SUMMARY

• 9.75 years of Consultant experience in implementing & maintaining native applications (iOS, Android, Microsoft) & web applications with variety of roles as Business Analyst, Data Analyst, and Developer with a proven track record of working in self - organizing and cross-functional teams under matrix environment of banking and healthcare industry.
• Recognized as Subject Matter Expert in Trust account, Private banking, Institutional account opening, closing & transaction process.
• Developed Mock-Up screens which met both visual and textual branding standards and created Wireframes to provide direct line of sight from business goals & objective to design of the user interface.
• Shown knack for handling Internal and External Stakeholders’ expectation with high level of focus as a versatile team member who strives under pressure with data modeling, systems integrations, compliance restrictions, and global collaborative document authoring.
• Slashed administration costs by 30% using various workflow in Investment advisory portal.
• Created various Mock-Up Screen from simple click-through diagrams to highly functional, rich prototypes with conditional logic, dynamic content, and data-driven interactions for performing Client Side Verification.
• Delivered high quality design docs: sketches, sitemap, user flows, wireframes, mockups, specification.
• Received six sigma award and most valuable player award from client and employer respectively.
• Prepared Use Cases, Activity charts, Sequence diagrams, ER diagrams, Data flow diagrams, flowcharts, wireframes, mockups, user journeys, personas, idea boards, sitemap, navigation paths, system context diagram using MS-Visio & Axure.
• Excellent communicator - leverages technical, business and domain acumen to communicate effectively with client executives and their respective teams.
• Demonstrated strong interpersonal skills to handle group dynamics in matrix environment.
• Demonstrated proficiency in effectively influencing decision making at various levels of the organizations.
• Demonstrated ability to extract information from all level of management (including CxO level like CIO and COO) by demonstrating strong executive presence.
• Excellent experienced in working on projects with large stakeholder groups across legal, compliance, service operations, communications and marketing. Excellent leadership skills, including advanced negotiation and conflict resolution capabilities.
• Shown expertice in conducting GAP analysis, Impact analysis, SWOT analysis, Root cause analysis, Cost Benefit analysis, Feasibility studies, Risk Analysis, and As-Is, To-Be business analysis. Shown ability to sift-through voluminous amounts of information to pinpoint which items are relevant for inclusion in the future state solution
• Trained and managed a global team of Business Analysts (onshore, offshore, near shore).
• Proficient in networking with individuals at various levels and facilitating elicitation sessions such as survey/questionnaires, interviews, brainstorming, focus group, requirement workshops, document analysis, and JAD sessions.
• Shown impeccable organizational, time management and proven key-player in a matrix organization.
• Demonstrated attention for detail with the ability to bridge gap between business & technology to facilitate collaboration.
• Devised various workflows using various Unified Modeling Language (UML) diagrams like Use Cases, Activity charts, Sequence diagrams, ER diagrams and Data flow diagrams (DFD’s) using MS-Visio & Axure for Business Process Modeling.
• Extensive experience in Business process re-engineering, Business process flow improvements.
• Captained the breaking-down of epics into User Stories (INVEST format) using rally tool; helped in prioritizing user stories using various prioritization techniques like MoSCoW and Kano Model.
• Coordinated project deliverables from inception to completion (from project planning and design through testing).
• Managed change requests by doing impact analysis and getting it approved by the CAB (Change Advisory Board), managed requirement churns carefully to minimize the influence on current/next sprints.
• Well versed in facilitating Sprint Ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Sprint Retrospective and Backlog Grooming) for each sprint in Agile Scrum Methodology.
• Good Knowledge of Data warehousing concepts. Data Mapping, Data Governance, Normalization, Data profiling. Created Entity Relationship diagrams (ER Diagrams). Performed Data Modeling Conceptual and Logical Models.
• Demonstrated ability to switch quickly between highly conceptual interaction and highly task.
• Excellent oral and written communications, interpersonal, negotiation, judgment, decision-making, analytical skills, analysis and problem-solving skills.

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Agile Scrum, Nexus, Kanban, XP.

Client-side languages: JavaScript, jQuery, CSS2, CSS3, HTML4 and HTML5

Operating Systems: Mainframe ZOS, Windows, iOS

Requirement Management: MS Word, MS Office, MS SharePoint, MS Visio, Axure, Agile Manager 2.5, IBM Rational Suite (Rational Team Concert and Rational Requirements Composer)

Tools: & Utilities: Endevor, Expeditor, Easytrieve, Fileaid, StarTool, Altai Product Selection (Zeke), INFO/X Enterprise (Version 270A), SharePoint and SEEC (analysis tool), Rally, CA-7.

