SUMMARY

• An accomplished professional with 11+ year experience in IT Software Project/Program management, Certified Scrum Master, Business Product Owner, and Expert Business Analyst in handling projects for various globally reputed companies like Confidential.
• Built Agile teams from scratch, transitioning from waterfall mentality and delivering quality results in an Offshore/Onsite team setup
• Experienced in handling multiple assignments at the Program level including Project Monitoring, Release Management, Metrics Reporting, Dashboard development, and report to Executive Management
• Facilitated Product Backlog refinement, Sprint Planning, Envisioning, Retrospective, Scrum of Scrums (SoS), Mitigation plan and assist the Product Owner / Analysts
• SAFe Release Train Engineer with experience in Continuous Integration and Continuous Delivery (CI / CD) process.
• Primary responsibilities include preparing Project Charter, Monitor and Track Progress, Develop Status Reports, Resolve conflicts, Coordinate tasks and activities directed toward attaining the project goals in time
• Worked as a Process Consultant and improved several process areas supporting successful delivery of projects such as Integration Management, Release incident, Security and Risk Management, Hands on experience into ticketing system and Help desk service management process

Areas of Expertise

• Agile Project Management
• Agile Mentor for Scrum and Kanban
• Scaled Agile Framework (SAFe)
• SME in domains such as Retail, ERP, T&L, and Healthcare EDI
• Business Analysis and Planning
• Release Management (CI/CD)
• Change Management
• Client and Vendor relations
• Process Improvements
• Transition from Waterfall to Agile
• Big Data
• Python Programming
• R Programming

TECHNICAL SKILLS

Methodologies: Agile - Scrum, Agile-Kanban, Waterfall

Tools: JIRA, Rally, HP ALM, LeanKit, Confluence, GitBucket, SharePointMS Project, PMSmart, MS Visio, HPSD

Languages/Protocols: C, C++, R, Python, UML, SQL, XML/SOAP, HTML

Platforms: Windows NT/XP Pro, UNIX, iOS, Android, Jenkins

Databases: Hadoop, Oracle, NoSQL (HBase, mongoDB)

ERP Applications: Microsoft Dynamics NAV, SAP SD, Peoplesoft HRMS

PROFESSIONAL EXPERIENCE

Agile Scrum Master

Confidential - Norfolk, VA

Responsibilities:

• Motivating and Training the team initially from waterfall to agile by educating to adopt the agile process.
• Lead the program level weekly separation activity calls and provide management with overall metrics and dashboards for the accomplished activities.
• Responsible to run the Release readiness/Go-No Go meetings, where the stakeholders assess, and discuss the deployment plans.
• Providing support in exploring EDI translation tools to identify cost effective solution

Agile Scrum Master

Confidential - Bentonville AR

Responsibilities:

• Worked as an agile transformation coach/consultant where Scrum, Kanban and some XP techniques were applied along with some SAFe principles.
• Helped teams to use Kanban techniques efficiently, creating new swim lanes, putting reasonable WIP limits and exercising a pull based development system
• Created and maintained Migration / Release documents for installations and application upgrades coordinating with onsite and offshore teams.
• Helped team in preparing for big ticket releases by preparing CRQs and deployment plans, and making sure these gets signed-off in time for deployment.

Agile Product Owner / Scrum Master

Confidential

Responsibilities:

• Engaged in estimation and resourcing discussions with offshore counterpart.
• Responsible for enforcing the rules of scrum, and educate the team on the scrum principles and its importance.
• Owned the internal and external communication, improving transparency, and radiating information.

Transition Analyst

Confidential

Responsibilities:

• Accountable for Transitional activities in Confidential Germany and responsible to ensure compliance with project standards and quality assurance procedures
• Served as a liaison between various business units and information technology groups.
• Worked together with SMEs, architecture group, and technical team leads to detail interface, customized based on different user roles and functions.
• Creating Proof of Concept (POC) and value added services for Confidential to help reduce costs, Increase efficiency and customer service

Sr. Business Analyst

Confidential

Responsibilities:

• Extensive experience on developing Lending Solutions for Non Banking Finance Industries in Microsoft Dynamics Navision Technology for the mid market
• Enabled project manager to keep a close track on high risk deliverables, by monitoring detailed project tasks that aggregated towards key milestones, alerted project manager of any deviations to critical path for follow-up escalation

Business Analyst

Confidential

Responsibilities:

• Hands on Experience on implementing full life cycle Project for Microsoft Dynamics Business Essentials for Mid-market industries
• Organized documentation, managing policies for access, retrieval and archival of sensitive data among payroll, external vendors and technology department
• Developed comprehensive understanding on the release and deployment processes, enabling prompt resolution of related inquiries,
• Preparing Gantt Chart and documenting policies, processes, checklists, templates, guidelines, Training Plan and Training Content
• Creating new marketable offerings based on research and improving existing offerings
• Developing consulting methodology and analysis templates

Project Trainee

Confidential

Responsibilities:

• Acquired knowledge on Enterprise Architecture Design, Hierarchy and Distribution network for Sales and Distribution, Business processes on Functional design and detailing.
• Visited Warehouses to study and understand the real feel of the process that happens every day.