SUMMARY

• Over 8 years of experience as a BUSINESS & SYSTEMS ANALYST with solid understanding of Business Requirement Gathering, Business Process Flow, Business Process Modeling, Systems Programming, System Design & Development
• Strong knowledge of Software Development Life Cycle (SDLC) including UML, Rational Unified Process (RUP), Waterfall, Agile/Scrum methodologies.
• Expertise knowledge in using the MS, Rational, and Database tools and very well known reputation for knowledge transfer between the teams.
• Extensive working experience in Financial Data Services, Corporate Finance, Commercial Banking & Healthcare Industries
• Strong subject matter expertise in Provider Networks, Individual Sales, Group Sales, Cash Management, Fixed Income, Derivatives, Equities, Bond Pricing, Mortgage Backed Securities (MBS), Annuity
• Certified Financial Analyst (CFA) with exclusive knowledge on Economics, portfolio management, Asset management and Accounting
• Strong knowledge in Automated Clearing House (ACH), Bank Clearing System, Electronic Funds Transfer (EFT). General understanding of Accounting process including general ledger and account reconciliation.
• Extensive knowledge and experience in the protocols involving the file transfer, communication and object orient programming.
• Written Use cases and have produced Use Case Models, creating Behavioral diagrams (use case diagram, Activity diagrams and Sequence diagrams) based on UML Methodology & Business process flow diagrams.
• Proficient in the use of tools like Telelogic DOORS, Rational Rose, Requisite Pro, Rational ClearCase, Telelogic System Architect and MS Visio.
• Extensive experience in documentation of business requirements and system functional specifications, including BRD, FRD, and FSD
• Utilized a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems.
• Experienced in planning, designing and executing integration and User Acceptance Testing (UAT).
• Experienced in preparing Test Plans, Test Cases, Test Scripts and Test Summary Reports for Automated and manual testing.
• Effective in multitasking and effective management of assignments according to work schedules with strong project management orientation.
• Capable of forming and maintaining positive and productive working relationships in internal, external, independent and team environment.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, Rational Enterprise Suite, MS Visio, Telelogic System Architect, ERwin

Reqmts. Management Tools: Rational Requisite Pro, Telelogic DOORS

Change Management Tools: Rational ClearCase, Rational ClearQuest

Project Management Tool: MS Project

Analysis / Modeling tools: UML, JAD, RUP, Waterfall, Agile

Testing Tools: Loadrunner, Test Director, Mercury Quality Center

Operating Systems: MS Windows NT/98/95/2000, UNIX

Languages: SQL, UML, JAVA

SOA: Web Services, EDA, SOAP, XML, XML Beans

Database: Oracle 8i/9i, SQL Server 2000/2005/2008 , MS Access, DB Visualizer, DB2

Utility: MS Office Suite 2010/2007 Word, Project, Excel, Visio, PowerPoint, Adobe Acrobat Suite

PROFESSIONAL EXPERIENCE

Confidential, Durham, NC

Business Systems Analyst

Responsibilities:

• Performed requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices. Used the Agile methodology for software development.
• Interacted with Software development team and Business users as a liaison in helping developers to understand the business requirements thereby ensuring the proposed applications comply with the business specifications.
• Analyzed information and requirements and documented them. Reviewed the Business Requirement document, Functional Solution Guide and detailed various mapping documents.
• Developed process flow diagrams (flow charts) using MS Visio in an effort to identify and analyze process flows in the Small Group business.
• Used MS Excel and MS Word to create a field - to-field data map that was used as a main specification document for the migration.
• Developed traceability matrix for maintaining/updating system requirements using MS Excel.
• Coordinated with Vendor Teams for identifying the various integration areas and documented them into a workflow flow diagram using MS Visio.
• Facilitated the daily stand up meetings during the implementation phase of the project.
• Managed and Organized weekly meetings with vendor to track the production incidents and service requests and tracked this work
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. Identified and participated in resolution of business system issues.
• Lead Validation/Verification, SIT (System Integration Testing), mock conversion on the system to ensure data accuracy and Business requirements.
• Wrote User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Delivered and maintained extensive documentation for future extendibility of the system