ETL Tools: Informatica Power Center v9.x

Data Analysis / Reporting: SAP Business Objects & OBIEE.

Databases: DB2, IDMS, CDF, Microsoft SQL Server, Oracle 9i, 10g, 11g.

Data Modeling: Erwin Data Modeler & Star/Snowflake schema.

Data Warehousing: Data Marts, OLTP, OLAP, Multidimensional Analysis, Data Mining, Slicing/Dicing, Drill Down/Roll Up.

Programming languages: COBOL, CICS, HTML,XML, CSS, SQL, JAVA, PL/SQL, Objective-C, JCL

Process Modeling Tools: MS Visio, Axure.

IDE: Eclipse and Xcode

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati OH

Business Analyst Lead

RESPONSIBILITIES:

• Working as the primary liaison between customers, end users and technical teams to elicit, analyze, and translate requirements from stakeholders into solution plans and roadmaps.
• Creating artifacts such as Data Grid for product configuration, developing data flow diagram & making sitemap so that Line of Business can visualize overall flow using UI components such as Radio Buttons, Data-Entry Fields, Check Boxes, Drop-Down Lists to retrieve data for Client Side Verification and GUI. leading team collaboration on projects in which time crunch and resource crunch situation has dominated.
• Produced flow charts, sequence diagram, activity diagram, Context diagram, level-1 diagram, timing diagram, wireframes and designed page layouts for private banking client.
• Documented requirements regarding client side validation.
• He proficiently collaborated with various stakeholders like system developers, testers, compliance, LoB (line of business) groups by demonstrating strong executive presence via facilitating elicitation sessions such as survey/questionnaires, interviews, brainstorming, focus group, requirement workshops, and JAD sessions. He was creating user guides and user manuals that give a baseline understanding of Wealth and Management division’s processes. He created training documentation for various business groups, and he had imparted education to them by conducting formal training classes. He had coached, mentored, and lead personnel within both technical and business teams.
• I’ve leveraged project management knowledge by acting as mentor to provide on-project PM learning
• Integrated into the business unit and assess readiness, develop plans for quick hits, and partner with the COE(Center Of Excellent) to develop a long-term opportunity for a robust data governance capability. Deliver additional value/resources to the LoB process through the Enterprise Data Governance COE.
• For helping LoB slice & dice data for compliance need of fifth thrid bank, I’ve developed various SAP Business Object(BO) reports.
• Supervised production support of core projects, including gathering and documenting requirements, translating functional requirements to technical requirements, and identifying solutions.
• Interviewed Subject Matter Experts(SMEs), Domain Experts and performed extensive Document Reviews to develop a thorough understanding of business processes to aid Business Processes Improvement(BPI).
• Managed internal & external audits centered around controls to protect sensitive customer and transactional data.
• Leveraged internal and external best practice and benchmark data to drive productive process changes that has simplified process, supported ease of business, and improved controls in various workflows.
• Devised complete process model of as-is processes and to-be processes for maintaince projects while collaborating with developers/programmers, testers, suppliers, architects and product onwer to to build solutions for application customizations; reports, interfaces developemnts and collaborated with third-party vendors.
• Helped PO(Product owner) and PM(Project Manager) in ROI Analysis and SWOT analysis in order to create an mitigation plan for potential business and technical risks.
• Facilitated and promoted the usage and adoption of the data governance tools, processes, and procedures - particularly among business users
• Gathered, synthesized and prioritized new workflow requirements for business process re-design using interviews, document analysis, requirement gathering workshops, site visits, surveys, JAD Sessions, Focus Groups and workflow analysis.
• Analyzed, modified and documented functional and non - functional requirements and data dependencies.
• Shown strong vision to right-size process for projects and diplomacy skills to facilitate discovery process and change management
• Assisted the product owner in prioritizing and estimating Product Backlog Items (PBIs) to pick Sprint tasks by incorporating suggestions from cross-functional IT team.
• I work closely with the Business Unit to drive the appropriate balance between process and supporting business objectives.
• Facilitated and lead meeting for formulating and defining system solutions and objectives, based on user needs and demonstrated a thorough understanding of business processes. Conducted and established agendas for Sprint Ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Refinement/ Grooming).
• Strategically handled requirement churn by making sure the current sprint is not affected by the desired change.
• One of the Key-player in Sprint Planning, Issue Tracking and Impediment Management.
• Documented and tracked the implementation of continuous quality improvement of the product.
• Established data quality rules and generated data management and governance procedures.
• Lead off-shore team for coordinating development & testing efforts.
• Done data analysis in creating Staging Area and developed Source-to-Target mapping for ETL using Informatica.
• Created Mock-Up Screens and Wireframes using UI components such as Radio Buttons, Data-Entry Fields, Check Boxes, Drop-Down Lists to retrieve data for Client Side Verification and GUI.

