications, GXS/GIS/AI mapping skills, Kronos, Contivo, Clarify, SharePoint.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager - Application Analyst - Senior Business Analyst

• Complete the deployment of the application process, written documentation, strategies and fit-gap analysis.
• Identify bugs in the system and document the Defects and the break fix solutions.
• Lead development of business plans and product positioning in the marketplace for given portfolio.
• Conduct multi-year product planning to determine product life-cycle decisions.
• Direct and support cross functional team members in development and trained personal on the Fortis HR systems for deployment.

Confidential

Project Manager - Senior Business Analyst

• Used recognized business analysis methodologies to elicit requirements from business and reviewed project proposal to determine time frame, budget and procedures to complete project.
• Managed existing relationship develop plans to map future needs requirements of project and developed strategies to penetrate deeper to enhance Client Relationships.
• Write fit-gap analysis and functional specification to fulfill the business requirement and use recognized business analysis methodologies to design solutions.
• Distribution full lifecycle of manufacturing, inventory, sales order management and purchase order management .
• Demonstrated ability in IT analysis methodologies i.e. process flow definition, data flow diagramming, etc. .
• Develop test scenarios, scripts and data and evaluate test results to assess and validate that the solution meets business need.
• Analyze the impact of changes to HR/Transportation system requirements or business processes and evaluate project timelines and priorities.

Confidential

Senior Project Manager - Senior Business Analyst - SharePoint Administrator

• Executed Medicaid and Health eligibility/delivery systems for ICD9/ICD10 coding standards and X12 EDI transactions.
• Provided leadership in the planning development, and management of IS business planning and performance initiatives.
• Managed existing relationship develop plans to map future needs requirements
• Worked with but not limited to the following transactions 837P Healthcare Claim Professional, 837I Healthcare Claim Institutional, 834 Benefit Enrollment and Maintenance, 835 Healthcare Claim Payment/Advice, 270/271 Healthcare Eligibility, Coverage or Benefit and Information Response, 277/275 Healthcare Claim Request for Additional Information and Response, 276/277 Healthcare Claim Status Request and Response, 820 Payroll Deducted and Other Group Premium Payment for Insurance Products, 278 Healthcare Services Review-Request for Review and Response.
• Executed design and implementation of business process and enhanced business continuity plans.
• Managed multi organizational project teams
• Test new processes, status reporting, personal time management, and implemented ESDM Methodology.
• Monitored the flow of data through EDI applications to ensure all operations and defined EDI business process requirements.

Confidential

Senior Business Analyst Senior Project Manager - Application Analyst

• Establish standards and procedures for projects, which included Issue Management, Risk Control, Change Request and Information Management.
• Managed and facilitated application administration.
• Defined system defaults, capacity planning, process integration, and established workflow settings to include project specifications.
• Performed deliverables and trained staff on reported metrics, dashboards, and general reports. Managed cutover plans is to minimize disruption, analyze technical challenges, plan resolution sessions with relevant teams, to manage, Coordinate, Lead, Analyze, and communicate these findings to stakeholders for risk and mitigation cutover phases
• Developed long and midrange strategic plans, investment plans, standards and goals to align divisional workload to business goals.
• Troubleshoot production issues of deployed JD Edwards/webMethods/Supply Chain Web Center SCWC based solutions.
• Supported full lifecycle of JDEdwards/webMethods/ Supply Chain Web Center SCWC development and packaged based solutions, which consist of plan, analyze, design, build, test, and deploy phases.
• Collaborated with clients face to face on a daily basis to develop positive client relationships.
• Provided necessary project management artifacts as required to team lead including status, project planning, and reporting.

Confidential

Senior Business Analyst - Project Manager

• Project Managers, Programmers, Developers, Analyst, etc.
• Defined requirements/system specifications for Project SunRise.
• Triaged incidents and developed key business issues of relevant customer including their key metrics and critical success factors.
• Tracked progress and commitments to ensure pending/existing projects support the evolving strategy.
• Supported mid/long term capital budget planning. Managed IS executive/management meetings, document decisions, and meeting minutes for onshore and offshore team members.
• Managed cutover plans is to minimize disruption, analyze technical challenges, plan resolution sessions with relevant teams, to manage, Coordinate, Lead, Analyze, and communicate these findings to stakeholders for risk and mitigation cutover phases.
• Communicated status requests/reports and through a Cutover Diagram for the following areas EDI, SAP, Interfaces and webSphere conversion process.
• Managed development Effort ERP, ETL, Mapping, etc. and multiple Business Resources for functional/technical processes.
• Monitored and reported EDI Metrics and Work Schedule.
• Acted as a liaison between Mead Johnson and IBM as needed to interpret day to day testing and assigning target dates.

