We provide IT Staff Augmentation Services!

Business Analyst resume

3.00/5 (Submit Your Rating)

Troy, MI

Professional summary

  • Over 7 years of extensive work Experience as a Business Analyst in Banking, Insurance, pharmaceutical, Domains.
  • In depth knowledge and experience in all phases of the SDLC (System Development Life Cycle), and methodologies like, RUP (Rational Unified Process), Agile and Hybrid methodology.
  • Highly Experienced in Feasibility studies, Document generation, conducting Product Development Methodology, Joint Application Development (JAD) sessions for requirements gathering, analysis, design through interviews, workshops with user(s), subject matter experts (SME\'s), and business stakeholders.
  • Strong knowledge in using GAP Analysis and Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis and implementing it in the business process.
  • Proficient in conducting scrum meetings and discussing the task with the team members that has to be completed every day.
  • Proficient in interacting with Stakeholders, Subject Matter Experts (SMEs), System Analysts and Technical team with excellent communication and interpersonal skills.
  • Extensive experience in identifying systems requirements, defining business processes, identifying risks and Impact analysis, UML ( Unified Modeling Language) and Use Case Diagrams.
  • Excellent skills in writing Business Requirements Document (BRD), Use case Document, Functional Requirement Document (FRD), Systems Design Specification (SDS), workflow and diagramming skills for drawing UML diagrams such as Activity diagrams, Class diagrams and Sequence diagrams, Dataflow diagrams, Requirement Tractability Matrix (RTM).
  • Conducted User Acceptance Test (UAT) with stake holders and business users and prepared Standard Operating Procedure (SOP).
  • Assistedproject manager in conducting project planning and risk analysis for the project.
  • Expert in Writing Test Cases, Test Plan and Quality Assurance using various testing tools like Test HP, Quality Center testing tool.
  • Highly Experienced with Data Analysis, Modeling, Entity Relationship Diagrams (ERD), Process Modeling, Data Flow Diagrams.
  • Proficient in Using MS Outlook, MS Share Point, MS Access, MS Visio, Rational rose of Tools and Extreme Programming methodologies.
  • Worked closely with Change Management team to update the requirement changes and implementing it in the project using tools like Rational Clear Quest.
  • Highly experienced with in the development, implementation, and integration of strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills, conducting Cost-Benefit Analysis.
  • Excellent Communication skills with ability and willingness to work towards the business and technical requirements of clients and users.
  • Excellent presentations skill and Flexibility in adapting to a wide range of work environments by inculcating new relevant skills with ease in a time sensitive frame.

Educational Qualifications: 
Masters in Business Administration (MBA)

Skill Set:
C#, Java, ASP.NET 3.5, HTML, Rational Requisite Pro, Caliber RM 6.0/5.0, Erwin Data Modeler 4.1, HP Quality Center, Load Runner, Rational Clear Quest, Rational Clear Case, Quick Test Professional (QTP), SQL Server 2000/2005/2008, MS Access 2000/2003/2007,Oracle 11i, 10g, 8i, Rational Unified Process, UML, MS Visio 20xx, MS Word 20xx, MS Excel 20xx, PowerPoint 20xx, MS Access 20xx, MS Project 20xx, MS Outlook 20xx, Visual Basic 6.0, Windows NT/ 2000

Projects summary

Confidential, Troy, MI 01/2010-Present
Business Analyst 
Confidential, headquartered in Troy, Michigan, is a community bank with 162 banking centers in Michigan, Indiana and Georgia. The Project was regarding integration and implementation of new money wiring system to support the banking operations as well as the Wholesale Mortgage operations which is Flagstar’s primary business.
Hardware/Software:
C#.NET, Java-] 1.6x, Oracle 10g, 6.0, MS Office Suite2007, MS Visio 2007, MS Project 2007, MS Outlook, HP Quality Center Enterprise Edition

Responsibilities:

