SUMMARY OF QUALIFICATIONS

• Business Skills Focus Project Coordinator, Business Analyst, Financial Analyst,
• Budget Analyst, Performance Metrics, Change Management
• Software Skills Experience MS Project, MS Excel, Word, Outlook, Access
• PeopleSoft, MS PowerPoint, Pivot tables
• Exposure SharePoint, Clarity
• OBJECTIVE Seeking Seeking Permanent Position or Long Term Contract

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential

Project Coordinator

• Collaborated with IT management to create SOW, Task Order, determine needed resources, and project costs.
• Verified SOW and TO identified deliverables, costs, due dates, and provided an accurate description of project.
• Determined if in-house staff possessed needed skills to complete project or if external resources were needed.
• If external IT Vendor resources were needed, identified expected deliverables and tracked vendor's budget.
• Verified request for resources and funding were in compliance with both federal and company guidelines.
• Tracked projects spend rate, budget, deliverables, artifacts and adherence to project plan.
• Identified variances in projects budgeted vs. actual for hours and costs and provided explanations as needed.
• Participated on multiple projects in various roles and utilized flexible skill set to fulfill responsibilities.
• Recorded meeting minutes, action logs, stakeholders expectations, and provided progress reports.
• Provided team updates on action items, status reports, and sent reminders of items due from each member.
• Coordinated meetings and paperwork for senior management and made sure all concerns were addressed.
• Monitored Vendor expectations and requirements and verified IT management resolved to vendor satisfaction.

Budget Analyst

• Assisted with creation of IT department's operating budget, project portfolio, and resource allocation.
• Analyzed project resource requirements, identified staff availability, capacity, and matched to project needs.
• Interface with Sr. Management and vendors to collect, analyze, budget data and to support budget submissions.
• Received external tracking of actual resource spend and identified variances from budgeted for hours and spend.
• Created pivot tables from external spreadsheet in order to track resource by name, hours, and project codes.
• Imported YTD project invoices from PS into excel in order to track actual project spend vs. budgeted.
• Met with department's director to review portfolio of projects, their spend rates, variances, and project metrics.
• Maintained YTD resource funding and provided updates on remaining balances and available funding.
• Provided reports in various formats orally, paragraphs, spreadsheets, presentations, graphs, etc. .
• Tracked vendor spend by project and by contract to ensure total expenditures did not exceed limits.
• Tracked vendor services, software licenses, contracts, purchase orders and task orders.

Audit Support

• Reviewed audit findings and recommendations versus current procedures, controls, and methodologies.
• Determined effort needed to bring IT department in compliance with audit recommendations.
• Lead IT department's effort to install procedures and controls that complied with recommendations of audit report.
• Implemented recommendations from Audit report, tracked action items, and monitored compliance.
• Reviewed and revised procedures to bring in compliance with federal guidelines and best practices.
• Created Visio process flow diagrams to better explain department's operating procedures and controls.

Confidential

• Contracted by Dell Corporation to implement rollout and installment of new computers for CitiGroup client.
• Managed assembly of computers and peripherals, coordinated distribution and asset tracking.
• Verified that each users profile was installed correctly and that it reflected all requested updates.

Confidential

• Coordinated project to train over 2,000 train conductors on how to use credit card transaction processing devices.
• Created and executed project plan to instruct train conductors to use new electronic credit card devices.
• Utilized MS Project to provide project team with management reports, task updates, and upcoming deadlines.
• Conducted Project Plan reviews and performance reviews and identified needed changes to the project plan.
• Provided assessment of plan that encompassed 47 locations, 6 divisions, 5 trainers, and 3 IT departments.
• Identified project constraints, dependencies, assumptions and the risks and issues they created.
• Employed Pilot project to refine procedures, prepare trainers, assess challenges, and review initial assessments.
• Implemented a phased roll out by division in order to focus efforts, resources and to reduce logistics of task.
• Utilized PowerPoint and Visio to prepare presentation materials and handout exhibits for the training classes.
• Determined training schedule, contacted crew mangers, supervisors and shipped devices to training locations.
• Coordinated communications between senior management, training team, IT teams, and location managers.
• Provided project manager, senior management, and project team with weekly updates and status reports.
• Created and updated SharePoint documents, action items, meeting notes, performance metrics, and project status.