ENVIRONMENT: Axure, SAP Business objects, DB2, AQT & Investment Advisory Portal (Fifth Third Product).

Confidential, Cleveland OH

Business Analyst Lead

RESPONSIBILITIES:

• Participated in business case development, approval and prioritization process, shaping the IT contribution.
• Created wireframes and designed the entire UI foundation
• Generated and supported a successful proof of concept for a new system area.
• Created clickable prototypes for complex business needs.
• Helped define MVP and product features; built interactive Axure prototypes for demonstration.
• Designed adaptive layouts to maintain a consistent user experience across the product.
• Developed sketches and wireframes for teams across PB & IMT line of busienss, introducing new tools to enable effective online collaboration
• Conducted GAP analysis, Impact analysis, SWOT analysis, Root cause analysis, Cost Benefit analysis, Feasibility studies, Risk Analysis, and As-Is, To-Be business analysis.
• Analyzed source systems, business rules, Wireframes, Use Case, high-level business need, business requirements, regulatory requirements, contractual obligations, quality standards, service level agreements, business processes and requirements describing products the enterprise produces and translate this data into value-added comprehensive solutions requirements in the form of User, Functional and Non-Functional requirements.
• Produced requirement artifacts such as Field Definition Matrix, Business Rules, Interface requirements, Swim lane diagrams, activity diagrams and Wireframes.
• Identified facts, dimensions and relation/bridge tables for dimensional modeling from various tables.
• Defined relationships and cardinalities among various entities.
• Assisted project manager and product owner to track and improve efficiency and Team Velocity using Sprint Burn-Down Chart and Product Burn-Down Chart
• Partnered with meta data management specialist to document all the changes in each iteration and performed through impact analysis.
• Helped product owner determine Acceptance Criteria for Potentially Shippable Product Increment (PSPI).
• Key-player and owner of data flow process from various data sources to staging area and SIP(System Interactions Process) datamart.
• Collaborated with all feature teams to create dependencies as well as collaborated with DBA for data promotion in UAT and Prod environment.
• Worked across the Data Strategy team to help support/drive data monetization opportunities through various teams in a data-intensive environment.
• Enhanced reports in each itertion in addition to creting new reports by partnering with data architect.
• Incorporated best practices such as operational log and error log into each procedure in order to track data movements.
• Gathered, synthesized and prioritized OBIEE dashboards and data mart requirements for business process re-design using interviews, document analysis, requirement gathering workshops, Joint Application Design (JAD) sessions, site visits, surveys, business process descriptions, use cases and workflow analysis.
• Used PL/SQL procedures and functions in mappings to do complex database level operations with Oracle 11g. Strong experience inOracle database Loader Imports/Exports.
• Developed backup, archival and purge requirements for creating periodic process to lessen dependency of DBA.
• Shown ability to manage multiple projects simultaneously and thrive under pressure in multi-vendor Matrix environments.
• Involved in Business Process Re-engineering through workflow diagrams and other methods.
• Worked in implementing complex business rules by creating re-usable transformations and robust mappings using various transformations like Unconnected and Connected lookups, Source Qualifier, Router, Filter, Expression, Aggregator, Joiner, Update Strategy and Union.
• Facilitated and lead meeting for formulating and defining system solutions and objectives, based on user needs and a thorough understanding of business processes.
• Presented and participated in formal presentations to senior management.
• Writing requirements for new reports & providing source to target data mapping to fetch data from it.
• Analyzing system-related problems for the business unit and making recommendations for improvements and/or new designs.
• Performed decision analysis, process modeling, What-if analysis, scope modeling and structured walkthrough.
• Maintained Burn Down chart & Time boxed the Sprints and Daily Scrum meetings.
• Broke down EPICS into smaller user stories by applying INVEST model.
• Managed Product Backlog with the help of Product owner and Scrum development team & generated reports to analyze the performance of the project.
• Shown ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace

ENVIRONMENT: SharePoint, MS Project, HTML, CSS, JavaScript, Tableau 8.2, Oracle, OBIEE and Informatica.