  • Worked with Project manager and other users and created Work flow diagrams, Activity Diagrams on MS Visio/MS Project using Project Evaluation and Review Technique (PERT) technique.
  • Performed Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis and implemented it in the business process. And conducted project planning according to the results
  • Performed GAP analysis to identify the AS-IS and TO-BE business process to improve the process in the project.
  • Conducted JAD sessions for requirements gathering with Business Stakeholders, SME’s, Users and refined it through interviews, Story Board Sessions, Use Case Diagrams.
  • Developed Swim Lane Diagrams, which helped in Rapid prototyping and pinpointing potential problems early in the process.
  • Created Mock Up screens and Templates using MS Visio for better visualization and understanding of the software application.
  • Coordinated with business users to prepare and update Business Requirement Documents (BRD) and Functional. Requirement Documents (FRD). Created Use Cases documents for requirements.
  • Performed GAP analysis of business rules, business and system process flows, user administration and requirements and developed Requirement Traceability Matrix to find out if the current project requirements are met and ensured its timely update.
  • Created Requirement Traceability Matrix to list all the requirements and make sure all the required documents like Use Cases, Test Cases, are written and compiled.
  • Worked in, implementation, and integration of strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills, conducting Cost-Benefit Analysis.
  • Conducted status meetings and presided over the Changed Control Board meetings to discuss Defect, and ensure changes. And conducted risk analysis in case of defects in the product
  • Assisted with User Acceptance Testing with prospective users. Developed and maintained Standard Operating Procedures (SOP).
  • Coordinated with the QA Team for the sign-off process before deployment and assisted the Project Manager on creating the Lessons learned document.
  • Created a Back-out Plan as a part of Production Readiness Review and played an active role in Production Support and maintenance of the application.


Confidential, Bridgewater, NJ 12/2008-12/2009
Business Analyst 
All state is the world\'s leading international insurance and financial services organization, with operations in more than 100 countries and jurisdictions. Project effort was to build a solution, which integrates Allstate five existing policy management systems and extends their functionality for web-based access by the company’s countrywide network of customers. 
Hardware/Software: 
MS visual Studio J2EE technology, Windows 2000 Advanced Server, UNIX / Oracle Platform, MS Visio, RUP 2002, Rational Rose 2002, , Rational Clear Quest 2002, Rational Clear Case 2002

Responsibilities:

  • Gathered user and business requirements through interviews, surveys, prototyping and using UML(Unified Modeling language)
  • Creation of the functional requirements specification from the business requirements. Participate in JAD Session with the business users.
  • Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
  • Prepared logical Data Models that contains set of diagrams and BRDs (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
  • Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language).
  • Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER (Entity Relationship Diagrams) in MS Visio.
  • Worked during the Elaboration Phase Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
  • Scheduled meetings with developers, SAs (System Analyst) and testers to collaborate resource allocation and project completion using MS Project.
  • Created Mock-up forms in MS Access for better visualization and understanding of the software solution. Regularly worked with the CMA (Content Management Application) and CDA (Content Display Management) teams.
  • Assisted the SA (System Analyst) to document all custom and system modification Assigned problems to appropriate software development team for fixes
  • Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro.
  • Authored progress and completion reports which were then submitted to project management on a weekly basis.
  • Developed strategies with Quality Assurance group to implement Test Cases in Test for UAT (User Acceptance Testing)
  • Collaborated with Quality Assurance Analyst in Automated and Manual Black box testing using Win Runner.


Confidential, Securities Houston, TX 10/2006 - 11/2008
Business Analyst 
Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the United States, and provides Customers with a full range of financial products and services at more than 1,250 convenient locations. The project involved building a Decision Support System (DSS) by extracting data from the various departments like fixed income trading, portfolio management, and brokerage for supporting the client of the bank. 
Hardware/software 
MS Office Word, Excel, Access, Visio, Rational Requisite Pro, Rational Rose, ERWIN 4.5,