Senior Business Analyst - Project Manager

• Mapped multifunctional business processes to communicate Tier 1 through Tier 3 function/technical responsibilities.
• Developed end to end business functional process model.
• Used MS Visio in designing/defining recall process from start to finish, departments that are responsible for assigned tasks, the product that is being recalled, the method of the recall product, the disposal process of the products, responsible departments, managers that are heading up the product/name and title, contact information and bio hazardous certificates.
• Managed existing relationship develop plans to map future needs requirements and streamlined12 legacy systems to create corporate wide Recall Process.

Pacer International - Senior Business Analyst - Project Manager - Application Development Analyst

• Gathered EDI data from Gentran for testing data within their new Legacy system Pegasus.
• Worked closely with the Business Analysts, Developers, Programmers and Infrastructure to produce EDI transactions from multiple ERP, EDI, XML files in order to run test data through PI and new Pegasus system and translated business requirements into functional specifications for the IT organization specifications.
• Documented new business process and existing process in technical model format in order to evaluate and define new IT solutions and implementation processes.
• Supported simple to moderately complex business processes using ITIL models, general activities, inputs and outputs of the various processes, which were incorporated within EDI IT organization and operations.
• Configured outbound messages, triggered test documents, validated outbound/triggered documents, to met to customer specifications, and coordinated outbound data to trading partners.
• Transactions documents: 300 Reservation Booking Request Ocean , 301 Confirmation Ocean , 303 Booking Cancellation Ocean , 304 Shipping Instructions, 309 Customs Manifest, 310 Freight Receipt and Invoice Ocean , 311 Canada Customs Information, 312 Arrival Notice Ocean , 313 Shipment Status Inquiry Ocean , 315 Status Details Ocean , 317 Delivery/Pickup Order, 319 Terminal Information, 322 Terminal Operations and Intermodal Ramp Activity, 323 Vessel Schedule and Itinerary Ocean , 324 Vessel Stow Plan Ocean , 325 Consolidation of Goods In Container, 326 Consignment Summary List, 350 Customs Status Information, 352 U.S. Customs Carrier General Order Status, 353 Customs Events Advisory Details, 354 U.S. Customs Automated Manifest Archive Status, 355 U.S. Customs Acceptance/Rejection, 356 U.S. Customs Permit to Transfer Request, 357 U.S. Customs In-Bond Information, 358 Customs Consist Information, 359 Customs Customer Profile Management, 361 Carrier Interchange Agreement Ocean , 362 Cargo Insurance Advice of Shipment.

Confidential

Senior Business Analyst Project Manager

• Assisted three teams, on shore and off shore projects with wide organizational goals.
• Documented and communicated business process requirements, define requirements for new transaction business processes, testing new processes, status reporting, personal time management, and implemented ESDM Methodology.
• Worked with but not limited to the following transactions 837P Healthcare Claim Professional, 837I Healthcare Claim Institutional, 834 Benefit Enrollment and Maintenance, 835 Healthcare Claim Payment/Advice, 270/271 Healthcare Eligibility, Coverage or Benefit and Information Response, 277/275 Healthcare Claim Request for Additional Information and Response, 276/277 Healthcare Claim Status Request and Response, 820 Payroll Deducted and Other Group Premium Payment for Insurance Products, 278 Healthcare Services-Review - Request for Review and Response
• Set up the BI solution/ad-hoc reporting, establish security parameters and determine which objects end-users can see.
• Provided support for GXS integration for B2B/A2A team members.
• Production support and problem resolution to internal and external vendors, managed vendor profiles and relationships within the selected integration tools, transaction tracking and reporting, monitored the flow of data through EDI applications to ensure all operations are functioning properly.
• Development of new EDI applications by defining the required data elements, format standard and transaction standards and define the EDI business process requirements
• Liaison between Distribution IT development teams and various IT customers, coordinate the implementation of new EDI business processes with customers and maintain existing trading partner processes.

Confidential

Project Manager/Senior Business Analyst

• Managed seven projects, and trained 25 45 staff members
• Customized software solutions for domestic and global midmarket organizations to optimize their HR service delivery.
• Interfaced with administrators and clients on HRMS, HRIS, SAP and EDI portal application for content management, and employee/manager self-service.
• Coordinate the implementation of new HRMS, HRIS and EDI business processes.
• Maintained existing trading partner processes which included internal departments, external distribution customers, or external distribution suppliers.

Confidential

Senior EDI Project Manager

• Implemented business processes for Gentran to webMethods using SAP as a translator
• Managed cutover plans is to minimize disruption, analyze technical challenges, plan resolution sessions with relevant teams, to manage, Coordinate, Lead, Analyze, and communicate these findings to stakeholders for risk and mitigation cutover phases.
• Coordinated the testing and implementation of new business processes with customers and marshaled appropriate resources as situations demand.
• Worked with various teams by directing team technical activities, communicate status of customer and vendors.