Confidential, Phoenix AZ

Business Analyst Lead

RESPONSIBILITIES:

• Partnered to drive the core functions of data governance like data quality metrics, business metadata to be collected, compliance to proper usage (legal &rights), business rules development, tool selections, security and acceptance criteria.
• Provided business analysis estimation using various methods like analogous estimation, parametric estimation and rollup wave.
• Demonstrated ability to work effectively both onsite and remotely, and drive collaborative efforts successfully agnostic of location.
• Elicited requirements through various methods from business side stakeholders and work with Information architect to recommend solutions for increasing the business value.
• Managed Requirement Traceability across the project life-cycle by tracking requirements status, managing changes to requirements and versions of requirement specifications, and tracing individual requirements to other work products.
• Strategically differentiated business needs and stakeholder need.
• Motivated stakeholders to focus on goal and objective as a whole instead of system functionality.
• Involved in implementation by assisting in the preparation of training module. Helped the end users getting accustomed to the system by live demonstrations and system tutorials.
• Created custom reporting solutions to meet plan, program, or enterprise needs.
• Communicated data governance processes and ensure business partners fully understand processes, data request timelines and decisions.
• I’ve documented survey results and participated in the data organization and analysis
• Determined impact of integrating new functionality into the complex existing configuration.
• Creating and implementing test plans (schedule, approach, cases, scripts and conditions, etc.), including production check out and measuring testing performance results.
• Effectively translate business requirements into value-added, comprehensive solutions and test plans using appropriate processes, procedures and technology
• Ensuring the testing environment has sufficient test data to carry out the full testing.
• Updating and creating user and technical documentation procedures and manuals, operational support documentation, and archival of project documentation.
• Identifies and assist in the development of system transition requirements for the delivery of all projects, to include "train the trainer” requirements and the necessary training materials.
• Developed stakeholder communication plan & stakeholder profiling by employing brainstorming sessions.
• Served the mission-critical function of understanding specific business needs, determining and documenting accurate requirements from business units and presenting those requirements in a manner that is agreeable, measurable and flexible enough to meet project and stakeholder needs.
• Developing and documenting medium to high complexity business workflows.
• Provided traceability across the project life-cycle by tracking requirements status, managing changes to requirements and versions of requirement specifications, and tracing individual requirements to other project phases and work products.
• Analyzing scope and resolution of medium to large size Operations and development requests.
• Providing product training to Provider relation representatives and other end-users.
• Trained and managed a global team of Business System Analysts (onshore, offshore, near shore) in various domains like Care Management, Utilization Management, Clinical management, Disease Management, Authorizations, Claim processing and Claims payment.
• Demonstrated expertise to perform Data Mapping, Data Normalization, Data profiling & Data Mining for various section of Data warehouse for various Line of Business.
• Created SQL procedures and functions in mappings to do complex ETL operations.
• Driving planning session by partnering with the project manager to create a project schedule and timelines for business analysis deliverables and milestones.
• Assisted Quality Management team to ensure that requirements documentation accurately translate into test plans and test cases. Provided relevant test scenarios to ensure that testing results correspond to the business expectations.
• Elicited requirements through Documents Analysis, Interface Analysis, Interviews and Surveys from all the stakeholders within clinical staff.
• Created UML diagrams like Use Case Diagrams and Activity Diagram as well as created Graphical User Interface (GUI) using MS Visio to provide the Prototype to assist the development team.
• Prototyped visual design concepts, designed icons, and provided solution for a new navigation system, resulting in a better user experience
• Planned and implemented UX strategies that reflected country-specific individuality while keeping the brand identity for each unique service
• Timely tracked progress and reported it to Stakeholders and Project Manager.
• Assisted in increasing the Data Integrity by Data Normalization and adding Validation and Verification.
• Extensively involved in Black Box Testing and System Testing for verifying and validating purposes.

