SUMMARY

• I am a highly motivated, customer oriented, delivery - focused Business Analyst/Scrum Master and Confidential consultant with over 17 years of experience in mostly Agile software development environments.
• I am a dedicated team builder, manager, and advocate for the customer.
• I can take complex technologies and make them easily understood by both business and technology leadership.
• I also pride myself on my ability to learn quickly and adapt as needed to various situations.
• My strength is in my ability to lead geographically distributed teams of mixed experience and maturity to deliver on a timely manner.
• As an Order Management Systems consultant, I have deep knowledge of order capture, modification, allocation, returns, BOPIS, Same Day Delivery, Store Order Fulfillment and inventory flows.
• I have worked on multiple versions of Manhattan Associates OMS platform namely, DOM 2009, DS 2012, EOM 2015 and the most recent version of ActiveOmni.

PROFESSIONAL EXPERIENCE

Software Development Life Cycle: Scrum, Extreme Programming, Business Analysis, Requirements Elicitation, Rational Unified Process (RequisitePro, Rose Enterprise Edition, Software Modeler), Agile -Iterative System Development Life Cycle (SDLC), Joint Application Development (JAD), Lean, Six Sigma, Test Driven Development, Business Driven Development, DMAIC, DMADV, User Acceptance Testing (UAT), UML.

Database: SQL, Cassandra and T-SQL

Productivity Tools: MS Project, Outlook, Word, Excel (including backend VBA and macros), Access, PowerPoint, Visio, Primavera, JIRA, Confluence.

Version Control: Subversion and SharePoint

Automated Testing: SpecFlow, SpecLog, WATIR, WATIN, MBUnit, NUnit, Sikuli, Gherkin, Jmeter, Postman

I.T Strategic Management: Project Management, Team Leadership, Business Restructuring, Business Process Reengineering, Systems Integration and Design, System Migration/Conversion and infrastructure Management, Consulting, I.T Strategic Planning, and IT Governance. ITIL 2011 and COBIT 4.1 certified.

PROFESSIONAL EXPERIENCE

Sr. Business Analyst and SME

Confidential, NJ

Responsibilities:

• Agile Confidential Business Analyst responsible for Post Purchase design (functional and mapping) across concurrent projects through all phases of the SDLC. Led a team of 3 onshore and 20+ offshore resources across every initiative involving order orchestration. Enforced best practices on distributed teams. Functionally trained green resources and ramped them up to a productive level in minimal time. Created BRDs, FRDs, mapping documents to support concurrent initiatives. Drove defect and blocker resolution with development teams. Communicated plans, risks, defect and execution metrics with leadership and business stakeholders. Actively participated in technical design and grooming. Facilitated UAT and post-go-live testing.
• Managed the BA/SA group and led teams for the following platform upgrades - DOM 2009 to EOM 2015 (Allocation), DS 2012 to EOM 2015 (Customer service), EOM 2015 to MA ActiveOmni (Allocation and Inventory), EOM 2015 to MA ActiveOmni (Customer Service).
• Additional major initiatives include -
• Manhattan Associates Store Order Fulfillment (SOF) rollout
• RLM and Appeasement rollout
• Payments rollout - ADS (Private Label & Cobranded credit cards), AfterPay, ApplePay, GooglePay, Cash & Carry, Express Pay (checkout in store using app), Klarna, CashApp, Verifone Payment Gateway (Tokenization and PCI compliance)
• Estimated Delivery Date using Microservices on Google Cloud Platform (including performance testing and automation)
• Cross Banner Cart & Checkout, Mirakl Marketplace integration, BOPIS including curbside pickup, Same Day Delivery with Doordash and Shipt.

