SUMMARY

• Over 7+ years of extensive experience as Business Analyst in Mortgage Origination, Mortgage Service, and Secondary Mortgage Market and loan origination systems.
• In depth knowledge of the entire loan production life cycle and also residential mortgage loans, FHA and VA loans, jumbo loans, home equity lines of credit, fixed - rate second mortgages.
• Experience attending and collaborating on the conduction of SCRUM ceremonies: Sprint Planning, Sprint Review, Daily Stand-Up Meeting and Retrospective Meetings.
• Conducted Daily Scrum meeting, Planning Sessions, Backlog updates, User Stories updates, Continuous Integration, Continuous Testing.
• Wrote User Stories along with Acceptance Criteria as a part of the AGILE methodology and used RTM.
• Strong written, oral, Communication and presentation skills to understand gather and re-write the businessrules and requirements for the technical teams.
• Adept in gathering business requirements pertaining to functional, non-functional and data aspects of the business.
• Expert in building Process Maps, doing Use Cases, creating Activity diagrams with UML using modeling tools such as MS Visio.
• Created Storyboardand wireframe for entire feature sets.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT).
• Expertise on tracking and managing change and requirements through Requirement Traceability Matrices (RTM).
• Vast experience conducting and documenting the “AS-IS” and “TO-BE” processes and Business Process Re-engineering (BPR).
• Developedprocessflowdiagramsto accurately reflectbusinessprocesses.
• Assisted UI/UX team in translating client graphical requirements to reality by creating Mockup Screens.
• Strong experience in Application Design (Prototyping, Screen Mock-ups), wireframes, UI design.
• Strong knowledge of SQL and SQL scripts.
• Experience writing complex SQL queries and prepared custom reports and performed SQL query, data analysis and verification on MS Excel.
• Extensive experience in creating and maintaining source to target Data mapping documents.
• Tracked defects using Bug tracking tool Jira.
• Involved in development and execution of detailed system and user acceptance test plans, test cases and test scripts for manual and automated testing.
• Active participation in several types of tests such as Regression, Progression, Smoke and User Acceptance Testing.
• Expertise in using Microsoft Word, Excel, Access, & PowerPoint.
• Experienced in preparing User Manuals documentation, and Conducting training and support to the users and other stakeholders.
• Self-motivated and ability to excel in communicating with professionals at various levels of a business.
• Expertise in pro-active role play to align with Project's goals, timelines, constraints to help the team take the most optimal approach to implement a solution.
• Good understanding of various industrial sectors, information needs with in different departments and scope of information systems to achieve the intended objectives.

PROFESSIONAL EXPERIENCE

Confidential, Des moines, IA

Business Analyst

Responsibilities:

• Acted as aProductOwnerand managed the entire backlog of a project and walked the Development team through the User Stories as a SME.
• Collaborated withbusinessstakeholders in creation ofProductBacklog (PBI) and Prioritization.
• Collaborated with Scrum team for backlog refinement, Iteration planning, velocity planning.
• Wrote and updated User Stories to capture all actions. Created User Interface Document (UID) by using number of modeling tools.
• Worked with the team in Sprint Planning, Daily Stand Up and Sprint Backlog.
• Decomposed high levelbusinessrequirements into low level user stories using Agile methodology followed bystoryboardcreation.
• Collaborated with Scrum Master and Scrum team members on a daily basis for updating Task board and burn-down charts.
• Engage in creating aproductroadmap.
• Participated in Scrum, Planning Poker and Retrospective Meetings.
• Performed Formal Benchmarking with SME for further suggestion and improvement.
• Lead the Sprint Planning sessions with the team to place the Backlog in appropriate sprints and implement Release planning.
• Organizedproductrequirements and goals into a prioritized, actionable backlog.
• Created detailedProductRoadmaps to communicate quarterly goals with upper management and other stakeholders.
• Agile Enhancement project, worked on adding new features to an existing system.
• Participated in daily SCRUMS and provided Ba support in each Sprint.
• ConductedBusinessRequirements reviews withBusinessand Development teams and Impact Analysis of Epics.
• Documenteddatarequirements and created UMLdiagramssuch as processflows,dataflow diagramsetc.
• Reviewedbusinesspriorities, analyzed their options and risks to developing a type of report.
• Worked with UX (User Experience) team to finalize the wireframe documents based on business and functional requirements.
• Participated indatamodeling,dataanalysis and mapdatafrom respective source systems to Target systems.
• Writing ComplexSQLqueries and optimizingit.
• Identified bugs and tracked them to completion using JIRA.
• Designed plans for User Acceptance Testing (UAT) and facilitated Post Production Validation (PPV) to ensure all functionalities are meeting the standard.
• Created test cases and scenarios for Regression, Integration as well as Back-end, GUI and System testing.