ENVIRONMENT: Case-Tracker Dynamo product of IMA.

Confidential, Phoenix AZ

Business Analyst Lead

RESPONSIBILITIES:

• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.
• Worked with Data Governance leader to implement visualization & reporting tools to measure performance and manage workflow.
• Lead BA for CM DM (diseases management) Integration projects as well reporting and analytics across health plans.
• Cross-managed multiple implementations in a fast paced Dynamo environment for various government Medicaid projects.
• Streamlined business process for 837,835,277,999 file for new health plan like NY, NJ, PA, MI.
• Performed as a Data Steward and manage all data change requests in accordance with enterprise data governance standards, policies, and procedures.
• Conducted JAD(Joint Application Development) sessions with Stockholders from cross-organization groups, Plan sponsor, Encounter validation Analyst, Encounter technical Analyst, state representative, management & SMEs.
• Extracting, analyzing, specifying, validating and documenting business requirements. Ensure requirement statements are understandable to users and developers and are consistent with software development standards.
• Designed custom-made automated workflows for various Health Plans to satisfy contractual obligation that Confidential signed with State government.
• Created and documented patterns for layouts and navigation systems
• Defined information architecture and interaction design for several complex web applications using page/user flow diagrams, site maps, and interactive wireframes created in Axure.
• Demonstrated time management, task prioritization and organizational skills in managing multiple projects and coordinating the activities of various resource pools.
• Decomposed of High Level Business Need (HLBNs) into Expanded Business Need (EBNs) details by assessing scope and validating impacts.
• Provided Feasibility Study and reports for go/no-go decision to Plan sponsors.
• Facilitated business decision making by performing analysis in order to determine feasibility.
• Managed stakeholders’ interactions and expectations, proactively highlighting potential risks and mitigation plans, which collectively resulted in proper scope management and timely sign-off of projects deliverables.
• Provided guidance on the topic of EDI and have advanced SQL and ability to write complex queries.
• Shown ability to elicit, analyze, communicate and validate requirements based on assigned project work stream.
• Lead user acceptance testing and closed the loop by tracing requirements to the test results.
• Produced software functional requirements specifications for developers and customers.
• Partnered with domain SME and Process Consultant to validate existing business process.
• Worked with IT and Business stakeholder to write system to system interface requirements for Complex Multi-System environment.
• Participated in the review of current business processes and to demonstrate improved processes.
• Worked with production staff to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and developed functional requirements that supported overall strategy, goals and objectives.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations.

ENVIRONMENT: Clear Quest, MS-Word, Access, Excel, PowerPoint, and MS-Visio, MS SQL Server 7.0, Visual Studio 2010, ASP.NET Razor Markup, VB .Net and C #.

Confidential

Business Analyst Lead

RESPONSIBILITIES:

• Cross-managed multiple implementations in a fast paced environment.
• Streamlined business process for 837,835,277,999 file for new health plan.
• Developed and maintain data requirement specification document based on state companion guide and implementation guide.
• Conducted JAD session with Stockholders from cross-organization groups, Plan sponsor, Encounter validation Analyst, Encounter technical Analyst, state representative, management & SMEs.
• Partnered with Strategic Business Groups and functions to foster a one bank approach and enable effective cross-team leverage of tools and technology.
• Managed and maintained all data governance related documentation for item/product master data Hierarchy such as data dictionary, definitions, business rules, security, and process maps.
• Extracting, analyzing, specifying, validating and documenting business requirements. Ensure requirement statements are understandable to users and developers and are consistent with software development standards.
• Decomposed of high-level information into details by assessing scope and validating impacts.
• Contributed in developing organizational functional knowledge repository.
• Defined and documented website design standards when needed.
• Communicated project status and obtained waiver or approval as required for advancing projects.
• Facilitated business decision making by performing analysis in order to determine feasibility.
• Managed stakeholders’ interactions and expectations, proactively highlighting potential risks and mitigation plans, which collectively resulted in proper scope management and timely sign-off of projects deliverables.
• Developed functional design specifications and Use case diagram.
• Streamlined business process for 837 and 835 file inbound process and assigned proper roles and responsibility to different teams. Made system HIPPA compliant by doing changes.
• Worked with developers and other technical staff to ensure technical requirements can be met.
• Provided guidance on EDI and have advanced SQL and ability to write complex queries.
• Prepared of test plans and scripts from business and technical requirements.
• Shown ability to elicit, analyze, communicate and validate requirements based on assigned project work streams.
• Produced software functional requirements specifications for developers and customers.
• Participated in the review of current business processes and to demonstrate improved processes.
• Maintained requirements throughout the elicitation phase and documented traceability for downstream stakeholders. Analyzed the business process along with the prior project documentation for complete understanding of the project. Also, interviewed SME’s in order to better understand the business process model.
• Captained GAP Analysis by understanding the as-is business process and to-be business process.
• Worked closely with the development team to verify that business needs are fulfilled, and deliverables are produced within specified budget, quality and time.
• Created sample wireframes to make system better understood by Business and Technology Teams.
• Created ad-hoc reports using MS-Excel and Pivot tables to do the calculations and creating reports accordingly.
• Developed plans for verification and validation of requirements at all levels so that developed software successfully fulfilled user expectations and business needs.
• Handled Change Requests by performing Impact Analysis and obtaining the approval from the Change Control Board.
• Developed Test Plans, Test Scripts and maintained defects using HP QC.