Project Support

• Managed assembly of computers and peripherals, organized distribution, and maintained schedule.
• Verified computers prepared and imaged according to each department's needs and the individual user's profile.
• Maintained inventory log on placement of new setups and verified that all targeted replacements were completed.

Project Coordinator

• Coordinated integration of subsidiary and the transfer of responsibilities, relationships, and job functions.
• Communicated with stakeholders at various levels in order to create project plan and comprehend process.
• Utilized MS Project to organize project, determine tasks, track progress, and provide progress reports.
• Managed meetings between firm and external stakeholders to obtain information and comprehend process.
• Recorded meeting minutes, action logs, stakeholders expectations, and provided progress reports.
• Documented current procedures, time tables, and the expected deliverables of subsidiary's clients and vendors.
• Created matrices in Excel to verify all responsibilities were assigned to an appropriate Sprint department.
• Verified completions of tasks, quality of submissions, milestones were met, and that process flowed to completion.
• Resolved issues between stakeholders with conflicting needs and verified revisions didn't alter deliverables.
• Coordinated project to determine status of 450 orphaned contracts and general service agreements.
• Established working knowledge on GSA contracts, government requirements FAR and expected compliance.
• Monitored contracts for scope, cost, resource requirements, budget, variances and relationship management.
• Created pivot tables to manipulate final data and to create multiple subsets that were distributed to various teams.
• Supported e-Procurement which tracked employee purchase requests for supplies and office equipment.
• Reviewed invoice details to determine vendor's fulfillment of requests and customer satisfaction.
• Managed vendor relationship, orders, monitored user satisfaction, product delivery, and vendor support of product.

Business Analyst

• Served as liaison between IT group and end users in order to fulfill requested changes submitted by end users.
• Recorded and verified user requests, intentions, time frame, and expected deliverables and capabilities.
• Participated in bi-weekly meetings with IT group to interpret, assess, and explain the end users requests.
• Verified that other down/upstream software users were not negatively impacted by the requested changes.
• Collaborated with IT to determine most efficient and effective methods to achieve requestor's desired outcome.
• Identified needed resources, time, cost, project scope, expected product, and expected delivery date.
• Verified that the final product fulfilled stakeholder needs and provided efficient and effective solutions.
• Monitored documentation for clarity, simplicity, grammar, and the ability to be understood by all users.
• Contracted to test SOX restatement, serve as liaison to IT group, and reduce back log of transactions.
• Conducted testing of SOX restatement effort in order to verify firm's compliance with SOX guidelines.
• Focused effort on compliance with SOX documentation requirements 302 4c , and the usage of technology.
• Operations
• Processed cash remittance transactions and verified they met Fannie Mae's procedures and controls.
• Reconciled and reported cash remittance transactions in the PeopleSoft application.
• Reviewed results and identify failures, inefficiencies and suggested reworks, revisions, and enhancements.
• Implemented new product/service rollout and identified impact to users and other stakeholders

Accounts Receivable Specialist

• Processed high volume monthly purchase order requests submitted by internal and external clients.
• Identified misclassified transactions, provided accountant with write-up and steps needed for reclassification.
• Developed corrective actions for transactions that impacted the general ledger and classification accuracy.

Budge Analyst

• Provided third party transaction processing and budgeting analysis to GM's marketing group and its vendors.
• Prepared budgets for vendors and GM and performed financial analysis and variance analysis.
• Prepared actual versus budgeted spending reports and projections on future expenditures versus budget.
• Tracked vendor's budgets expenditures and highlighted those projected to exceeded budget limits.
• Generated monthly invoices to be paid by GM for vendor services and verified payment terns were accurate.

Financial Analyst

• Consulting firm provided strategic planning and performance analysis to the credit union industry
• Utilized credit unions' annual reports to create comparative financial analysis and performance measurement.
• Utilized various industry metrics to interpret firm's individual performance and operational effectiveness.

Billing Specialist

• Fulfilled customer requests for new services and made changes to existing billing services.
• Utilized Microsoft Access to update client activity logs and to verify completion of all requested services.
• Completed customer request for new services and made changes to existing billing services.

Senior Financial Analyst/Assistant Officer

• Provided performance measurement and performance reporting services for financial services firms.
• Determined the monthly performance returns of twelve institutional clients and performance reports.
• Audited accounting activities, identified errors and determined potential impact on performance returns.