Responsibilities

  • Gathered user and business requirements through open-ended discussions, brainstorming sessions and other requirement gathering strategies
  • Wrote Use Case, Test Cases, and Business Process Models that included modeling of all the activities of business from conceptual to procedural level using MS Visio.
  • Prepared logical Data Models that contains set of diagrams and BRDs (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
  • Primary liaison between Business users, the Technology group during the redesign of the processing for decision support system, resulting in process understanding and cooperation during testing and approval stages.
  • Created Requirement Traceability Matrix to list all the requirements and make sure all the required documents like Use Cases, Test Cases, are written and compiled.
  • Scheduled meetings with developers, System Analysts, testers to collaborate resource allocation, project completion, managed workload, schedules and coordinated status review meetings with project managers, business managers, cross block BAs and team members.
  • Performed testing using the Test Cases prepared, maintained an Issue Log, troubleshooting all the issues, making sure it’s being addressed, rectified and updated.
  • Identified the key business processes to model by analyzing the requirements and modeling using MS Visio
  • Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER (Entity Relationship Diagrams) in MS Visio
  • Assisted with user testing of systems User Acceptance Testing ,developing maintaining quality procedures, ensuring that appropriate documentation in place

Confidential., Princeton, NJ 09/2004-09/2006 
Business Analyst 
Confidential is a Global Research driven Pharmaceutical Company which discovers, manufactures and market vaccines and medicines in over twenty therapeutic categories to provide society with superior products and services by conducting innovative. The objective of the project was to create a Data Mart to hold product and sales data. This Data Mart allows the Management to view Pattern and Sequence in the region with various perspectives of Business and Research. 
Hardware/Software:
C.NET, SQL Server 2000, Rational Requisite Pro, UML, RUP, MS-Access2000, Erwin Data Modeler 1.0, Load Runner, Crystal Reports

Responsibilities:

  • Conducted JAD sessions for requirements gathering with Business Stakeholders, SME’s, Users and refined it through interviews.
  • Conducted scrum meetings every day and discussed about the tasks that should be completed and submit the report to the manager.
  • Developed weekly reports that were used by management to assess the percentage of progress being made by the project team, compared it with hours burnt, worked on Investor reporting issues/remediation strategies.
  • Worked with software engineers and business units, assisted in formulating and defining system scope and objectives through research and fact-finding, combined with a basic understanding of business systems and industry requirements.
  • Worked with users to define business process and information systems for supporting those processes.
  • Created BRD (Business Requirement Document), System Specifications Document (SSD), User Requirement Document (URD) got Sign Off from the Users.
  • Wrote Use Case, Test Cases, Prepared Business Object Models, and Business Process Models that included modeling of all the activities of business from conceptual to procedural level using MS Visio.
  • Gathered and analyzed user requirements, performed test planning, specified system interfaces, and documented operational requirements.
  • Participated Testing and Evaluation of projects at established integration points to assess progress and identify key functionality issues. and conducted risk analysis in case of failure of the product.
  • Coordinated with the QA Team for the sign-off process before deployment and assisted the Project Manager on creating the Lessons learned document.

Confidential 1/2003-9/2004 
Business Analyst 
Confidential is a specialist in Health Insurance and provides quality service at the best rates. As the country\'s first stand alone health insurance Company in India The project was to develop online insurance handling which helps people find the right insurance for their individual needs. Online Insurance requires the user to login with a valid user id and password to authenticate the person. After authentication, they can learn about insurance, get a quote, retrieve a quote or buy an online insurance policy. They can also file a claim or pay their monthly payments online. 
Hardware/Software:
C++.NET, Windows XP, Business Objects, MS office, MS Access2002 , MS Visio 2003, SQL Server 2000

Responsibilities:

  • Created the functional requirements specification from the business requirements. Participate in JAD Session with the business users.
  • Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
  • Prepared logical Data Models that contains set of diagrams and BRDs (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
  • Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
  • Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
  • Worked on Wire frames during the Elaboration Phase Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
  • Scheduled meetings with developers, SAs (System Analyst) and testers to collaborate resource allocation and project completion using MS Project.
  • Assisted with User Acceptance Testing with prospective users. Developed and maintained Standard Operating Procedures (SOP).

We'd love your feedback!