Confidential, Winston-Salem, NC

Business Analyst

Responsibilities:

• Worked in Agile framework across the board
• Created User Stories intoProductBacklog Items (PBIs) and lead PBI grooming sessions for Prioritization and Sprint planning.
• Performed Product owner role by front ending with stakeholders to facilitate, articulate, review, and consolidate proposed system level changes and project conversion plan.
• Updated the 'As -Is' document and brainstormed on the bench marks to be reached in the 'To- be' application as part of initial Gap analysis.
• Participated in Basic Level Design review and signoff sessions for all components.
• Decomposed high levelbusinessrequirements into low level user stories using Agile methodology followed bystoryboardcreation.
• Conducted Daily Stand-Up Meetings to decide what needs to be get done.
• Created Use Cases, functional requirements,BusinessRules and developed wireframes using MS Visio.
• Used Visio for presentation of Process flow to various groups.
• Ensure that the Scrum events are conducted regularly and the event time box schedules is adhered by the team.
• Mentored junior BAs and enforced the BA process to adhere to using requirements and use case templates and Agile User Story creation.
• Gathered and documentedUX/UI(visual) requirements (using Microsoft Excel and PowerPoint), created simpleUXdesigns andUIwireframes.
• Worked ondatamodelingand produceddatamapping anddatadefinition documentation.
• Created Data Mapping Document, for defining data flow between data source and target, along with business rules.
• Used SQL queries to collect relevant information from company's database.
• Performed data comparison testing, data mapping, and data cleansing using SQL, Excel, and Access.
• Performed data mappings in support of the data warehouse ETL processes.
• Interacted with the developers to report and track bugs using JIRA.
• Assisted in on-going process improvement efforts to ensure test planning, execution, and reporting is effective, efficient, standardized, coordinated and integrated.
• Assisted in User Acceptance Testing (UAT), demos and performed client presentations.

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Meet with user and clients to get the Vision and scope to create user stories.
• Conducted Focus Group Session with brokers and users, managers and other SMEs to identify those functionalities that would maximize the efficiency of the process.
• Utilized Agile software development methodology to manage and control software and product development.
• Facilitated Workshops to extract knowledge frombusinessexperts to be incorporated in process model.
• Created and prioritizedProductBacklog (PBI) Sprint Backlogs.
• Developed an analysis model that includesbusiness process flow diagrams to document the AS-IS and TO-BE processes.
• Analyzed Business Requirements and created Use Cases, Use Case Diagrams, Navigation Flow, Business Flow Diagrams and Work Flow Diagrams for applications and created Activity Diagrams using MS Visio.
• Wrote and updated User Stories to capture all actions.
• Provides documentation including mockups instoryboard, user stories to show flow of changes and how update needs to operate, and definition of fields available and attributes.
• Worked with the team in Sprint Planning, Daily Stand Up, Sprint Backlog and Sprint.
• Proficiently helped development teams to break down large User Stories for execution.
• Participated in Scrum, Planning Poker and Retrospective Meetings.
• Ensured Agile Process is followed for every sprint schedules and daily stand up meetings by the scrum team.
• Performed formal benchmarking with SME for further suggestion and improvement.
• Createdataflowdiagramsfor all systems and source to targetdatamapping with detailed meta-data and logic for thedataextract, transformation, and load to developers.
• Collaborated withUXandUIteams to define User friendly workflows for various scenarios.
• Wrote SQL queries and performed data analysis as needed to gather business requirements around report delivery.
• Used JIRA to log the defects identified during the QA and UAT phases of the project and track them to closure.
• Regularly interacted with the Testing team for executing the Test Plans, providing Test Data, creating Test Cases, and resolving issues upon detection of bugs and collecting the Test Metrics.
• Assisted with User Acceptance Testing, develop and maintain quality procedures ensuring that appropriate documentation is in place.

Confidential, Fremont, CA

Business Analyst

Responsibilities:

• Extensively worked in Agile Methodology framework.
• PrioritizedProductBacklog for agile software development teams.
• Lead PBI Grooming Sessions with the SCRUM team to groom PBIs into value added Pieces of Work (POW).
• Worked asProductOwnertaking responsibility for prioritizing User Stories, Epics and Features created for the various releases through-out the year.
• Identified "As is" process and "To be" process as parts of gap analysis for new functionality requirements, as well as prioritizing them based on actualbusinessneeds so as to align them with the project roadmap.
• Coordinate and facilitate scrum events like daily standup call, backlog grooming session, project demo, project review and retrospective with cross functional teams.
• Used JIRA for User Story requirements management throughout the Agile Sprints and development life cycle.
• Worked towards continuous improvement of Agile and scrum practices.
• Held the Daily Stand-up Meeting, documented and updated the Burn-Down Chart.
• Proficiently helped development teams to break down large user stories.
• Involved in various Walk-through sessions with developers and gave presentations to help them understand the end user needs.
• Modeled the detailed design of the system using UML diagrams including Sequence Diagrams, Activity Diagrams and Use Case and Data Flow diagrams.
• Create graphical representations ofprocessflowdiagramsand complexbusinessprocesses.
• Developed wire frame diagrams for GUI that helps developers to prepare real time easily accessible screen layout.
• Experienced working with User Experience (UX) and User Interface (UI) teams while driving the Functional Requirements and Wireframes.
• Performed requirements review with thebusinessstakeholders, developers and QA team.
• Retrieved Data using SQL queries and did Data Mapping and Data analysis.
• Data Analysis: Leveraging traditional methods like Excel, SQL Server and SharePoint to provide data visualization technology like Power BI.
• Reviewed Test Plan and Test Cases provided by Testing Team.
• Involved in design and implementation of Progression and Regression Tests for the new functionalities.
• Managed bugs using Defect Tracking Tool JIRA, reviewed each defect and assigned development team to resolve problems.