Team Lead/ Sr. Business Analyst

Confidential, Wyoming, MI

Responsibilities:

• Participated in the acquisition of a similar establishment through all the stages of the SDLC
• Business Analyst and sole point of contact for an outsourced project with a budget of over three million dollars and a team of 17
• Analyzed current front-end and databases of multiple systems (Product Acquisition, Vendor system, Purchase Order, Non Stock Order, Demand projection and Cost systems) to understand challenges and drive out requirements
• Elicited and prioritized requirements from a broad base of users and created extensive mapping documents to support data migrations
• Documented requirements and use cases using tools like Confluence and JIRA
• Supported the developers during Development phase by continuously communicating requirements and concepts in a technical manner
• Participated in back-end testing using SQL
• Worked with multiple systems related to Supply Chain Management including Item Maintenance, Purchase Order and Non-Stock Ordering systems
• Stepped up to play the role of Quality Contorl Engineer when needed by the project team. Created test plans, test cases and test runs and participated in end to end testing. Also monitored automated builds and release process
• As a Team Lead/Business analyst for the release team, gather requirements and owned the delivery of over 10 projects/enhancements simultaneously

Lead Business Analyst/ Project Manager (Agile)

Confidential, Topeka, KS

Responsibilities:

• As a Scrum Master, led daily Scrums, Sprint Planning Meetings, Retrospectives and user-story gathering sessions.
• Responsible for analysis, creation, and documentation of functional requirements.
• Managed project consisting of five Developers and four Business Analysts and a budget of over two million dollars in an iterative, Agile software development environment using Test Driven Development.
• Owned processes related to requirements definition, prioritization, software testing and defect resolution.
• Closely worked with Capital Markets, Accounting and Lending departments to create products related to Derivatives, Bonds, Discount Notes, Advances including effectiveness testing and SOX, FASB and Dodd-Frank compliance processes.
• Led an effort to migrate current FAS133 and FAS157 processes and Accounting source systems to Reval (a SaaS third-party product).

Project Manager

Confidential - Wichita KS

Responsibilities:

• Managed an effort to introduce a third-party data warehouse system (Kalido) using the Inmon top-down model.
• Managed efforts to map data from various source systems on various platforms to the Kalido data-vault and related data-marts for analysis.

Project Manager/ Business Analyst (Agile)

Confidential - TX

Responsibilities:

• Worked on efforts to migrate various source systems. Led complex data mapping efforts.
• Introduced new ways to automate testing of huge data sets and systems with multiple possible scenarios.
• Helped introduce a new wire system.

Business Analyst/Scrum Master (Agile)

Confidential, Wichita, KS

Responsibilities:

• Acted as a liaison between technical group and the customers in determining requirements and identifying potential limitations to a successful implementation as well as potential for improvements.
• Facilitated the design of product features, functionality, and interfaces based on input from cross-functional teams.
• Was responsible for a Scrum master role in which I facilitated daily stand-ups, sprint planning meetings and retrospectives.
• Controlled quality assurance analysts working on test plan development and validation (mainly using manual techniques).

Business Analyst (Agile)

Confidential - New Jersey

Responsibilities:

• Authored 'As-is' blueprint of all Functional Requirement Specifications (FRS) and Business Level Specifications (BLS) including job profiles using UML with department collaboration and sequencing diagrams
• Conducted requirements sessions with multi location team and authored UML diagrams as needed for Agile teams. Prepared Data Flow Diagrams (DFDs) and Sequence diagrams.
• Led in-house team of 10 persons for implementing ERP system and SQL Server 2000 to manage the Sales, Purchases, Warehouse management and Accounting for the company's operation
• Created Logical and Physical Data models
• Provided hands-on project schedule management using MS-Project for a large process redesign project; and designed queries, reports, and graphics, moving project data to EXCEL to show staffing requirements, task status, project baseline trends, and earned-value (EV) results.
• Suggested recommendations for Integrating systems and Business Process optimization, by eliminating redundancies and reducing cycle time.
• Basic Customization of reports using Crystal Reports.
• Preparation of documentation and Training of all staff members.
• Oversee Project team, consisting of more than 4 programmer(s) and 2 assistant(s).