ENVIRONMENT: JCL, COBOL, CICS, DB2, Star tool, SPUFI, SDSF, VSS, MS Office, VSS, File-Aid for DB2, Abend-Aid, Endevor, Xpeditor (Online / Batch), ZEKE, ISPF, Clear Quest, SEEC, SPUFI, SyncSort, MS-Office and MS-Visio.

Confidential

Business Analyst Lead

RESPONSIBILITIES:

• Analyze any production job abend, identify issue with job & fix it in order to continue with production job stream.
• Played an instrumental role in establishing and managing the scope, objectives, plans and deliverables.
• Conducted requirement gathering session and helped new comers understand the BA process.
• Assessed requirements from several functional areas to determine potential conflicts/other requirements.
• Reviewed customer Requirement, test scripts and coordinate all testing activities - test scheduling, results monitoring and assistance in UAT and implement the feedback.
• Developed functional design specifications, and demonstrated mastery at analyzing source systems, business rules, high-level business need, regulatory requirements, contractual obligations, quality standards, service level agreements, business processes and requirements describing products the enterprise produces. He had translated this information and data into value-added comprehensive business requirements, solutions requirements in the form of User, Functional and Non-Functional requirements that developers and tester consumes.
• Worked as primary point of contact(POC) for the cross functional business areas to request data changes (i.e. new attribute, update reference data).
• Ensured consistent understanding across users, designers and testers
• Resolved and tracked issues. Identified the issues and/or problems, analyzed the root cause, tracked, suggested solutions and resolve them.
• Prioritized and tracked all issues to resolution using Clear Quest.

ENVIRONMENT: JCL, COBOL, CICS, DB2, Star tool, SPUFI, SDSF, VSS, MS Office, VSS, File-Aid for DB2, Abend-Aid, Endevor, Xpeditor (Online / Batch), ZEKE, ISPF, Clear Quest, SEEC, SPUFI, SyncSort, MS-Office and MS-Visio.

Confidential

Business Analyst Lead

RESPONSIBILITIES:

• Researched the existing process duplicate processing and made business workflow diagram.
• Led an entry-level Analyst during the analysis and delivery of several mission critical projects in addition to on-going service change request.
• Identify the root cause of Incident reported in production environment and provide details to fix it.
• Resolved and tracked issues. Identified existing issues and/or problems, analyzed the root cause, tracked, followed up, suggested solutions and resolved them.
• Maintained and updated all governance related documents (i.e. data dictionary, attribute definitions, process maps).
• Received data-warehouse working knowledge.
• Provided advice and alternate solutions and thereby assisted in decisions making.
• Disseminated business analysis best practices across Confidential and client organizations through the development of business analysis methodologies, training material, on-boarding training material, templates, guidelines, checklists and standards.
• Analyzed the data model to fit in the ETL to load data into its input tables.
• Analyzed raw data, draw conclusions and developed recommendations.
• Demonstrated ability to work independently as self-directed and self-motivated BA in team.
• As Configuration Manager, prepared CM plan, made CM audit checklist, conducted CM audits in the project as well as the other projects in the organization. Conducted detail training of configuration process to all new comers in the team. Given them walkthrough of LAN structure and quality standard to follow.