Environment: HIPAA, DOI, HMO, PPO, Windows XP, I-series, SQL, XML, UAT, Rational Rose, Rational Requirement Composer, Agile, Waterfall, MS Visio, MS Project., MS Visio, MS project

Confidential, Stamford, CT

Business Analyst, Application Support Manager

Responsibilities:

• Provide technical and functional support for the project team, participating in requirement analysis and documentation reviews
• Gather and document the existing functionality of the application and capture the new requirements for GAP Analysis
• Coordinated with PMO team on getting the resource approvals from resource managers for development and testing
• Detailed the project status to the team on a regular basis and made sure that the timelines are met.
• Participate effectively in team meetings; publish minutes, and track issues and actions to resolution.
• Translated the requirements to the DEV team and assisted the teams in building the architecture necessary for development
• Organize release meeting with release teams for product deployment
• Coordinate with Quality teams on testing and capture testing progress and defects in HPQC.
• Provided training to users and different part of the user’s teams that are directly and indirectly involved with the application.
• Provided application support to the users and the SME team
• Created SOP’s to execute any scheduled tasks post implementation.
• Coordinated with incident management team in executing the SOP and explained different scenarios in which the issue can be tracked.
• Briefed the team on the lessons learned on the execution of each change and saved all the documentation in the libraries for reference purposes.
• As an application’s owner, evaluated and approved incident/issue tickets that were raised by the Admin and user team.

Environment: Basel III, SOFUN, KYC, SOX, Business Objects, Crystal Reports XI/8.5, Microsoft Office, Microsoft Visio, IE7/8, WIN 2003/2005, Oracle/SQL Server 2000, SQL, Macro, ERWIN Data Modeler R8, SSIS, SSRS, DTS, Perfect Tracker 8, NService 4, MS-Access, Load Runner, SAP, Quick Test Professional, UNIX, Windows Vista, XP, SWIFT, Enterprise Mapper.

Confidential, New York, New York

Lead Business Analyst

RESPONSIBILITIES:

• Involved in all phases of software development life cycle.
• Followed the RUP (Rational Unified Process) methodology for elicitation and representation of requirements.
• Initializing the Ab-Initio project for pulling/extracting the data from source systems, transforming, and loading into data sources
• Contributed in defining the scope of the project and defined functional specifications.
• Analyzed and documented the system specifications, Business requirements; used the tool Telelogic DOORS for documenting, tracking and analyzing the requirements.
• Used DOORS to link requirements to test cases, business rules, and design items to maintain traceability.
• Used UML to produce Use-Cases, Use case diagrams and Activity diagrams to explain process flows and functional specifications.
• Created high level Wireframes and high level sitemaps for the using MS-Visio.
• Used the tool Systems Architect and MS-Visio to create use case diagrams and process flows
• Guiding the team in the implementation of framework in the Ab-Initio projects and in improving the performance of the project.
• Involved in identification of business rules, business and system process flows, user administration, requirements and assumptions.
• Regularly interacted with onshore and offshore teams to communicate requirements and review test cases and test plans.
• Managing the version control within the documents and artifacts using the Ab-Initio EME
• Used Mercury Quality Center to look up defects and issues raised by testing activities.
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.
• Produced and managed documentation on release activities to support problem resolution.
• Responsible for giving Knowledge Transfer (KT) sessions of the project to the Production Support Team.

Environment: Windows XP, Oracle/SQL Server 2000, SQL, Macro, Telelogic DOORS 8.1, Telelogic System Architect 10.6, Ab-Initio 1.14, Spotfire, Charles River, Bwise COTS RUP, UML, MS Visio, MS PowerPoint, MS Visio, VBA, SAS.