Union Pacific - Senior Business Analyst Project Manager

• Managed 48 key personnel, as well as managed 3 to 4 projects simultaneously.
• Initiated appropriate corrective action by implementing and developing life cycle methodology.

Confidential

Sr. EDI Integration Project Manager

• Managed 37 key personnel, as well as managed 3 to 4 projects simultaneously.
• Monitored data application systems within the HRMS, HRIS, SAP and EDI.
• Coordinated the development of new HRMS, HRIS and EDI applications by defining the required data elements, format standards and translations standards.
• Implemented, developed, and analyzed HR technologies.

Confidential

EDI Project Manager/Sr. EDI Integration Business Analyst

• Managed 42 key personnel, as well as managed 3 to4 projects simultaneously.
• Administered succession planning module for workforce planning and talent management.
• Identified core competencies and skills for key positions. Performed reviews to identify the skill set and competencies.
• Implemented modules for design, development, production, inventory control, procurement, distribution, quality assurance, human resources, finance, accounting, and information services.
• Defined, managed and deliver EDI tactical plan, roadmap and strategy plan.
• Managed cutover plans is to minimize disruption, analyze technical challenges, plan resolution sessions with relevant teams, to manage, Coordinate, Lead, Analyze, and communicate these findings to stakeholders for risk and mitigation cutover phases.

Confidential

Senior EDI Integration Project Manager - Business Analyst

• Managed 42 key personnel and managed 3 to 4 projects simultaneously.
• Manage a team of EDI personnel charged with development and support of overall EDI across the enterprise.
• Build and maintain relationship with business partner and customers
• Support a large EDI conversion project.

Confidential

Website Developer

• Reduced complexity and eased data integration by using powerful design tools and task panes to quickly incorporate XML data.
• Seamlessly integrated Web design and development teams with Expression Web and Visual Studio's superior support for XML, ASP, .NET and XHTML.

Confidential

Asset Management and Procurement

• Integrated Procurement, IT sourcing and supply, and asset management solution designed to automate and streamline all processes for procuring and managing assets, including acquisition, receipt, payables processing, asset management and disposal. The solution was a fully configurable self-service requisitioning process that enables organizations to put control procedures in place and reduce day to day administration costs.
• As a part of the Administrative IT Support team, the goal was to support and create measurable cost savings by automating and integrating the control of all enterprise costs from purchasing to lifecycle and finance costs.

Confidential

• Consulted with business partners to align human resources strategy and programs with the organization's strategy while supporting, vision and values.
• Managed employee relations practices necessary to maintaining a positive employee-employer relationship and promoting a high level of employee commitment while maintaining an environment free of third party representation.
• Investigated and resolved external and internal charges/complaints of harassment and/or discrimination applies an understanding of key legal precedents, policies and practices to protect the interest of corporate wide collaborated with the legal and corporate HR department, considering risk for the organization and involving others as appropriate.
• Oversaw the region's recruitment and selection practices to ensure the greatest number of highly qualified candidates are referred for each open position ensures interview and selection techniques are in compliance with organization policies and procedures, as well as applicable laws and regulations.
• Reviewed, audit and approved salary transactions according to applicable procedures. Counseled and advised management regarding salary planning/compensation and regard to internal equity, promotions, reclassifications and transfers.
• Worked closely with staff in engineering, human resources, legal, operations, and research and development.
• Provided technical safety and health support and information to production and corporate personnel.
• Prepared written safety and health programs and policies and identifies company safety training needs and develops and coordinates safety training programs.
• Developed annual company safety and health goals, participates in new product/process reviews, including process hazard analyses, operator training, etc.
• 0Supported plant personnel in selection of appropriate personal protective equipment.
• Maintained corporate safety library e.g., videos, regulations, reference manuals .
• Promoted safety and health awareness through internal company memoranda, newsletters and specific training programs.
• Served as member of the executive environmental health and safety committee, participates in company occupational safety and health committee.
• Assisted as necessary in implementation of a hazard communication program and preparation of reports.
• Reviewed process-operating procedures/records and provides input for safety and health considerations.
• Conveyed federal and state occupational safety and health regulations and monitors regulatory changes as they occur.
• Provided technical support to corporate and plant personnel to ensure compliance with applicable occupational safety and health regulations.
• Advised manufacturing plants and corporate staff of regulatory changes with which the plants must comply. Sufficient advance notice should be provided so that compliance on the effective date of new regulations is ensured.
• Audited practices and records of manufacturing plants to ensure compliance with company programs and federal/state occupational safety and health regulations.
• Monitored lost-time injuries/illnesses and worker's compensation claims.
• Reviewed plant safety committee meeting minutes and safety inspection reports and follows up as necessary, reviews injury/illness and non-injury incident investigation reports and follows up as necessary.