ENVIRONMENT: JCL, COBOL, CICS, DB2, Star tool, SPUFI, SDSF, VSS, MS Office, VSS, File-Aid for DB2, Abend-Aid, Endevor, Xpeditor (Online / Batch), ZEKE, ISPF, Clear Quest, SEEC, SPUFI, SyncSort, MS-Office and MS-Visio.

Confidential

Business Analyst Lead

RESPONSIBILITIES:

• Performed system and requirement analysis, prepare design documentation, coding and testing.
• Conducted and facilitated requirement validation and walkthrough session in a professional constructive manner.
• Researched the existing process accumulator by claim entry and querying production data.
• Manipulating, cleaning & processing data in Db2 systems.
• Support QA testing and provide analysis details in case of any QA issues while testing and help QA team to resolve this issues.
• Writing scripts to perform ETL on data.
• Demonstrated instinctual understanding of the value of data in an organization, and the ability to drive awareness across business leaders.
• Extensively used Easytrieve and SyncSort for ETL (Extraction Transformation and Loading) of data from multiple source database systems in Mainframe/Windows environment.
• Demonstrated eye for details by decomposing all high-level information into details.
• Shown ability to drive meetings with a sense of purpose.
• Grasped abstract idea and visually illustrated through workflow. Debugged the ETL logic to fix any data-mismatch.
• Ensured data and referential integrity by applying standards established by BC. Developed a complex workflow in Visio by expediting system and analyzing data using SQL.

ENVIRONMENT: JCL, COBOL, CICS, DB2, Star tool, SPUFI, SDSF, VSS, MS Office, VSS, File-Aid for DB2, Abend-Aid, Endevor, Xpeditor (Online / Batch), ZEKE, ISPF, Clear Quest, SEEC, SPUFI, SyncSort, MS-Office and MS-Visio.

Confidential

Business Analyst Lead

RESPONSIBILITIES:

• Acted as the primary liaison between project manager, client IT staff, and end users to facility translation of business into technical requirements.
• Determined how current functionality, business rules and controls will map and be configured in the new system; identified opportunities to simplify and streamline existing processes and controls, leveraging go forward software.
• Requirements determination using structured techniques for documentation, analysis &validation.
• Defined and documented business requirements and made functional design specifications.
• Reviewed test scripts and verified QES test result against business requirements.
• Served as an interface between system application developers and business users to translate business requirements into technical requirements specifications.
• Shown excellent problem-solving and critical thinking skills
• Analyzed the data model to fit in the ETL to load data into its input tables in a data-intensive environment.
• Ensured project deliverables are consistent with software development standard.
• Managed stakeholders’ interactions and expectations, proactively highlighting potential risks and mitigation plans, which collectively resulted in timely sign-off of projects deliverables.

ENVIRONMENT: JCL, COBOL, CICS, DB2,Star tool, SPUFI, SDSF, VSS, VSS, File-Aid for DB2, Abend-Aid, Endevor, Xpeditor (Online / Batch), ZEKE, ISPF, Clear Quest, SEEC, SPUFI, SyncSort..

Confidential

Software Engineer

Responsibilities:

• Demonstrated knack for working with co-located and distributed teams
• Read and understand requirement document.
• Do impact analysis of existing system and raise issue to BA if anything is not feasible. Clarify doubts with requirement in analysis phase.
• Working knowledge and experience is attained of SDLC.
• Supported design implementation for development team via CSS and HTML coding using UI components such as Radio Buttons, Data-Entry Fields, Check Boxes, Drop-Down Lists to retrieve data for Client Side Verification and GUI.
• Made Detail Level Design and received approval from all people at first go.
• Build changes in development region and conduct Unit testing. Changes to existing COBOL programs, copybooks and JCL jobs as part of enhancement and maintenance activities.
• Conduct various reviews session like code review, document review and release activities.
• Extensive testing including integration testing and verification of test results.
• Provided QA support and given resolution to every QA query in short span of time.
• Production deployment activities were performed.
• Have handled multiple requests while working on this project. For ex. pricing changes is also taken care of in addition to CXT changes.
• Worked with Agile method (Story creation, definition of acceptance criteria, functional specification).
• Worked as release coordinator of the team. I had taken bottom-line responsibility of release.

Environment: COBOL, DB2, SDSF, VSS, Endevor, Xpeditor (Online / Batch), MS-word, Excel, PowerPoint.